Cannot ping brand new SRW248G4?

I cannot ping our brand new SRW248G4:
Pinging 192.168.1.254 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.1.254:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
My ipconfig is:
IP-adresse . . . . . . . . . . . . . . . . . : 192.168.1.102
Undernetmaske. . . . . . . . . . . . . . . . : 255.255.255.0
Standardgateway. . . . . . . . . . . . . . . : 192.168.1.1
DHCP-server. . . . . . . . . . . . . . . . . : 192.168.1.1
I tried from 2 different PC's
The Switch is working, but i cannot connect to the Web-based utillity.
Message Edited by El Gringo on 12-05-2008 04:45 AM

Hi there! Where is your computer and switch connected? Are they connected to the router? If you're computer is getting a valid IP from your server and you're unable to ping the switch, I would suggest connecting the computer directly to the switch and put a static IP on the computer. From there, you should be able to ping the switch. If still getting the same problem, try using console or serial cable. Use the hyperterminal. I believe that default baud rate for the device is 38400. Thanks!

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