CC cloud desktop manager won't launch from win 8.1. It won't let me uninstall it either. Deadlock

I installed CC cloud desktop manager and it won't launch from win 8.1. It won't let me uninstall it either. I'm in a deadlock and can't get to my subscription. How do I remove it from my PC and re-install it ?

App doesn't open | Progress wheel spins continually
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

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Why do certain apps were not showing up in creative cloud desktop manager

I'm not so sure on why this error message shows up every time I logged in to my computer. Here’s my scenario…
Every time I try to open the Creative Cloud desktop manager and it will not launch as if it’s not working. So I saved a copy of their installer so that I can reinstall it every time I login. Yes EVERY TIME. Once the CC desktop manager shows up, the only app that shows up is LR. But as I check my Control Panel, Photoshop CC, Dreamweaver and Acrobat was installed. However, as I try to launch those three programs, that error above shows up. So my daily routine is to install a software and use it. Then tomorrow, same routine again. I’m doing this process for a month now and I’m getting tired of it as time goes by. Is there a possible solution for this? I’ve tried to uninstall and reinstall it again but having the same loop over and over again. Thanks for the help! I’m using Windows by the way.

It seems that the problem is still there. The usual routine of mine.
First I opened the Creative Cloud desktop launcher and nothing's happening. It's not opening as if it's not installed. So I tried to run the installer again and it pops out and it only shows that Lightroom is the only one installed. As you can see on the photo above, it shows that Dreamweaver, Acrobat, and Photoshop were installed but it's now showing up in my Apps list. I tried to open Photoshop and it requires me to log in to my Adobe account before I can continue using it. Before, I can use it even if I'm not connected to the Internet. But now, there's this sign in page and I need to be logged in to my Adobe account before I can use Photoshop. Is there a possible solution to this?

Creative cloud desktop manager non responsive

Trying to update to the new lightroom through the creative desktop manager. the CC manager does nothing the beach ball keeps spinning for hours.
Thanks,
Glenn

Pattie,
Thank You, it works now thanks to your information.
Glenn Glenn Johnson Photography214-923-9477http://GlennJohnsonPhotography.com
From: Pattie-F <[email protected]>
To: Glenn Johnson <[email protected]>
Sent: Wednesday, April 22, 2015 1:21 PM
Subject: creative cloud desktop manager non responsive
creative cloud desktop manager non responsive
created by Pattie-F in Adobe Creative Cloud - View the full discussionHi Glenn- Check out this link and see if it solves your problem:
App doesn't open
Progress wheel spins continually
Pattie If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7466505#7466505 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7466505#7466505 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Desktop Manager fails during launch

When I first got my Alltel Blackberry Pearl 8130 some months ago, I used BlackBerry Desktop Manager 4.5 (installed from the included disk) to synchronize my Blackberry with my contacts, tasks and notes I keep with my desktop PC using Microsoft OutLook . Two days ago, I tried to re-sync my Blackberry with OutLook. Now, Blackberry Desktop Manager (DM) does not launch completely. After the icon is double-clicked, the "BlackBerry DeskTop Window" opens but it is not populated with the choice buttons. The program is non-responsive. The only action possible is to close the program by clicking the "X" in the upper right hand corner and then click the "Stop Now" buttom when the error (No Response) window opens. In the Task bar in the lower right hand corner, the icon of a Blackberry has an "X" through it and, when moused over, displays the message "Desktop Manager - Disabled."
Has anyone else experienced this. Is there a solution? Is there another program that be used to synchronize the Blackberry and OutLook.
Here's a list of what I have done to date in unsuccessful attempts to fix this issue:
(I'm running Windows XP SP3 )
1. Did a complete un-install of DM 4.5 and cleaned the registry of all references to RIM, Blackberry and Roxio before re-installing DM 4.5 from the disk.
2. Did a complete un-install of DM 4.5 and cleaned the registry of all references to RIM, Blackberry and Roxio before installing DM 5.0 that was downloaded from the Blackberry site.
3. Tried a "clean" install of both DM 4.5 and DM 5.0 with all startup programs, anti-virus program and non-Microsoft processes disabled via MSCONFIG.
4. Downloaded, Installed, un-installed and re-installed in various combinations and permutations the " USB and Modem Driver" msi file available on the site and DM versions 4.5 and 5.0.
5. Did a "clean" install of the 8130 device file available from the Alltel site. (Still not sure what that file does.It certainly installs and can be deleted via the Add/Delete control panel but does not add the DM files in a recognizable location.)
Any help, suggestions, etc would be greatly appreciated
Message Edited by donb1948 on 09-18-2009 10:09 PM

Hi and Welcome to the Forums!
This procedure may or may not be redundant to what you have already attempted...
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package (fyi...this modifies DTM so that it is customized for your BB on your carrier...there is no noticeable difference within DTM...it simply allows it to offer you appropriate updates)
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Applications won't launch from dock

I have recently had to re install tiger and was not able to use archive function so had to erase.
Most files etc were OK and was able to shift stuff around between the macs hard drive and an external storage device.
Lost of stuff got duplicated and I've been trying to sort out the mess!
I'm pretty well there now but have one last weird problem.
I can't launch the Word or Excell apps from the dock.
I've deleted and added them and also re installed the Office software but it still won't work.
I can open any of my Word or Excell files from the docs folder but the programme won't launch from the dock
Any ideas?

What happens if you go to office preferences (from your pulldown menu with Word or Excel open) >> general >> "show project gallery at startup" and deselect that item?
It's also possible that it could be a font that Office does not care for. Try dragging ~(yourhome)/library/fonts to the desktop and logging out and back in or restarting.
-mj
[email protected]

Safari 2.0.3 won't launch from Mail

Since the new security update yesterday for OS X4.5, my Safari browser 2.0.3 won't launch from the Mail e-mail program.
What do I do now? It was working perfectly before the update.
Kathy : (

I've had the same problem using numerous apps and on different Macs since updating to 10.4.5. Today, using the "check for updates" in Quicken 2006, something corrupted Safari completely and it won't launch at all - double click merely shows the icon in the Dock for a second before it quits. I did all the usual stuff: deleted the cache, cookies, etc. Finally trashed the app but now I can't figure out how to reinstall it alone...
G5 1.8x2, G4 450x2, PB 12-inch, iBook 300, iMac SE Mac OS X (10.4.5)

Error updating to new creative cloud desktop manager

Just tried to update to the new creative cloud desktop manager, and I am getting and error stating that the software is missing or damaged. I have renamed the OBOO, uninstalled and used the cleaner and reinstalled, and still the same error. Help! (Working on OS X Yosemite)

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

My creative Cloud desktop manager is blank

When I open my Creative Cloud desktop manager, nothing appears. I have a few apps installed, but have had problems using PS, so I uninstalled it and wanted to reinstall. But my Cloud manager appears to not function. I uninstalled the manager and reinstalled. Still blank.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

My installation is complete but the Creative Cloud desktop app is not launching..

My installation is complete but the Creative Cloud desktop app is not launching so I can't move forward

Rachaele40456162 do you receive any specific error messages? What operating system are you using?

Creative Cloud desktop application fails to launch

I'm trying to install photoshop on my macbook, however, the Creative Cloud desktop client won't launch. It opens for a few seconds then shuts down with no error message. I've tried uninstalling and reinstalling but same thing happens. When I login in online, and try to install Photoshop that way, again, the Desktop client launches then shuts down after a few seconds. Earlier this evening I accidently wiped my mac by deleting everything using Filezilla (:-/). Related? Do you know how I can fix it? Thank you!

Jlkj did you format and reinstall your operating system? Are you attempting to recover from a back up? If so did you only move over your documents and settings? Finally what version of Mac OS are you using?

Final Cut Server 1.5: G5 clients won't launch from icon

So I upgraded my client from FCServer 1.1.1 to 1.5. They have a mix of G5 and Mac Pro stations. The 4 Mac Pros are all working fine after some fiddling and Java cache deleting. The G5s, however, won't run the client launched from the saved icon.
Scenario:
Access the client download from (IP address)/finalcutserver in a web browser - this works.
The applet downloads and saves - this works.
SOMETIMES it asks where to save the app - sometimes works.
The client app runs, logs in, all working fine - great.
BUT...if you quit and try to relaunch from that icon, it doesn't work. Purged Java caches, emptied the cache in the client, etc. - nothing. Updated from 10.5.7 to 10.5.8, same problem.
The Intel boxes all work, none of the G5s do - seems entirely platform specific.
-mike

Heh... I solved this... in a manner of speaking. I really appreciate the input from Nicholas, Andy, RadUS, and everyone else, but nothing worked.
Weird. May be actually a Java problem, not a FCSvr problem, maybe something in the Java implementation of 10.5.7 and later. But who knows? No word on this from Apple. There's a surprise.
Here's the solution I ended up with. It's a cop-out I know, but it works!
My solution was to put the Final Cut Server.jnlp file on my desktop and just launch it from there. You can even make it look like the desktop app if you want. Here's how:
First you have to get the Final Cut Server.jnlp file on your desktop. It's not easy to find, because it's located in some weird temp directory somewhere buried in the recesses of the OS. If you don't know where it is, look through your browser's download history and find it. You can always redownload it by going to your server (yourserver.com/finalcutserver) and redownloading it. When you find it, move it to your desktop. Then do a Get Info on both the desktop app and jnlp file. Click on the icon for the app (the tray with the balls) and press Command C to copy the icon. Then click on the jnlp icon (the document with the cup of java) and press Command V to paste the FCSvr desktop app icon to the jnlp. Then check "hide extension" in the jnlp's get info window. Voila. You now have a "fake" desktop app. Yes, it's fake. Get over it! You won't be able to tell a difference. This is the only solution I came up with and I reinstalled Leopard twice.
Hope this helps others too!
Jason
Message was edited by: nylonoxygen77
Message was edited by: nylonoxygen77

Desktop Manager does not launch.

I upgraded to 6.0 which i HATED. When I downgraded back to OS 5.0 I cannot find a way to launch desktop manager. the software simply does not exist on my hard drive. Can anoyne plese help me??

Hello emailruty,
Sorry to hear you are experiencing an issue with launching the BlackBerry® Desktop Software.
Try downloading and installing the latest version by going to www.blackberry.com/desktop then test launching the software from the icon on the desktop.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

TS4412 Aperture 3.4.3 simply won't launch from a fresh install

So, I just purchased Aperture from the App Store, and it won't launch.
I tried the advice here:
http://support.apple.com/kb/TS4412
To no avail. Since the app hasn't launched, there is no preference file to delete.
The only other variables, of course, would be my hardware and OS, but all of that is up to date.
I kind of need the app running... Any idea what's happening?
Cheers,
T
error report:
Process:         Aperture [2283]
Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier:      com.apple.Aperture
Version:         3.4.3 (3.4.3)
Build Info:      Aperture-310022000000000~2
App Item ID:     408981426
App External ID: 12009533
Code Type:       X86-64 (Native)
Parent Process: launchd [164]
User ID:         501
Date/Time:       2013-02-17 16:51:20.493 +0000
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          1333842 sec
Crashes Since Last Report:           1457
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      5192CB3D-23A1-7722-957C-80866B6765F2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: image not found

Do you have Final Cut installed? The crash dump has all the signs of the classic Final Cut /Aperture conflict.
If so the easiest way to fix the situation is to just install the operating system Mountain Lion again. Re-installing the OS will not damage your data files however is it always a good idea to have a full backup in cases lie this.
regards

Will launch in Eclipse, won't launch from command prompt

I've got a project that works in Eclipse, but won't run from the command line prompt.
The command line command that I'm using is this...
java -cp /users/shared/RainfallSeriesTranslator/bin ui/LauncherThe error I get is this...
Exception in thread "main" java.lang.ExceptionInInitializerError
Caused by: java.lang.NullPointerException
     at ui.Launcher.getMethods(Launcher.java:37)
     at ui.Launcher.<clinit>(Launcher.java:15)and the class is this...
import java.io.File;
import java.io.FilenameFilter;
import java.util.ArrayList;
public class Launcher {
     private final static String name = "RainfallSeriesTranslatorPanel";
     private final static String[] methods = getMethods();
     private final static String fileExt = ".class";
     public static void main(String[] args) {
          new Panel(name, methods);
     public static String[] getMethods() {
          String workingDirectory = System.getProperty("user.dir");
          String fileSeparator = System.getProperty("file.separator");
          String methodDirectory = workingDirectory + fileSeparator + "bin" + fileSeparator + "methods";
          File dir = new File(methodDirectory);
          ArrayList <String> methodsAL = new ArrayList<String>();
          FilenameFilter filter = new FilenameFilter() {
                  public boolean accept(File dir, String name) {
                      return name.endsWith(fileExt);
          String []contents = dir.list(filter);
          for (int i = 0; i < contents.length; i++){
               methodsAL.add(contents.replace(fileExt, ""));
          return methodsAL.toArray(new String[methodsAL.size()]);
     public String getPanelName() {
          return name;
     public String getFileExtensionName() {
          return fileExt;
}BTW the purpose of getMethods is to dynamically list out the classes (files) in the directory 'methods', and to load the names into an array which is passed to a JComboBox in the Panel. My intention is to permit users to select which method to use for the next step of the analysis. If there's a better way to do it, I'd like to know.
Having played around with the code, I can get it to run if I 'hardwire' the methodsAL arraylist to ...          methodsAL.add("Some method");...but that defeats the purpose of reading in the classnames dynamically.
So, the nullpointerexception seems to do with the array 'contents' not getting populated, but I can't figure out why. As I noted above, it works in Eclipse, so why doesn't it work from the command prompt?

Martin_J wrote:
Sorry, I had cut out some comment lines at the top.
Line 37 is the line
for (int i = 0; i < contents.length; i++){So it looks like the nullpointerexception is generated because the array 'contents' has a null (zero?) length.
On reflection, is this to do with the working directory? You will note that I have prepended the 'methods' directory with the working directory path. I'm thinking that this would work in Eclipse because the working directory is something, but it does not work when I execute from the command prompt because the working directory is something else.
If this is the case, then what is the best way to find a directory at a relative location to a class?You get that error because the directory doesn't exist at the given location (the bin folder I guess). dir.list() returns null.
Kaj

4.3 won't launch from lrcat files

I always launch LR by double-clicking the catalog files for the images that I want to work in.... I have many catalogs so launching from the one I need is the simplest way. Installed 4.3 today, and now, double-clicking the catalog files does nothing... LR won't launch, nothing happens. anyone else seeing this?? any help from Adobe??

Okay, that answered that question for me. But something else just doesn't make sense. I just tried it again, double clicked on the catalog file, and Lightroom opened just as expected. All I did was download the 4.3 update and install it like I normally do. So I wonder why it would fail to do a registry entry on your computer but not mine. I'm not challenging you, or saying that you are wrong. It just doesn't make sense. It almost seems like if there is any anomaly with Lightroom or with the computer that Lightroom is automatically the thing that gets blamed. The program has been so erratic, baggy, inconsistent, slow, and who knows what else that it seems to have gotten some people terribly gun shy. I just wish Adobe could almost start over if necessary to make things right. I like Lightroom a lot. Maybe I'm just going to have to stop reading the forums because every time I come on here I get scared about another problem. I hope I don't run into the same thing you're having. But I wish Adobe looked like they were really on top of things.

CC cloud desktop manager won't launch from win 8.1. It won't let me uninstall it either. Deadlock

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