Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
Thanks

Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Office 2013 Technet installation Error 25004. The product key you entered cannot be used on this machine. (System error: - 1073422314)

I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine.   However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64.   All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013.   Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting).   Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not.  As
noted above, none of my software was a trail version.   I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue.   (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.

Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated.  It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version.    The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous office 2013 trails being installed

I've spent several hours researching this issue, I've clear the registry, I've used the tool fix it program and nothing works. This all started after my computer stop functioning properly and I did a refresh, I've been able to reinstall all the programs
except office. Any help will be appreciated.

Hi,
May I know what version of Office has been installed on the machine before? What version are you trying to install now?
Please also let me know the Windows version so that I can know the scenario more clearly.
When you use Fix it tool to uninstall Office, make sure you have selected the correct Office and Windows version:
http://support.microsoft.com/kb/971179
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Getting Error while installing Exchange 2013 on server 2012

Error During Exchange 2013 Mailbox Transport
Role Install On Server 2012
Exchange
Server forums
>
Exchange
Server 2013 - Setup, Deployment, Updates, and Migration
Question
1
Sign
in to vote
I was installing Exchange 2013 on Server 2012. The server is not a DC, but is a member of a domain with a 2008 R2 functional level, and I was logged in as a domain admin. There has never been an Exchange instance on this domain. I got past
the prerequisite checks, and the installer showed 15 steps, so I walked away. When I came back, I saw this:
Step 8 of 15: Mailbox role: Transport service
Error:
The following error was generated when "$error.Clear();
          $maxWait = New-TimeSpan -Minutes 8
          $timeout = Get-Date;
          $timeout = $timeout.Add($maxWait);
          $currTime = Get-Date;
          $successfullySetConfigDC = $false;
          while($currTime -le $timeout)
            $setSharedCDCErrors = @();
            try
              Set-SharedConfigDC -DomainController $RoleDomainController -ErrorVariable setSharedCDCErrors -ErrorAction SilentlyContinue;
              $successfullySetConfigDC = ($setSharedCDCErrors.Count -eq 0);
              if($successfullySetConfigDC)
                break;
              Write-ExchangeSetupLog -Info ("An error ocurred while setting shared config DC. Error: " + $setSharedCDCErrors[0]);
            catch
              Write-ExchangeSetupLog -Info ("An exception ocurred while setting shared config DC. Exception: " + $_.Exception.Message);
            Write-ExchangeSetupLog -Info ("Waiting 30 seconds before attempting again.");
            Start-Sleep -Seconds 30;
            $currTime = Get-Date;
          if( -not $successfullySetConfigDC)
            Write-ExchangeSetupLog -Error "Unable to set shared config DC.";
        " was run: "Unable to set shared config DC.".

Hi Deepak,
From the error description, I would like to clarify the following things:
1. Please ensure that IPv6 on the network adaptor is turned on.
2. Please check if the account that you used to install Exchange has necessary permissions to perform the installation.
3. Make sure that DNS is configured correctly.
Hope my clarification is helpful.
If there are any problems, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support

Error installing Exchange 2010 on Server 2012 R2

I have the immense displeasure of trying to install Exchange 2010 (migrating from 2003) onto our new Server 2012 R2 server. I get to the install screen when I get this error immediately upon pressing the "Install" button:
Organization Preparation
Failed
Error:
The following error was generated when "$error.Clear();
install-ExchangeSchema -LdapFileName ($roleInstallPath + "Setup\Data\"+$RoleSchemaPrefix + "schema0.ldf")
" was run: "The system cannot find the file specified".
The system cannot find the file specified
Click here for help...
http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex88D115&l=0&cl=cp
Unfortunately there is NO help on the Microsoft site about this error so I have NO clue how to fix this or what file is missing. What do I do next? I'd like to get this installed and running over this weekend. Can anyone shed light on this problem? It's
2012 R2, just patched the 15 updates that it found BEFORE installing (or attempting I should say) Exchange 2010.

Hi,
The support version of Operating system for Exchange 2010 is as follows
64-bit edition of Windows Server 2008 Standard with Service Pack 2 (SP2)
64-bit edition of Windows Server 2008 Enterprise with SP2
64-bit edition of Windows Server 2008 R2 Standard with SP1
64-bit edition of Windows Server 2008 R2 Enterprise with SP1
Windows Server 2008 Datacenter RTM or later
Windows Server 2008 R2 Datacenter RTM or later
Windows Server 2012 (Requires Exchange 2010 SP3 or later)
Officially Ms not announced to have Exchange 2010 in Windows Server 2012 R2. Check it out the service pack you are using in Exchange server 2010.
Try to download new iso image from the Microsoft Volume licensing page or from download site..may the image can be corrupted.
Ref: http://technet.microsoft.com/en-us/library/aa996719(EXCHG.141).aspx
Exchange Queries

I cant activate my trial of office professional plus 2013 to work as it will not accept the product key

I downloaded a 60 day trial version of office professional plus 2013. I dont think I activated it straight away and then when I tried to activate using the product key, I get trial configuration not completed successfully. Error 25004. Product key cannot
be used on this machine. This is most likely due to previous office 2013 trials being installed.(system error : -1073422308) then another pop up says Repair office product suggested (system error: 0x800761ac). I have not trialed this version fully as
yet but would like to so how can I sort this out?

Hi,
You can use the following method to repair your office 2013 and check if it works fine:
1.Go to Control Panel > Programs > Programs and Features;
2.Click either Quick Repair or Online Repair.
You might need to restart your computer after the repair is complete.
If it doesn’t work, for the Error 25004, you should uninstall the existing version of Microsoft Office 2013 as mentioned in this KB：
http://support.microsoft.com/kb/2792178/en-us
Regards,
Melon Chen
TechNet Community Support

CS6 Error: The serial number you entered has been revoked. This product cannot be installed. HELP.

The serial number you entered has been revoked. This product cannot be installed. HELP.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Cannot install Exchange 2013 on Server 2012 R2

I receive the following error when attempting to install Exchange Server 2013 on the same machine running Windows Server 2012 R2 Essentials:
"An unsupported operating system was detected. Exchange Server 2013 Client Access and Mailbox Server roles support Windows Server 2008 R2 SP1 or later and Windows Server 2012"
SP1 for Exchange Server 2013 was released but I'm not sure how to integrate it or whether or not I even need to. Please let me know if there is a fix or workaround.
Thank you.

This is correct, Essentials is not supported to host Exchange 2013
You need to install Exchange on supported OS:
http://technet.microsoft.com/en-us/library/aa996719(v=exchg.150).aspx
Please take a moment to Vote as Helpful and/or Mark as Answer where applicable. Thanks.

Exchange 2013 Windows Server 2012 NLB and DAG on the same server

Hi all, I am installing Exchange 2013 infrastructure with two servers.
Both servers have the CAS and Mailbox roles.
For mounting on High Availability, will create a DAG.
Client Access I have no external Network Load Balancer.
I thought about installing the NLB servers in the DAG members, this could not be done before.
I do not know if in Windows Server 2012 and Exchange 2013
Can I install NLB on members of a DAG?
regards
Microsoft Certified IT Professional Server Administrator

Hi,
I’m afraid that WNLB and DAG cannot coexist in the same server. Because WNLB is incompatible with Windows failover clustering. If we're using an Exchange 2010 DAG and we want to use WNLB, we need to have the Client Access server role and the Mailbox server
role running on separate servers.
For more information, you can refer to the following article:
http://technet.microsoft.com/en-us/library/ff625247(v=exchg.141).aspx
Thanks,
Angela Shi
TechNet Community Support

Windows Server 2012 - Backup failing with Exchange - The application will not be available for recovery from this backup. the consistency check failed

Hi
We have a Windows 2012 server with Exchange 2013, all is working fine except now i am getting issues with the backup.
'Exchange - The application will not be available for recovery from this backup. the consistency check failed for the component Microsoft Exchange Server'
I have checked the database all is fine, i have created a new db and move all mailbox;s over and then removed the old db, i have enabled circular logging and then disabled it, it seems no matter what i do i cannot get a full backup!
i did have to restore the server once and the backups still worked for about 4 days after that and then stopped, i have also tried to remove and re add the backup role!
i am stumped, any advice would be great!

Hi
Ok, i created a test db and tried to back it up right away, it failed, i did not add any mailbox's to it either. i got quite a few events in the windows logs, as well as the same event above i got the following:
Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database 4843b37c-7b3c-42b2-8b57-1393615c2c15.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2038</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261645</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
<Data>4843b37c-7b3c-42b2-8b57-1393615c2c15</Data>
</EventData>
</Event>
AND
Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2038
Task Category: Exchange VSS Writer
Level: Warning
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database db5826f3-1029-4219-ad80-441a0e94537a.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="32772">2038</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261646</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
<Data>db5826f3-1029-4219-ad80-441a0e94537a</Data>
</EventData>
</Event>
and
Log Name: Application
Source: MSExchangeRepl
Date: 21/01/2013 10:16:30
Event ID: 2034
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
The Microsoft Exchange Replication service VSS Writer (Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9) failed with error FFFFFFFC when processing the backup completion event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeRepl" />
<EventID Qualifiers="49156">2034</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261649</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
<Data>FFFFFFFC</Data>
</EventData>
</Event>
and
Log Name: Application
Source: SPP
Date: 21/01/2013 10:16:30
Event ID: 16389
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: NERDS-DC01.nerds.local
Description:
Writer Microsoft Exchange Writer experienced retryable error during shadow copy creation. Retrying... More info: .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SPP" />
<EventID Qualifiers="0">16389</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
<EventRecordID>261650</EventRecordID>
<Channel>Application</Channel>
<Computer>NERDS-DC01.nerds.local</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft Exchange Writer</Data>
<Data>
</Data>
<Data>The writer experienced a transient error. If the backup process is retried, the error may not reoccur. (0x800423F3)</Data>
<Data>
</Data>
<Binary>00000000A5120000981200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
</EventData>
</Event>

Server 2012 R2 RDS- Only want the Session Host, Connection Broker and Licensing Server!

Hi all,
Wondering if anyone has experience with implementing Remote Desktop Services (RDS) on Windows Server 2012 R2.
I am doing an RDS design for a platform where we only need an RDS Session Host, Licensing Server and Connection Broker. We do not need web access as these servers will simply be jump boxes internally!
However, implementing this correctly in our test environment has proved to be tricky. The options are:
Use the Server Manager and do a traditional install via Roles and Features ( specifically add the Session Host, Licensing Server and Connection Broker). The installation process seems to go through ok in this scenario but when I head over to the Remote
Desktop Services section of the Server Manager I simply get the message 'An RDS Deployment does not exist in the server pool. To create a deployment head to Roles and Features'.
Use the specific ‘Remote Desktop Services installation’ option on the Server Manager and do a Session Based Desktop deployment and Quick Start. This installation process seems to go through correctly and the Remote Desktop Section seems to be working
correctly via the Server Manager. However this process is ‘hard locked’ i.e. it installs the session host, web access and connection broker. I can then remove the web access component later from Roles/ Features.
Is there a best practice (if any) for installation? i.e. Will there be any issues down the line if I remove RDS Web Access from my server while following method 2?
There is a complete lack of documentation from Microsoft here so not sure what to do! Just need a basic RDS session based deployment.

Hi,
As I know from server 2012\R2 the best deployment skill is to perform via “Remote Desktop Services” installation mode with Standard deployment and don’t let single role to install. Because when we install through RDS mode, there are specific extra tools and
services activated along with that deployment which you can’t find with single role installation. And that is for sure, when we install RDS role as of this, by default we will get install RDCB, RDSH and RDWA role installed.
Sorry don’t have any option to try to remove that role as that role basically needed for RemoteApp and Desktop purpose. But if you want then you can try it with help of “Remove-RDServer”Powershell command.
https://technet.microsoft.com/en-us/library/jj215506.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Error while installing "The product keycode you entered is not valid"

Get this message while installing CR Server XI English, even though I am entering the Product Activation Number printed on the label attached to the CD sleeve!
Any ideas?

The reason you are waiting is due to posting in the BOE Admin forum.
Moved to Report Designer forum.
Contact Customer Services to verify your keycode and if still an issue then try downloading SP 3 full build and install using it.
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
Don

Mail x64 Control Panel Broken, Can't Install Office 2013 SP1 to Fix It - HELP NEEDED

I have the dreaded broken Mail x64 Control Panel that doesn't work after installing Office 2013 Home and Business on a Windows 8.1 Pro computer. This was a fresh installation, yet Microsoft still has an ancient disk image on their Office.com website
for download. The version is 15.0.4433.1507. It's from 2012! I don't understand the purpose of having people download something if you are not even going to keep it up to date, and have them download programs which you know are broken.
Strike 1.
Another thread said to update Office 2013. Easier said than done. Windows Update won't do it, even if Windows Update is manually told to search for updates. Strike 2.
Another thread said to disable updates inside an office program (File, Account, Update Options). Then Enable it, and updating should start immediately. Nope. Strike 3.
Same thread said if the above didn't work, to go to Uninstall Programs, and run a Repair of Office 2013. Did that, and then it wanted the Product Key again. Gave it the product key, it put a green check mark next to it signifying it was good,
and then when I clicked next, it said it couldn't activate it. I clicked the Repair button, and the program closed. Strike 4.
I uninstalled, and reinstalled Office 2013. I downloaded the Office 2013 Service Pack 1 x64, and ran it. It gives the error message "There are no products affected by this package installed on the system". How could that be?
Article ID 2850036 says specifically that it applies to "Microsoft Office Home and Business 2013". Since when can't you install Service Packs? Strike 5.
Anyone have any ideas?
Michael

Hi Michael,
The issue may occur if the registry entries are corrupted or missing. Usually, repair the Office suite from control panel can fix the issue.
For your case, I would suggest you to run Microsoft Fix It tool (or follow the
manual steps listed in follow article
) to uninstall Office 2013 completely from your computer, then do a re-installation and verify the result:
http://support.microsoft.com/kb/2739501/en-us
If you are able to login to
www.office.com/myaccount, then you can get the latest Office installation file there.
More reference: http://support.microsoft.com/kb/2808266/en-us
Sorry for the inconvenience. Please have a try and feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support

Installation Error Installing Exchange 2013 CU3 on Server 2012

Hello,
When Installing Exchange 2013 on server 2012 I get the following error during Step 1 of 8 of Transport Service. I have installed and unistalled Exchange a few times, restarted the machine manually and removed exchange from AD, etc. to no avail.
Any suggestions will be very much appreciated.
Thank You.
VK
Error:
The following error was generated when "$error.Clear();
          install-MsiPackage `
          -PackagePath ($RoleInstallPath + "TransportRoles\agents\Hygiene\ASDat.MSI") `
          -LogFile ($RoleSetupLoggingPath + "\InstallASDat.msilog") `
          -PropertyValues ("ALLUSERS=1") `
          -UpdatesDir $RoleUpdatesDir
        " was run: "Installing product C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\agents\Hygiene\ASDat.MSI failed. This action is only valid for products that are currently installed. Error
code is 1605.".

Martina,
Thank you for your response. KB says that Machinepolicy and Userpolicy are to be set to Undefined and that is what I have.
Windows PowerShell
Copyright (C) 2013 Microsoft Corporation. All rights reserved.
PS C:\Users\Administrator> get-executionpolicy –list
Scope
ExecutionPolicy
MachinePolicy
Undefined
UserPolicy
Undefined
Process
Undefined
CurrentUser
Undefined
LocalMachine
RemoteSigned
VK

Installed Office 2013 home and Business and its prompting activation for Office 2013 standard

Dear Friends,
Previously i got a trial version of Office 2013 stadard version on my PC and later on i purchased Office home and business version, i uninstalled standard version restarted the PC and installed Office 2013 home and Business OEM pack and activated the prduct.
Now while i am opening any office product like Excel or Word while checking for activation information there its showing me both the versions of office, Office 2013 standard (activation required) and office 2013 Home and business activated. Now my question
is why that office standard 2013 is still showing in my activation page where as the same version was unable to find in my control panel programs and features. please help me out to get rid of this issue.
Thanks in Advance

Hi,
Maybe you didn't remove the the Standard version completely, I suggest you uninstall Office using the Fix it tool:
Click this Fix it.
Or we can uninstall Office 2013 manually, the steps are long and depend on your installation method, please refer to this article below:
Manually uninstall Office 2013 or Office 365
Note Before you start, you need to know removing Office manually is a long, complex process and might require that you reinstall the operating system if certain steps are done incorrectly.
After the uninstall, install the version you need to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

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