Cannot open database "ReportServer" requested by the login. The login failed. Login failed for user 'USER LOGON'

I want to grant permissions to all domain users to view reports on our Report Server. Domain users are able to access our Report Server URL and folder, but when they click on a report item they get an error message:
"Cannot open database "ReportServer" requested by the login. The login failed. Login failed for user 'USER LOGON'"
I'm using windows authentication and configured the local service account in SSReportS Config Manager as the credentials to connect to the Report Server DB.
Can someone please help how I should properly do this step by step to give all domain users permissions to view a report in SSRS?
Thanks much! - Rookie DBA

Hi IWAR,
The error message "Cannot open database "ReportServer" requested by the login. The login failed. Login failed for user 'USER LOGON'" means the user 'USER LOGON' does not have permissions to access the "ReportServer" database.
To fix this issue, please verify that the user has a valid database user login. For more details, please refer to the following steps.
In SQL Server Management Studio, open Object Explorer and expand the Databases folder.
Expand the database in which to create the new database user.
Right-click the Security folder, point to New, and then click User.
On the General page, enter a name for the new user in the User name box.
In the Login name box, enter the name of a SQL Server login to map to the database user.
Click OK.
Reference:
http://technet.microsoft.com/en-us/library/ms156468(v=sql.105).aspx
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

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Regards
RB

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It resolved my issue
RB

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Trevor Seward
Follow or contact me at...
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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