Captivate 8 Deleting Files - Serious

System info: Windows 7 Service Pack 1; Captivate 8.0.0.145
Similar previous discussion post: Captivate 6 is deleting my files
When publishing a project to computer yesterday, I received a dialog about a file being missing and the published project zip file may be corrupted. Sure enough, the mp4 file had been deleted. I rendered the video segment again.
Today I had the same thing happen, only worse: three files have been deleted. Here are the dialogs I saw (I clicked "Retry") for all of them. Please note the directory name IS "Google Drive"; however, I'm am not working directly in Google Drive, only backing up there. These files had not been changed.
To top it off, the next dialog I got was this:
Obviously, the resultant file is not successfully published. Luckily, I can regenerate these video segments though it will take a good chunk of time (which I really don't have). But the most serious issue is that these deletions are happening at all.
What should I try? Thanks in advance!
Mary

Good questions, Rod. I'm going to follow up with our IT dept on those. We do allow MP4s, though. These files are affected during different parts of the publish process. I ran a test turning the backup (Google Sync) off and taking screen shots of the working directory as the publish process ran.
Before publish:
Partially through publish (the video skin has been added):
When "saving files message is displayed (SCORM- and display-related files are added):
When "successful publish" message is displayed (everything mp4 except the Outro(2).mp4 file (not used) is gone):
So I can't say the issue affects all mp4s. And it seems to have something to do with the successful publish. Here's my thought of what's happening:
All my mp4 files are in the working directory that I'm also using for publishing. During the publish process, Captivate writes all files to be published to the publish directory. It packages them up to create the SCORM package, and simply moves all the files into the zip file rather than only moving the xml/css/xsd/htm files and copying the media files. Because I'm using the same directory for work as publishing, the media files aren't "technically" being deleted: they're being moved to the zip file.
Does that make sense?

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Captivate 5 won't open Captivate 4 files~Please HELP!

I upgraded from Captivate 4 to the eLearning Suite 2 with Captivate 5. So far, everything's been great, except for the problem I'm having now and how rude the Adobe Tech Support guy I talked with yesterday was.
I can't open my Captivate 4 files with Captivate 5. When I try to, it acts like it's working, then freezes on "Opening Project(s) - Upgrading Resources" (see below). Eventually, it times out and closes all together.
I've tried opening 2 different files and on 2 different machines, one is Windows 7 and the other is XP (both with Captivate 5). I even called Adobe Support, being that I just purchased a $2000 single-user eLearning Suite I thought they would be somewhat helpful, and was told very rudely that Tech Support cannot help me because my computer is connected to a network! Seriously? Needless to say, I'm very frustrated right now, especially under a deadline to update projects I can't even open. Please Help!! Are Captivate 4 files just not compatible with Captivate 5? It's a huge project and I'd hate to have to start over again.
Thanks for any information you can provide me! I'm desperate!

I was never given a case number when I spoke with Tech Support.
I appreciate the offer to help, but this problem was three months ago, on July 28th (sometime around 4pm Mountain Time that I called Tech Support). I was unable to find a solution, and had to spend weeks recreating my projects. At this point I do not need additional support or solutions, although it would have been nice to have back in July. I just wanted to pass my feelings along and share my frustration. I love Adobe's products, but I feel like a sucker that I paid so much money only to increase my workload by that much. Then, it took 3 months of complaining on this forum to get any attention from Adobe. I do really appreciate the offer to help, but by now it is just way too late.
I understand that with new software there are always bugs, quirks, and other problems that need to be worked out. The issue I experienced with the software was only a small fraction of the overall problem. The worst part is that Tech Support was so unwilling to help. The guy I was transferred to refused to talk to me, saying that they don't support the product if it is used on a computer that is on a network. How is that even possible? How many people are going to purchase expensive e-Learning software and not be employed by a company that uses a computer network? He wouldn't make any effor to help, give me any suggestions, or check to see if it was a known bug. The only thing he would tell me is that they don't support it if it's installed on a computer that is ever connected to a network. An acceptable Tech Support group would empathize and do their best to help, even if they are unable to fix the problem right away.
Obviously this is not an isolated incident, as you can find thousands of customer complaints about Adobe Tech Support online. I have personally known dozens of coworkers and friends that have had similer experiences to mine when calling Adobe. I can only hope that someone at Adobe can pull their head out of the sand, recognize the problem with your support team, and do something to correct it.
Again, thank you for the offer to help. I hope I have expressed my opinions and feedback in a way that can help. All I can ask is that you do something to improve your support group, so that if I ever have a problem again that requires Technical Support from Adobe, I don't have to deal with the same ordeal again.

!!! Statements of Logic Deleting Files and messing with System are True !!!

This morning I answered some guys post about Logic deleting everything in the same level as the project folder under certain circumstances. I Tried trouble shooting for him but could not recreate it.
Then this happened to me today:
When working in Logic 8 in Leopard all of a sudden it stopped communicating with my Unitor8 via USB. I restarted but the Unitor 8 Which I reset twice would NOT communicate with L8 anymore. It would remain in patch mode (red light lit though CPU is running)
I've had this erratic behavior many times since the past years on many computers so it wasn't really new. All one needs to do is reinstall the Unitor Family driver.
So I decided to do so:
I inserted my Logic Studio DVD and opened the installer and checked ONLY the Unitor family Drivers. After completed install I restarted the Mac. Everything went fine. So I booted L8. While booting I saw my hardrives on the right side of the desktop flash once. I thought that to be strange and took closer look.
Now my boot drive was missing from all the drives on the desktop and in the sidebar window...
I tried to Apple+Click on a Application in the dock. The finder opened the applications folder and showed me the app I had clicked on. But I could not navigate to the root of my System Drive even via the "path" sysmbol in the toolbar. So I hit shiftappleg and entered /Volumes/MySystemVolume - it showed my volume "Grayed Out" in the finder window...
I tried repairing the disk and permissions but nothing was wrong with my boot drive apparently besides the fact that the finder (and all other applications when wanting to open or save) could not "see" my system drive... I could launch all the apps normally that were residing on the SystemDrive in the AppFolder... So this kept getting weirder...
So I opened my favorite application Tinkertool System and went to the Tab Files and chose the underlying tab "Attributes" which shows me Macintosh HFS and Finder Attributes... I pulled my SystemDrive onto the Drop Area and discovered something VERY amazing: The Display in Finder option had mysteriously been altered to "INVISIBLE"
I changed it to Visible and there it was - My System Drive... Showing up in the finder...
I made a restart to make sure everything was OK....
After the restart the following settings had VANISHED:
1) Pixadex = ALL ICONS (I had 230 MB) of sorted icons stored in my Application Support Folder
2) All my Safari Book marks were gone - They were still in ~/Library/Safari - but the Bookmarks.plist was UNREADABLE even with a text editor and XML editor
3) Numerous other applications had LOST their authorization preferences so I had to re-authorize many of my Audio Unit plug-ins...
4) My Dock had been reset
5) My Monitor arrangement had been reset...
6) My date and time had been reset
7) My energy settings had been reset.... (I had NOT zapped the P-RAM)
Since installing Leopard 2 weeks ago - I have CAREFULLY monitored ANY activity after INSTALLING anything in order to be able to troubleshoot - and this problem definitely occurred right after installing the USB Family Drivers and launching L8....
There was really NO HARM done other than the sweating that I did troubleshooting but if L8 is capable of doing what happened to this other guy loosing his whole folder and now doing this to me - where are the limits? When is someone going to get REAL hurt.
Please Apple - I am sending you this post as a BUG report as well - could you PLEASE look into this as there has to be some kind of VERY dangerous MALFUNCTION within Logic or its Installers.

Wow, I was just joking with the medication thing. I didn't actually think it was seriously a mental health issue. Sorry.
In any case, though, if he has full access to the Mac, mental health issues or no, there's not a whole lot to do about it. If it is possible to take away administrative privileges without causing a huge fuss, then you can limit his access to certain things. However, you can't mess with privileges on a Time Machine backup (doing so breaks it), and that means he's going to have access to at least parts of the backup. Which means he can trash at least some of the backup data, and if he deletes files from the TM backup using the Finder, he'll have essentially trashed the whole backup. He might as well have the ability to delete all the files on the machine if he has the power to delete backups.
Honestly, in this situation, he should either only be allowed to use an account with Parental Controls on, which may not be an option (I don't know how offended he would be at such a suggestion), or he should be using a different computer entirely and have no access at all to his wife's computer. Alternately, have his wife keep a backup that is hidden - ie, connect the backup drive periodically and then remove it and hide it so he can't mess with it. That will at least secure the backup.

Does Revel have a backup retention for deleted files in the cloud and what is the encryption level it uses both end-to-end and locally?

I'm interested in the premium version of this service however I'd like to know if:
1. Revel has any kind of cloud backup feature for accidentally deleted files.
2. What encryption strength does it use for it's end-to-end transfers and also for the local app and cloud storage
3. Does it have 2 stage authentication?
I ask because I need something picture friendly but is also HIPAA and SEC compliant.
thanks!

Hi nick2048,
We take security and privacy very seriously and send all communication over encrypted channels.
However, as a consumer photo site that supports user sharing, it is not our goal to achieve HIPAA certification
Hope this helps!
Glenyse

Ok, so it appears that my photo gallery and video gallery decided to delete themselves? Is there a trash can or deleted file where I can recover them? Please help

Ok, it seems that my photo gallery and video gallery decided to
delete themselves. Is there a way to recover them perhaps from
a trash can or deleted file? I have a Android

appreciate your reply
1. i do not see a trashcan iconwhen i open the photos.
2. the photos are NOT in the 'camera roll' they are in a folder called 'iPad photos' (which is in the 'albums' section of the iPad)
3. i have re-set the iPad numerous times in order to try and resolve this. each time it is the same - no trashcan.
4. i have no method of 'moving' the photos to another folder - only the option to 'add to' a 'new folder'. since thsi won't delete the original photos, there is little point in trying this.
5. i'm guessing your next suggestion will be to completely back up and re-set my iPad? is that really what i should be doing here? surely... surely.... please, this should be a simple - select>trashcan>delete process and not something i have to spend half my working day trying to resolve! seriously, seriosly, unimpressed with Apple over this issue. it's about time that Apple gave the power back to the user on devices like these. i can understand now why people jailbreak their iPads... there rant over - but please consider my feelings over this issue.

Dreamweaver CS6 uses old, deleted files: How can I get rid of them?

Hi Everyone,
this is my first posting... I have a problem that is really annoying. Using Dreamweaver CS6 on a Win-7-64bit desktop computer, I had external help for transferring a website into html5 and CSS3. When the site was nearly done, I imported the whole site and worked on it by myself using Dreamweaver CS6. This worked well, until I had external help again in the index.html file. I imported the new index.html file that was worked on externally, but dreamweaver does not allow this: It keeps showing the old index.html file that I had deleted before, even when I try to re-import the site etc. In the web, I found that it might be helpful to remove the file history using regedit. I did that, and also tried my very best to remove every remnant from the old version, aftzer that, used CCleaner and Tuneup Utilities 2014, and again, this did not help. I then thought the only way would be de-installing Dreamweaver CS6, again cleaning my whole computer for any probably remaining filed or .bak files, and then after several re-starts and cleaning processes, I re-installed Dreamweaver CS6, in the hope it would work now. However, Dreamweaver again came up with the same problem. Somewhere in the mists of the harddisk, dramweaver still must have access to long deleted files, and again does not allow me to work on the new corrected index.html file. Does anyone of you have an idea how I can get this working properly? Thanks sincerely in advance, and best regards from the Salzburg Lake District, Giraldus

Something seriously strange is happening on your system.
You deleted the index.html file from your machine and DW is somehow still opening it?
Can you have both the new and old one open at the same time within Dreamweaver?
If so, go into Source View and copy all the code from the new one. Highlight and delete the code from the old file and paste the new code in. Hit Save on the old file.
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Adobe Captivate / External Files of integrated SWF

I have an Captivate File that contains an SWF, that loads an external XML File. The SWF works perfect / AS3 and the files are in the correct folder.
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Error #2044: ioError unverarbeitet. text=Error #2032: Stream-Fehler. URL: file:///C|/DOKUME%7E1/cpe/LOKALE%7E1/Temp/cp4Temp/%7ECa292/config.xml
at test_xml()
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Whatever: I would be very thankful if someone would provide me with a solution for this bug, since I'm running towards a deadline and captivate confuses me with ridicoulous errors on problems that I would have never imagined of.

Hi again
All of it boils down to security. Thanks hackers! NOT!!!
Basically, if you will be deploying on CD-ROM, you need to trick Flash into thinking it is running from a server. This is easily overcome by using a freeware application called Server2Go.
Additionally, you need to ensure that the latest patch has been applied to Captivate, as it resolves some linking issues.
The process below should work to install Server2Go on CD-ROM
Download the Server2Go software from http://www.server2go-web.de/download/download.html
Choose the Micro package
This should result in receiving a zip file named distribute_apache1.3_micro.zip
Unzip the contents of the zip file to the root of your hard drive ( C:\ )
This should create a folder named distribute_apache1.3_micro
Open this folder and delete the following files and folders inside:
Files:
splash.bmp
logo.ico
readme.txt
Folders:
dlls
dbdir
cgi-bin
Open the htdocs folder and delete all files and folders inside.
Copy all of your Captivate output files to the htdocs folder
Rename the HTML page Captivate created to index.htm
Copy the contents of the distribute_apache1.3_micro folder to the CD-ROM and test!
Hopefully this helps! Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Import Captivate .exe files

By accident someone deleted my original captivate files. I
only have my captivate .exe files. I need to update them. Is there
any way to open the .exe files in captivate.
Judy

Hi all
I would heartily encourage anyone that feels it would be
worthwhile to PLEASE consider submitting a Wish Form asking for a
decompiler to be created by the Captivate development team. I've
campaigned for this for years (albeit so far fruitlessly). But
something like this would be a welcome addition, no?
Click
here to view the WishForm/Bug Reporting Form
Cheers... Rick

How to truly "Expire" an Adobe Captivate 4 File?

Dear Captivate Gurus,
I am aware that setting an Expiry Date to a Captivate 4 file, has no effect if the user of the final SWF file decides to backdate his computer clock.
Is there a "fail-safe" method to ensure that I can circulate a SWF file for a trial period, after which it expires?
Then the user will have to purchase it from me.
These files will be available for download on pay-per-click basis and are not hosted for online viewing.
The software industry "thrives" on this methodology.
I am surprised, a Captivate 4 SWF file cannot even effectively implement it!
Appreciate any pointers!!!

Andrew, I've been looking for such a solution. My client wants the content to expire 90 days from the first viewing. I have an installer that will delete itself, etc but need something that expires the content 90 days out, rather than having to recompile a new .exe every few days because of the 'static date' field within Captivate.
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When i add a book, music or video to ipad via itunes it keeps trying to add deleted files on the ipad previously. Why?

No major problem, just takes a lot of unecessary time. Whenever i do either of the following functions of adding a video, book, or a music file. Itunes keeps checking for the previously deleted files on the ipad and i dont know why. My problem is that if i just want to add ONE single file i will take more time because it does that silly thing. Any suggestion why this happens and how can be fixed?
My current settings are:
(TICK) Prevent ipad from syncing automatically,
(TICK) Manually manage music and videos,

If it's any consolation i've just had a similar thing happen. Went to add a playlist and it wiped 35 gig of music off my iPod touch 64g in a nanosecond. I've got the latest iTunes and osx but do not back up because i keep different styles of music (and loads of it) in separate libraries and devices which i don't want mixed together. All my stuff is burned from cd so it's not lost for good and i've got a hard drive with the "lost" mp3 music on it but even so it will take literally weeks to prune the tracks for my iPod to be the same again. Why do they make it so difficult to manage your music on these things. I have massive amounts of music on my computer so autofill is a disastrous unusable gimmick to me. The whole thing seems to be aimed at 9 year old kids with about 6 mp3's on their phone rather than serious music lovers (for example accessing EQ is a joke let alone the lack of a manual option). I'm a dj and use apple for that reason but to be honest i'm beginning to wonder why. I'm absolutely livid. The weird thing is that my mac still shows the titles of the missing tunes in the 'on my device' window but as my macbook storage display shows no increase i'm pretty sure it's all gone. Nightmare. I have no confidence in this device anymore and could barely use the previous osx 8.2 anyway. Why they have to change it every ten minutes is beyond me. As the old saying goes 'if it ain't broke, don't fix it' but this format just gets more broken every time they update. An absolute disgrace. Why not just drag and drop or delete. No wonder the iPod is said to be a dying device, it's for music, it is not a phone. Not fit for purpose anymore. I can't be bothered to read a massive 'how to use' article every update. Good technology should be easier and more intuitive with each new version. I suppose i'll have to phone apple at my expense to find out what's going on, or maybe that's the whole idea. Very very very not happy.

Delete File From Mounted Volume

Hey,
I am trying to delete the "Calendar Cache" files on both my laptop PowerBook G4 and the Mac Pro Quad that I sync my calendars with. I am using ChronoSync and the individual calendars sync fine, but there is a little house keeping needed with the cache file. They need to be deleted on both systems in order to "refresh" the views of the calendars.
So after the sync of calendars, I have the software initiating an AppleScript that deletes both. Here's the script:
+(* PowerBook Files / delete cache file *)+
+(* Please note that both systems have the same username. This may be arise a conflict *)+
+tell application "Finder"+
+ activate+
+ tell application "Finder" to delete file "Calendar Cache" of folder "Calendars" of folder "Library" of disk "useranthony"+
+end tell+
+(* Mac Pro Quad/ delete cache file *)+
+tell application "Finder"+
+ mount volume "afp://10.10.10.1/anthonyabraira"+
+ tell application "Finder" to delete file "Calendar Cache" of folder "Calendars" of folder "Library" of disk "/volumes/useranthony"+
+end tell+
I am having trouble addressing a deletion on the networked Mac Pro Quad.

why send it to the trash just delete it...
(* PowerBook Files / delete cache file )
try
do shell script "rm -rf /Library/Calendars/Calendar\\ Cache"
end try
you may need a delay for the Mac Pro Quad to mount
( Mac Pro Quad/ delete cache file *)
--the mount and then the delay
delay 4
try
do shell script "rm -rf /THE-CORRECT/PATH-HERE/Library/Calendars/Calendar\\ Cache"
end try
Tom

Process Chain - Delete File from Application Server

Hi Gurus,
Im working with Process chain, and i have a load from a flat file, so my question is :
How can i delete that file from the application server after was loaded ?
THANKS IN ADVANCED !!! I REALLY APRECCIATE YOUR HELP.
Marcos

hi,
I have gone through the forum you have posted for deleting files from application server through process chain.
I have similar reuirement in my project.
Can you please provide me the solution?
Your inputs will be highly appreciated.
Thanks in advance.
Regards,
Lavanya.

Trying to delete file from trash but get this: The operation can't be completed because the item "File name" is in use. All other files delete except this one. Please help

Trying to delete file from trash but get this: The operation can’t be completed because the item “File name” is in use. All other files delete except this one. Please help

Maybe some help here:
http://osxdaily.com/2012/07/19/force-empty-trash-in-mac-os-x-when-file-is-locked -or-in-use//

After delete file from documents the direct link still alive.

Hello.
I upload a image to the style libary folder, then i publish the file and delete him BUT the direct link to the image still work.
I try to upload anther image with the some name but when i try to browse the direct link i get to deleted file.
If i upload a image and delete it before i publish the file I don't have this problem.
I try to flush the blob cache with this commends:
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[Microsoft.SharePoint.Publishing.PublishingCache]::FlushBlobCache($webApp)
Write-Host "Flushed the BLOB cache for:" $webAppbut this doesn't work.I clear the cache on the local pc and doesn't work to..Any idea someone?Thanks!

Hi,
To check if there is cache issue, please access the url in another PC to see if the issue persists. You could also open style library in SharePoint designer to double confirm it.
In addition, if you click the ellipsis of the image item, there will be a preview panel to show the picture, is it the newly upload one?
Regards,
Rebecca Tu
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Hi,delete file from folder?

hi,i am deleting file from folder as follwos
<%@ page import="java.io.File" %>
<%
File myFile = new File("D:\\jakarta-tomcat-4.1.18\\webapps\\ROOT\\upload_files\\xyz.txt");
myFile.delete();
%>
i am sucessfuly deleted file from above path.
if i use follwing code i unable to delete my file, can one help,
how to do it,
<%@ page import="java.io.File" %>
<%
String fname="xyz.txt";
File myFile = new File("D:\\jakarta-tomcat-4.1.18\\webapps\\ROOT\\upload_files\\'"+fname+"'");
myFile.delete();
%>
thanks
pullareddy

i think if above doesn't work try this it should work
change this line
File myFile = new File("D:\\jakarta-tomcat-4.1.18\\webapps\\ROOT\\upload_files\\'"+fname+"'");
to this
File myFile = new File("D:\\jakarta-tomcat-4.1.18\\webapps\\ROOT\\upload_files\\"+fname);

Captivate 8 Deleting Files - Serious

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