Cant download cc desktop - I get error 205 saying what i am downloading is conterfiet, although I am only trying to download the cc desktop installer - any ideas ?

Adode Installer - We've encountered the following issues - Adobe genuine software validation failure The product you are trying to install is not genuine adobe software and appears to be counterfiet (error code 205 )

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

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Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

Changes that i make to song display in iTunes, will not carry over when I sync to my ipad. This is only since i upgraded to ios7 and downloaded the latest itunes. Any ideas why?

I use my iPad for music when i teach my dance class. The default layout in the music program on iPad is: song title, artist and album. I need the name of the dance, so in iTunes, I right click on the song title, then choose "get Info". I then edit the info and under album title I write in the dance name. Then when i sync the iPad still has the same three columns, but the info i need displays under the album column. UNTIL i upgraded to ios7 and installed the latest iTunes. When I synced last night, after adding new music, the songs that were already in the playlist, stayed the same. ALL the new songs were placed in the playlist but none of the info that i edited synced. It shows it as i want it when i look at the playlist in iTunes, but it does not carry over after the sync.
I hope this makes sense and does anyone have any idea why?

Amazing! I'm a dance instructor and am doing the exact same thing as you - and not seeing what I need on my iPad Air ... I can't believe there has been no reply on this! I also can't believe there isn't an easy way of seeing track info in the iPad or iPhone but I've spent hours searching and am not finding anything

When synching my 4th gen ipod touch I get error msg saying ipod could not be backed up because session could not be started with the ipod. It only does synch steps 2-5. Do I have to restore it?

When synching by 4th gen ipod touch it skips the first step - backup-, does steps 2 through 5, then I get a message the ipod could not be backed up because a session could not be started with the ipod. How do I fix this? Do I have to restore my ipod? Will all my apps be erased?

You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6

HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I keep getting error 205 when downloading CC on a 2nd computer. PC, Windows 7. We had turned off anti-virus and ran cleaner

I keep getting error 205 when downloading CC on a 2nd computer. PC, Windows 7. We had turned off anti-virus and ran cleaner. Any suggestions of how else to do it? I have creative cloud installed on another computer, but do not see the .exe file on it so I can't copy and move it.

I found this log. Is there a way to ftp the file or get it through email?
04/03/15 08:13:32:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Starting LBS workflow*******************
04/03/15 08:13:32:912 | [INFO] | | ACC | LBS | WorkflowManager | | | 3396 | LBS launched in LEGACY mode
04/03/15 08:13:33:005 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | ACCC System requirements check passed
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product locale not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | ProductInfo | | | 5428 | Product name not specified in the product information file
04/03/15 08:13:33:785 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrap LBS is successful
04/03/15 08:13:33:803 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Bootstrapper Lock acquired
04/03/15 08:13:33:821 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | LBS Lock acquired
04/03/15 08:13:33:844 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Deployment lock check passed
04/03/15 08:13:33:861 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:13:35:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 5428 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{C0981016-EE83-444B-9F00-2D580FC13CC6}\applications.x ml
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 5428 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:13:35:235 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:13:38:378 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:39:374 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:40:364 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:41:356 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:42:346 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:43:339 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:44:331 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:45:324 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:46:314 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:47:394 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:397 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 6680 | Segment 0 of size 777130 is Invalid
04/03/15 08:13:48:854 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8144 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:13:48:935 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4156 | Manifest file could not be downloaded
04/03/15 08:13:49:146 | [ERROR] | | ACC | LBS | WorkflowManager | | | 5428 | Failed in DOWNLOAD PIM
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 3396 | Waiting for the async thread to get the task completed
04/03/15 08:13:56:667 | [INFO] | | ACC | LBS | ETS | | | 5308 | Async thread is completed. Now exiting from function.
04/03/15 08:13:56:668 | [INFO] | | ACC | LBS | ApplicationFacade | | | 3396 | ****************Closing LBS workflow*******************
04/03/15 08:14:51:529 | [INFO] | | ACC | LBS | ApplicationFacade | | | 6764 | ****************Starting LBS workflow*******************
04/03/15 08:14:51:557 | [INFO] | | ACC | LBS | WorkflowManager | | | 6764 | LBS launched in LEGACY mode
04/03/15 08:14:51:633 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | ACCC System requirements check passed
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product locale not specified in the product information file
04/03/15 08:14:52:137 | [INFO] | | ACC | LBS | ProductInfo | | | 2108 | Product name not specified in the product information file
04/03/15 08:14:52:138 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrap LBS is successful
04/03/15 08:14:52:155 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Bootstrapper Lock acquired
04/03/15 08:14:52:173 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | LBS Lock acquired
04/03/15 08:14:52:194 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Deployment lock check passed
04/03/15 08:14:52:211 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
04/03/15 08:14:53:528 | [INFO] | | ACC | LBS | WorkflowManager | | | 2108 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{F7CC0F61-C090-43B1-A0E4-A85ECBEAC0A6}\applications.x ml
04/03/15 08:14:53:577 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:14:53:578 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:14:59:411 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:00:404 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:01:396 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:02:957 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:03:949 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:05:025 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:06:316 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:07:306 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:08:297 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:09:289 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:281 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 7700 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:10:425 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 8168 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:10:499 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 7984 | Manifest file could not be downloaded
04/03/15 08:15:10:709 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
04/03/15 08:15:17:071 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
04/03/15 08:15:19:766 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:20:781 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:21:775 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:22:767 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:23:768 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:24:814 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:25:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:26:821 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:27:817 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:28:811 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:29:808 | [ERROR] | | ACC | LBS | PDM | PDMWorkflowManager | | 2572 | Segment 0 of size 777130 is Invalid
04/03/15 08:15:30:285 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 7160 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
04/03/15 08:15:30:367 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 4148 | Manifest file could not be downloaded
04/03/15 08:15:30:572 | [ERROR] | | ACC | LBS | WorkflowManager | | | 2108 | Failed in DOWNLOAD PIM
04/03/15 08:16:41:099 | [INFO] | | ACC | LBS | ApplicationFacade | | | 7008 | ****************Starting LBS workflow*******************
04/03/15 08:16:41:130 | [INFO] | | ACC | LBS | WorkflowManager | | | 7008 | LBS launched in LEGACY mode
04/03/15 08:16:41:191 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | ACCC System requirements check passed
04/03/15 08:16:41:733 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product locale not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | ProductInfo | | | 6628 | Product name not specified in the product information file
04/03/15 08:16:41:734 | [INFO] | | ACC | LBS | WorkflowManager | | | 6628 | Bootstrap LBS is successful
04/03/15 08:16:41:751 | [ERROR] | | ACC | LBS | WorkflowManager | | | 6628 | Failed to acquire Bootstrapper Lock

HT1725 i rented "this is the end" and it never fully downloads just get error msg saying it cant download at this time

i rented "this is the end" and it never fully downloads just get error msg saying it cant download at this time

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings. You will have to rejoin all wifi networks
- Try when connected to another network
- Contact iTunes
Apple - Support - iTunes - Contact Us

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
This is not the first time I get it, and it seems a recurring problem.

Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

HT201210 How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

How do I download iOS 6 on my iPhone? Keep getting error message saying "unable to download an error occurred while downloading iOS 6?

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

HT1338 I cant access itunes store keep getting error -1202

I cant access itunes store keep getting error -1202

Hello & welcome!
http://www.wiki-errors.com/err.php?wiki=1202
https://discussions.apple.com/thread/4641491?start=0&tstart=0

I cant update in app store get error plist parsing error

I cant update in app store get error plist parsing error how so I fix this?

Apple’s having trouble with the iTunes Store servers right now. Keep checking http://www.apple.com/support/systemstatus/ and wait for them to resolve the issue.
(123941)

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.

You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?

My macbook is 4 years old, i havent bought any upgrades but now i cant download the new itunes. Can i buy one upgrade and will it work or is there a way to get the new itunes?

Even a four-year-old MacBook should have come with Mac OS X 10.5 Leopard. Leopard can run the latest version of iTunes; it will download and install pretty much automatically if you run Software Update.
You might first have to be sure that you are running the latest version of Leopard, which is 10.5.8. This, too, will download and install for you if you run Software Update. Just keep running Software Update until there is nothing left to download and install (you might have to run it more than once because some updates require previous updates to be installed first).
If you have a version of Mac OS X earlier than 10.5, then you can't run the latest version of iTunes. You will need to buy a more recent version of Mac OS X. You must be running at least 10.4 Tiger, and you can upgrade directly to Snow Leopard from Tiger. Apple still sells Snow Leopard for about $30 and you might find it slightly less at a retailer or on eBay. After upgrading to Snow Leopard, you will be able to upgrade to Lion using the Mac App Store for another $30 or so if your MacBook meets the minimum system requirements.

Cant download cc desktop - I get error 205 saying what i am downloading is conterfiet, although I am only trying to download the cc desktop installer - any ideas ?

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