Captivate 6 and IE 7 or 8

My Captivate 6 product apparently is not playing in IE 7 or IE 8, according to a client. I'm guessing there's a simple solution--hoping so, anyway. (I'd rather not tell the client to get IE9.)
Thanks.

Are you publishing as HTML5? If so, IE7 or IE8 don't support it.

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Problems with captivate 8 and windows 8

I´m using captivate 8 and windows 8, and I am having problems with the visualization and publication of my projects. For visualization, there is a message of an error with syntax of the files ou directory, and nothing happens. For publication, I can´t see the project published in the browser. It opens only a text file, with the codes. Is there anyone thar can help me with that?

Acrobat 8 is not certified for Win7, particularly the x64 version. If you got the installation to go, the first step is to update AA8 to at least AA8.2. The x64 with XP required at least AA8.2 and I suspect that has not changed. I would suggest updating to the latest, either from the help menu (until no more updates are available) or by downloading the updates from the adobe.com>downloads page. For the latter, download ALL updates after your current version and install them in ORDER. They are not cummulative in most cases. You only need to reboot after the final update. The updates may get you going. If not, you may simply have to upgrade to AA9 or search for what others have been able to do in your situation.

How do I create files in Captivate 6 and save them in a lower version?

I have Captive 6 at home and at work we are using 5.5.with no plans to upgrade. How do I create or edit in Captivate 6 and still save files so my coleagues can contribute using the software we are given at work?

Only between 6 and 7 this is possible, not with previous versions. And even between 6 and 7 you can have weird things happening. It has nothing to do with being a normal file or a template, I don't know why you tell that?
OP was talking about 5.5 and 6, and there this is NOT possible at all.

Issue with Captivate 8 and SumTotal Learning Maestro LMS -

I get blank screen when launching course published as SCORM 2004 using Captivate 8. All publish settings are the same as used with Captivate 7 and all course properties and settings are the same in the LMS as courses published using Captivate 7. When course launches, instead of the opening screen from the course, a blank frame appears showing the course playbar and the LMS navigation bar. Opening screen does not appear until the play button on the playbar is clicked. Any idea why this is happening? Below is a screenshot of the blank frame.

Adding additional information about this problem. This appears to be related to issues between Chrome and the Captivate 8 course, but I am not certain exactly why. Today I redid the Captivate 8 file, using a working Captivate 7 file. I published the course using Captivate as a SCORM 2004 course. I tested the course in the SCORM Cloud and it opened correctly to the Opening screen of the course.
Next I uploaded the course to Maestro using IE11 as my browser. The course opened properly when I previewed it from course record. NO blank screen.
I then went into Maestro using Chrome 36 as my browser ( which is what I routinely use) and created another course -- uploaded the same file for this course. The blank screen with the playbar appeared when I previewed the course from the course record.
Still in the LMS with Chrome as the browser, I then went to the course that I had uploaded using IE11 as the browser -- got the blank screen again. Does this confirm that the issue is related to Chrome 36 breaking all Captivate HTML5 content?

Captivate 4 and SumTotal 7.2 - SCORM Template

Hello!
I'm hoping someone has what I'm looking for. Up until last week, we had been using Andrew C's SCORM template with Captivate 3 to publish courses to our SumTotal LMS (version 7.2). Everything worked beautifully!
Now, we've updated to Captivate 4 and are trying to use the same template with Andrew's override behavior, but when we do, it disables any right-click's that we use in the simulation. It also disables the use of variables.
I tried copying Andrew's override variables and functions to the new Captivate 4 template and I can get everything to work correctly except the right-click. Am I missing something? Or does anyone know if Andrew has released a revised SCORM publishing template compatiable with Captivate 4?
*The template we have override's SumTotal's rather annoying urge to prompt for completion before the end of the course.
I have attached the Captivate 3 template we were using, and the one I tried to create for Captivate 4. Any assistance in getting the Captivate 4 one to play nicely with right-click would be great!
Thanks,
Kristy

Hi Kristie,
Sounds like you have what we have been looking for in order to use Captivate with our LMS. If I could also request the files you mentioned to Sam I would greatly appreciate it.
Thanks in advance.
Perry

What are the differences between Captivate 6 and 7?

What are the differences between Captivate 6 and & 7?

Check the Captivate blog. BTW there were 3 versions of 6 (each with different features), and already 2 versions of 7.
http://blogs.adobe.com/captivate/2013/12/the-most-awaited-enhancements-in-advanced-actions -and-variables-are-here.html explains the new features in 7.0.1.
You can also find articles on the features of 7.

Can we pass parameters back and forth between Captivate 4 and a homegrown LMS?

We are currently using a home grown LMS and ToolBook. At the beginning of every training course we are passing several parameters to ToolBook using a getparameters function and sending several parameters back to the LMS from our ToolBook assessments using HTTP Post.
We are in the process of elavuating Captivate 4 and we need to be able to do something similar to what we are currently doing with ToolBook. At the start of each training session we need to be able to send several pieces of information (user ID, return URL, etc. etc,) from the LMS to Captivate and at the end of each assessment we need to be able to send several pieces of information back (user ID, pass/fail, score, etc.) to the LMS. We do not need to display any of the information brought into Captivate.
Is it possible to do this using Captivate user-defined variables and HTTP? If so, can anyone out there give us some pointers on exactly how to accomplish this. If not, is there any way that this can be done with Captivate?
Any help will be greatly appreciated.
Thanks,
Vernon . . .

I don't really have any examples at hand but the basic process would be something like this.
1. Create the user defined variable in your Captivate project. Publish your project.
2. Edit the HTML file and add your JavaScript to send that information into the Captivate user defined variable. I can't remember the exact JS code for that but perhaps you can see that from the link Rick posted. If not then that information can definetly be found on www.pipwerks.com and I think he has a couple of examples as well (check out the "Lab").
That should really be it.
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.http://www.cpguru.com/

When I publish a SWF/HTML5 module with Captivate 8 and try to run it using IE9 - I get the following error "The content you are viewing is not supported in the current Document Mode" - anyone know why?

When I publish a SWF/HTML5 module with Captivate 8 and try to run it using IE9 - I get the following error "The content you are viewing is not supported in the current Document Mode" - anyone know why?

TLCMediaDesign wrote:
I've seen a lot of threads about getting rid of these kind of messages. Those messages are there for a reason most of the time. If you have CSS animations or other HTML5 standards that cannot be rendered in IE9 they won't magically start working becuse you got rid of a message. I use IE9 since that is the minimum standard for the client. I have never seen that message publishing to HTML5 content.
IMO, if your client has IE9 I think that you should develop with IE9 in mind not IE11.
When you say "develop with IE9 in mind not IE11" do you mean use SWF instead of HTML5? I used the standard question types, and a converted PowerPoint presentation. I didn't add anything out of the ordinary.

Adobe Captivate 6 and Shortcut Keys

I have designed a course in Adobe Captivate 6 and want to include a Shortcut key such as CTRL+O which the user hits to perform an action like they do in a production system they are being trained on for their job (non Adobe related).
When I set up a slidelet and the associated Action via a Shortcut to jump to a slide further down in the presentation this works in preview fine, but when I upload it to the LMS and test it there, it performs an Open function instead because this is being run in an Internet Brower.
Does anyone know of anyway for the Captivate CTRL+O to supercede the Internet Explorer CTRL+O?
Please let me know either way.
Thank you...................

Browser functions ALWAYS come before any functions of the content within the browser.
Trying to create course content that replicates keystroke shortcut behaviour of applications that use Function keys or Control keys is doomed to failure.
I would recommend you find another way to display the required keystrokes (e.g. buttons or images on screen) and get your users to click with their mouse to indicate the correct keys.

Captivate 5 and Windows 7

I need to purchase a new computer and wanted to check if the known install issues with Windows 7 have been fixed?
Thanks

@Lieve. No, I'm not mixing Cp4x and Cp5x. There were a number of installation issues with Captivate 5x and 6x versions on WinVista and Win7.
These are things like:
Conflicts with some Corporate SOE setups, especially those involving virtualised My Documents folders and Roaming Profiles.
Some users unable to install Cp to Run As Administrator due to restrictive corporate policies on end user privileges.
Crashing on first launch after install due to previous install Preferences folder.
Crashing on install or first launch after install due to corrupted fonts.
Missing Microsoft C++ Redistributable software (or wrong version thereof).
Conflicts with other Adobe apps resident on the system (especially CS5 apps).
Many of these issues still affect Cp6 but I've yet to find out whether any of them still apply to Win7.

We are looking for a developer familiar with Captivate, Lectora and SumTotal for a small re-do job. More in the future.

We just lost our favorite technical project manager/developer who took a job somewhere full time. This is a refresh on a course she put together a couple of years ago. It should be a fast simple job as she has outlined the steps but we lack the resources in-house. It will be a chance for us to get to know you. We are in LA but you can be anywhere. Here is what she described as the basic steps - we have the changed content from the client:
1. Update the Captivate file and render as Flash video (.flv). I used Captivate 5.5, but I am guessing your contractor could import the project file into the online version of Captivate.
2. In Lectora, replace the Captivate video. NOTE: Be sure to copy the properties from the existing Captivate video object embedded on the course page, so you can set them for the replacement object.
3. In Lectora, replace the question text. NOTE: Be sure the Feedback text directs them back to the content that relates to the question.
4. Publish the course to HTML and test. Be sure to test the updated activity and quiz. NOTE: While testing, you may need to override the progression logic:
Ctrl-Shift-F9 turns progression logic on and sends you to the Table of Contents
Ctrl-Shift-F10 turns progression logic off and sends you to the Table of Contents
5. Correct any problems you find and retest in HTML.
6. Publish the course to SCORM 1.2. There are some client specific settings that will have to used. The way I handled it in 2012 was to edit the imsmanifest.xml file directly by comparing it to 2011.
Please let me know if you are interested and experienced in this kind of course development. Thanks

Captivate is e-learning development software not a dedicated video convertor, you are better off trying something like Adobe Media Encoder or Super.

Captivate 6 and Mac OSX 10.8 Mountain Lion Fatal Error

When I attempt to create a new project, I immediately get a message: "A fatal error has occured and the application is being terminated." Is anyone else having this issue?

Hi there
Indeed, many folks confuse the issue by writing "Captivate CS6" and the issue there is that Captivate has never been part of the Creative Suite line of products.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Using Adobe Captivate 7 and keep getting Adobe Captivate has stopped working...

I am new to Using Adobe Captivate 7 and keep getting Adobe Captivate has stopped working on Slide 7. What can I try?

Will you be delivering this content from an LMS? If so, then the LMS should handle the menu. Break your project into separate modules and use the Multi-SCORM Packager to create a bundled set.
If you are not using an LMS, but ARE serving content from a web server, then YES you could create a menu module that you use to launch the other modules.
If you are intending to serve this content from a LAN or CD ROM, then you could create a normal HTML web page with hyperlinks to launch individual modules.

Captivate 3 and Windows 7 Compatability

I have Captivate 3 and am consideing buying a new PC and want to know if I'll have compatability issues between 3 and Windows 7. If Captivate 3 and Windows 7 can't play nicely together, will Captivate 4 work? Thanks

Hi there
I wouldn't expect Captivate 3 to work with Windows 7 with no issues. However, even if you were to upgrade to Captivate 4 you would still stand the chance of seeing issues. Particularly if Windows 7 is the 64 bit version. If the computer RAM is advertised as more than 3 gig (4 gig RAM systems are very common) you can pretty much count on the fact that Windows 7 will be 64 bit.
Captivate may work or it may have issues. It works just dandy for some folks using Windows 7 64 bit. For others, it's nothing but trouble. The bottom line is that Your Mileage May Vary.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Captivate Books and Training?

I just bought Captivate 3. The tutorials seem to be very
generic and I want to become an expert user. I don't see Adobe
classes or books for training. Can anyone recommend some resources
for making a newbee into and expert?

Hi there acreli34
Rick (Captiv8r) is being ridiculously modest again. There is
a really great practical guide available out there for Captivate
Users that was written and published by Rick. At the bottom of
Rick's post you will see a link to
"Click here for Captivate and RoboHelp HTML eBooks!"
Select the link and for a miniscule price you can get a
manual that details a lot of the important little details that make
the difference between a Captivate module and a GREAT Captivate
module.
PS
Rick, even Yoda was not as self effacing as this, no charge
from me for the plug, the book is good and worth the purchase for
any Captivate user

Captivate 7 and Mac OS 10.9.1 : crash.

Hi,
I use Captivate 7 and MacOS 10.9.1. I can create new project, I can open captivate.
But each time, I want to open an existing files, captivate crash (close).
I try to install again and again captivate, but I have always the same problem. Anyone have an idea what can I try ?
Best regard.

Could you recreate the preferences of Adobe Captivate 7?
The location is: ~/Library/Preferences/Adobe Captivate 7, rename Adobe Captivate 7 to anything.
Also, when you launch Captivate, go to Adobe Captivate > Preferences > Clear Cache.
Then Open any existing Project and check if it reoccurs?
If the problem still persists, create a different user account in MAC with admin rights (a test user account), launch Captivate in that user account, and open an existing project.
Thanks.

Captivate 6 and IE 7 or 8

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