CAPITAL ONE DISPUTED LATE PAYMENT WITHOUT MY PERMISSION!

HELP! I am in the processes of working on 3 late payments on my Capital One card. I called yesterday and very clearly stated to the rep that I was looking for a GW removal and NOT a dispute. He gave me the typical scripted speech that they would make an *internal* request and I said thank you, have a nice day. I entered an online chat today with a supervisor to ensure that my account was not disputed and come to find out, it is. Who do I contact now? Can I file a complaint? Who the HECK is running the show at Capital One? This is just crooked business!

Thanks. The EO called me today to let me know they would be investigtaing the rep who created this mess. I'm livid. I am praying that dispute does not hit my report. They tell me it will take 7-10 business days to investigate.

Similar Messages

Capital one disputes

So, after reading a few post about how gw letter will help you, i have decide to try as well. I have a few 30 days and 60 days late payments from 2012, and 2013 on 2 accounts i have with cap one.So, I first decided to call them before sending the actual gw letter. I found a phone no. on one of this posts, and called it. Waited 1hour and 10 minutes before this very friendly lady picks up. Explained her how i would like them to consider removing some baddies from my account( i was actually reading her the gww letter i have composed), and she said no need for gw , "i will just dispute them for you".She asked me for the account no. and the dates, took a few minutes, then came back said thats it, and she provided me with phone numbers from all three CRA.What does that mean? that if she actually dispute them they will fall off from my report??Should i wait? or should i call the CRA? And how long? Any help would be greatly appreciate it!

They may be doing a form of GW that they internally call a dispute, but it is not the proper procedure under the FCRA. Disputes are to challenge the accuracy of information reported to a CRA, One does not dispute the accuracy of their own reporting. If a creditor considers their reporting to be inaccurate, they have a statutory requirement under FCRA 623(a)(2) to promptly correct it on their own initiate without any dispute. Perhaps they have some internal policy that they dont grant subjective GW deletions, but will not verify the accuracy of information if a consumer files a dispute.I would take their resutls, but I understand your confusion over how and why they are treating as a "dispute."It is not techincially correct to do so......

Capital One 5 day hold on payments.

I was using my capital one card like normal running somewhat of high balances and then paying them right off. I always pay on time and I always pay before the statement closing date. However, paying the card off in full before the statement closing date seems to trigger some sort of hold for five days. I'll be calling to get the hold removed as soon as the ACH payment shows up on my bank account.
The reason I always pay in full before the statement closing date is because I don't want Capital One to report a 100% credit utilization for the month to the credit bureaus.
So now you can see how a five day hold would throw a wrench into my plans.
Here's the thing though. Once I scheduled the payment, Capital One's accounts show 0 balance on the card, but a 0 available funds on the card as well, while its in this 5 day hold limbo.
Well, here comes the statement closing date, on a *Monday (see edit). So what the heck is going to be reported to the credit bureaus?
Will it be a 100% credit utilization? Will it be 0% credit utilization?
Either way, it's not good. I would be better off paying a lower amount to see if there was a chance that it would be processed in a timely manner.
However, I can't do that during the 5 day hold. I can only do that once the 5 day hold is over.
If the payment hasn't been processed then I can only assume that they will report a credit utilization percentage of 100 percent. Like I spent.
What do you think? I'll be waiting as the weekend passes. Then, I'll call in on Monday; the day of the statement closing date. I might be able to get the hold released, push the payment through by the end of day. And then I will have a low balance reported to the credit bureaus. I'll have all A's on my credit score. edit: a mistake was made earlier in this post. the statement closing date is actually on a Sunday. So it's too late to try to push a payment through now. It's going to report as it was on that day.
UPDATE: It's Monday. I woke up at 6am and everything worked out perfectly. Capital one was happy to release the funds it took all of 5 minutes, and now I'm back to a card with a full balance.
UPDATE 2: 12:00 PM on Monday, the statement came in. It went just about as perfectly as possible. I'm all set with Capital One and my statement, everything is paid, and it correctly reported to the agency. Under 10% of my limit with full credit availability. I got an A.

motoleo wrote:
^ (Gasp) I can't have that happen to me. I can't have them report a 98% (105% in my case) utilization ratio! It mustn't. I have no other cards. This is my only card. It's just a platinum. The limit was just increased to 500 dollars. I never had any returned payments until they did the 5 day hold. You really don't know where the money is because everything is always pending.Are you waiting until the statement closing date to time your payment, or only few days ahead of statement closing, and making that one payment per month? That's a knife edge you are dealing with. On a $500 card, I'm all for maxing that puppy out and then PIF by the payment due date, but that presumes one stops using the card before the limit. If you are using this as your main spend vehicle, that is fine. You need to pay it more often. When you get to $250, set up an immediate payment on Capital One's site to pull the $250 from your bank account. That will take a few days to clear, meanwhile you continue to charge on the card. When you have charged another $250 of spend on the card, log on and schedule another payment to pull from your bank account. Alternatively, on Saturday, look at what is in your Capital One Open Balance, and schedule a payment to pull from your bank account to pay it on Monday. Let those balances report, whatever they are. You may think a $500 statement balance is a Bad Thing? It is not. Over the course of time, when you show that you can report those kinds of balances and PIF, then you will start to get better cards, to give yourself breathing room. And +1 to the comments that you can't allow these payments to be returned. Ever. When you commit to a payment going to your credit card, you no longer have those funds available in your checking account. As another alternative, open a checking account at Capital One. This will provide the instant payment from your checking to your credit card that you want to see. Good luck!

Disputing a late payment reporting. What counts as "proof'?

I am disputing a account that has a "Late payment" reporting. I foolishy wrote down the confirmation in a notebook, and have lost track of it. I know it was paid, and the account shouldn't be reported as over 60 days late. I am doing my best to find any proof. I know I called the creditor on a speific date before the payment was due, and was talking to them for a few minutes. I pulled my telephone records, and it does show I called the creditor,and talked to them for 18 minutes, yet before I found this, the creditor said they couldn't see a call was made to them. I also have a "payment allocation" paper they sent to me that says a transcation for "$100" dollars was made on 03/18/2015, and my phone records have the phone call taking place on 03/17/2015. I just found these documents a day ago. I don't understand how a phone call wouldn't be recorded, but yet it shows on my phone bill that I talked to them for 18 minutes. I googled the number, and it was the creditors number. They have said i never did talk to them ,but that was before I went through my phone bill. Do i have anything worth sending them to show that what they have told me isn't correct?

mnl wrote:
So how are they allowed to make errors, but if we do, then there are problems? Navient(Sallie Mae) told me 2 times that they reviewed the call logs, and there records didn't show a call at all. Was told they looked thoroughly, so obviously they didn't, or there is a issue with their system. Proof of the phone call shows that there is a error on their end/system makes errors, if there is one error/mistake, then that shows more errors could happen on their end. I went through bank statements, and it shows for 03/18 , which is the same day the phone call took place (Which I have the phone bill) Bank statement shows on 03/18: 147.20 MERCHANT PAYMENT AT LOC 360 12061 Bluemont Way Reston VA Looked this up, and it's Sallie Mae/Navient. I don't have a voided check. I paid by phone. The phone bill, and bank statement is all I have. I've read online about how Sallie Mae/Navient has lost peoples payments, and made errors just like this plenty of times. Ridiculous. You're absolutely right. The debt collection industry essentially wrote the laws (FCRA and FDCPA) with some input from lawmakers - or to put it another way, the lawmakers wrote the laws with a great deal of input from the debt collection industry. So while there are *some* protections for us, the deck IS stacked against us to a great degree. The only defense we really have is to learn how the system works, both for and against us, in order to play this game on as level a playing field as we can possibly make.

Debt Collector sent letter to start sending payments directly to Capital One

So I had a judgement a few years ago from an old capital one card, been paying on it since to a debt collector (Hosto and Buchan). The last few months I kept sending a request for a current balance owed on it, but didn't hear from them. Sent a more formal letter the third time with my payment. Well about a week or two ago I got a letter from them stating they were no longer managing my account and to send payments to Capital One (they included a PO box to send it to) and returned my payment I had mailed in for last month. Seemed kind of odd. So this month's payment is due this week and I was getting ready to send in payment to C1, but thought I'd post here first to see if this throws any red flags up to anyone, or if there's something I should do before just start sending payments in to C1?Thanks!Jen

jevoyager wrote:
So I had a judgement a few years ago from an old capital one card, been paying on it since to a debt collector (Hosto and Buchan). The last few months I kept sending a request for a current balance owed on it, but didn't hear from them. Sent a more formal letter the third time with my payment. Well about a week or two ago I got a letter from them stating they were no longer managing my account and to send payments to Capital One (they included a PO box to send it to) and returned my payment I had mailed in for last month. Seemed kind of odd. So this month's payment is due this week and I was getting ready to send in payment to C1, but thought I'd post here first to see if this throws any red flags up to anyone, or if there's something I should do before just start sending payments in to C1?Thanks!JenGive them a call on the phone.

Capital One Executive Office - no response to my emails

I sent the Capital One EO a very nice email two days ago, requesting CLI's on both of my cards. I have yet to receive a response. Should I just call them instead?  Here's the email I sent:
Hello Capital One! I've been with the Capital One family for about 10 months now. I appreciate the company extending credit to me, and use both of my Capital One cards on a regular basis. I have several other credit cards that I can use, but I prefer to purchase with my Capital One card when I can because of the great cash back no-hassle rewards.  I started with a Platinum card, and a couple of months later applied for a Quicksilver One card. Recently I have upgraded my Platinum card into a Quicksilver One card, so I'm earning cash back with both now- something I'm very happy about.  The only trouble I have with my cards are their very low limits. I started both cards in the Credit Steps program, and both limits are only $500. I have to make several large payments every month to keep my credit under the limit, and I have to be very careful about staying below 30% utilization before my statements generate. Honestly it's a bit of a pain to make sure I have enough available credit, and I pay the bill often enough to keep my balances low.  I am respectfully requesting to have my card limits raised to $2000 each. This will allow me to charge the amounts I need, without having to make several payments every month.  I would greatly appreciate a followup to this email. I can be reached via phone at xxx-xxx-xxxx

DeeBee78 wrote:
I sent the Capital One EO a very nice email two days ago, requesting CLI's on both of my cards. I have yet to receive a response. Should I just call them instead?  Here's the email I sent:
Hello Capital One! I've been with the Capital One family for about 10 months now. I appreciate the company extending credit to me, and use both of my Capital One cards on a regular basis. I have several other credit cards that I can use, but I prefer to purchase with my Capital One card when I can because of the great cash back no-hassle rewards.  I started with a Platinum card, and a couple of months later applied for a Quicksilver One card. Recently I have upgraded my Platinum card into a Quicksilver One card, so I'm earning cash back with both now- something I'm very happy about.  The only trouble I have with my cards are their very low limits. I started both cards in the Credit Steps program, and both limits are only $500. I have to make several large payments every month to keep my credit under the limit, and I have to be very careful about staying below 30% utilization before my statements generate. Honestly it's a bit of a pain to make sure I have enough available credit, and I pay the bill often enough to keep my balances low.  I am respectfully requesting to have my card limits raised to $2000 each. This will allow me to charge the amounts I need, without having to make several payments every month.  I would greatly appreciate a followup to this email. I can be reached via phone at xxx-xxx-xxxxI think you just need to wait several more days. I've read that the EO office can take a week or so to reply but that they do eventually reply.

Challenging Personal Guaranty with Capital One

Hi, new member here, although I've been reading on this board for over a year. I own a small C Corporation and have been settling my debt with numerous Credit Card companies. I've actually settled 7 out of 8 in the last 1 1/2 years leaving only a Capital One Line of Credit. I hope to be able to settle this as well, but decided to dispute the validity of my supposed Personal Guaranty, as I know I never signed one. So I sent a DV letter to them stating that I was only disputing the Personal Guaranty, that the Corporation does not dispute the validity of it's debt. (They send 2 copies of all collection letters, one to me and one to the Corporation.) I received the following today. "Acording to our rcords, we received your application by Phone/Internet on....." So if they ever sue me, to prove that I am personally liable they may have a recording of the application, but no signed guaranty. Here's the important part that I don't understand. "We have placed a disagreement code with a resolution of dispute on your credit file to the major credit reporting agencies." Any idea what this means in this context? I have a subscription to Experian so will check to see what this does to my FICO score tomorrow and in the days to follow. Thanks so much for any help you can give me. I love forums, am active on other ones, and knew eventually I'd have to post here as I'm trying to rebuild my credit.

Thanks Robert, that's what I was coming to believe after more research on the web and finding out, as you said, that a DV doesn't apply to an OC. They did send me a form letter asking if I disputed the validity, which is what I replied to. My main concern now in this step is to determine what if any documentation they have of the guarantee. The Internet/Phone comment at least indicates they don't have a signed one. What do you think of sending a letter such as this that I found on the web? I'd edit it of course. edit: I just realized this is from a Scottish website, so the references don't apply. However what I'm wondering is if I should push it in some way to find out what if any documentation they have. Should they not be able to document my liability I would think I could get it off of my report. Dear Sir/Madam
Account No:
You have contacted me regarding the account with the above reference number, which you claim I owe because of a signed personal guarantee.
I have no knowledge of signing a personal guarantee and dispute any personal liability for this debt.
I am familiar with the Consumer Credit sourcebook of the Financial Conduct Authority (FCA) which states the following.
"A firm must not ignore or disregard a customer's claim that a debt has been settled or is disputed and must not continue to make demands for payment without providing clear justification and/or evidence as to why the customer's claim is not valid." 7.5.3
"A firm must suspend any steps it takes or its agent takes in the recovery of a debt from a customer where the customer disputes the debt on valid grounds or what may be valid grounds." 7.14.1
"Where a customer disputes a debt on valid grounds or what may be valid grounds, the firm must investigate the dispute and provide details of the debt to the customer in a timely manner." 7.14.3
If you do not cease collection activity whilst investigating my dispute you are breaking the FCA’s rules and guidance.
Furthermore, ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to harassment.
I ask that no further contact be made concerning the above accounts unless you can provide evidence of my liability for the debt in question, including a copy of any personal guarantee you claim I have signed.
I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to my local trading standards department and consider informing the FCA of your actions.
I look forward to hearing from you.
Yours faithfully

CitiBank Credit Card Nightmare - Please go back to Capital One

I am ready to cancel my best buy credit card. On December 27, 2013, there was fraud on my account (I believe from the Target breach from black friday sales). Anyways, there was fraud and my card was canceled. However, I didn't find this out until 3 days later when my card wouldn't work anywhere between the 27th and 30th. My card was canceled and I never received a text message, email, phone call, or letter. NOTHING. I wouldn't know unless I called to find out what was going on. I asked if this was normal and they said yes - no communication.
Once I called them, they said they would issue me a new card (this wasn't automatically done). They could not expedite it. I did have to confirm everything that was fraudulent on the card. Fortunately there was only 1 charge that posted and all other attempts were blocked. Still, that one fraudulent charge has not been removed. I have called multiple times and told different things about when that charge would be removed. Now I'm told to wait 6 weeks for it to be removed. That's six weeks from today, not from when the charge appeared.
Before the card was canceled, I scheduled an online payment for the due date. I called them to confirm that the payment would still go through even though a new card was issued and I couldn't access all of my online account. They told me not to worry, it will post. The day after my due date I get an email saying my payment couldn't be processed and now I'm past due (with a late fee). I called and made a new payment over the phone and was told due to their error, the late fee would be waived and I wouldn't see it in a couple days. 5 days later I finally get my new card in the mail, re-register my account online, and low and behold, the fee is there. I call back and was told that the late fee removal was never processed. I was told to wait 6 more weeks for the fraudulent charge to be removed (even though the charge took place in california, and I have account activity to prove I was in NY state at the same time, and they agreed). They now say they will process the late fee reversal, but to wait 2 billing cycles. As far as I'm concerned, that charge is them stealing from me because I should never have been charged that in the first place.
This experience with citibank is disgusting. I have never had this kind of trouble with any credit card. I have had fraud on my accounts in the past, and every time Capital One has been awesome to work with - they pick up fraud faster and better, they email/text/call you right away, and they have done what they say they will. Sure, others may have different experiences, but when every single citi agent has let me down and most have lied to me, I'm very angry with them. This is the last year I have elite membership with best buy. If this isn't fixed in a week, the account is getting closed. Are others having nightmares with Citibank?

Hello darkprime,
Finding out that your credit card may have been used by someone other than yourself is a very scary thing. It sounds like Citibank has tried to keep your account safe by immediately cancelling your card, but I can understand your concern at not receiving a notification from them as soon as this occurred. I’m very sorry to read of how difficult it has been to resolve the various issues resulting from having your card cancelled.
As you’re probably aware, while Citibank is a valued partner, they are a completely separate company from Best Buy. Due to this, we do not have direct access to or influence over their accounts or policies. However, we truly appreciate your loyalty as an Elite Plus customer, and I would be happy to reach out to them on your behalf to look into this right away. Using the e-mail you registered on the forum, I was able to locate your information, and as soon as I have more details, I will be sending you a private message. To read your private messages, please make sure you are logged into the forum, and click on the envelope icon in the top right corner.
Thank you for posting here on the forum, and I will be in contact as soon as possible.
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

Rebuilding help- need tips for Capital One Accounts

Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!!

Cam0215 wrote:
Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. Once you get nine months out from the last late payment on the account (not just a reported 30, but service charge late) they will allow a CLI if your scores are high enough. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. Yeah, Cap One is pretty strict with their reporting. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? Is the OC also reporting that delinquency? If so are they showing an unpaid balance? With Cap One, they like to see heavy usage, and low reported balances. Keep requesting CLI's online until you get some joy - you just need to get far enough away from those lates. I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Keep trying every month - use the online link for it, don't call them. Don't worry about CLI denials, they won't be held against you in any way. JUst keep plugging away and check the denial reasons. I was getting the same thing all last year until Jan when I sarted getting "score reasons", then they tripled my limits in Feb. Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!! Right now you would only qualify for the "average credit" level Cap One cards, and they are an auto-deny for having two or more cap one accounts already. (its stated in the disclosures), so do not app for any more Cap One cards until scores are in the high 600's - then app for the "excellent credit" cards. Since you have a long history with the cards, you might try Barclays (I was approved for Barclays with 618 TU score), but wait until your last 30 day late is over 12 months old.You're actually doing fine, just need to move out a bit from those lates that occurred last year. You might also call and get them converted to QS/QS1 reward cards.

Capital One Secured Cards

Hi all, it's been great reading up and learning so many things on this forum about getting your credit back into shape. My only wish was getting to this forum before making a couple of recent mistakes that I should have known better but you live and learn. So currently I have 2 Capital One secured cards; one is a HSBC Orchard Bank card that transitioned once Cap One bought out their credit card portfolio. My current limit on the Cap One card is $700 (initial limit was $300 until I added $400 to increase the limit late last year) and $300 on the converted Orchard Bank card. The last time I had a late payment on both accounts was back in October of last year. Since then I've made my payments on time and always more than the minimum. I know from reading in this forum these cards don't graduate and although Cap One offers the account combination link when I sign in, I think I saw someone state it doesn't work with secured cards. For the heck of it I did request a credit limit increase on both accounts and one letter I received stated that I can't initiate credit limit increases on secured cards and the other letter said one or more of my accounts was recently 60 days past due. I also spoke to a rep and asked how many Cap One cards I can have (including branded) I believe she said 5 but when I did the prequal and the Platinum came up I applied for it and then got a letter stating that I couldn't have more than 2 cards. For the Cap One veterans am I just stuck with these 2 cards with no hope of getting a larger credit line (I know there is a cap to it) or getting an unsecured card? I was figuring maybe if I closed out one of them then maybe I can reapply for an unsecured card? Thanks for your time.

mtzion30 wrote:
That is a great question core; speaking for myself I would say it's just my inexperience. By no means do I want every Capital One card they have, I was just trying to figure out what to do with these two cards and maybe at least get one unsecured card from them.Keep going to the well, keep getting the same poisoned water. That's what we say in Texas. I understand, it's kind of a security thing. Well if I were you I'd bust out and apply for something _other_ than Capital One. If a mortgage writer looks at your file and sees 3 Cap One accounts and nothing else, what's he going to think? He might think you're mentally ill and decline the mortgage. I think 3 Cap One accounts is grounds for state-funded looney farm in some states. You want a "travel" card, there you go. I don't know anything about your credit profile, but if you're still in the secured market you might want to check out this helpful list: Get one that will unsecure and grow with you. But really, FICO doesn't know about secured cards so it doesn't affect your score anyway. It's a card like any other. And some are SP. I'll take one of those SPs anyday over a triple HP and raised eyebrows from the mortgage lender from having 3 Cap One accounts and nothing else.

Capital One Venture shutting down rewards transfers - temporarily?

I just received this email from Capital One stating how rewards transfers will not be allowed after September 15. They say temporarily but I think that is unlikely. My wife and I both have cards and we consistently combine the points for bigger purchases. Transfers are the only reason we use the Venture over the Arrival+ which offers the 10% redemption bonus as otherwise they are basically identical. I guess the Arrival+ has just made it to 1st place on our everyday spending card list. "Recently, we’ve been working to provide you with even better ways to manage and redeem your rewards. As we update our program, we’ll be making changes to some redemption features you may have used in the past. As of September 15, 2015, the following redemption options and features will change:If you gave someone else permission to redeem rewards on your behalf, they will no longer be able to do so as of September 15, 2015. You’ll need to redeem your own rewards after that time.The ability to transfer rewards from one Capital One® account to another will be unavailable; however, we know this feature is important to our customers and will be working to bring it back at a later date.Remember, if you’d like to use the above features, please do so before September 15, 2015. We look forward to improving your rewards experience in the future!"

There are apparently some changes to the rewards structure of the Barclay Arrival Plus card that are not so good. They're bringing down the 10% bonus travel rebate earning to 5% starting sometime late 2015-2016 (depending on when you first applied and received the card). They're also increasing the minimum redemption amount from 2500 to 10K miles, which is a bit of a bummer. Things are definitely changing for this card - you can't even apply for one anymore (for the time being, that is).

HELP! Capital One not reporting correctly

Hello everyone,I filed my case BK 7 on 05/15/2015, had my 341 meeting, and am now patiently awaiting my discharge to arrive in the mail. I've been monitoring my credit report via CreditKarma and have been noticing most of my accounts being updated as, IIB, and closed with zero balances. Capital One, however, is not showing "included in bankruptcy." The balance was updated to $0, but the payment status shows, "Collection/Charge Off." I called Capital One and they told me they sold the account to a collection agency and there was nothing they could do to report the account as IIB. They said that when they had the account, they could have reported it correctly, but since they sold the account, they only report information from when they owned the account. They gave me the new account owner and told me this is who I should contact. I understand what the rep is saying, but I can't believe that this account can not be updated to report as IIB. Will this account continue to report on my CR as a charge off? Has anyone else run into this issue? Please help! I am trying to get my reports as cleaned up as possible before my discharge. Thank you in advance for your repies!

0REDSOX7 wrote:
It is valid because they sold the debt to a collection agency prior to your filing. They do not own it anymore. So they report it as Collections/Charge Off. If/When the new creditor decides to report it to your credit report, it will have to say zero balance, and IIB. And yes, the CA will be able to report it even if it was discharged (so long as reporting is accurate) as it was sold/transferred prior to your filing.With all do respect I disagree wholeheartedly with this. Yes, creditors can and do report accts previously sold/charged off prior to filing, as such. However I do not feel that it has to end this way. My recent experience with getting an original creditor (Credit One) to report as iib/0/closed, is a testament to this. Basically, I had 2 creditors reporting to Equifax that my CH7 discharged accounts were 'sold/transferred/charged off'. Naturally, like the OP, I was concerned and didn't think this was right. So, I filed an initial online dispute with Equifax, against the entries for both creditors. Ultimately Equifax found in favor of the creditors, stating that they were reporting correctly. I was LIVID! After that, I filed a second dispute, this time via certified mail and providing copies of my Schedule F inclusion of both creditors, as well as a copy of my discharge order. Similarly, Equifax again found in favor of the creditors and refused to adjust the entries. Here is where it gets better and where I hope it gives you something to look forward to: I gathered all of my documentation up and called Equifax on the phone. My initial motive for placing the call to Equifax was to get an answer to one simple question: "How could anything that the original creditors report to you, supersede documents from a discharged US Bankruptcy order?' I spoke to a halfbrained CSR at first and asked exactly that question. After haggling a bit, his ultimate answer was that he couldn't disclose any information to me on what response was given from the original creditors. This is a clear violation of law. The CB's must provide to anyone who disputes a credit entry, the exact data included in the response from the creditor. Hearing "I cannot disclose" from this CSR sent me into stratospheric anger. I asked to speak to a supervisor. The call took a better turn. After reviewing my schedule F inclusion of the creditors and the discharge papers, the Equifax supervisor agreed that the creditors were reporting unfairly and inaccurately. The supervisor has the 'Specialty Department' make the two entries for these creditors immediately update to 'iib/0/closed'. All is well with that aspect of my story. My point is, don't lie down and just give up OP. Just because the original creditor doesnt' have to play ball, doesn't mean you can't get it reported the way you need it to. Be persistent. Gather your papers and call them. Don't lay down and accept it.

How 7+ Years Late Payments Fall Off Report?

So being a credit forums junky for years now I thought I knew exactly how this would go down but I'm a little confused now, I guess... I just checked my Transunion report which still shows some old late payments from 2008 and 2009... An example of my "confusion" is one of my Student Loans...there is payment history on that loan dating back from March 2007 and onwards (opened Feb 2007)...these recorded "OK" payments are well over 7 years old - why havent these payements fallen off as time goes on? (My lates arent quite 7 years old yet on that account yet, but will be soon and I'm sort of not sure how they are going to "fall off" if this account's payments are being reported beyond 7 years?) A similar sitiation is going on with my Capital One card, which is actually still open. - It had a 30 day late back in September 2008. Will this 30 day late just magically turn in to a "OK" payment in Septemeber when it turns 7 years old, or will that payment literally fall off and dissapear somehow, even though the older-than-7-years payments on that account that are "OK" are not falling off and still showing?

shane82388 wrote:
So being a credit forums junky for years now I thought I knew exactly how this would go down but I'm a little confused now, I guess... I just checked my Transunion report which still shows some old late payments from 2008 and 2009... An example of my "confusion" is one of my Student Loans...there is payment history on that loan dating back from March 2007 and onwards (opened Feb 2007)...these recorded "OK" payments are well over 7 years old - why havent these payements fallen off as time goes on? Because they are not derogatory. (My lates arent quite 7 years old yet on that account yet, but will be soon and I'm sort of not sure how they are going to "fall off" if this account's payments are being reported beyond 7 years?) Derogatory payment history (lates) will be excluded as each late passes the 7 year mark. When the last late is excluded, the account will become completely positive and will report for ten years after its closure. A similar sitiation is going on with my Capital One card, which is actually still open. - It had a 30 day late back in September 2008. Will this 30 day late just magically turn in to a "OK" payment in Septemeber when it turns 7 years old, or will that payment literally fall off and dissapear somehow, even though the older-than-7-years payments on that account that are "OK" are not falling off and still showing? It will become excluded and will essentilally become "no data" for that month. Most display formats will show "no data" as "OK" - it just depends on where you are viewing your file.

Advice needed for current CO with capital one

Hello all, thanks for the information, this forum is beyond helpful. I have discharged chapter 7 from may 2008, went through the typical issues that come with that and started rebuilding which was going fine. in 2011 i opened a business and used some of the credit i had reestablished for those purposes and had some missed payments and my scores plummeted again. fast forwarding to current day, i have since paid all old debts, which were closed by creditors showing zero balance. The only one with a balance is a capitalone card that i was 150days late, they charged it off but its still with capital one not a collection agency, i have since been paying every month but its still showing charged off, is there anything I can do to get them to report that differently? i acknowledge the debt is legit but its not actually charged off since I'm paying on it monthly direct to cap one, the kicker is i have another cap one card that my limit just was increased by $2,000 a month ago AND applied for cap one quicksilver card and was approved for $3,000 last week? While Im being long winded, I am also an authorized user on an american express, its our business amex and my father is the primary. the balance shows up on all my CR's which can be anywhere from 5k-50k in a month, is there anyw way to get that to stop reporting as i am not financially responsible for the debt? Thanks for reading

junior1790 wrote:
Hello all, thanks for the information, this forum is beyond helpful. I have discharged chapter 7 from may 2008, went through the typical issues that come with that and started rebuilding which was going fine. in 2011 i opened a business and used some of the credit i had reestablished for those purposes and had some missed payments and my scores plummeted again. fast forwarding to current day, i have since paid all old debts, which were closed by creditors showing zero balance. The only one with a balance is a capitalone card that i was 150days late, they charged it off but its still with capital one not a collection agency, i have since been paying every month but its still showing charged off, is there anything I can do to get them to report that differently? Actually no, its a factual happening and once an account reaches CO status it is that forever going forward. You can try a GW letter to them once the account is paid off asking it be reported as paid as agreed but I have not heard of Cap-1 granting such a request. http://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/GW-letter-Q-amp-A-Examples-and-GW-Success-Stories/td-p/1573680 i acknowledge the debt is legit but its not actually charged off since I'm paying on it monthly direct to cap one, the kicker is i have another cap one card that my limit just was increased by $2,000 a month ago AND applied for cap one quicksilver card and was approved for $3,000 last week? A CO is an event that the creditor took, it did happen what is should show now is something like this "Was CO, now Pay" but CO notations will always be there unless you can get them to convert it back to a postitive account. While Im being long winded, I am also an authorized user on an american express, its our business amex and my father is the primary. the balance shows up on all my CR's which can be anywhere from 5k-50k in a month, is there anyw way to get that to stop reporting as i am not financially responsible for the debt? Cancel your AU status is the only way it will no longer report. FYI Amex makes their AUs responsible for their individual charges,. Thanks for reading

Declined for Capital One 360 checking then Approved after Chexsystems frozen

Hey guys about 2 weeks ago I applied for a capital one 360 account but was denied because I have a mark on Chexsystems even though I read that Capitalone360 was no longer going to use chex systems....Any who I did some further research and saw some people had frozen their Chexsystems and had gotten approved for banks they had previously gotten denied by. Well I froze my Chexsystems and applied about a day later and.....I was immediately approved no questions asked and even received an email stating my debitcard would be mailed to me. My question is....Has anyone who has tried this trick had their bank account closed?

I just want to say (Mod Cut) thank you to the OP for leaving this here. Unfortunately for me, this info was posted only days after I had begun my ferocious pusuit of several disputes (read: every single (Mod Cut) one available to consuners) against Chex based on their innacurate reporting of non-DDA acct. inquiries and subsequesnt scoring model deficiencies which resulted in my app for CapOne 360 checking being denied as well as putting my currently open w/local CU checking/savings accounts in jeopardy of closure. The company that was responsible for the inquiries in dispute ((Factor Trust)) received, processed, and resolved my dispute within 18 hours of my submission, and then, upon request via phone, immediately contacted Chex to have their erroneous inquiries removed, but Chex couldn't care (Mod Cut) about the urgency of my dilemma and infirmed me that their ETA for removal would be 30-45 days! Sure glad I filed those complaints w/ the CFPB & FTC at the same time I faxed my dispute forms --- I'm gonna have a whole lot to say to those agencies when they follow up in the next few days. So here I was, feeling entirely helpless and abused by Chex and their and their Top Secret scoring model that somehow identifies me as someone whose much a too great a risk to be allowed to open a (second!) checking acct, when I happen to stumble onto this post. I won't lie -- I didn't think it would work, but zi fgured I had nothing to lose by trying so I placed the freeze on Monday night. Fast forward to near midnight last night when I once more attempt to apply for 360 checking; I absomlutely expected to be deniedm again - but, to my shock and amazement the application was completed and account opened within 3 minutes of logging on. AND they offered me an overdraft protection loan w/out my having to ask!!! Thank you verhy much OP for posting this here...you just did for me in a minute of two what dozens of hour on the phone with half that many different agencies/companies coulfd not. Thank you, thank you, thank you!!!!!

CAPITAL ONE DISPUTED LATE PAYMENT WITHOUT MY PERMISSION!

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