Cant retrieve purchased itunes on new PC, get error computer not authorized. how do I authorize new device?
Im trying to download previously purchased itunes on a new PC, but get following error message "computer not authorized". How do I authorize new device? thanks,
c
Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
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Similar Messages
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I set up an PC with iTunes and have my library but cannot get it to transfer new purchases, I get a pop up that states "computer not authorized" how do I authorize computer? account originated on a Mac
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
trying to sync my iphone with itunes on my new pc and it is telling me that my comp is not authorized. how do i authorize it?
Follow the directions here:
https://discussions.apple.com/docs/DOC-3141 -
Why do I get a "computer not authorized message" when it is authorized?
Does anyone know why do I get a "computer not authorized message" when it is authorized and how to fix the problem? I downloaded a couple of new apps on my iPhone and these wont sych with my iMac
i have the same problem but i have not found a way to fix it
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unable to import apps getting this computer not authorized, but music etc. will import
cougar78 wrote:
With me it transferred everything but music and videos. Also it required me to enter my email passwords again (I have several accounts setup). Every time I went to the music tab, it said it couldn't find the file with the name of my 3gs phone name. So now after it installed every app it had stored in my itunes (many I deleted off the phone), I am trying to start fresh and see if I can just add movies and music manually and be glad contacts, email accounts (sans passwords), and the other settings did carry over.
Were any of those email accounts POP email accounts?? I don't think emails that are locally stored on the iphone are saved when you backup. -
I'm trying to play songs on my PC, on iTunes and it keeps saying that my computer isn't authorized, how do I authorize it?
On your Computer... Open iTunes...
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here > http://support.apple.com/kb/HT1420 -
my daughter purchased many itune songs because she did not know how to add to ipod from cd's..can I get a reversal on my credit card and delete songs from her ipod?
Mmoll,
The rules of the iTunes Store are that all purchases are final. However, if you feel that there were extenuating circumstances, you can request an exception by contacting iTunes Customer Service via their web page:
http://www.apple.com/support/itunes/contact/
There is no guarantee that they will grant an exception, but you might as well ask. -
Some itunes purchases won't sync to iphone - says computer not authorized
Last night I set up my 2 computers (desktop and laptop) to home share and authorized both. When I try to add purchased music to the library on the laptop (from the desktop), some of the albums will add fine, but some will say that the computer is not authorized. I don't remember which computer I was on when I purchased each album, but that shouldn't matter with sharing, should it? I authorized both computers and still get the error on some albums.
A while ago, I had to move all my music on the laptop (moved it all from the C: drive to the D: drive b/c I ran out of space). Would that make a difference? I can still see all my purchased music in the "purchased" folder, but can't add the albums from there either.
I can't seem to add music right to my iphone from the desktop when on the laptop either. Isn't that what the sharing should allow me to do?
I'm running Vista if that makes a difference. Please help, I want to get my music on my phone! Thanks.Thanks for the info.
So does that mean if I buy something from iTunes, I have to buy it on one computer (desktop) and can only sync to that one? Or should I be able to pull that music to the other computer (laptop) through the Home Share and then sync to that?
Almost all of my music is on the desktop. Do I need to have it ALL on the desktop and then put whatever I want to be on the iPhone onto the Library on the laptop and sync with that?
Still not sure why some of my purchases won't add to the iPhone?? -
Itunes won't install get error 'could not access network location'
I get the following error message when I try to install itunes 10.5 on a new windows 7 pc.
Tx in advance for the help.With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
I upgraded to 3.6.20 (1) yesterday and it was working find. When I open firefox it automatically says "Error 404 not found" and nothing else but blank underneath. Any solutions I checked the plug in and it wants to download Quicktime 7 and it keeps referring to a MAC and I have Windows XP
Hi jahhaas,
Take a look at the troubleshooting steps outlined for Windlows 7 in this article:
http://support.apple.com/kb/HT1923
Cheers,
GB -
New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???
laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall? -
I purchased music on my computer with old email address, same computer new email address, but I get play music becasue it tells me computer not authorized...how do you authorize???
I have almost the exact same problem. I have a bunch of music, ringtones, TV shows, movies... stuff that I purchased that I can't authorize. All of these items were purchased with the same account I'm still using now. The difference is that I've changed my email address. I don't have the original email address from when I made those purchases and I'm unable to authorize them. I can see that when I view info on one of these purchases the "Account Name: " has my old email address... not my iTunes or Apple account. So, if I'm authorizing my iTunes using my new email none of these older purchases will work.
I'm really curious how to fix this. I've got quite a few purchases from years back that I'd like access to, but I can't authorize using my new email/iTunes or my old email (the one used for the original purchases).
Take a look at the info and tell me if you see "Account Name:" on one of your purchases. And is that associated to your old email address? There has to be a way to fix this or 'transfer' older purchases, especially if it's all under the same real 'account'. -
I have a 5th generation Nano. I am using a New PC and latest Itunes. I am getting error code 13019 when I try to sync. I have no problem syncing with an Iphone 4S or an Ipad2. I have tried the procedures described in diagnostics, but without success. Any ideas?
Thank you,
DerekI have tried the procedures described in diagnostics, but without success.
Quickly doublechecking ... that's the procedures from the following document?
iTunes: Error 13019 during sync -
my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help
Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Have a nice day,
Mario
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