Capital One Closed Accounts Question

How long do closed capital one accounts appear on the account summary page when you log into their online tool? I ask because I have 5 capital one cards, 2 of them are now closed, but have been on there for a month.

baller4life wrote:
OmarGB9 wrote:
Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.+1I just recently did this. I had to reset my autopay as well! I was still able to use my same login info though, which was nice. After you complete this only the active cards will show!

Similar Messages

For month I cannot connect to the Capital One online account services

Whenever I try to connect to the online services of Capital One in the uk, I get a note "We're sorry, Online Account Services is currently unavailable. I called Capital One and was told: now problem just use the Internet Explorer. But I prefer the Firefox. What can I do.

I assume you have looked at their site:
http://www.capitalone.com/about/browser-support/
Esp empty your cashe.

Capital One Platinum CLI Question

I have received a Capital One Platinum Mastercard back in August.
Tomorrow is my 5th statement being cut but I keep reading about steps increases every 6 months.
I never got a letter or email about being in the steps program.
If I'm not in steps what am I looking at for a possible CLI and when?
Thanks in advanced.

His response: "Vadin10:40 AMSure, you can certainly check with us or in our department before you proceed. If you need any assistance in the future, please do not hesitate to contact us Vadin10:40 AMI appreciate your time and patience. Is there anything else I can help you with today?" Well that chat failed miserably

Capital One credit consolidation question.....

Pondering this....I have 2 QS....one is a QS WMC and the other QS Visa.....one of the cards MUST be a zero balance to combine....so which card to have zero balance? Does the destination card have to be zero or the other way around? Which do I keep.....WMC has more benefits....this card needs to be zero to combine my QS Visa to it????

I can't see it being any other way than the card to be closed needing to be $0 balance. Pending transactions would seem like a hurdle on their end to officially close the account, so the account would need to be $0 with nothing pending so the close of the account could be automated.
Hope it all works out well for you

Declined for Capital One 360 checking then Approved after Chexsystems frozen

Hey guys about 2 weeks ago I applied for a capital one 360 account but was denied because I have a mark on Chexsystems even though I read that Capitalone360 was no longer going to use chex systems....Any who I did some further research and saw some people had frozen their Chexsystems and had gotten approved for banks they had previously gotten denied by. Well I froze my Chexsystems and applied about a day later and.....I was immediately approved no questions asked and even received an email stating my debitcard would be mailed to me. My question is....Has anyone who has tried this trick had their bank account closed?

I just want to say (Mod Cut) thank you to the OP for leaving this here. Unfortunately for me, this info was posted only days after I had begun my ferocious pusuit of several disputes (read: every single (Mod Cut) one available to consuners) against Chex based on their innacurate reporting of non-DDA acct. inquiries and subsequesnt scoring model deficiencies which resulted in my app for CapOne 360 checking being denied as well as putting my currently open w/local CU checking/savings accounts in jeopardy of closure. The company that was responsible for the inquiries in dispute ((Factor Trust)) received, processed, and resolved my dispute within 18 hours of my submission, and then, upon request via phone, immediately contacted Chex to have their erroneous inquiries removed, but Chex couldn't care (Mod Cut) about the urgency of my dilemma and infirmed me that their ETA for removal would be 30-45 days! Sure glad I filed those complaints w/ the CFPB & FTC at the same time I faxed my dispute forms --- I'm gonna have a whole lot to say to those agencies when they follow up in the next few days. So here I was, feeling entirely helpless and abused by Chex and their and their Top Secret scoring model that somehow identifies me as someone whose much a too great a risk to be allowed to open a (second!) checking acct, when I happen to stumble onto this post. I won't lie -- I didn't think it would work, but zi fgured I had nothing to lose by trying so I placed the freeze on Monday night. Fast forward to near midnight last night when I once more attempt to apply for 360 checking; I absomlutely expected to be deniedm again - but, to my shock and amazement the application was completed and account opened within 3 minutes of logging on. AND they offered me an overdraft protection loan w/out my having to ask!!! Thank you verhy much OP for posting this here...you just did for me in a minute of two what dozens of hour on the phone with half that many different agencies/companies coulfd not. Thank you, thank you, thank you!!!!!

Capital One 5 day hold on payments.

I was using my capital one card like normal running somewhat of high balances and then paying them right off. I always pay on time and I always pay before the statement closing date. However, paying the card off in full before the statement closing date seems to trigger some sort of hold for five days. I'll be calling to get the hold removed as soon as the ACH payment shows up on my bank account.
The reason I always pay in full before the statement closing date is because I don't want Capital One to report a 100% credit utilization for the month to the credit bureaus.
So now you can see how a five day hold would throw a wrench into my plans.
Here's the thing though. Once I scheduled the payment, Capital One's accounts show 0 balance on the card, but a 0 available funds on the card as well, while its in this 5 day hold limbo.
Well, here comes the statement closing date, on a *Monday (see edit). So what the heck is going to be reported to the credit bureaus?
Will it be a 100% credit utilization? Will it be 0% credit utilization?
Either way, it's not good. I would be better off paying a lower amount to see if there was a chance that it would be processed in a timely manner.
However, I can't do that during the 5 day hold. I can only do that once the 5 day hold is over.
If the payment hasn't been processed then I can only assume that they will report a credit utilization percentage of 100 percent. Like I spent.
What do you think? I'll be waiting as the weekend passes. Then, I'll call in on Monday; the day of the statement closing date. I might be able to get the hold released, push the payment through by the end of day. And then I will have a low balance reported to the credit bureaus. I'll have all A's on my credit score. edit: a mistake was made earlier in this post. the statement closing date is actually on a Sunday. So it's too late to try to push a payment through now. It's going to report as it was on that day.
UPDATE: It's Monday. I woke up at 6am and everything worked out perfectly. Capital one was happy to release the funds it took all of 5 minutes, and now I'm back to a card with a full balance.
UPDATE 2: 12:00 PM on Monday, the statement came in. It went just about as perfectly as possible. I'm all set with Capital One and my statement, everything is paid, and it correctly reported to the agency. Under 10% of my limit with full credit availability. I got an A.

motoleo wrote:
^ (Gasp) I can't have that happen to me. I can't have them report a 98% (105% in my case) utilization ratio! It mustn't. I have no other cards. This is my only card. It's just a platinum. The limit was just increased to 500 dollars. I never had any returned payments until they did the 5 day hold. You really don't know where the money is because everything is always pending.Are you waiting until the statement closing date to time your payment, or only few days ahead of statement closing, and making that one payment per month? That's a knife edge you are dealing with. On a $500 card, I'm all for maxing that puppy out and then PIF by the payment due date, but that presumes one stops using the card before the limit. If you are using this as your main spend vehicle, that is fine. You need to pay it more often. When you get to $250, set up an immediate payment on Capital One's site to pull the $250 from your bank account. That will take a few days to clear, meanwhile you continue to charge on the card. When you have charged another $250 of spend on the card, log on and schedule another payment to pull from your bank account. Alternatively, on Saturday, look at what is in your Capital One Open Balance, and schedule a payment to pull from your bank account to pay it on Monday. Let those balances report, whatever they are. You may think a $500 statement balance is a Bad Thing? It is not. Over the course of time, when you show that you can report those kinds of balances and PIF, then you will start to get better cards, to give yourself breathing room. And +1 to the comments that you can't allow these payments to be returned. Ever. When you commit to a payment going to your credit card, you no longer have those funds available in your checking account. As another alternative, open a checking account at Capital One. This will provide the instant payment from your checking to your credit card that you want to see. Good luck!

Capital One Venture - Credit limit $20K Approval, Days after AMEX X 2 Approvals

On a roll..... Just got approved for Capital One Venutre - $20,000 CL - Should I garden now? Congratulations, You're Approved!CREDIT LIMIT$20,000 PURCHASE RATE22.9%Variable APR

happygivertoyou wrote:
Thanks for everyones help and advise. If I can help in any way, let me know. I always read these forums and applied your notes. On that note, do you think I should close out my Credit One account 1.7K, as well as my Citi and Capital One Bank account's with lower balances? This should bring my average credit card limits above $10K on average. I do not use those cards at all, and have no benefits. close creditone and make them send you a letter stating your account is PIF and has a 0 balance - best way to ensure no surprises. I actually called them back before 30 days to make sure no pop up balance came up so they wouldn't report a late charge.

Paypal cannot transfer money to Capital One 360

I just got off the phone with a Paypal representative who I asked to help me transfer money from my Paypal account to my linked Captial One 360 checking account. He stated, in a nutshell, that Paypal does not allow transfers to Capital One 360 accounts. Period. I would take him at his word, but a quick Google search for "paypal does not allow transfers to capital one 360" yields no confirmation whatsoever, and a search for "Capital One 360" on these forums yields nothing either. It just seems extremely strange that Paypal not playing nice with a huge bank like Capital One 360 leads to no internet commentary whatsoever! Can someone explain to me what is going on? Ben

If some of you could could confirm that you either can or cannot transfer money to your Capital One 360 account from Paypal, that would be helpful.

Capital One low CLI, options and questions...

I opened my first credit card in January 2011. It was an Orchard Bank MC that was later sold and converted to a Capital One Platinum MC. A few years later (not sure) it was converted to the QS MC. Since I opened this account I have never missed a payment or had any negatives on my report. I got my last CLI 6 months and a few days ago. Because I have open 6 new credit cards in the past 2-7 months and meeting spend requirements I haven't been using the card much at all. I created a spreadsheet to calulate when I could request another CLI. 180 days after my last. On day 180 I requested one and was declined because of low payments. The card had a ~$500 balance a couple months ago that I paid off so the reason didn't make sense. I figured the reason was lack of recent usage. So for the past few days I have been using the card and requesting daily. Today it finally approved me for $400 to bring my limit to $3900. I was really hoping for at least $1500 so it could be a WMC as I have a VisaSig. The increase and limit bothers me as its my oldest revolving account.
I have the following cards...
1/11 C1 QS $3900
2/13 BoA BBR MC $5000 (BBR can't be WMC they say)
1/15 C1 QS $3500
1/15 Barclay Rewards $1000
2/15 AMEX ED $9000
3/15 Chase Freedom $4500
4/15 Citi DiamPref $1500
5/15 Disc It Secured $500 (really secured but wanted the card, best card I got IMO)
5/15 BoA 123 VisaSig $5000
Also to note...
12/14 Mortgage $59k/$64k (double+ pmts)
4/15 Shared Secured Installment 352/500 (to max mix)
2/15 Victoria Secret 0/500 (big regret)
FICO08 EQ 680 TU 700 EX 698
My question is was it a mistake to accept the low CLI now? Should of just contacted the EO for a manual review? Can I still do that or will I just get the line you got a CLI a day ago and gotta wait? Would they possible let me combine my 2 capital one cards ($3900 and $3500) into one card if they won't give me an addition $1100 increase for a WMC? I've had contact with the EO before and got the number; better to email or just call?
Sorry if this scramble, unorganized, grammar, etc as this is the 3rd time I've written it as the page times out and I lost it.
So to recap my questions...
Does me accepting the low $400 CLI to $3900 today prevent the EO from possibly giving me a higher CLI?
Can you combine your limits on 2 cards into one? Would combine the newer card to the older one to keep my oldest CC open.
Any experiences you had with similar issues.
Thanks in advance for your time and responses.

As I've experience with capital one (capital one platinum) is that they DON'T give out many credit limit increases. I had my crapital one card since '09 and started when I was in rebuilder mode. Flash froward to present day and you can look at my siggy that I've come pretty far. High 700's and major credit cards in my wallet with some in the 10k plus and crapital one only gave me two CLI during my '09 to July 2015 loyalty to them. I felt I was capped at 2k after numerous emails to the EO. Don't sweat capital one and just use them for the history while you get better cards imho

Rebuilding help- need tips for Capital One Accounts

Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!!

Cam0215 wrote:
Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. Once you get nine months out from the last late payment on the account (not just a reported 30, but service charge late) they will allow a CLI if your scores are high enough. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. Yeah, Cap One is pretty strict with their reporting. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? Is the OC also reporting that delinquency? If so are they showing an unpaid balance? With Cap One, they like to see heavy usage, and low reported balances. Keep requesting CLI's online until you get some joy - you just need to get far enough away from those lates. I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Keep trying every month - use the online link for it, don't call them. Don't worry about CLI denials, they won't be held against you in any way. JUst keep plugging away and check the denial reasons. I was getting the same thing all last year until Jan when I sarted getting "score reasons", then they tripled my limits in Feb. Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!! Right now you would only qualify for the "average credit" level Cap One cards, and they are an auto-deny for having two or more cap one accounts already. (its stated in the disclosures), so do not app for any more Cap One cards until scores are in the high 600's - then app for the "excellent credit" cards. Since you have a long history with the cards, you might try Barclays (I was approved for Barclays with 618 TU score), but wait until your last 30 day late is over 12 months old.You're actually doing fine, just need to move out a bit from those lates that occurred last year. You might also call and get them converted to QS/QS1 reward cards.

Capital One to offer account and CL combining.

Just talked to a representative with Capital One. I inquired about combining my two accounts into one, was told that it's not currently available, but the plans are laid out, and are waiting for approval, she estimated within the next month or two Capital One customers will recieve letters informing them of the new options.

Echoside wrote:
Just talked to a representative with Capital One. I inquired about combining my two accounts into one, was told that it's not currently available, but the plans are laid out, and are waiting for approval, she estimated within the next month or two Capital One customers will recieve letters informing them of the new options.Sounds great! That's one of the things that struck me as odd about them but it seems like they're really trying to catch up and compete with the other big boys now.

We have three Ipads in our house. We have one itunes account with multiple devices like two Iphones and Apple TV. My question is about our three Ipads. How can I set up the imessaging and facetime on all three devices while only using one Itunes acct

Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
Ryan

There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer

Capital One Secured Cards

Hi all, it's been great reading up and learning so many things on this forum about getting your credit back into shape. My only wish was getting to this forum before making a couple of recent mistakes that I should have known better but you live and learn. So currently I have 2 Capital One secured cards; one is a HSBC Orchard Bank card that transitioned once Cap One bought out their credit card portfolio. My current limit on the Cap One card is $700 (initial limit was $300 until I added $400 to increase the limit late last year) and $300 on the converted Orchard Bank card. The last time I had a late payment on both accounts was back in October of last year. Since then I've made my payments on time and always more than the minimum. I know from reading in this forum these cards don't graduate and although Cap One offers the account combination link when I sign in, I think I saw someone state it doesn't work with secured cards. For the heck of it I did request a credit limit increase on both accounts and one letter I received stated that I can't initiate credit limit increases on secured cards and the other letter said one or more of my accounts was recently 60 days past due. I also spoke to a rep and asked how many Cap One cards I can have (including branded) I believe she said 5 but when I did the prequal and the Platinum came up I applied for it and then got a letter stating that I couldn't have more than 2 cards. For the Cap One veterans am I just stuck with these 2 cards with no hope of getting a larger credit line (I know there is a cap to it) or getting an unsecured card? I was figuring maybe if I closed out one of them then maybe I can reapply for an unsecured card? Thanks for your time.

mtzion30 wrote:
That is a great question core; speaking for myself I would say it's just my inexperience. By no means do I want every Capital One card they have, I was just trying to figure out what to do with these two cards and maybe at least get one unsecured card from them.Keep going to the well, keep getting the same poisoned water. That's what we say in Texas. I understand, it's kind of a security thing. Well if I were you I'd bust out and apply for something _other_ than Capital One. If a mortgage writer looks at your file and sees 3 Cap One accounts and nothing else, what's he going to think? He might think you're mentally ill and decline the mortgage. I think 3 Cap One accounts is grounds for state-funded looney farm in some states. You want a "travel" card, there you go. I don't know anything about your credit profile, but if you're still in the secured market you might want to check out this helpful list: Get one that will unsecure and grow with you. But really, FICO doesn't know about secured cards so it doesn't affect your score anyway. It's a card like any other. And some are SP. I'll take one of those SPs anyday over a triple HP and raised eyebrows from the mortgage lender from having 3 Cap One accounts and nothing else.

HELP! Capital One not reporting correctly

Hello everyone,I filed my case BK 7 on 05/15/2015, had my 341 meeting, and am now patiently awaiting my discharge to arrive in the mail. I've been monitoring my credit report via CreditKarma and have been noticing most of my accounts being updated as, IIB, and closed with zero balances. Capital One, however, is not showing "included in bankruptcy." The balance was updated to $0, but the payment status shows, "Collection/Charge Off." I called Capital One and they told me they sold the account to a collection agency and there was nothing they could do to report the account as IIB. They said that when they had the account, they could have reported it correctly, but since they sold the account, they only report information from when they owned the account. They gave me the new account owner and told me this is who I should contact. I understand what the rep is saying, but I can't believe that this account can not be updated to report as IIB. Will this account continue to report on my CR as a charge off? Has anyone else run into this issue? Please help! I am trying to get my reports as cleaned up as possible before my discharge. Thank you in advance for your repies!

0REDSOX7 wrote:
It is valid because they sold the debt to a collection agency prior to your filing. They do not own it anymore. So they report it as Collections/Charge Off. If/When the new creditor decides to report it to your credit report, it will have to say zero balance, and IIB. And yes, the CA will be able to report it even if it was discharged (so long as reporting is accurate) as it was sold/transferred prior to your filing.With all do respect I disagree wholeheartedly with this. Yes, creditors can and do report accts previously sold/charged off prior to filing, as such. However I do not feel that it has to end this way. My recent experience with getting an original creditor (Credit One) to report as iib/0/closed, is a testament to this. Basically, I had 2 creditors reporting to Equifax that my CH7 discharged accounts were 'sold/transferred/charged off'. Naturally, like the OP, I was concerned and didn't think this was right. So, I filed an initial online dispute with Equifax, against the entries for both creditors. Ultimately Equifax found in favor of the creditors, stating that they were reporting correctly. I was LIVID! After that, I filed a second dispute, this time via certified mail and providing copies of my Schedule F inclusion of both creditors, as well as a copy of my discharge order. Similarly, Equifax again found in favor of the creditors and refused to adjust the entries. Here is where it gets better and where I hope it gives you something to look forward to: I gathered all of my documentation up and called Equifax on the phone. My initial motive for placing the call to Equifax was to get an answer to one simple question: "How could anything that the original creditors report to you, supersede documents from a discharged US Bankruptcy order?' I spoke to a halfbrained CSR at first and asked exactly that question. After haggling a bit, his ultimate answer was that he couldn't disclose any information to me on what response was given from the original creditors. This is a clear violation of law. The CB's must provide to anyone who disputes a credit entry, the exact data included in the response from the creditor. Hearing "I cannot disclose" from this CSR sent me into stratospheric anger. I asked to speak to a supervisor. The call took a better turn. After reviewing my schedule F inclusion of the creditors and the discharge papers, the Equifax supervisor agreed that the creditors were reporting unfairly and inaccurately. The supervisor has the 'Specialty Department' make the two entries for these creditors immediately update to 'iib/0/closed'. All is well with that aspect of my story. My point is, don't lie down and just give up OP. Just because the original creditor doesnt' have to play ball, doesn't mean you can't get it reported the way you need it to. Be persistent. Gather your papers and call them. Don't lay down and accept it.

Challenging Personal Guaranty with Capital One

Hi, new member here, although I've been reading on this board for over a year. I own a small C Corporation and have been settling my debt with numerous Credit Card companies. I've actually settled 7 out of 8 in the last 1 1/2 years leaving only a Capital One Line of Credit. I hope to be able to settle this as well, but decided to dispute the validity of my supposed Personal Guaranty, as I know I never signed one. So I sent a DV letter to them stating that I was only disputing the Personal Guaranty, that the Corporation does not dispute the validity of it's debt. (They send 2 copies of all collection letters, one to me and one to the Corporation.) I received the following today. "Acording to our rcords, we received your application by Phone/Internet on....." So if they ever sue me, to prove that I am personally liable they may have a recording of the application, but no signed guaranty. Here's the important part that I don't understand. "We have placed a disagreement code with a resolution of dispute on your credit file to the major credit reporting agencies." Any idea what this means in this context? I have a subscription to Experian so will check to see what this does to my FICO score tomorrow and in the days to follow. Thanks so much for any help you can give me. I love forums, am active on other ones, and knew eventually I'd have to post here as I'm trying to rebuild my credit.

Thanks Robert, that's what I was coming to believe after more research on the web and finding out, as you said, that a DV doesn't apply to an OC. They did send me a form letter asking if I disputed the validity, which is what I replied to. My main concern now in this step is to determine what if any documentation they have of the guarantee. The Internet/Phone comment at least indicates they don't have a signed one. What do you think of sending a letter such as this that I found on the web? I'd edit it of course. edit: I just realized this is from a Scottish website, so the references don't apply. However what I'm wondering is if I should push it in some way to find out what if any documentation they have. Should they not be able to document my liability I would think I could get it off of my report. Dear Sir/Madam
Account No:
You have contacted me regarding the account with the above reference number, which you claim I owe because of a signed personal guarantee.
I have no knowledge of signing a personal guarantee and dispute any personal liability for this debt.
I am familiar with the Consumer Credit sourcebook of the Financial Conduct Authority (FCA) which states the following.
"A firm must not ignore or disregard a customer's claim that a debt has been settled or is disputed and must not continue to make demands for payment without providing clear justification and/or evidence as to why the customer's claim is not valid." 7.5.3
"A firm must suspend any steps it takes or its agent takes in the recovery of a debt from a customer where the customer disputes the debt on valid grounds or what may be valid grounds." 7.14.1
"Where a customer disputes a debt on valid grounds or what may be valid grounds, the firm must investigate the dispute and provide details of the debt to the customer in a timely manner." 7.14.3
If you do not cease collection activity whilst investigating my dispute you are breaking the FCA’s rules and guidance.
Furthermore, ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to harassment.
I ask that no further contact be made concerning the above accounts unless you can provide evidence of my liability for the debt in question, including a copy of any personal guarantee you claim I have signed.
I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to my local trading standards department and consider informing the FCA of your actions.
I look forward to hearing from you.
Yours faithfully

Capital One Closed Accounts Question

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