CC membership through my education provider.

I have a CC membership through my education provider. When I started the subscription by installing the applications, only some of them turned out to be full version while others are just trial version. Please help

That would SEEM to indicate an activation problem
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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I have just purchased a used MacBook Pro. Should I use a virus protection program on this computer? I can get Norton for free through my cable provider. Thanks, funkro

I have just purchased a used MacBook Pro. Should I use a virus protection program on this computer? I can get Norton for free through my cable provider. Thanks, funkro

See my Mac Malware Guide.
This issue is more complex than some of the responses you have gotten are indicating. You definitely should avoid Norton, but there actually IS malware out there, and all anti-virus software is NOT "snake oil." Don't listen to anyone who tells you otherwise, as they don't know what they're talking about.
Although you should be able to do without anti-virus software just fine, there are some perfectly good reasons to install it and some good anti-virus apps to use if you decide to do so. Further, even if you do avoid anti-virus software, you need to understand what the threats are so you don't end up thinking you're totally safe and do something you shouldn't.

Bought my iMac through Apple Education Pricing. Does this mean the warranty has been extended from the original one year to three years?

Bought my iMac through Apple Education Pricing. Does this mean the warranty has been extended from the original one year to three years?

No. If you want an extended warranty you still must purchase it. It is not included with education pricing.

Intermittent bouncebacks going through our relay provider

We recently moved our users to new Exchange servers and have been seeing intermittent bouncebacks after going through our relay provider. We're not on any blacklists, nor blocked by external recipients SPAM provider. Our relay provider is having trouble
figuring out why this is happening. Some intermittent bounceback examples:
- user reply's to external recipient message and gets bounceback
- users sends a single email with multiple recipients in the same domain and gets a bounceback from one of the users
- user gets bounceback from an external user he has mailed successfully many times before (and even within the hour)
Running Exchange 2010 SP3 RU8. All mail flows from the same IP and configuration (we moved from physical servers to virtual but the virtual have new name and IP). We're setup correctly with our Relay with login and have updated our SPF record. 99.99% of
external mail goes through fine. I can see our message gets handed to our relay provider.
Any suggestions or ideas on what to look at appreciated.

Hi,
Thanks for your update.
Based on the NDR message, it seems that the recipients' server reject your emails.
Please check whether you are in blacklist. Tool:
http://mxtoolbox.com/blacklists.aspx
Disclaimer:
Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure
that you completely understand the risk before retrieving any suggestions from the above link.
Also double check the SPF record and Send Connector configuration.
How about the checklist from Sathish?
I find a related thread for your reference:
https://social.technet.microsoft.com/Forums/en-US/368fbee4-a927-42b3-90f2-c78c12b33aed/the-following-organization-rejected-your-message-mail01ewrdyndnscom?forum=exchangesvrsecuremessaginglegacy
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Mavis Huang
TechNet Community Support

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium

I have problem with cancelling my membership through the chat.

I have been trying to cancel my CC membership by going through their chat service. I have tried 2 times but they never did contact me, I have been wanting to cancel the membership for months but it hard to get in contact with them unless I make a phone call to them, which it very hard due to the different in timezone.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Bought CS5.5 through Adobe Education but still no CS6 upgrade

Has anyone else had the following problem:
Bought the student/teacher version of CS5.5 during the complimentary upgrade timeframe (April 13th or 14th) from Adobe.com. I have yet to reveive the CS6 upgrade email (now being June 1st) and there are less then 5 days left on the trial CS6. Numerous support cases and chats have simply responded that I am approved but wait for the email. I have just recently been advised after speaking with someone, that I haven't received the upgrade email because it is being blocked by identit-e despite the fact that the proof of enrolement was provided directly through adobe.com and my profile indicates that the student/teacher eligibility runs until October 2012. I was asked by the live person at Adobe to just email the proof to identit-e and that the upgrade email will then be sent. That was done and I still have not heard anything from identit-e and there is no way to check anything with them without a product code (which I do not have since it was a digital download). This is extremely frustrating and a poor way of doing business. I do not know when or if this will ever be resolved. There was never any intention to buy CS5.5 but for the complimentary offer that was made to get CS6 as well - we really would have just waited and bought CS6 when it was released were it not for the offer. Now nerarly a month after CS6 has shipped our trial version is about to expire and we will no longer be able to use CS6. I don't know what else can be done or whether others have worked through this strange experience?

This is the most bizarre business practice I have ever encountered. So now as of June 1, the free upgrade to CS6 is showing up under "My Orders" in Adobe.com, but there is no serial number and the download link leads to a page that says I have no downloads. I just got off the phone with customer service who said there is a "block" and that he would speak to another department to remove the block. After being on hold for a few minutes, he advised that the other department could not be reached as they were all taking calls so I wiould hear back in 24-48hours (business hours, meaning I will probably not hear back until at least Tuesday) advising me that the block is removed and that it would take a further 7 days before the download link became available. So now there is approximately 4 days left on the trial, I will get an email approx. 5 days from now advising that the block has been removed and then a further 7 days before I can access the serial number. Is this normal for Adobe? I have never encountered anything like this ever, from any organization, large or small. I certainly wish we never ordered CS5.5.

How do I switch from a standard membership to an educational membership?

I have been a full member for two years. The school I work for has started an educational licensing program I'd like to join. I think I missed the renewal date by a week or so. Is there a way I can still change over?
Thanks!

Hi Andacar62,
Please contact support to know about the complete procedure to switch over from your standard membership to educational membership:
https://helpx.adobe.com/contact
Regards,
Sheena.

NFL Mobile Redzone should be included if you are already paying for Redzone through your cable provider.

Just a thought..... If your paying for Redzone on a cable provider, shouldn't you get Redzone for free through your mobile device.?...

it would be nice, but they are separate contracts. verizon has a contract to provide the nfl app (which also gives you nfl network and the full games it covers, besides just the redzone channel) for a fee, and your cable company has a contract to provide just the redzone channel for a fee. NOW.....if your cable company has an app that allows you to watch your cable channels on your mobile device, then it could be done that way (cox cable does, but only for idevices so far).

Removing Role Membership through API's in OIM11g

Guys, I am trying to remove a role membership for a user.
I was trying with this API (*oracle.iam.identity.rolemgmt.api*) and Interface RoleManager.revokeRoleGrant(roleKey,userKeys,evaluatePolicies). I am getting errors when I try to Import the api oracle.iam.identity.rolemgmt.api as Import cannot be resolved. which is the exact jar that I should add in the build path?
I have added all the 25 jars of lib but still it is not resolved.
And is this the correct API for removing the role membership for a user?
please share the sample code snippet if any of you have already have that functionality?
Edited by: Venu on Aug 24, 2011 3:00 PM

Venu wrote:
Guys, I am trying to remove a role membership for a user.
I was trying with this API (*oracle.iam.identity.rolemgmt.api*) and Interface RoleManager.revokeRoleGrant(roleKey,userKeys,evaluatePolicies). I am getting errors when I try to Import the api oracle.iam.identity.rolemgmt.api as Import cannot be resolved. which is the exact jar that I should add in the build path?
I have added all the 25 jars of lib but still it is not resolved.
And is this the correct API for removing the role membership for a user?
please share the sample code snippet if any of you have already have that functionality?
Edited by: Venu on Aug 24, 2011 3:00 PMYou don't need to use 25 jars from the lib in your client code. Just need to use 3 jars which are bundled in the OIM_HOME\server\client\oimclient.zip\lib folder and wlfullclient.jar. The oracle.iam.identity.rolemgmt.api is in oimclient.jar which is in the oimclient.zip\lib folder.
HTH

Firefox says that my profile is missing or inaccessible. I have gone through every step provided in other troubleshooting forums yet I still can't access. Help.

I have done ample research trying to fix this issue. Including deleting the profile folder in the Mozilla support file, uninstalling and reinstalling, and restarting the computer. None of this advice has helped in any way and I still receive the same "profile is missing or inaccessible." Is there anything beyond this that I can do?

If you still get the "profile is missing or inaccessible" error message then this means that Firefox still finds a profiles.ini file that points to a non-existing profile folder.
You can create a new profile with the Profile Manager if you can't locate this profiles.ini file.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
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*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Bought a Macbook Pro through education store - 3 year warranty? where?

Hey,
Bought my Macbook Pro through the educational discount & wasn't supplied with anything in writing or on the invoice stating that it was supplied with a 3 year warranty.
How do I get this proof from apple?
Thanks

Hi,
to get three years guarantee you basically have two choices: buy full AppleCare or an "AppleCare Parts&Labor-Aggreement", which is – educational price – less than half of it. It is a bring-in-guarantee, no telephone-support and no extra software like with full AppleCare.
I donot know where to buy "Parts&Labor" in the US, in Germany one can buy it from a (good) retailer. I bought it together with my MBP directly from the Applewebstore (Edu–). It was offered as an option, couldn't find it separately on the site so I believe Apple isn't advertizing it to sell more of full AppleCare. There might be the option to get it via telephone from the Edu-Applestore.
Take in consideration if you have an Applestore nearby or a Apple-Service-Provider…
Greetings fro Germany
Rolf
MBP C2D 2.33 GH, 160GB HD, 2GB Ram Mac OS X (10.4.8)

AD Group Membership revoked on adding new group through role and acespolicy

Hi all,
when a user is created in OIM, it is provisioned with Default Role say CONTRACTS which will provision AD Account and a default AD group membership.
when I assign a new role membership say BILLING, to assign additional AD group memberships through access policies, it is removing the default AD group membership from the user. But still the user is having both the roles CONTRACTS and BILLING.
The ootb AD task, remove user from group is triggered.
The problem is happening only in Testing environment.
In development envi it is working fine.
it is not removing the default group memberships.
any ideas? thoughts? which I need to check.
my oim server is 11.1.1.3.0, with weblogic setup.
Edited by: Venu on Dec 2, 2011 1:06 PM

Do one thing:
Take New User
Assign First BILLING
Assign Second Group
And then ASSIGN CONTRACT
Update the results.
It is happening in one env so you might have done some configuration or it could be env issue as well.

Just bought a macbook air through education store and didn't get gift card to app store

I thought there was a deal going that if you buy through the education store you also get an 100$ gift card to the app store with purchase. I ordered my macbook air a week ago when the promotion was still running and it still is, but I didn't get the gift card with my purchase. Did other people get it?

I am in a similar situation. I purchased a MacBook Air last week for my husband as a gift. We are both students right now, but I ignorantly bought the Air from the regular store. When I realized it I called Customer Care and all they offered to do was give me the discounted pricing. I am very disappointed... It doesn't seem right.
The Air just got to California, so it's still in the process of being shipped. Maybe I should go to a retail store and complain once it arrives. Any suggestions?

CC membership through my education provider.

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