Cant directly connect or send files on I-Chat

Hi, I just recently got my macbook, and i've been using ichat as of late, and I've never been able to connect((with a few exceptions)) or been able to send files to anyone or receive from i-chat. I've read "FAQS" about them, and here is my firewall situation
I followed what the guides told me to do exactly, is there anything else I could do to ensure that it would work?
thanks for your help.

did you read this??
http://docs.info.apple.com/article.html?artnum=93208

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