Cant play video with new update

Just updated my phone with I 0s 8 new version n now I can't play video on my phone play icon comes up but can't press it amd video doesn't play. How to sort this prob out.

Hi salman254,
If you are having issues with your iPhone being unable to play video with the Videos application, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

SMplayer & VLC cant play video with vaapi

My GPU is Intel HD 3000, so I installed the packages libva-driver-intel smplayer mplayer-vaapi vlc, the vainfo is:
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
vainfo: VA-API version: 0.36 (libva 1.4.1)
vainfo: Driver version: Intel i965 driver for Intel(R) Sandybridge Mobile - 1.4.1
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple : VAEntrypointVLD
VAProfileMPEG2Main : VAEntrypointVLD
VAProfileH264ConstrainedBaseline: VAEntrypointVLD
VAProfileH264ConstrainedBaseline: VAEntrypointEncSlice
VAProfileH264Main : VAEntrypointVLD
VAProfileH264Main : VAEntrypointEncSlice
VAProfileH264High : VAEntrypointVLD
VAProfileH264High : VAEntrypointEncSlice
VAProfileH264StereoHigh : VAEntrypointVLD
VAProfileVC1Simple : VAEntrypointVLD
VAProfileVC1Main : VAEntrypointVLD
VAProfileVC1Advanced : VAEntrypointVLD
VAProfileNone : VAEntrypointVideoProc
I choose the vaapi as the video output driver for both smplayer & vlc, but both of them cant play video with hw accerleration, the smplayer can play video but cpu usage is high, the log is
/usr/bin/mplayer -noquiet -nofs -nomouseinput -sub-fuzziness 1 -identify -slave -vo vaapi -ao alsa -nokeepaspect -nodr -double -input nodefault-bindings:conf=/dev/null -wid 37748771 -monitorpixelaspect 1 -noass -font 文泉驿微米黑 -subfont-autoscale 1 -subfont-text-scale 5 -subcp enca:zh:CP936 -subpos 100 -volume 50 -cache 2048 -osdlevel 0 -vf-add expand=osd=1 -vf-add screenshot -noslices -channels 2 -af scaletempo,equalizer=0:0:0:0:0:0:0:0:0:0 -softvol -softvol-max 110 /mnt/video/TV_Series/手机/[手机].Cell.Phone.E01.720p.HDTV.x264-NGB.mkv
MPlayer SVN-r36265-4.9.2 (C) 2000-2013 MPlayer Team
Cannot test OS support for SSE, disabling to be safe.
203 audio & 423 video codecs
mplayer: could not connect to socket
mplayer: No such file or directory
Failed to open LIRC support. You will not be able to use your remote control.
Terminal type `unknown' is not defined.
Playing /mnt/video/TV_Series/手机/[手机].Cell.Phone.E01.720p.HDTV.x264-NGB.mkv.
Cache fill: 0.00% (0 bytes)
Cache fill: 0.00% (0 bytes)
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Cache fill: 0.00% (0 bytes)
Cache fill: 18.75% (393216 bytes)
libavformat version 55.12.102 (internal)
libavformat file format detected.
ID_VIDEO_ID=0
[lavf] stream 0: video (h264), -vid 0
ID_AUDIO_ID=0
[lavf] stream 1: audio (ac3), -aid 0
VIDEO: [H264] 1280x720 0bpp 25.000 fps 0.0 kbps ( 0.0 kbyte/s)
Clip info:
creation_time: 2010-05-10 20:00:25
ID_CLIP_INFO_NAME0=creation_time
ID_CLIP_INFO_VALUE0=2010-05-10 20:00:25
ID_CLIP_INFO_N=1
Load subtitles in /mnt/video/TV_Series/手机/
ID_FILENAME=/mnt/video/TV_Series/手机/[手机].Cell.Phone.E01.720p.HDTV.x264-NGB.mkv
ID_DEMUXER=lavfpref
ID_VIDEO_FORMAT=H264
ID_VIDEO_BITRATE=0
ID_VIDEO_WIDTH=1280
ID_VIDEO_HEIGHT=720
ID_VIDEO_FPS=25.000
ID_VIDEO_ASPECT=1.7778
ID_AUDIO_FORMAT=8192
ID_AUDIO_BITRATE=448000
ID_AUDIO_RATE=48000
ID_AUDIO_NCH=2
ID_START_TIME=0.00
ID_LENGTH=2493.86
ID_SEEKABLE=1
ID_CHAPTERS=0
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
Opening video filter: [screenshot]
Opening video filter: [expand osd=1]
Expand: -1 x -1, -1 ; -1, osd: 1, aspect: 0.000000, round: 1
==========================================================================
Opening video decoder: [ffmpeg] FFmpeg's libavcodec codec family
libavcodec version 55.18.102 (internal)
Selected video codec: [ffh264] vfm: ffmpeg (FFmpeg H.264)
==========================================================================
ID_VIDEO_CODEC=ffh264
==========================================================================
Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders
AUDIO: 48000 Hz, 2 ch, floatle, 448.0 kbit/14.58% (ratio: 56000->384000)
ID_AUDIO_BITRATE=448000
ID_AUDIO_RATE=48000
ID_AUDIO_NCH=2
Selected audio codec: [ffac3] afm: ffmpeg (FFmpeg AC-3)
==========================================================================
AO: [alsa] 48000Hz 2ch floatle (4 bytes per sample)
ID_AUDIO_CODEC=ffac3
[Mixer] No hardware mixing, inserting volume filter.
Starting playback...
[VD_FFMPEG] Trying pixfmt=0.
[VD_FFMPEG] XVMC-accelerated MPEG-2.
The selected video_out device is incompatible with this codec.
Try appending the scale filter to your filter list,
e.g. -vf spp,scale instead of -vf spp.
[VD_FFMPEG] Trying pixfmt=1.
Movie-Aspect is undefined - no prescaling applied.
[swscaler @ 0xb75c9240]using unscaled yuv420p -> rgb24 special converter
VO: [vaapi] 1280x720 => 1280x720 Planar YV12
[VD_FFMPEG] Trying pixfmt=0.
[VD_FFMPEG] XVMC-accelerated MPEG-2.
The selected video_out device is incompatible with this codec.
Try appending the scale filter to your filter list,
e.g. -vf spp,scale instead of -vf spp.
[VD_FFMPEG] Trying pixfmt=1.
Movie-Aspect is undefined - no prescaling applied.
VO: [vaapi] 1280x720 => 1280x720 Planar YV12
Full DR not possible, trying SLICES instead!
[VD_FFMPEG] DRI failure.
ID_VIDEO_TRACK=0
ID_AUDIO_TRACK=0
and vlc will crash(Segmentation fault (core dumped)) when stop playing the video, the console output is
[jsntyyl@localhost 2 Broke Girls]$ vlc -v 2.Broke.Girls.S04E01.720p.HDTV.X264-DIMENSION.mkv
VLC media player 2.1.5 Rincewind (revision 2.1.4-49-gdab6cb5)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libdv1394_plugin.so' (libavc1394.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libaccess_gnomevfs_plugin.so' (libgnomevfs-2.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libvcdx_plugin.so' (libvcdinfo.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/access/libdc1394_plugin.so' (libdc1394.so.22: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/visualization/libgoom_plugin.so' (libgoom2.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/visualization/libprojectm_plugin.so' (libprojectM.so.2: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/demux/libgme_plugin.so' (libgme.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc warning: cannot load module `/usr/lib/vlc/plugins/codec/libtwolame_plugin.so' (libtwolame.so.0: cannot open shared object file: No such file or directory)
[0x9fbb8f8] main libvlc: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
[0xac802d00] mkv demux warning: MKV/Ebml Parser: m_el[mi_level] == NULL
[0xac802d00] mkv demux warning: MKV/Ebml Parser: Up cannot escape itself
[0xaca00508] main input error: Invalid PCR value in ES_OUT_SET_(GROUP_)PCR !
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
No accelerated IMDCT transform found
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
[0xac86e6c0] avcodec decoder: Using VA API version 0.36 for hardware decoding.
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
[0xac86e6c0] avcodec decoder: Using VA API version 0.36 for hardware decoding.
Fontconfig warning: FcPattern object size does not accept value "0"
Fontconfig warning: FcPattern object size does not accept value "0"
Fontconfig warning: FcPattern object size does not accept value "0"
Fontconfig warning: FcPattern object size does not accept value "0"
[0xb200ff18] main vout display error: Failed to resize display
[0xa041278] pulse audio output warning: starting late (-31910 us)
[ass] Neither PlayResX nor PlayResY defined. Assuming 384x288
[0xb07008d0] access_http access error: error: HTTP/1.1 403 Forbidden
[0xb07008d0] access_http access error: error: HTTP/1.1 403 Forbidden
[0xb07008d0] access_mms access error: error: HTTP/1.1 400 Invalid Request
[0xb07004d8] main demux meta error: no suitable access module for `http://services.tvrage.com/feeds/search.php?show=2 Broke Girls'
[ass] fontconfig: cannot find font '方正黑体_GBK', falling back to 'DejaVu Sans Bold'
[ass] fontconfig: cannot find font '方正综艺_GBK', falling back to 'DejaVu Sans Bold'
[ass] fontconfig: cannot find font '方正综艺_GBK', falling back to 'DejaVu Sans'
[ass] Glyph 0x6536 not found, selecting one more font for (方正黑体_GBK, 200, 0)
[ass] fontconfig: cannot find glyph U+6536 in font '方正黑体_GBK', falling back to 'WenQuanYi Micro Hei'
[0xa6b7b440] main video output warning: picture is too late to be displayed (missing 49 ms)
[0xa041278] main audio output warning: buffer too late (-356847 us): dropped
[0xa041278] main audio output warning: buffer too late (-325063 us): dropped
[0xaca00508] main input error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 1000 ms)
[0xaca00508] main input error: ES_OUT_RESET_PCR called
[0xa041278] main audio output warning: buffer too late (-293194 us): dropped
[0xa041278] main audio output warning: buffer too late (-262756 us): dropped
[0xa041278] main audio output warning: buffer too late (-230913 us): dropped
[0xa041278] main audio output warning: buffer too late (-199057 us): dropped
[0xa041278] main audio output warning: buffer too late (-167188 us): dropped
[0xa041278] main audio output warning: buffer too late (-135319 us): dropped
[0xac86e6c0] main decoder warning: early picture skipped
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
[0xac86e6c0] avcodec decoder: Using VA API version 0.36 for hardware decoding.
WARNING: Invalid RefPicListX[] entry!!! It is not included in DPB
[0xa041278] main audio output warning: playback way too early (-493947): playing silence
[0xa6b7b440] main video output warning: picture is too late to be displayed (missing 89 ms)
[0xac86e6c0] main decoder warning: can't get output picture
Segmentation fault (core dumped)
the very strange thing is that I can play the video with hw accerleration when I start mplayer in the console with cmd mplayer -vo vaapi video_file, the console output of mplayer is
[jsntyyl@localhost 2 Broke Girls]$ mplayer -vo vaapi 2.Broke.Girls.S04E01.720p.HDTV.X264-DIMENSION.mkv
MPlayer SVN-r36265-4.9.2 (C) 2000-2013 MPlayer Team
Cannot test OS support for SSE, disabling to be safe.
203 audio & 423 video codecs
mplayer: could not connect to socket
mplayer: No such file or directory
Failed to open LIRC support. You will not be able to use your remote control.
Playing 2.Broke.Girls.S04E01.720p.HDTV.X264-DIMENSION.mkv.
libavformat version 55.12.102 (internal)
libavformat file format detected.
[lavf] stream 0: video (h264), -vid 0
[lavf] stream 1: audio (ac3), -aid 0
VIDEO: [H264] 1280x720 0bpp 23.976 fps 0.0 kbps ( 0.0 kbyte/s)
Clip info:
creation_time: 2014-10-27 15:19:40
Load subtitles in ./
libva info: VA-API version 0.36.0
libva info: va_getDriverName() returns 0
libva info: Trying to open /usr/lib/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_0_36
libva info: va_openDriver() returns 0
==========================================================================
Opening video decoder: [ffmpeg] FFmpeg's libavcodec codec family
libavcodec version 55.18.102 (internal)
Selected video codec: [ffh264] vfm: ffmpeg (FFmpeg H.264)
==========================================================================
==========================================================================
Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders
AUDIO: 48000 Hz, 2 ch, floatle, 384.0 kbit/12.50% (ratio: 48000->384000)
Selected audio codec: [ffac3] afm: ffmpeg (FFmpeg AC-3)
==========================================================================
[AO OSS] audio_setup: Can't open audio device /dev/dsp: No such file or directory
AO: [alsa] 48000Hz 2ch floatle (4 bytes per sample)
Starting playback...
[VD_FFMPEG] Trying pixfmt=0.
[VD_FFMPEG] XVMC-accelerated MPEG-2.
Movie-Aspect is 1.78:1 - prescaling to correct movie aspect.
VO: [vaapi] 1280x720 => 1280x720 H.264 VA-API Acceleration
[VD_FFMPEG] XVMC-accelerated MPEG-2.
[VD_FFMPEG] Trying pixfmt=0.
[VD_FFMPEG] XVMC-accelerated MPEG-2.
A: 0.7 V: 0.7 A-V: 0.016 ct: 0.052 0/ 0 7% 3% 1.4% 0 0

Hi salman254,
If you are having issues with your iPhone being unable to play video with the Videos application, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

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Cant play video with new update

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