Cannot open certain messages in Messenger Express

Question

Sun Java(tm) System Messaging Server 6.3-5.02 (built Oct 12 2007; 32bit)
libimta.so 6.3-5.02 (built 17:15:31, Oct 12 2007; 32bit)
SunOS f3 5.10 Generic_125100-10 sun4u sparc SUNW,
We have a user who cannot open certain sent messages - I reconstructed her mailbox to no avail - I also copied the messages to my mailbox and reconstructed, I also couldn't open them.
Once one of the problem msgs is clicked, every message becomes unreadable, it seems to break the javascript function (javascript:parent.M(n)) which is responsible for popping up msg windows for reading.
Re-logging in, or a refresh fixes. Until one is clicked again.
My Firebug debugger shows:
an "unterminated literal string" error and references this for example:
'Dear Mr. Smith:<BR><BR> \nHere are some of the content encoding headers from two msgs. One of these had a Word doc attached, one doesn't seem to have any attachments.
X-Accept-Language: en^M
Priority: normal^M
Content-Type: multipart/mixed; boundary="--828bfdc62b245de1365"^M
^M
This is a multi-part message in MIME format.^M
^M
----828bfdc62b245de1365^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
^M
X-Accept-Language: en^M
Priority: normal^M
In-Reply-To: <[email protected]>^M
References: <[email protected]> <F6D57
[email protected]>^M
Content-Type: text/plain; charset=us-ascii^M
Content-Disposition: inline^M
Content-Transfer-Encoding: 7bit^M
^MI see the ^Ms - they're also in at least one msg that opens with no problem.
Two things though the problem msgs do have in common are strange encoding in the body e.g.:
Dear Mr=2E Smith=3A^M
^M
=E2=80=A8=E2=80=A8Thanks for the letter-=^M
blah blah XYZ=2C Inc=2E  I would love the=^M
opportunity to blah blah blah=2E Please call or email me a=^M
t foo=40bar=2Ecom=2E^M
^M
Sincerely=2C^M
^M
Robert Johnson=2C CPME^M
888-888-8888=E2=80=A8^M
^Mand inline enclosures with [Content-Transfer-Encoding: quoted-printable^M]:
----4cdf31a7fc87b8c1e2a^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
----828bfdc62b245de1365^M
Content-Type: text/plain; charset=utf-8^M
Content-Disposition: inline^M
Content-Transfer-Encoding: quoted-printable^M
^MThanks,
s7

Answer 1

Thanks for clarifying on the encoding vs charset and for the other reference in these forums.
The client is listed as:
X-Mailer: Sun Java(tm) System Messenger Express 6.3-5.02 (built Oct 12 2007; 32bit)
I was told this particular user used Safari... could that influence the transfer-encoding? Or is ME messing up?
I'm not sure it's possible - but might he have created this in ME from an already received, but messed up message (e.g. one w/ the quoted-printable encoding)? In ME it seems he wouldn't be able to open these for editing.
The X-Mailer header is in the first set of headers,
The second set contains the multi-part - printed quotable and in-line enclosed (as opposed to attached) Word .doc.
Here are the full headers (this is a sent message from the send folder):
foo@x3$ more 79.msg
Received: from [xxx.xx.xxx.xx] by mail.alt.foo.bar.org (mshttpd); Mon,
21 Apr 2008 16:04:24 -0400
From: Howard M Smith <[email protected]>
To: [email protected]
Message-ID: <[email protected]>
Date: Mon, 21 Apr 2008 16:04:24 -0400
X-Mailer: Sun Java(tm) System Messenger Express 6.3-5.02 (built Oct 12
2007; 32bit)
MIME-Version: 1.0
Content-Language: en
Subject: MCSE
X-Accept-Language: en
Priority: normal
Content-Type: multipart/mixed; boundary="--bb097b47de131257729"
This is a multi-part message in MIME format.
----bb097b47de131257729
Content-Type: text/plain; charset=utf-8
Content-Disposition: inline
Content-Transfer-Encoding: quoted-printable
Dear Ms=2E Gord=3A
=E2=80=A8=E2=80=A8Attached is my cover letter and resume for the teleph=
one-based computer programming position at Comp USA=2C Inc=2E I would love the=
opportunity to interview for this position=2E Please call or email me a=
t howard=40bar=2Eorg=2E
Sincerely=2C
Howard Smith=2C MCSE
212-555-1212=E2=80=A8
----bb097b47de131257729
Content-Type: application/msword
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="Howard M Smith Resume
BAR.doc"
0X5R4KKxGuEBBBBBBBBBBBBBBBBBPgADAP7/CQAGBBBBBBBBBBBBBBABAAAAIwBBBBBB
BBBBEAAAPQAAAAEAAAD+////BBBBBBBCQAAAD/////////////////////////////////////