"Cannot play video with this frame rate&qu

For reasons that aren't important here I cannot use the Zen video converting software. Instead, I've been using the trial version of the Caniusoft Video to Creative Zen converter. Only once has a video played, but as soon as I closed the video and opened it up again this message appeared. "Cannot play video with this frame rate." Daniusoft offers frame rates from 5 fps to 30. I've tried all of them and none of them work. Has this been a problem for others? Perhaps I need a different converter?
ps.
..i'm converting flash video to avi. Does that make a difference?

I can't answer your question in full (maybe somebody else can). However, I am aware that both the Zen and the Zen X-Fi can only play video files up to 320x240 resolution. Previous players like the Vision M were able to scale files down to this resolution on the fly, but not these two newer players.

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