Cannot Resize Images in Elements 8

Hi,
I recently had my laptop stolen and I had to reinstall in Elements 8 on my new computer. Since then, I have unable to resize images. I go to Image -> Resize -> Image Size and the pixel dimensions box is grayed out and I am unable to change the pixel dimensions. The document size function works fine and is not grayed out.
It's very odd and frustrating. Perhaps a simple fix, but I am totally stumped.
Thank you for any assistance you can give.

In order to change the pixel dimensions you must first turn on the Resample Image checkbox, since shedding or adding pixels necessarily involves resampling. Try it with that turned on.

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