Cannot download previously purchased music

I am trying to download previously purchased music, Darius Rucker True Believer album, to my iPhone 5. I've tried using my LTE connection and WiFi. When I click on the cloud icon, it spins for a few seconds then stops. If I try to stream the song it just goes to the next song that's actually on my iPhone. I get no error message or prompt to sign in with my credentials. Having the same issue with a few other songs. I've downloaded updates and podcasts today so I know my connection is working.
I am not using iTunes Match.
Any ideas?
Thanks!

OK.
Not sure what your question is. The error message explains it pretty well.

Similar Messages

HT201272 Error in connection when downloading previously purchased music. Help please!

I'm trying to download previously purchased music onto a new authorized computer, but for a number of songs (1 in 10 approximately), I continually get the message that the connection cannot be established.
In my Library, these songs cannot be played.
However, when I go back under Itunes Store > Purchased - beside every song (regardless of whether it was successfully downloaded or not), it says Downloaded. So I can't download them again.
Any help would be greatly appreciated! Thanks!

Ability to redownload varies from country to country, the US having most options currently:
http://support.apple.com/kb/HT5085
If you think you should have more optons check your country is correctly set in iTunes.
http://support.apple.com/kb/HT2519

TS3297 iTunes error coe 8012: cannot download newly-purchased music from iTunes store.

iTunes error coe 8012: cannot download newly-purchased music from iTunes store. Anyboy else get this looping error?

Hey everybody,
I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.
I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.
The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.
I hope you all find this helpful in solving your problem.
Good Luck,
Bill

How do I authorize my new mac book so i can download previously purchased music to this device

How do you "authorize" a new computer on Itunes so that you can download previously purchased music to a new computer?
Thanks

Open itunes, click the word Store at the top of your computer screen, click Authorize

Please help - I'm not able to download previously purchased music

Please advice how I can download previously purchased music in iTunes. - The music icon is missing in the Purchased window.
Thanks
Michael (Denmark)

From http://support.apple.com/kb/HT2519 :
Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States
Have you not got a backup copy on, for example, an external drive or CD/DVD ? Or on an iPod, iPad or iPhone that you can connect to your computer's iTunes and do File > Transfer Purchass to copy them back from ?

HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us

HT201272 Re-download previously purchased music

I changed my OS and had to reload iTunes and my entire library. Some previously purchased albums do not play songs in their entirety. For instance if a song is longer than 3:33, it will stop at 3:33 and skip to the next song. I have tried to re-download previous purchases but am told it has already been downloaded. I just want to fix the album, how do I re-download an album I purchased?
Thanks.

If you do Get Info (control-I) on one of those track then on its Options tab its 'stop time' isn't set to 3:33 ?
If you have the 'pointers' to them in your computer's iTunes library then it assumes that you already have them on there and that there is no need to re-download - try deleting them from iTunes (you don't have to delete the actual music files), and then try re-downloading them

When you download previously purchased music to the cloud does it cost anything??, When you download previously purchased music to the cloud does it cost anything??

My computer just crashed tonight and I am trying to get my previously purchased music onto my new laptop but it keeps asking for my payment info like I am trying to make another purchase... Shouldn't I get it for free since I already paid for it?? I dont know if they are asking just because or if they are gonna charge me. I dont wanna go further until I know because that would be a large purchase and I am already out quite a bit of money today.
Thanks,
Mandy

Currently music purchases can only be re-downloaded for free if you are in the US (re-downloading). If you are not in the US then you will need to buy them again if you want to re-download them - in which case have you not got a backup of your purchases on, for example, external drives or CDs/DVDs ?

Authorizing computer for downloading previously purchased music

How do I authorize a computer to download the music I purchased on my iPad?

It sounds like you aren't doing this right.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
You will have to contact iTunes Customer service about possibly getting a refund.

HT203167 I tried the procedure to Download previously "purchased" music and it does not work. The songs show in my my previously purchased list. DETAILS Remind Me (Duet with Carrie Underwood) 4:32 Brad Paisley This Is Country Music Country

How can I get all my previously purchased music.

What do you mean by 'does not work' ? If you would like help from these user-to-user forums then more info would be useful.
Do they songs show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes ? If they do, but they don't have the cloud symbol against them for redownloading, then do you still have them listed in the Music part of your library (where you would click on them to play them) ? If you do then try deleting them from there and they should then get the cloud symbol against them in Purchased for redownloading.
If you are in a country where music can't be redownloaded,or if you've changed countries since buying them or they are no longer in your country's store (content providers occasionally remove their content), then you will need to copy them back from your backup of your downloads/library.

How can I download previously purchased music

Some previously purchased music has apparently been deleted from my computer, and, consequently, from my iPhone. Download of previous purchases is one of the new features in 10.3.1. But, I can't figure out how to do it. When I go to the selection in the Store, it says that it was purchased and does not give me an option of either downloading it again, or even purchasing it again.

Thanks, Steve. This did not resolve my problem, but I did get it fixed. When I did as you suggested and navigated to the selection, it did not show the cloud. Instead it displayed "Downloaded". So, I went back to my Library and deleted the entry there. I forgot to mention that the listing was still in the Library, but the song was not on the disk. After I deleted the entry, a "cloud" appeared. I clicked it and an new copy downloaded.
Thanks again for the help. Although it did not directly fix the problem it got me started in a direction that worked. I had never used the "cloud" before.
Regards,
Bill

HT201272 I want to download previously purchased music to my computer. I get "YOU don't have purchased music to download

I had to replace my computer recently as a power surge fried everything, including the desktop on a ups. I found some of the music I previously purchsed missing so I went to the support pages and found how to download previously purchased stuff. I follow the instruction to "you don't have any...

If you haven't done so already use the menu Store > Sign In...
Select iTunes Store in the left-hand column of the iTunes window, then select Purchased from the Quick Links panel on the right.
Click Music and Not on this computer to show your available past music purchases.
tt2

Problems downloading previous purchased music

I cannot download music previously purchased to a new iPad. It starts the download process then gives me a message saying''Unable to download song" "cannot download at this time". Any ideas why this is?

You need to Authorize your Computer...
If you are using iTunes 11... See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0
See Here for full details...
About authorization and deauthorization
Download Past Purchases
http://support.apple.com/kb/HT2519

I am trying to download previously purchased music from iTunes, it show "purchased" in iTunes Store but does not show up under previous purchase tab

There are several albums that I've previously purchased that somehow were deleted from my computer & iPad. When I go to download available purchases on PC it say that all available punches have been downloaded. When I check iTunes Store it show as "purchased". When I try to check & download from iCloud via either iPad or PC these items do not show up under items purchased.
I can't even re-purchase the item, which I've tried since it shows as purchased in iTunes Store. This is very troublesome because there is no way for me to access these previous purchases. I have been using iTunes & various Apple products with the iTunes Store for several years & there is a lot of money invested in these previous purchases, that there is no way for me to access. As mentioned, I'd even be willing to re-purchase some of these items (though this should be unnecessary). But, the iTunes Store won't let me, because the items show up as purchased in store, but not on any of my devices!!!
Help!

Hey innerev2003,
Thanks for the question, and welcome to Apple Support Communities.
If, while searching through your past purchases, items are unavailable to download and show a "Purchased" button, they are still on your computer. It may be best to search your iTunes library by clicking Music, then use the search bar at the top right.
If you are completely sure the items are no longer in your library, try signing out of the iTunes Store, and then back in.
iTunes 11 for Windows: Manage your iTunes Store account
http://support.apple.com/kb/PH12507
Thanks,
Matt M.

Can't download previously purchased music to new iPad "Associated with another Apple ID"

Hi There,
I have a brand new iPad Air and can see my previous purchases in the Music app. But when I try to download (by clicking the download/cloud icon) I get a confusing error:
"This device is already associated with an Apple ID".
The thing is, this is a brand new device - how could it be associated with another Apple ID?
The only other Apple ID on the device is the one used for iCloud - could this be confusing things?
Does anyone know how to get music onto the device?
Any help would be much appreciated.
Cheers
Ben

Thanks Amish,
Dang it, I accidently marked your question as the answer from the email notifcation and can't change it.
I purchased it from Apple and have been in contact with them for over a week. Unfortuantely, they insist I'm logged in using differnt accounts despite me sending screen shots to the contrary.
I'm posting here becauase I'm getting nowhere with Apple - it's like they're stonewalling or the person I'm dealing with (Russ) is assuming I'm an idiot.
I've been using Apple products for 25 years, look after an OSX server (have also maintained a Microsoft SBS server) so am quite familiar with computers and user accounts.
But this situation has me stmped - both in terms of why it doesn't work, and why I can't get Russ to understand that I'm not logged in using a different Apple ID.
He keeps senindg me links to iTunes terms and conditions - I can't listen to music purchased from Apple on my Apple dvices also purchased from Apple. How can iTunes Ts & Cs justify that?
I've decided to a go a differnt route and report a problem via iTunes and see if I get a more helpful support guy.

Cannot download previously purchased music

Similar Messages

Maybe you are looking for