Can not open database "Master" requested by the login

Hi everyone,
I meet an issue when I set up bpc on my customer's production server. When the installing process arrives at "create sample database", there will be an error message "Error(A file activation error occured. The physical file name 'Can not open database "Master" requested by the login. The login failed. \Data\Apshell.mdf maybe incorrect. Diagnose and correct additional errors, and retry the operation." Then I check the database, the Apshell is not built. The sql server version is sql server 2008. Do you have some good suggestions about this issue? Thank you.

Hi Robert,
Please check the collation of your SQL Server.
It must be SQL_Latin1_General_CP1_CI_AS (specified like requirement into installation guide).
I think this is the issue in your case.
Regards
Sorin Radulescu

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SQL>
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Can not open database "Master" requested by the login

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