Cannot create PDFs

For years I have been using CS3 on my 64 bit Windows 7 Service Pack 1 computer. I can no longer create PDFs and any thumbnailes I have only show up as the Adobe symbol on my desktop. I says "windows cannot print due to a problem with the current printer set up." Nothing has changed on my computer. I cannot fix this error on the printer set up. I cam so frustrated that I loaded this stupid thing called "Cute PDF" printer. It works like crap, as some data is lost. But, it works better than Adobe right now.

I realize it wasn't enough info...didn't really think anyone would respond. So, this is good!
Here's the deal. For years I have been creating PDFs, then about 2 months ago, I wasn't able to anymore. Even my PDF thumbnails look different. Instead of being actual thumbnails of the pictures, my PDFs all have the Adobe logo on them.
Here's how I'm trying to create a PDF:
From the print menu of a Word document, I select >Print>Adobe PDF> then I get the following error message:
"Windows cannot print due to a problem with the current printer set up."
If I'm in Photoshop, or InDesign, I print to Adobe PDF and it seems to print, but then I cannot find the document. Anywhere. I try searching, and like magic, it disappears. The work around, of course, is to save it as a PDF (if in Photoshop.) However, this is not an option for InDesign.
When I look under devices and printers, the Adobe PDF printer appears to be installed correctly. I have made it the default printer. I have uninstalled and reinstalled my CS3 Suite three times. I am running a 64 bit Windows 7 Home Premium.
Anything you can do to help is greatly appreciated.

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Cannot Create PDF Acrobat 9.4 Standard Windows 7, 64 bit

Hi,
Currenlty my colleague and I have the same issue; we cannot create PDF documents using Acrobat 9.4 Standard or the office plug in, and there is no PDF printer available after the acrobat installation either.
We are both using Windows 7, 64 bit version. I have checked and confirmed Acrobat 9 on Windows 7 64 bit with Office 2007 should be compatible.
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I have run the installer in repair mode multiple times, same isssue occurs after this is done.
* When using the Acrobat plug-in for office, for example in Word (we both use Office Professional 2007) and selecting 'Create PDF' it will prompt for a save location, after select save nothing happens, and there is no PDF file created in the save locaton.
So far I have tried the following without any success:
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- running the acrobat application in compatability mode for Windows XP
- attempted to create PDF files from older word versions i.e. .doc and .docx have the same issue
- attempted to manually install PDF printer using the acrobat installation files - did not work
* I am aware that Office 2007 will allow me to save a document as PDF, however we still need acrobat for the publishing quality and editing features.
Any help or suggestions regarding this issue would be greatly appreciated :-)
Kind Regards,
Wade

I understand what you are suggesting. I have two laptops the same model. AA works on one but not the other. I do have office 7 and a 64 bit OS.
Thanks for the help
Jack Sherwood
From: "Bill@VT" <[email protected]>
To: Jack Sherwood <[email protected]>
Sent: Sunday, July 10, 2011 8:21 PM
Subject: Cannot Create PDF Acrobat 9.4 Standard Windows 7, 64 bit
If you are running a 64-bit version of OFFICE 2007 (if one exists), that may be the issue. AA X did not work with that version until the most recent release as I understand it. Since you have AA 9.4, I am not sure of the compatibility of it with the 64-bit version. It is strange that the printer does not appear. It seems a few others have had similar problems and as I recall, someone made a suggestion to fix that recently -- though it may have been for AA X. You might search on 64-bit or such.

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I understand I can use “work around” and save doc in WORD as pdf then compile all files needed (xml, ppt, pdf) in the ADOBE v9. to one big pdf document. But that is not the point of this post.
Jarda @ PC+NET Solutions
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Art Campbell
          [email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358
I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

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System Info
Available Physical Memory: 1486880 KB
Available Virtual Memory: 1851476 KB
BIOS Version: Sony - 20080605
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 7.00.6000.16386 (vista_rtm.061101-2205)
Creation Date: 2008/01/21
Creation Time: 02:23:50
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (vista_rtm.061101-2205)
Graphics Card: ATI Mobility Radeon HD 3400 Series
Version: 7.14.10.567
Check: OK
Installed Acrobat: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Version: 8.1.0.2007051100
Creation Date: 2008/12/28
Creation Time: 18:38:18
Locale: English (United Kingdom)
Monitor:
Name: ATI Mobility Radeon HD 3400 Series
Resolution: 1600 x 900 x 59
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.0.6001 Service Pack 1
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2260 Mhz
Temporary Directory: C:\Users\Gareth\AppData\Local\Temp\
Time Zone: GMT Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
Windows Directory: C:\Windows

This is the Reader forum. You may wan to ask in the Acrobat forum.

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