Cannot export to Quicktime in Premiere Pro CS5

This problem has been addressed before, but the solution, to simplify the name of the file, is not working for me.
I am not able to export to Quicktime.  The error is "Unable to create or open an output file."
Here are my parameters:
Premiere Pro CS5, recently updated.
Windows 7, recently updated.
PC HP Pavilion desktop
Source footage is HDV in an mp4 codec via the CS5 timeline.
I have disabled my anti-virus software (ESET).
I have no other video-related programs running.
Clips appear in the Export screen (for preview) perfectly.
Exporting to any other codec or container, including H.264 (an Apple product) works fine.  To make things
a little more interesting, the last time I tried to export to Quicktime (a year ago) I was using PPr CS4.  Export
to Quicktime worked perfectly well.  Now it does not.  Now when I activate "start queue" in Media
Encoder for CS4, the green check mark appears without the clips being encoded at all. Once again, CS4
encodes to other codecs perfectly well.
Sounds like in the intervening year I may have downloaded some interfering software, but like editors
everywhere, I download a lot of these things.  Finding the culprit would take days (weeks!). Are there
any prime suspects? 
Alternatively, are there any other ways to export in high quality to let Mac users easily access PC
generated footage?

Mac users are the ones who choose to use an OS which creates this type of compatibility issue.  Honestly, I'd just create an AVI and let them solve the problem. 
Your clients must really appreciate you as a great "solution providor" Jim!

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