Cannot log in to Windows after restoring image

After an apparent successful restore of an image to a Gateway M250C laptop the Novell Client log in box appears. The Advanced option only shows a Windows tab. When a log in to Windows is attempted it appears it is going to work then the Novell Client log in screen reappears. This is only happening with the Gateway model above. I have several to image and it's happening with all of them. Images for other Gateway models, IBM desktops and laptops, and Lenovo desktops and laptops work fine. The current version of Novell Client is 4.91.5.20100928. I've reinstalled it on the original computer and recreated the image with the same result.
Any ideas?

btippett,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/

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http://forums.novell.com/

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http://support.apple.com/kb/TS4433
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