Cannot write to transaction log "C:\Program Files (x86)\SAP BusinessObjects\sqlanywhere\database\BI4_Audit.log
Hi friends,
My server Intelligence Agent (SIA) can not start because the database service "SQLAnywhereForBI" can't start also. I got the following error :
"I . 08/09 20:35:06. A read failed with error code: (1392), Le fichier ou le répertoire est endommagé et illisible.
E. 08/09 20:35:06. Fatal error: cannot write to transaction log "C:\Program Files (x86)\SAP BusinessObjects\sqlanywhere\database\BI4_Audit.log"
E. 08/09 20:35:06. unable to start database "C:\Program Files (x86)\SAP BusinessObjects\sqlanywhere\database\BI4_CMS.db"
E. 08/09 20:35:06. Error writing to transaction log file
I. 08/09 20:35:06. Database server shutdown due to startup error "
inside the database log file.
Please, can you help me
I found the solution by following the advice given on the following forum:
http://evtechnologies.com/transaction-logs-on-sybase-sql-anywhere-and-sap-businessobjects-bi-4-1
In fact, I crushed the BI4_Audit.db and BI4_Audit.log files and I replaced with others that I got from another machine where I installed BO again and where the files are not corrupted . After I logged in to the CMS database by executing the command in the command line:
dbisql -c "UID = DBA; PWD = mypassword; BI4 Server =; DBF = C: \ Program Files (x86) \ SAP BusinessObjects \ sqlanywhere \ database \ BI4_CMS.db."
Once connected, I start the command:
alter database 'C: \ Program Files (x86) \ SAP BusinessObjects \ sqlanywhere \ database \ BI4_Audit.db' alter log off;
The query runs successfully.
And that's good, I can be connected to BO smoothly.
Thank you again Eric
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When ever I use Adobe reader 11 with a USB device, I cannot safe remove the USB device and get the following message (or similar one) in system log: The application \Device\HarddiskVolume1\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe with process id 6620 stopped the removal or ejection for the device USB\VID_05DC&PID_C75C\20131215015821328FC8.
I am running on Windows Server 2012 R2 in Desktop Experience mode.
Any ideas?
RogerIn addition to that symptom, I discovered that even though I had closed all Adobe Reader sessions, the processes kept running and used up 90%+ of my CPU.
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Has anyone gotten this error? I have uninstalled and reinstalled a dozen times and nothing has changed. Is my DVD bad?
Exit code 6. I saved the entire log and pasted it in below.
I went to the two links you provided
:https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Installation and launch log errors | CS5, CS5.5, CS6, CC
and found no reference to exit code 6 in the second link, and this seemed to be the relevant entry in the first link.
CS5 products indicate an exit code 6 or 7 in the Installation Status screen, or after you click the Troubleshooting link. To locate the details of which registry keys are affected, open the installation log file. Search for "return value 3," then look just above that text for the error 1401, 1402, and so on.
I found no "return value" in the following, but found these two errors:
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
However, these are the two errors I followed up on even before I posted this problem. I was able to delete the directories so they WERE empty, and still got the same result. More Exit code 6.
I have complete administrative control of my computer. There's nothing I don't have permission to do.
As for the FATAL: DS003, I get this:
DS003 Cannot create extract assets at <path> from zip file <zip file name>
The unzip operation has failed. There could be directory permission or disk space issues.
See Error "FATAL ERROR: Cannot create extract assets..." | Installer log | CS5, CS5.5.
The zip operation failed at first, but as I mentioned, I was able to fix this. However, this error did not go away after the problem with 7zip was fixed.
The only other possible problem is Error 23, a CRC, which gives me a partial result only.
Error 23 Data error (cyclic redundancy check).
Installation and launch log errors | CS5, CS5.5, CS6, CC
Error code: 23, Updates are disabled. Updater has been disabled at time of
installation. Contacting system administrator for assistance. [ERROR] UWA.
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.ht..
264k
The linked page does not contain more information. As it is, that old staple "Contact system administrator" is cited, but I'm the system administrator.
I have no idea what "Updater has been disabled" means. Why are updates disabled? Is this a fixable problem? Do you have any idea about how to "enable" updates?
Full log below.
Bee
Exit code 6 entire log from the Troubleshooting link.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF037, DS003 ... WARNING: DW031, DW036 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 23 error(s), 26 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'D:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {60E59A6C-7399-495A-B85C-C829F4E59602} Creative Suite 5.5 Design Premium 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
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Could not write to file: C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX\AcroPDF.NOR. ?
Hi, I get this message (loosely translated from Swedish):
"Could not write to file: C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX\AcroPDF.NOR.
Confirm that you have access to this file"
when I try to install Acrobat standard 7.0, and after several "retry" I cannot finish the installation.
Does anyone know why?
Thank you,
MIaAppears that you are on a Win7, 64-bit machine. AA 7 has an issue with activation since the server no longer exists for AA 7. There is a separate install at Adobe to address this issue that might solve the problem temporarily (Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3). Even if you get AA 7 installed on Win7, you will have to do workarounds to make it work. Both the print driver (Adobe PDF) and AcroTray.exe fail on Win7 and they require workarounds to be able to even use AA 7. It is strongly recommended that you get AA XI at this point.
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Installed FF 16, 17, 18. Will not open in normal administrator login, nor with "Run as administrator" but will in W7 safe mode. Changed permissions (had to do it in W7 Safe Mode, normal login would not allow (logged in as an administrator) could not delete the Mozilla files in normal login. On rare occasions, with a new install, I could get it to open once, then not again. Searched the reg for any mention of Mozilla or FF and cleaned it. Tried FF safe mode, no luck. Checked permissions after taking ownership and propagating full ownership rights to all FF files, many reboots, no luck. Chrome, IE and SeaMonkey work fine. Using a fairly new install of W7 Professional 64 bit, on a Dell Optiplex 990 i7, 16GB ram. Had the same problem with another user on an identical box. No problem on other computers No other program problems.
I should have been a bit more definitive.
I have uninstalled FF, with the windows uninstaller, by manually cleaning the files and the registry of any mention of FF or Mozilla, and by running Revo uninstaller - always rebooting and checking to see if the files are indeed gone. (I have set windows file preferences to see all files, including system files.) I have run 4 AV/malware scanners and found nothing but a few tracking cookies. I download, from Mozilla.org, (http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/18.0/win32/en-US/Firefox%20Setup%2018.0.exe) a fresh copy of the Firefox Setup 18.0.exe each time and install when logged in as an administrator and choose "Run as Administrator". I get the same result each time I try to open Firefox. Consistently does not open, gives the error: "C:\Program Files (x86)\Mozilla\firefox.exe Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." This happens even when I run the .exe file from the x86 program directory. I have also attempted to run in XPsp3 compatibility mode to no avail,
I make the following assumptions:
The system is not infected
I am doing clean installs
There is no existing trace of FF on the system
I get identical results on one other W7 64 bit Optiplex 990 system with an i7 processor and 16 GB or ram.
I CAN run in windows safe mode with networking.
I have no other software or hardware issues. -
I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!
Are you installing from the official site? http://www.mozilla.com/firefox
If you use Windows Explorer (My Computer) to check that path, is the Mozilla Firefox folder there? That is the normal installation location, but I think it's worth checking.
If the folder isn't there or firefox.exe is not in it, I wonder whether some other software might be interfering. You might want to run some supplemental security scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/ -
I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers
When updating Photoshop CS6 (Creative Cloud) I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers. Initial Installation and actual funcioning wuith no problem, only on updating. I have tried several times with same error.
Hi Alberto Pomares,
Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
After I get the error message "Windows cannot find C:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I proceeded to use the Regedit solution but the file was not inside the Image File Executable Options folder. The only file inside of there was iexplorer.exe.
#Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download the installation file to your desktop. You can use Safari to do that, but don't choose to run it.<br><br>
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box''). If you don't see it anywhere, then it's not installed.<br><br>
#Assuming it is though, reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox<br><br>
#Finally run the installation file you downloaded to the desktop earlier.<br>
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.<br><br> -
Itunes would not open. Deleted it and tried to reinstall it. Got message "The installer has insufficient privildges to access the directory :C:\Program Files (x86)\itunes. The installation cannont continue. Log on as administrator or contact you sysytem administrator. Suggestions?
Okay.
Let's try running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Unable to install itunes on windows 7. Gives message Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll and then starts rolling back.
If you uninstall your Firefox, and then try the install again, does the iTunes install go through? (If it does, reinstall your Firefox.)
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C:\program files (x86)\hp\digital imaging\bin\background.exe
c:\program files (x86)\hp\digital imaging\bin\hpqkgrp.exe the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
I never had a problem before with scanning(as copying and printing are not a problem) and I can scan when I right click on the solution center but it does not allow for pdf format...I have tried everything it says on the even log and have unistalled the hp program and then re-installed the program with update and assistant to correct problem and I still cannot get it....PLEASE HELP!Hello Quincy62301 ,
Welcome to the HP Forums.
I see that you are having some issues with the scanning due to an error code.
I suggest that we start off by running the HP Print and Scan Doctor. Please take a screen shot of any error codes or messages so that I can see exactly what you see.
Write me back and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
I have no directory "C:\Program Files (x86)\MSBuild\12.0\bin"
I installed and few times reinstalled Visual Studio 2013 Community Update 4 from ISO and web installer, SHA-1 is correct. However every time installation process didn't create this directory (also its subdirectories and included files):
C:\Program Files (x86)\MSBuild\12.0\bin
In registry I have entries about MSBuild 12.0 including path to mentioned directories (...\bin and ...\bin\_amd64). Also during creation of project I receive errors:
"Unable to read project... The imported project... C:\Program Files (x86)\MSBuild\12.0\bin\Microsoft.Common.targets was not found. Confirm..."
It's understandable, because I have only these files and subdirectories in C:\Program Files (x86)\MSBuild\12.0:
Microsoft.Common.props, Microsoft.VisualStudioVersion.v12.Common.props, Microsoft.Common.Targets (directory and its subdirectory: "ImportAfter" that includes files: Microsoft.VisualStudio.ReleaseManagement.BuildInfo.ImportAfter.Targets, Microsoft.VisualStudio.Silverlight.SDKTools.targets).
I don't have subdirectory: ...\bin and its content.
I tried install Microsoft Build Tools 2013 but without result. Everything I did on Administrator account on Windows 7 x64.
I don't want to reinstall OS, so could anyone send me entire directory: "C:\Program Files (x86)\MSBuild\12.0\bin" (with subdirectories and msbuild.exes (x86, x64))?Hello starjacker0,
I have a new installed Visual Studio which installed Visual Studio 2013 and I can see the folder you showed. Hence, I think your problem is pending on your installation and I recommend we focus on this installation problem first.(I'm not allowed to send
you these files on the forum.)
Please navigate to your %temp% folder and find the following logs out:
Or you can use http://aka.ms/vscollect
to gather the installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to OneDrive and share the link for me, I will help you analyze this file. The log can tell us the reason why it cannot create files under
that folder.
If you have collected the logs, please try clear your %temp% folder and restart the MSBuild installation. I suspect VS installer cannot overwrite the %temp% folder which may cause your problem. However, you know, without logs I'm also not sure of the reason.
Best regards,
Barry
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey. -
What silent switch can I use to make this uninstall? C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="2.0" --mode="Uninstall" --mediaSignature="{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}"
Your install log indicates you are facing file permission issues. You can see an example here:
DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Keyfiles". Error 145 The directory is not empty.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM". Error 145 The directory is not empty.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM". Error 145 The directory is not empty.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\AMT". Error 145 The directory is not empty.(Seq 4)
You will want to adjust the file permissions for C:\Program Files\Common Files\Adobe and C:\Program Files(x86)\Common Files\Adobe. You can find information on how to adjust the file permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. Please make sure you apply the permission change to all child objects.
In general you can find information on how to review and interpret your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
What does this message mean...Program: C:\Program Files (x86)\Internet Explore\iexplore.exe
everytime i log onto the internet this message appears
Program: C:\Program Files (x86)\Internet Explore\iexplore.exe
AND THEN AN INTERNET HAS STOPPED WORKING BOX APPEAR AND IT SHUTS OFF
WHAT DOES IT MEANeverytime i log onto the internet this message appears
Program: C:\Program Files (x86)\Internet Explore\iexplore.exe
AND THEN AN INTERNET HAS STOPPED WORKING BOX APPEAR AND IT SHUTS OFF
WHAT DOES IT MEAN -
Error message c:\program files (x86)\itunes\ituneshelper.exe r6034
can not log into itunes, get the following error message: c:\program files (x86)\itunes\itunes help.exe
R6034
I have uninstalled and reinstalled and still unable to loginApple's advice on this issue can now be found here: TS5376: iTunes 11.1.4 for Windows: Unable to install or open.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See the user tip Backup your iTunes for Windows library with SyncToy for a suggested strategy.
If you have difficulty downloading the iTunes setup file try clearing your browser's cache or using an alternate browser.
If content is missing from the library following the repair see Empty/corrupt iTunes library after upgrade/crash.
For device connectivity issues following the repair see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
MobileMe is a discontinued service and should be removed if present. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.
tt2
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