Capital one disputes

So, after reading a few post about how gw letter will help you, i have decide to try as well. I have a few 30 days and 60 days late payments from 2012, and 2013 on 2 accounts i have with cap one.So, I first decided to call them before sending the actual gw letter. I found a phone no. on one of this posts, and called it. Waited 1hour and 10 minutes before this very friendly lady picks up. Explained her how i would like them to consider removing some baddies from my account( i was actually reading her the gww letter i have composed), and she said no need for gw , "i will just dispute them for you".She asked me for the account no. and the dates, took a few minutes, then came back said thats it, and she provided me with phone numbers from all three CRA.What does that mean? that if she actually dispute them they will fall off from my report??Should i wait? or should i call the CRA? And how long? Any help would be greatly appreciate it!

They may be doing a form of GW that they internally call a dispute, but it is not the proper procedure under the FCRA. Disputes are to challenge the accuracy of information reported to a CRA, One does not dispute the accuracy of their own reporting. If a creditor considers their reporting to be inaccurate, they have a statutory requirement under FCRA 623(a)(2) to promptly correct it on their own initiate without any dispute. Perhaps they have some internal policy that they dont grant subjective GW deletions, but will not verify the accuracy of information if a consumer files a dispute.I would take their resutls, but I understand your confusion over how and why they are treating as a "dispute."It is not techincially correct to do so......

Similar Messages

CAPITAL ONE DISPUTED LATE PAYMENT WITHOUT MY PERMISSION!

HELP! I am in the processes of working on 3 late payments on my Capital One card. I called yesterday and very clearly stated to the rep that I was looking for a GW removal and NOT a dispute. He gave me the typical scripted speech that they would make an *internal* request and I said thank you, have a nice day. I entered an online chat today with a supervisor to ensure that my account was not disputed and come to find out, it is. Who do I contact now? Can I file a complaint? Who the HECK is running the show at Capital One? This is just crooked business!

Thanks. The EO called me today to let me know they would be investigtaing the rep who created this mess. I'm livid. I am praying that dispute does not hit my report. They tell me it will take 7-10 business days to investigate.

HELP! Capital One not reporting correctly

Hello everyone,I filed my case BK 7 on 05/15/2015, had my 341 meeting, and am now patiently awaiting my discharge to arrive in the mail. I've been monitoring my credit report via CreditKarma and have been noticing most of my accounts being updated as, IIB, and closed with zero balances. Capital One, however, is not showing "included in bankruptcy." The balance was updated to $0, but the payment status shows, "Collection/Charge Off." I called Capital One and they told me they sold the account to a collection agency and there was nothing they could do to report the account as IIB. They said that when they had the account, they could have reported it correctly, but since they sold the account, they only report information from when they owned the account. They gave me the new account owner and told me this is who I should contact. I understand what the rep is saying, but I can't believe that this account can not be updated to report as IIB. Will this account continue to report on my CR as a charge off? Has anyone else run into this issue? Please help! I am trying to get my reports as cleaned up as possible before my discharge. Thank you in advance for your repies!

0REDSOX7 wrote:
It is valid because they sold the debt to a collection agency prior to your filing. They do not own it anymore. So they report it as Collections/Charge Off. If/When the new creditor decides to report it to your credit report, it will have to say zero balance, and IIB. And yes, the CA will be able to report it even if it was discharged (so long as reporting is accurate) as it was sold/transferred prior to your filing.With all do respect I disagree wholeheartedly with this. Yes, creditors can and do report accts previously sold/charged off prior to filing, as such. However I do not feel that it has to end this way. My recent experience with getting an original creditor (Credit One) to report as iib/0/closed, is a testament to this. Basically, I had 2 creditors reporting to Equifax that my CH7 discharged accounts were 'sold/transferred/charged off'. Naturally, like the OP, I was concerned and didn't think this was right. So, I filed an initial online dispute with Equifax, against the entries for both creditors. Ultimately Equifax found in favor of the creditors, stating that they were reporting correctly. I was LIVID! After that, I filed a second dispute, this time via certified mail and providing copies of my Schedule F inclusion of both creditors, as well as a copy of my discharge order. Similarly, Equifax again found in favor of the creditors and refused to adjust the entries. Here is where it gets better and where I hope it gives you something to look forward to: I gathered all of my documentation up and called Equifax on the phone. My initial motive for placing the call to Equifax was to get an answer to one simple question: "How could anything that the original creditors report to you, supersede documents from a discharged US Bankruptcy order?' I spoke to a halfbrained CSR at first and asked exactly that question. After haggling a bit, his ultimate answer was that he couldn't disclose any information to me on what response was given from the original creditors. This is a clear violation of law. The CB's must provide to anyone who disputes a credit entry, the exact data included in the response from the creditor. Hearing "I cannot disclose" from this CSR sent me into stratospheric anger. I asked to speak to a supervisor. The call took a better turn. After reviewing my schedule F inclusion of the creditors and the discharge papers, the Equifax supervisor agreed that the creditors were reporting unfairly and inaccurately. The supervisor has the 'Specialty Department' make the two entries for these creditors immediately update to 'iib/0/closed'. All is well with that aspect of my story. My point is, don't lie down and just give up OP. Just because the original creditor doesnt' have to play ball, doesn't mean you can't get it reported the way you need it to. Be persistent. Gather your papers and call them. Don't lay down and accept it.

Challenging Personal Guaranty with Capital One

Hi, new member here, although I've been reading on this board for over a year. I own a small C Corporation and have been settling my debt with numerous Credit Card companies. I've actually settled 7 out of 8 in the last 1 1/2 years leaving only a Capital One Line of Credit. I hope to be able to settle this as well, but decided to dispute the validity of my supposed Personal Guaranty, as I know I never signed one. So I sent a DV letter to them stating that I was only disputing the Personal Guaranty, that the Corporation does not dispute the validity of it's debt. (They send 2 copies of all collection letters, one to me and one to the Corporation.) I received the following today. "Acording to our rcords, we received your application by Phone/Internet on....." So if they ever sue me, to prove that I am personally liable they may have a recording of the application, but no signed guaranty. Here's the important part that I don't understand. "We have placed a disagreement code with a resolution of dispute on your credit file to the major credit reporting agencies." Any idea what this means in this context? I have a subscription to Experian so will check to see what this does to my FICO score tomorrow and in the days to follow. Thanks so much for any help you can give me. I love forums, am active on other ones, and knew eventually I'd have to post here as I'm trying to rebuild my credit.

Thanks Robert, that's what I was coming to believe after more research on the web and finding out, as you said, that a DV doesn't apply to an OC. They did send me a form letter asking if I disputed the validity, which is what I replied to. My main concern now in this step is to determine what if any documentation they have of the guarantee. The Internet/Phone comment at least indicates they don't have a signed one. What do you think of sending a letter such as this that I found on the web? I'd edit it of course. edit: I just realized this is from a Scottish website, so the references don't apply. However what I'm wondering is if I should push it in some way to find out what if any documentation they have. Should they not be able to document my liability I would think I could get it off of my report. Dear Sir/Madam
Account No:
You have contacted me regarding the account with the above reference number, which you claim I owe because of a signed personal guarantee.
I have no knowledge of signing a personal guarantee and dispute any personal liability for this debt.
I am familiar with the Consumer Credit sourcebook of the Financial Conduct Authority (FCA) which states the following.
"A firm must not ignore or disregard a customer's claim that a debt has been settled or is disputed and must not continue to make demands for payment without providing clear justification and/or evidence as to why the customer's claim is not valid." 7.5.3
"A firm must suspend any steps it takes or its agent takes in the recovery of a debt from a customer where the customer disputes the debt on valid grounds or what may be valid grounds." 7.14.1
"Where a customer disputes a debt on valid grounds or what may be valid grounds, the firm must investigate the dispute and provide details of the debt to the customer in a timely manner." 7.14.3
If you do not cease collection activity whilst investigating my dispute you are breaking the FCA’s rules and guidance.
Furthermore, ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to harassment.
I ask that no further contact be made concerning the above accounts unless you can provide evidence of my liability for the debt in question, including a copy of any personal guarantee you claim I have signed.
I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to my local trading standards department and consider informing the FCA of your actions.
I look forward to hearing from you.
Yours faithfully

Declined for Capital One 360 checking then Approved after Chexsystems frozen

Hey guys about 2 weeks ago I applied for a capital one 360 account but was denied because I have a mark on Chexsystems even though I read that Capitalone360 was no longer going to use chex systems....Any who I did some further research and saw some people had frozen their Chexsystems and had gotten approved for banks they had previously gotten denied by. Well I froze my Chexsystems and applied about a day later and.....I was immediately approved no questions asked and even received an email stating my debitcard would be mailed to me. My question is....Has anyone who has tried this trick had their bank account closed?

I just want to say (Mod Cut) thank you to the OP for leaving this here. Unfortunately for me, this info was posted only days after I had begun my ferocious pusuit of several disputes (read: every single (Mod Cut) one available to consuners) against Chex based on their innacurate reporting of non-DDA acct. inquiries and subsequesnt scoring model deficiencies which resulted in my app for CapOne 360 checking being denied as well as putting my currently open w/local CU checking/savings accounts in jeopardy of closure. The company that was responsible for the inquiries in dispute ((Factor Trust)) received, processed, and resolved my dispute within 18 hours of my submission, and then, upon request via phone, immediately contacted Chex to have their erroneous inquiries removed, but Chex couldn't care (Mod Cut) about the urgency of my dilemma and infirmed me that their ETA for removal would be 30-45 days! Sure glad I filed those complaints w/ the CFPB & FTC at the same time I faxed my dispute forms --- I'm gonna have a whole lot to say to those agencies when they follow up in the next few days. So here I was, feeling entirely helpless and abused by Chex and their and their Top Secret scoring model that somehow identifies me as someone whose much a too great a risk to be allowed to open a (second!) checking acct, when I happen to stumble onto this post. I won't lie -- I didn't think it would work, but zi fgured I had nothing to lose by trying so I placed the freeze on Monday night. Fast forward to near midnight last night when I once more attempt to apply for 360 checking; I absomlutely expected to be deniedm again - but, to my shock and amazement the application was completed and account opened within 3 minutes of logging on. AND they offered me an overdraft protection loan w/out my having to ask!!! Thank you verhy much OP for posting this here...you just did for me in a minute of two what dozens of hour on the phone with half that many different agencies/companies coulfd not. Thank you, thank you, thank you!!!!!

Capital One EO Phone Call

So I e-mailed the Capital One EO last Friday and got a phone call from them this morning. I pleaded my case a little more on the phone and she said that she was going to forward this to the executives for review and that I should receive a letter detailing their decision in 7 to 10 days. She also said that there is no guarantee that they'd be able to remove the baddies from my reports. I'm just curious if anyone's received a follow up phone call from the EO and not had their baddies deleted. From what I've read here, it seems like a call back from the EO is a good sign. Just trying to set my expectations apprpriately. Any insight you guys could give me would be most helpful!

I e-mailed them and got a call 2 days later. The guy said they were going to review my request and he'd call me back. It was about 2-3 days later that I got a call and he said he was sorry but there's nothing they could do. He said they do it on a case by case basis but can't do it for me and that made me very angry. I then emailed again and he called me. He said no matter how I reach out to them or even if I dispute with the cras, it would always get back to him and the answer would be the same. I then sent Cap1 a facebook message, he called me back. I asked to speak to a manager and finally did that following Monday. She said it is not case by case, they flat out do not remove things that are reporting correctly. She said be careful what you read on the internet, it's not true (I did not even mention anything about the internet).
So, anyway, I'll be happy to see if you get anywhere because I couldn't.

My experience with Credit Line Increase at Capital One

Just thought i'd share my experience (and contribute for the forum) to help those who seek to increase their credit line. This is just my experience but it seems to work. A month ago i applied for and got two new credit cards after 16 years of NO credit card useage and not so good credit. I made sure to pay off all debts including student loans and colections accounts prior to applying. First credit card was a Credit One card with a $300 limit. I have since cancelled them since the low limit did nothing for me. I also got a Capital One Quiksilver One with a $3000 limit. During the month of owning this card i: -Charge EVERYTHING on my credit card. Made very frequent charges. I charged everything from a $1 coke at the vending machine to my $2700 rent. Credit card companies have high charges for merchants, this is one of the main ways they make money. They will love you if you pay everything with their credit card so long you make your payments in full.-Once you run your balance up as high as your comfortable doing, make a payment even if it's not month end. Do not go exactly to or over your credit limit!-Make frequent payments. I made 4 or 5 payments within my first month of having my new credit card. $2700 charge, payment posted. $400 in random charges, payment posted. $250 in random charges, payment posted. Within 3 weeks of me owning my Capital One Quicksilver One, they tripled my credit line from $3000 to $9000. Whoohoo! That's all. Enjoy your credit card in good health and with good creditworthness.

slipper wrote:
Just thought i'd share my experience (and contribute for the forum) to help those who seek to increase their credit line. This is just my experience but it seems to work. A month ago i applied for and got two new credit cards after 16 years of NO credit card useage and not so good credit. I made sure to pay off all debts including student loans and colections accounts prior to applying. First credit card was a Credit One card with a $300 limit. I have since cancelled them since the low limit did nothing for me. I also got a Capital One Quiksilver One with a $3000 limit. During the month of owning this card i: -Charge EVERYTHING on my credit card. Made very frequent charges. I charged everything from a $1 coke at the vending machine to my $2700 rent. Credit card companies have high charges for merchants, this is one of the main ways they make money. They will love you if you pay everything with their credit card so long you make your payments in full.-Once you run your balance up as high as your comfortable doing, make a payment even if it's not month end. Do not go exactly to or over your credit limit!-Make frequent payments. I made 4 or 5 payments within my first month of having my new credit card. $2700 charge, payment posted. $400 in random charges, payment posted. $250 in random charges, payment posted. Within 3 weeks of me owning my Capital One Quicksilver One, they tripled my credit line from $3000 to $9000. Whoohoo! That's all. Enjoy your credit card in good health and with good creditworthness. This is exactly what i'm doing (minus the rent part!) I hope this works for me too! Thanks so much for sharing!

I have an IPone 4, there is an add video for Capital one that keeps coming up on its own... ive deleted my history and cookies and this video keeps taking over my phone. how do i get rid of it? the video is of a man with a puppet and the puppet is singing

i have an IPone 4, there is an add video for Capital one that keeps coming up on its own... ive deleted my history and cookies and this video keeps taking over my phone. how do i get rid of it? the video is of a man with a puppet and the puppet is singing a song while he is checking his phone. how do i get rid of it????

If it happens again the make sure that you aren't suppressing website colors.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*https://support.mozilla.org/kb/Options+window+-+Content+panel
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong

CitiBank Credit Card Nightmare - Please go back to Capital One

I am ready to cancel my best buy credit card. On December 27, 2013, there was fraud on my account (I believe from the Target breach from black friday sales). Anyways, there was fraud and my card was canceled. However, I didn't find this out until 3 days later when my card wouldn't work anywhere between the 27th and 30th. My card was canceled and I never received a text message, email, phone call, or letter. NOTHING. I wouldn't know unless I called to find out what was going on. I asked if this was normal and they said yes - no communication.
Once I called them, they said they would issue me a new card (this wasn't automatically done). They could not expedite it. I did have to confirm everything that was fraudulent on the card. Fortunately there was only 1 charge that posted and all other attempts were blocked. Still, that one fraudulent charge has not been removed. I have called multiple times and told different things about when that charge would be removed. Now I'm told to wait 6 weeks for it to be removed. That's six weeks from today, not from when the charge appeared.
Before the card was canceled, I scheduled an online payment for the due date. I called them to confirm that the payment would still go through even though a new card was issued and I couldn't access all of my online account. They told me not to worry, it will post. The day after my due date I get an email saying my payment couldn't be processed and now I'm past due (with a late fee). I called and made a new payment over the phone and was told due to their error, the late fee would be waived and I wouldn't see it in a couple days. 5 days later I finally get my new card in the mail, re-register my account online, and low and behold, the fee is there. I call back and was told that the late fee removal was never processed. I was told to wait 6 more weeks for the fraudulent charge to be removed (even though the charge took place in california, and I have account activity to prove I was in NY state at the same time, and they agreed). They now say they will process the late fee reversal, but to wait 2 billing cycles. As far as I'm concerned, that charge is them stealing from me because I should never have been charged that in the first place.
This experience with citibank is disgusting. I have never had this kind of trouble with any credit card. I have had fraud on my accounts in the past, and every time Capital One has been awesome to work with - they pick up fraud faster and better, they email/text/call you right away, and they have done what they say they will. Sure, others may have different experiences, but when every single citi agent has let me down and most have lied to me, I'm very angry with them. This is the last year I have elite membership with best buy. If this isn't fixed in a week, the account is getting closed. Are others having nightmares with Citibank?

Hello darkprime,
Finding out that your credit card may have been used by someone other than yourself is a very scary thing. It sounds like Citibank has tried to keep your account safe by immediately cancelling your card, but I can understand your concern at not receiving a notification from them as soon as this occurred. I’m very sorry to read of how difficult it has been to resolve the various issues resulting from having your card cancelled.
As you’re probably aware, while Citibank is a valued partner, they are a completely separate company from Best Buy. Due to this, we do not have direct access to or influence over their accounts or policies. However, we truly appreciate your loyalty as an Elite Plus customer, and I would be happy to reach out to them on your behalf to look into this right away. Using the e-mail you registered on the forum, I was able to locate your information, and as soon as I have more details, I will be sending you a private message. To read your private messages, please make sure you are logged into the forum, and click on the envelope icon in the top right corner.
Thank you for posting here on the forum, and I will be in contact as soon as possible.
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

Capital One 5 day hold on payments.

I was using my capital one card like normal running somewhat of high balances and then paying them right off. I always pay on time and I always pay before the statement closing date. However, paying the card off in full before the statement closing date seems to trigger some sort of hold for five days. I'll be calling to get the hold removed as soon as the ACH payment shows up on my bank account.
The reason I always pay in full before the statement closing date is because I don't want Capital One to report a 100% credit utilization for the month to the credit bureaus.
So now you can see how a five day hold would throw a wrench into my plans.
Here's the thing though. Once I scheduled the payment, Capital One's accounts show 0 balance on the card, but a 0 available funds on the card as well, while its in this 5 day hold limbo.
Well, here comes the statement closing date, on a *Monday (see edit). So what the heck is going to be reported to the credit bureaus?
Will it be a 100% credit utilization? Will it be 0% credit utilization?
Either way, it's not good. I would be better off paying a lower amount to see if there was a chance that it would be processed in a timely manner.
However, I can't do that during the 5 day hold. I can only do that once the 5 day hold is over.
If the payment hasn't been processed then I can only assume that they will report a credit utilization percentage of 100 percent. Like I spent.
What do you think? I'll be waiting as the weekend passes. Then, I'll call in on Monday; the day of the statement closing date. I might be able to get the hold released, push the payment through by the end of day. And then I will have a low balance reported to the credit bureaus. I'll have all A's on my credit score. edit: a mistake was made earlier in this post. the statement closing date is actually on a Sunday. So it's too late to try to push a payment through now. It's going to report as it was on that day.
UPDATE: It's Monday. I woke up at 6am and everything worked out perfectly. Capital one was happy to release the funds it took all of 5 minutes, and now I'm back to a card with a full balance.
UPDATE 2: 12:00 PM on Monday, the statement came in. It went just about as perfectly as possible. I'm all set with Capital One and my statement, everything is paid, and it correctly reported to the agency. Under 10% of my limit with full credit availability. I got an A.

motoleo wrote:
^ (Gasp) I can't have that happen to me. I can't have them report a 98% (105% in my case) utilization ratio! It mustn't. I have no other cards. This is my only card. It's just a platinum. The limit was just increased to 500 dollars. I never had any returned payments until they did the 5 day hold. You really don't know where the money is because everything is always pending.Are you waiting until the statement closing date to time your payment, or only few days ahead of statement closing, and making that one payment per month? That's a knife edge you are dealing with. On a $500 card, I'm all for maxing that puppy out and then PIF by the payment due date, but that presumes one stops using the card before the limit. If you are using this as your main spend vehicle, that is fine. You need to pay it more often. When you get to $250, set up an immediate payment on Capital One's site to pull the $250 from your bank account. That will take a few days to clear, meanwhile you continue to charge on the card. When you have charged another $250 of spend on the card, log on and schedule another payment to pull from your bank account. Alternatively, on Saturday, look at what is in your Capital One Open Balance, and schedule a payment to pull from your bank account to pay it on Monday. Let those balances report, whatever they are. You may think a $500 statement balance is a Bad Thing? It is not. Over the course of time, when you show that you can report those kinds of balances and PIF, then you will start to get better cards, to give yourself breathing room. And +1 to the comments that you can't allow these payments to be returned. Ever. When you commit to a payment going to your credit card, you no longer have those funds available in your checking account. As another alternative, open a checking account at Capital One. This will provide the instant payment from your checking to your credit card that you want to see. Good luck!

I cannot access common web site like Paypal. I get an "Untrusted Connection" screen. I have accessed Paypal in the past. This also happens with Capital One.

Just in the past week, when I try to access many web sites, including PayPal and Capital One, I get a Untrusted Connection screen and it prevents me from entering these sites.

hello ra12rick, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
* which '''issuer information''' does the certificate contain?
thank you!

Rebuilding help- need tips for Capital One Accounts

Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!!

Cam0215 wrote:
Hi- Thank you all for all the wonderful information, you make rebuilding seem so easy and attainable! I never realized all the different versions of scoring, how to do debt validation, get errors removed from my report and where to focus my attention. Just 2 months ago my scores ranged between 556-580, today they range from 600-611 so little improvement over the last couple months. Here is the situation I am in. I have 3 capital one cards, 2 of which are platinums with $500 limits and 1 is the old Orchard Bank card w/$300 limit. These cards are 6-8 years old. I also have a Fingerhut account w/a $1650 limit, totalling $2950 in credit of which $640 is in use so utilization should be about 22% (making a little more headway on this util each month). I have been 100% ontime w/Fingerhut for the last 2 years. 100% on time w/my auto loan for the last 36 months and almost always on time w/Capital one except for 3 months Sept-Nov in 2014 where I went over my balances and accrued over limit charges that brought my minimum payments up. Technically I was still on time but the $50 a month per card I was giving them wasn't enough for the min payment. I was in a tight situation at the time, they reported those 3 months as late for all 3 cards. I went years before this paying 100% on time every month but always carrying a high balance so they never increased my limits earlier even though payment history was good. Now that my utilization is down and its been 8 months since the Capital one dings, I applied for CLI's on these cards and received letters denying the increases as they said tehse late payments are too recent. Once you get nine months out from the last late payment on the account (not just a reported 30, but service charge late) they will allow a CLI if your scores are high enough. I read that a lot of people have success w/CLI's after about 6 months. I've called twice to see if they would good will any of those late payments, I was shot down immediately the first time, the 2nd time I had a nice woman but she wouldn't budge either, she politely told me she went back and looked at those statements and I was indeed not meeting the minimum payments & the only thing she could do was to mail me hard copies of those statements. Yeah, Cap One is pretty strict with their reporting. I really only have 1 major collection on file thats affecting my score for a little over $1000 w/a CA that I've never heard from via phone or mail yet they are accruing charges each month. It showed up in my file late in 2014 for a card that went delinquent on about 2.5 yrs ago. I haven't decided how to handle this collection just yet, PIF right now is not an option for me so before I figure out how I want to approach this I thought I'd try to make some headway w/Capital one first on my limits andutilization. Does anyone have any recommendations? Is the OC also reporting that delinquency? If so are they showing an unpaid balance? With Cap One, they like to see heavy usage, and low reported balances. Keep requesting CLI's online until you get some joy - you just need to get far enough away from those lates. I've lowered my utilization while still using the cards frequently, just paying down more and paying on time but am getting nowhere on goodwills or CLI's and persistence is not my strong suit. Do you recoomend I wait until I have a full 12 months of on time payments before I try again? I did prequal for the QS card but am afraid if I submit, I'll only get rejected for the same "recent late payments" that they rejected my CLI requests for even though they are going on 9 months old.... Keep trying every month - use the online link for it, don't call them. Don't worry about CLI denials, they won't be held against you in any way. JUst keep plugging away and check the denial reasons. I was getting the same thing all last year until Jan when I sarted getting "score reasons", then they tripled my limits in Feb. Does anyone have luck w/a new Cap 1 card while not having luck w/CLI's? Should I try for another card, Anybody get accepted for Barclays card w/low 600's score? I only have 4 inquiries on my file right now. 1 is old, should drop off next month, the other 3 were recent apps for a rental property, no inquiries from credit cards in 2 yrs. Thanks in advance for any advice!!! Right now you would only qualify for the "average credit" level Cap One cards, and they are an auto-deny for having two or more cap one accounts already. (its stated in the disclosures), so do not app for any more Cap One cards until scores are in the high 600's - then app for the "excellent credit" cards. Since you have a long history with the cards, you might try Barclays (I was approved for Barclays with 618 TU score), but wait until your last 30 day late is over 12 months old.You're actually doing fine, just need to move out a bit from those lates that occurred last year. You might also call and get them converted to QS/QS1 reward cards.

Capital One official sponsors of my sock drawer.

So I have this cobranded cap1 card (union plus card). Over 18mo old with the same crappy 1k limit. Tried for a cli a while back no go. Denied because of a "lack of experience with current CL" LMAO with a 18k Amex and 8.5k discover I found it rather amusing. Ever since the luv button stated a required HP, since I was in the mortgage process I never bothered. Closed on my house last Friday, I figure what the heck,
I'll give it a go. Tried for 4000 probably should have went higher...congratulations new limit 1200. $200 for a HP, you have to be kidding me, can't wait to see what BS the 7-10 day letter says.
Back to the drawer, I'll use it for a new pair of socks in 6mo.
Can't they be honest with their reasons. I know it gets very little use but with a 1k limit and 19% APR why would it. Where's the competition.

OpenG wrote:
*Update *
Finally received the 7-10 day explanation letter. I asked for 4k the letter basically states that $200 is "the most they can offer". Wow this takes conservative to a whole new level. $200 after over a year of having this acct, just think in ten years a could have a 3k limit.
I'm thinking it may not have been a HP after all, as the letter didn't include a CS or the free report option. So that's good. Just wish I had a more useful limit. I'll try again soon and see what happens.If it wasn't a hard pull, then go onto Capital One's site and apply for Venture and Quicksilver - same day should be one set of pulls (no guarantees here)

Capital one venture restriction

just started using the card, figured id put my everyday expenses on it gas grocerices pharmacy and today when i checked my accouts just to see what my tab was i noticed i had a account restriction on the new acct, i immediatly called in they verified my home phone, had me hang up and call back and verify my purchases, the whole process took maybe 5 min. and the restriction was immediatly lifted. whew!!! im imagining what if i was doing other things like on vacation major embarassing

Yes-Its-Me wrote:
Yeah, CAP 1 has been doing that for a while. They do it mostly when your charge declines in the store also. I was on edge once in a long line and the card decline at check out. When I called, they thought it was fraud and I had to hang up for them to call me back.Wow... this is surprising to hear. In my case Capital One has never even flinched, even when they have the right to. I've shopped at a grocery store at 2AM at a store hundreds of miles away from my billing address, and I actually expected to have to call them but it worked - just like it always does. I also recently made my an international purchase over the internet for the first time with my Capital One card; I chatted with them to let them know I was about to make the purchase, and the CSR acted confused as to why I was even bringing it up. The int'l charge was approved, and I've used my card for small overseas purchases several times since then, all without calling and each time it's been approved. USAA, on the other hand... is a different story. I really, really like them, but for better or worse, their security is a bit more tight. Actually, my Capital One card is my go-to if there is ever an issue with my USAA account, since I'm usually not in the mood to call the bank when I'm at the register if I have another card I know will work.

Capital One Platinum?

I have just begun my credit rebuilding journey. About a month ago, I applied for a secured card from my bank and was approved for $300 minimum. I sent them the $300, and read that CapOne is pretty lenient with approving secured cards, so I applied with them as well. I got approved and had to send them the deposit. I talked my grandparents into adding me as an AU on a credit card with a $9k limit and $0 balance that they've had since 1987. That AU alone bumped my scores 20+ points on EX and EQ. TU had the wrong address for me, so it didn't pick up on the AU but I sent them a letter requesting change of address. Anyway, with my scores slightly higher, I was feelin' froggy and I had been reading that CapOne QS1 is pretty relaxed with their approvals. I thought I most likely would not get approved if I applied but it was worth a shot. I applied yesterday and got the "7-10 day" message. I read on the forums that if you get this message, its not an approval or denial, and to call the BD number the following day to ask them if they needed any more info. I called them today and to my surprise, the account specialist told me I was approved for $300 (better than nothing, and I was ectstatic to finally have a real card) and to expect the card within 7-10 days. Now my question is, I've been reading some people had better luck with CapOne Platinum but denied a CapOne QS1. Since I've already got the QS1, what are the chances I could get approved for a Platinum? And if I do it today, would it still be with the 3 HPs from yesterday? I'd like to be able to get both of those unsecured, keep my CapOne secured, and either close or keep my bank secured card. Not sure what the best option is. Thanks in advance.

First congratulations!! Second, I wouldn't go for the Platinum right now, because it seems sometimes when you start out with Capital One's sub-prime cards, they get stuck at low credit limits and won't grow. Give yourself some more time, use the cards you have over the next few months, and before you know it, you'll get approved for better cards.

Capital one disputes

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