Cannot dial using landline on my v1 Homehub Phone

First post here....
I'm having problems with my v1 Homehub phone (I think)
Scenaorio is as follows:
I can use my Broadband number to make calls without any issues.
However when press 5 to initiate the switch to landline the phone cuts out and goes completely dead and restarts. (ie display goes blank and phone clock resets to 12:00 etc)
I did move house 3 months ago and changed tel number so was wondering if the homehub was trying to access my old telephone number?? Is there a way I can check this?
Have logged onto the web page of the homehub but cannot seem to find anything that relates to this.
I do remember configuring the homehub to use my Broadband number as the default but can't seem to find that anywhere now. I cannot use BT software as I have since moved over from PC to Mac!
Any suggestions welcome
Solved!
Go to Solution.

If you only have one phone, then you will only need two AAA NiMH rechargable batteries anywher between 600 and 850 mAh. You can usually only buy a pack of four, typical price £5.99 from Argos.
If you have more than two hub phones, then its usually cheaper to buy larger quantities from Amazon.
If you are not near an Argos shop, then Amazon is your best option, as prices are similar.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Cannot dial using landline on my v1 Homehub Phone

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