Cannot generate a PDF

I have recently installed Acrobat XI, free trial version, on my laptop. When attempting to "Print to PDF" from my Microsoft Publisher files, I get only "Publisher not Responding". Thus I am unable to generate a PDF. Any ideas? Thank you.

See if this discussion on Help creating custom size pdf is related to your issue.

Similar Messages

Cannot generate a pdf file in Framemaker 9

I have been struggling with generating pdf file while they were all in a book, but sometimes it worked. But because I needed to add a pdf that was created in Adobe LifeCycle Designer ES2 to the already generated pdf file and this newly added file would lose its date text boxes, I have decided to get rid of the book and generate separate files altogether. I have saved those files after I had deleted the book file and now I cannot create a pdf file no matter what setting or option I try. Adobe does not exactly make it easy to troubleshoot any kind o issue. Is there someone out there who has run into this kind of problem and found a solution to it? Any help is greatly appreciated.
Thanks so much,
Simone

Simone, to elaborate a bit on what Arnis and Jeff are suggestiong:
After you make a .ps file, open Adobe Distiller, you should see a white area where any errors will be displayed while the file is being distilled. Now drag the .ps file into Distiller, or double-click on it, either way you should see the white message area begin to process the file.
In the bottom white box it will display page numbers as it processes the file. Watch to see what page number is displayed immediately before you see the error message. That will tell you approximately what page in your FM file is the culprit. Remember that the page numbers shown in Distiller are the "logical" numbers, from "1" on, not the actual page numbers you might have assigned in your FrameMaker document(s), so if the Distiller stops at, say, page 16, you might have 3 pages of TOC and then the first FM content file might start at 1, so the error would be around 16 - 4 = FM page 12.
So then go look at what content is on pages 11 or 12 in your FM document. What unusual kind of content is on those pages? Are there graphics? Inset referenced files?
Unfortunately testing Acrobat from Powerpoint doesn't have much direct comparison to FrameMaker and PDF because Office applications use a completely different process to create a PDF.
Sheila

Cannot Generate a PDF from Word 2007

I have inherited a 100-page file in Word 2007, and have just encountered a problem when generating a PDF. (BTW, I have Adobe Reader installed, and I have not yet receieved Acrobat for generating a PDF.) To reduce file size and to send the file to others in remote locations, I have been saving the Word 2007 file as a PDF, and it has been working up until today. When the file generated a PDF, it stopped on page 33 and asked if I wanted to send an error report. I have not changed anything on that page. There is a figure and a table on that page, in addition to some text. What could be causing the file to stop generating a PDF? I removed the table and figure, but still the file stops generating on the following page. I also have checked to make sure I do not have any styles that seem out of place. Could you provide me with some guidance on what kinds of things I should try and troubleshoot? Thanks!

If you only have Reader, you can not create a PDF. You would need Acrobat.
If you are "saving" as a PDF from Word, you are using the Microsoft PDF utility rather than Adobe's. You'll want to ask Microsoft support.

Cannot generate PDF with RH10

I have searched the forum and Peter Grainge's site and not found a solution to this problem that worked.
I have a new installation of RH10 on Windows 7 sp1. It was installed as a trial and then licensed. I do not have the complete Adobe Acrobat -- only the add-on that was installed with RH.
I used RoboHelp HTML to create a simple webhelp project and attempted to generate a PDF from it with the single source layout for Printed Documentation. The following error occurred:
Starting to build Printed Documentation...
Printed Documentation processor 10.0.0.287
Building C:\RoboHelp experiments\merged help webhelp\Child projects\comcare_human_resources_modul\!SSL!\Printed_Documentation\Printed_Documentation. doc ...
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 1 second.
Preparing environment...
Printed Document Generator Environment: Word 14.0.6129, OS 6.1.7601, RAM 4009 M Bytes
Building Printed Documentation 'Printed Documentation'...
Building Single Document 'Printed_Documentation.doc'...
Building 'Title Page'...
Building 'Table of Contents'...
Preparing to build chapters...
Building 'Human Resources Module'...
Building 'First Topic of the Human Resources Module'...
Processing 'First Topic of the Human Resources Module'...
Processing 'How it works'...
Processing 'Splash'...
Processing 'Welcome'...
Processing 'The Information Screen'...
Processing 'About'...
Processing 'Starting the application'...
Building 'Error Messages'...
Processing 'Error Messages'...
Completed building chapters...
Building 'Glossary'...
Building 'Index'...
Updating list paragraphs...
Updating images...
Updating page numbers...
Updating page headers...
Updating Table of Contents...
Updating Index...
Saving 'Printed_Documentation.doc'...
Generating 'Printed_Documentation.pdf'...
Failed the generate PDF file 'C:\RoboHelp experiments\merged help webhelp\Child projects\comcare_human_resources_modul\!SSL!\Printed_Documentation\Printed_Documentation. pdf'...
Failed to save 'Printed_Documentation.doc'...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed Documentation.
RoboHelp can successfully create a PDF of a single topic. It can create a PDF with Review > Create PDF for Review. It can successfully create a doc from this project, and Word is able to save that doc as a pdf.
RH can open the projects that it created but cannot open the sample projects. The sample directories are read-only and I cannot reset them. I do not know why.
I uninstalled RH and reinstalled it. The problem is still occurring.
I am baffled. I am an inexperienced RH user so the problem might be a simple one. I would be grateful for any advice.
Best wishes,
Juliette Curtis

I was also facing this issue and got the same error. After much trial and error I found the following solution. So sharing that here. ( I am not sure whether this works for all the use cases. But in my case it worked. I am using Windows 7, RH11, and MS Office 2010.)
Open any Office application. (I opened Word)
Open File > Options > Add-Ins. (You will be able to manage your add-ins from this tab. When I browsed through the list I found the "Acrobat PDFMaker Office COM" Addin was with the list of "Disabled Application Add-Ins")
Select "Disabled items" from the Manage list. (This list is available at the bottom of the Add-Ins tab)
Click Go. The Disable Items window is displayed.
Select "Acrobat PDFMaker Office COM Addin" from the list.
Click Enable.
Click Close. The "Acrobat PDFMaker Office COM Addin" is moved to the list of "Active Application Addins".
Close MS word.
Now when you generate the Printed Documentation output from RH11, the error mentioned in the query is not appearing and a PDF output is generated.
Hope this solution will help.

Cannot open the pdf when using the xml publisher to generate rtf report

Hello Everyone,
I followed the below link to generate a pdf using xml publisher in OAF.
http://apps2fusion.com/at/ps/260-integrating-xml-publisher-and-oa-framework
When i try to save the pdf and open it, i get the below error:
Adobe Reader could not open the pdf because it is either not a supported file type or because the file has been damaged(for example, it was sent as an email attachment and wasn't correctly decoded).
Below is the code in CO.
public void processFormRequest(OAPageContext pageContext, OAWebBean webBean)
super.processFormRequest(pageContext, webBean);
OAApplicationModule am= (OAApplicationModule)pageContext.getApplicationModule(webBean);
String event = pageContext.getParameter("event");
if("GenerateReport".equals(event))
// Get the HttpServletResponse object from the PageContext. The report output is written to HttpServletResponse.
DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
try {
ServletOutputStream os = response.getOutputStream();
// Set the Output Report File Name and Content Type
String contentDisposition = "attachment;filename=EmpReport.pdf";
response.setHeader("Content-Disposition",contentDisposition);
response.setContentType("application/pdf");
// Get the Data XML File as the XMLNode
XMLNode xmlNode = (XMLNode) am.invokeMethod("getEmpDataXML");
ByteArrayOutputStream outputStream = new ByteArrayOutputStream();
xmlNode.print(outputStream);
// System.out.println(outputStream.toString());//Testing the output by printing the contents in the outputstream.
ByteArrayInputStream inputStream = new ByteArrayInputStream(outputStream.toByteArray());
ByteArrayOutputStream pdfFile = new ByteArrayOutputStream();
// System.out.println("language is "+pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getLanguage());
// System.out.println("country is "+pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().geCountry());
//Generate the PDF Report.
TemplateHelper.processTemplate(
((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getAppsContext(),
// APP_NAME,
"PER",
// TEMPLATE_CODE,
"Emp_Template",
// ((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getLanguage(),
"English",
// ((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getCountry(),
"United States",
inputStream,
TemplateHelper.OUTPUT_TYPE_PDF,
null,
pdfFile);
// Write the PDF Report to the HttpServletResponse object and flush.
byte[] b = pdfFile.toByteArray();
response.setContentLength(b.length);
os.write(b, 0, b.length);
os.flush();
os.close();
pdfFile.flush();
pdfFile.close();
catch(Exception e)
response.setContentType("application/pdf");
throw new OAException(e.getMessage(), OAException.ERROR);
pageContext.setDocumentRendered(false);
Any suggestions on this would be great!
Thanks
Kumar

Below is the code. Can you change so that that the output can be seen in HTML? I checked the language, country etc and they are fine.
super.processFormRequest(pageContext, webBean);
OAApplicationModule am= (OAApplicationModule)pageContext.getApplicationModule(webBean);
String event = pageContext.getParameter("event");
if("GenerateReport".equals(event))
// Get the HttpServletResponse object from the PageContext. The report output is written to HttpServletResponse.
DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
try {
ServletOutputStream os = response.getOutputStream();
// Set the Output Report File Name and Content Type
String contentDisposition = "attachment;filename=PrintPage.pdf";
response.setHeader("Content-Disposition",contentDisposition);
response.setContentType("application/pdf");
// Get the Data XML File as the XMLNode
XMLNode xmlNode = (XMLNode) am.invokeMethod("getEmpDataXML");
ByteArrayOutputStream outputStream = new ByteArrayOutputStream();
// xmlNode.print(outputStream);
// System.out.println(outputStream.toString());//Testing the output by printing the contents in the outputstream.
ByteArrayInputStream inputStream = new ByteArrayInputStream(outputStream.toByteArray());
ByteArrayOutputStream pdfFile = new ByteArrayOutputStream();
// System.out.println("language is "+pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getLanguage());
// System.out.println("country is "+pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().geCountry());
//Generate the PDF Report.
TemplateHelper.processTemplate(
((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getAppsContext(),
// APP_NAME,
"PER",
// TEMPLATE_CODE,
"Emp_Template",
// ((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getLanguage(),
"en",
// ((OADBTransactionImpl)pageContext.getApplicationModule(webBean).getOADBTransaction()).getUserLocale().getCountry(),
"US",
inputStream,
TemplateHelper.OUTPUT_TYPE_PDF,
null,
pdfFile);
// Write the PDF Report to the HttpServletResponse object and flush.
byte[] b = pdfFile.toByteArray();
response.setContentLength(b.length);
os.write(b, 0, b.length);
os.flush();
os.close();
pdfFile.flush();
pdfFile.close();
catch(Exception e)
response.setContentType("text/html");
throw new OAException(e.getMessage(), OAException.ERROR);
pageContext.setDocumentRendered(true);
Thanks

RH8 HTML Cannot Generate PDF from Help Files

I just had my PC re-imaged with Windows 7, Microsoft Office 2010 and the Tech Comm Suite 2.5. I am trying to generate a PDF from my project within RH8 HTML and recieve the following error. Why can I not generate a PDF? I have Microsoft Word 2010??

Hi there and welcome to our community
You are likely seeing that message because only the newest Adobe RoboHelp 9 is compatible with Word 2010. Your version 8 doesn't understand Word 2010.
There are threads here that discuss installing Word 2003 or 2007 and using RoboHelp 8 with those lower versions of Word.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Getting "SYSTEM ERROR" while generating a PDF in a Workflow method.

Dear All,
I'm getting a "SYSTEM ERROR" when I'm calling the below function module in a Workflow BO Method.
CALL FUNCTION wa_funcnm
   EXPORTING
     /1bcdwb/docparams = fp_docparams
     invoice                     = invoice
   IMPORTING
     /1bcdwb/formoutput = fp_formoutput
   EXCEPTIONS
     usage_error        = 1
     system_error       = 2
     internal_error     = 3
     OTHERS             = 4.
The aim is to generate the PDF and store it in DMS. Please let me know, if I'm going wrong somewhere. Any kind of inputs would be sincerely appreciated.
Regards,
Tushar.

Hi Tushar
You need to the following parameters when calling FM. Background WF process cannot handle dailog.
fp_outputparams-nodialog = 'X'.
fp_outputparams-getpdf   = 'X'.
Refer to Thread below
Creating Attachments to Work Items or to User Decisions in Workflows
CALL FUNCTION 'FP_FUNCTION_MODULE_NAME'
    EXPORTING
i_name     = l_formname
    IMPORTING
e_funcname = l_fm_name.
*   E_INTERFACE_TYPE           =
fp_outputparams-nodialog = 'X'.
fp_outputparams-getpdf   = 'X'.
CALL FUNCTION 'FP_JOB_OPEN'
    CHANGING
ie_outputparams = fp_outputparams
EXCEPTIONS
cancel          = 1
usage_error     = 2
      system_error    = 3
internal_error = 4
OTHERS          = 5.
IF sy-subrc <> 0.
    CASE sy-subrc.
      WHEN OTHERS.
ENDCASE. " CASE sy-subrc
ENDIF.
fp_docparams-langu = 'X'.
fp_docparams-country = 'US'.
fp_docparams-fillable = 'X'.
CALL FUNCTION l_fm_name
    EXPORTING
/1bcdwb/docparams = fp_docparams
emp_info           = fs_per_info
    IMPORTING
/1BCDWB/FORMOUTPUT = FP_FORMOUTPUT
EXCEPTIONS
usage_error        = 1
      system_error       = 2
internal_error     = 3
OTHERS             = 4.
IF sy-subrc <> 0.
    CASE sy-subrc.
      WHEN OTHERS.
ENDCASE. " CASE sy-subrc
ENDIF.                               " IF sy-subrc <> 0
CALL FUNCTION 'FP_JOB_CLOSE'
*   IMPORTING
* E_RESULT             = result
   EXCEPTIONS
usage_error          = 1
system_error         = 2
internal_error       = 3
OTHERS               = 4
IF sy-subrc <> 0.
    CASE sy-subrc.
      WHEN OTHERS.
ENDCASE. " CASE sy-subrc
ENDIF.                               " IF sy-subrc <> 0.
ENDFORM.                    " GET_FUNCTION_MODULE
*& Form CONVERT_PDF_BINARY
FORM CONVERT_PDF_BINARY .
CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
    EXPORTING
BUFFER                = FP_FORMOUTPUT-pdf
*   APPEND_TO_TABLE       = ' '
* IMPORTING
* OUTPUT_LENGTH         =
    TABLES
BINARY_TAB            = t_att_content_hex .
ENDFORM.                    " CONVERT_PDF_BINARY
Regards
Sandy

How to preserve a background color, when generating a PDF file

I am trying to create a PDF file from some application. Please note that the picture in this application has the black background. So I invoke a Print command and set a printer as "Adobe PDF". As a result, I have generated
a brilliant PDF file of my picture, but on the WHITE background. When selecting the Adobe PDF printer, I have looked through all its settings ( in the Adobe PDF settings, I have found several tabs: General, Images, Fonts, Color, Advanced, PDF/X), none of them generated the original background color.
So how can a generate a PDF file, having the original background color (black, in my case) ?
Oleg

Now I feel that the background definition in the Adobe PDF printer and the background definition in the application the Adobe PDF printer is invoked from -- two different things. So I guess how can I define the black background in the Adobe PDF printer? I cannot find such settings.

Not able to generate PO Pdf attachment

Hi,
I encountered one problem of po pdf cannot be generated in oracle.
When this happened, i had rebounced server and restart workflow, but problem still not solving..
Steps to duplicate:
1. Go to Purchase Order Screen
2. Click Inquiry->View Document to generate pdf document.
3. Error message below appear in screen
Problem: The system could not generate the PDF document.
Reason: The system detected an error in the following code/object.
Code: XML
Object: PO
Action: Please contact the system administrator and try again.
4. i try again to run concurrent program PO Output for Communication with parameter test = debug
there is error message as below:
Retrieved the Document XSL Tue May 24 19:22:34 MYT 2011
Calling the getPOXml method
GenerateDocument::getPOXml() : l_exists 1
GenerateDocument::getPOXml() : m_whichTables MAIN
GenerateDocument::getPOXml()- Calling the POXMLGEN method Tue May 24 19:22:34 MYT 2011
GenerateDocument::getPOXml() - Exception
genDoc() : PoPDFExceptionoracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED
oracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED
oracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED
     at oracle.apps.po.communicate.PoGenerateDocument.getPOXml(PoGenerateDocument.java:1045)
     at oracle.apps.po.communicate.PoGenerateDocument.genDoc(PoGenerateDocument.java:1989)
     at oracle.apps.po.communicate.PoGenerateDocumentCP.runProgram(PoGenerateDocumentCP.java:323)
     at oracle.apps.fnd.cp.request.Run.main(Run.java:148)
May i know how i can solve this problem as this affect to all POs in oracle
Thanks a lot

Please see these docs.
PO_PDF_XML_FAILED Exception When Running POXPOPDF PO Output For Communication [ID 434128.1]
POXPOPDF oracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED [ID 437288.1]
POXPOPDF:PO Output For Communication fails with Missing Expression Error for Blanket Releases [ID 889904.1]
How To Debug The Issues With 'PO Output for Communication' For PDF Generation [ID 1273801.1]
PO Output For Communication Fails For 11i Purchase Orders Revised In R12 [ID 966502.1]
Thanks,
Hussein

Parameter issue - report not generating any pdf files

Hi All,
I'm trying to run a report which generates pdf files. Is there any limitation on the parameter string size? For one of the parameter values - '11F EA Accept nonhonor ASnSOMnSON_20091201090150846' the report is not generating any pdf files. I assumed the reason is of the keyword 'AS' in it and created another parameter value - '11F EA Accept nonhonor AnS-SOM-SON_20091202074331997', but it is also not generating any pdf files. I get this message from Adobe Reader " There was an error opening this document. This file cannot be opened because it has no pages. " The report is working normally when i hardcode the same parameter values into the logic. Any suggestions on this?
Thanks.
Edited by: user1049091 on Dec 2, 2009 9:17 AM
Edited by: user1049091 on Dec 2, 2009 12:37 PM

Tim,
That report is working normally for all the parameter values, except this one. It is not working only if i pass the value - ''11F EA Accept nonhonor ASnSOMnSON_20091201090150846' as a parameter. It is generating the pdf files when i hardcode the same value into sql query logic in the data template, instead of passing it as a parameter. Please advise.
Thanks.

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? thank you

I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
Exception Code:                                  c0000005
Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
I have seen this issue occur with users who have this registry setting missing or have improper permissions.
When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
Please heck if the following reg key exists:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
or
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
Value Name: OutlookSecureTempFolder
If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
Please check the following key:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
Note the location for: OutlookSecureTempFolder key
Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
Regards,
Rave

Unable to generate a PDF file for 1 of 3 books

I'm making three documents (books) in FrameMaker and then converting to PDF. The first two books generated to PDF with no "major" problems. There were a couple of glitches here and there but most were simply operator error. This forum solved two of my problems.
Now, with the third book, I can't generate the PDF and get error messages in the log file. I've gone back and triple checked everything and can't find a thing that's different between this last book and the first two. I've used the same templates and all of the paragraph formats and character formats are identical in all three documents.
I'm setting all of the PDF setup parameters the same. In the Adobe PDF setup, I've made certain that the "Rely on system fonts only..." check box is unchecked.
One of the error messages in the log file says,
%%[ Warning: LucidaSans cannot be embedded because of licensing restrictions. ]%%
%%[ Font vendor (B&H) does not permit this font to be embedded in PDF. ]%%
This would make sense if Lucida Sans font were only used in this one book. But it's used in the first two books as well and they generate as PDF with no problems. In fact, just to make sure, I went back and generated one of the first books over again and it worked perfectly.
The only significant (?) difference in the third book is that it is much larger than the first two. It runs to 150 pages while the first two are 45 pages and 70 pages. But I've worked with books as large as 450 pages in the past.
I've been creating the PDF documents by the FM Save as PDF feature. But because of this problem, I downloaded and installed a trial version of Acrobat X. Then printed to PS file, opened with Acrobat and tried to distill. Got the same results and the same error messages.
My experience with FrameMaker and Adobe in general is that error messages and indicated results may be cryptic and sometimes have absolutely nothing to do with the actual problem. In any event, I'm totally snowed by this one. (I really shouldn't pick on Adobe for that. Microsoft is much worse when it comes to vague and cryptic error messages!)
Sure wish I had a Mac right now. Or Linux. Or...

Thank you very much for the input. That makes perfect sense to me. The Lucida fonts are, indeed, all from Bigelow & Holmes (B&H). So that explains the difficulties I was encountering. Now, here’s where it gets a little weird.
I created the first two pdf files at work. I work about half of the time from home and was trying to create the pdf file yesterday at home. And that didn’t work. This morning, I loaded all of the files back into the computer in the office and tried again. No problem! Created a nice looking 162-page pdf file. Oh, I did say it got weird, didn’t I? Well, the computer at home and the one at work are both running the same version of Win 7 Pro, the same versions of FM10 and Acrobat X. And the Lucida fonts installed (probably the default set with Windows) are all B&H fonts. That’s right; the same on both computers.
Your input was very helpful because I might have continued spinning my wheels for another day or so on this thing. As it is, I’m considering the matter solved because I just won’t try to make pdf files from these three documents at home. The other alternative would be to use a different font. Umm, no, not at this time. All of the body paragraphs are Lucida Sans. What a task that would be! The other alternative, of course, is to spend a few bucks and by fonts for my home computer that have the proper licensing.
Again, thanks!

Cannot open multiple PDFs in Acrobat Reader X

Ever since upgrading to Acrobat X, I cannot open multiple PDFs. With all previous versions over recent years, up to version 9, I could select multiple PDF files in Windows Explorer, hit Enter, and it loaded them all. Then I could Ctrl+F6 to switch between the documents. Quick and Easy.
Now, if I try this with just 2 PDF files, it loads one and then locks up, almost stalling the PC, with each session of Acrobat taking about 40-45% of processor power. I have to crash out of it.
Help!
[P.S. As an aside, I don't like this floating toolbar that only appears if you happen to move the mouse over the bottom part of the screen. I suppose it's a "neat idea" from one of the programmers trying to be clever. Well guys, it is not user friendly. As a former Software QA and Product Manager, one of my design adages was "DON'T MAKE ME GUESS". Please think again.]

In my case: v10.1.1 would not open more than one pdf at a time on a user workstation (although mine did) so I tried disabling protected mode and made sure the large image display setting was correct.
To no avail. Reinstalled version base version 10, checked the same settings...no joy
Also tried repairing the install and re-updated from the base v10...still no love
Solution for me: Opened reader X, under Help-->Online Support, there is an option to generate a system report which availed the following:
Graphics Card: NVIDIA GeForce FX 5200
Version: 7.15.10.9685
Check: Not Supported
And of coarse the most recent driver was already present. Had to go back to v9.4
All good now. Hope this saves someone a few hours!

Total number of pages before generating the PDF - OMR

Dear all,
We are facing the following problem. We want to apply OMR (optical mark recognition) barcoding on a batch of invoices.
Basically there are two steps in the proces:
- Fetch the batch of invoices created during the day, let's say 1000 invoices.
- Calculate for this batch of invoices the total number of pages per customer. 1 customer can have multiple invoices per day.
- If the number of pages per customer > 12, remove the invoices from the total batch (1000 invoices become then 800 for example).
- Apply OMR logic on the remaining 800.
My question is regarding step 2. The calculation of the total number of pages per customer. Is it possible to get the total number of pages before generating the PDF? Or do we have to 'simulate' the PDF to get to this number?
Another question I have, does anybody have experience implementing OMR using adobe forms? Any experience to share?
Thanks for your feedback
Simon

Hi Philippe,
we can only determine the page size when its already loaded with data and its published/sent by ADS.
i.e., the no of pages increases based on the data you feed to the form which mean by the time the form/script determines the number of pages it has published dynamically data is already there. so your requirement cannot be solved in that approach.
the next approach which I can think of is as follows.
lets say you display the invoices data as a table in the form.
so then lets specify the row height to .5" which mean in a form with content area size of 15" we can display 30 records.
so in the interface or the source program count the number of records per customer if they are < (12pages X 30 records = 360) leave them as they are else remove them for the list and process the data for other customers.
As per your other query of having OMR on the form I have no Idea, I never worked on that but if its just any other type of barcode that shouldn't have any problem.
Hope this helps you,
Cheers,
Sai

XML Publisher Report not generating the PDF output.

Hi,
I am trying to develop a XML Publisher Report in R12 Vision Instance.
I have developed the rdf report and concurrent program with XML as output format. Ran the concurrent program and I got the XML output. Based on XML output I have created the rtf template. Using both the template and xml output I have created in Data Definition and Template in XML Publisher Administrator Responsibility. Now I am comming to the concurrent program and running the program, here instead of generating the PDF output it is generating again the XML output and concurrent program completing with warning status.
When I am trying to do the same in 11i Vision Instance, Concurrent Program completing with normal status and when trying to view the output it is saying "Unable to Publish output for the Processed Request".
Kindly please help me out in this issue.
Thanks,
Manasa.

Hi Mahesh,
Here the concurrent programs are not erroring out. It is completing with Warning status and when we click on View Output the output is coming in XML format instead of PDF, this is in R12 Vision Instance.
In 11i Vision Instance, concurrent program is completing with Normal Status but when we click on View Output it is saying "Unable to Publish output for specified request".
Thanks,
Manasa.

Cannot generate a PDF

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