Cannot load Firefox AT ALL...can't find/access profile?

Get an error upon program removal/reinstall:
Your Firefox profile cannot be loaded. It may be missing or inaccessible.

See:
*https://support.mozilla.org/kb/how-run-firefox-when-your-profile-missing-or-inacc
This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create a new default profile or reuse an existing profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile<br />Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Similar Messages

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    Hi for the crashes that are continuing, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
    [[Image:aboutcrashesFx29|width=520]]
    <br><br>
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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    Hi,
    Please [http://kb.mozillazine.org/Preferences_not_saved see this.] To open your profile folder: '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder'''.
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    Useful links:
    [https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
    [http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
    [http://kb.mozillazine.org/About:config_entries about:config Entries]
    [https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
    [https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
    [https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
    [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
    [https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
    [https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
    [https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
    [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
    [http://kb.mozillazine.org/Testing_plugins Testing Plugins]

  • On a clean Firefox download I consistantly can't open Firefox because "Windows can't find Firefox.exe" - doesn't look like it's being downloaded.

    I have used several download sites including Mozilla's to try and download Firefox. In every case, when the download is "complete", the Firefox icon appears in the taskbar. When I click on it to open Firefox I get this message "Windows cannot find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly and then try again." I've searched my computer and FIrefox.exe is not there. When I looked at the files that were downloaded in C:\Program Files\Mozilla Firefox there are quite a number of files including one with the Firefox icon and the name "Firefox". Clicking it once again brings up that can't find Firefox.exe dialog box. I'm on an Acer Aspire with Win 7 32 bit. I did have Firefox on the laptop but a virus forced me to restore the laptop to its original configuration. I've reloaded my programs with the exception of Firefox.

    Hello, try these free programs to scan for existing malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
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    Double-click the downloaded installation file and go through the steps of the installation wizard.
    Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
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