CD won't eject, doesn't appear on desktop, or in restart ... how do I?

Cannot eject the CD/DVD that is currently in the drive. It does not appear on the desktop, and when I restart the PowerBook pressing C it doesn't boot from it. The Media eject button doesn't display the eject hologram when I press it, and restarting pressing the trackpad hasn't work. Opening up the DVD player displays the message 'A Valid DVD Drive could not be found (-70012). My PowerBook doesn't have the manual eject button to press with a paperclip.
So that's everything I've tried, as well as searching on these forums but the questions aren't as specific. If anyone can suggest something I'd be grateful.

Hi,
Apple Knowledge base lists the follwoing:
The drive doesn't eject discs
If the drive ejects discs slowly or appears to be struggling, insert and eject a disc several times.
If the drive does not eject discs, press the F12 key or, on original PowerBook G4 computers, the manual eject button located on the side of the slot. Holding down the trackpad button during startup should also eject a disc.
If the disc still does not eject, update the optical drive's firmware. This step may not be needed for all computers.
Reset the parameter RAM (PRAM) and/or the Power Manager (PMU.)
If the disc still does not eject, contact Apple to arrange for service.
volker

Similar Messages

When I send emails, my friends told me my name doesn't appear in the "from" column. How do I solve this problem?

when I send emails, my friends told me my name doesn't appear in the "from" column. How do I solve this problem?

Badunit, thanks for your reply. I just went into Mail/Preferences/Accounts, "full name" field is filled correctly with my name. This happens to only certain recipients, and not every emails. Sometimes my name shows and sometime it doesn't show. And this only started to occur recently.

After upgrading the iPhone 4 to iOS5, the camera icon doesn't appear on the lock screen. How do I get that? I've already tried restoring...

After upgrading the iPhone 4 to iOS5, the camera icon doesn't appear on the lock screen. How do I get that? I've already tried restoring...
My photostream doesn't sync to my Mac Air either...

And to continue the help:
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

CD doesn't appear on desktop, can't eject from drive

Hi All,
I just got my new iMac today, love it! But when I inserted a CD into the drive, it won't appear on the desktop, and I can't eject it. I've tried these things:
-Restarting
-Restarting after pulling the power plug for 20 seconds
-Restart while holding down the mouse button
-Restart while pressing down the command-option-F-O keys
-Opening Disk Utility and selecting File > Eject (it's dimmed)
These are suggestions I found from other Discussion posts. Do you have any other suggestions? The last suggestion I read was to take it to the Apple store, I hope I don't have to do that.
From the number of posts I've seen on this problem, it seems to be common!
Thanks,
Lizzy

Restaart your Mac while holding down the trackpad or an the button on an external mouse

How to eject a dvd that is stuck and doesn't appear on desktop?

I did insert a dvd a few days ago and now it doesn't appear anywhere and I can not eject it. But when I turn on the computer the disc drive makes strange sounds. How can I eject it?

Disc drive making noises is not good. Even standard media rejection tricks such as holding down the mouse button which restarting the computer might not cause it to eject if the drive is mechanically malfunctioning. You may have to look into getting the drive replaced and have whoever does it try to rescue to disc.

Can't restore iPod because it doesn't appear on desktop

I connected my ipod to my Mac, it showed up on the desktop but not in iTunes. The ipod window said Do not Disconnect. I waited a few minutes, then chose Eject iPod. I restarted the mac, reconnected iPod using a different FireWire port. The iPod no longer appeared on the desktop, and the Do Not Disconnect warning was still there. I switched to USB connection. No go. I ran Disk Utility Repair Permissions on my HD and restarted.
I've been downloading a lot of podcasts lately, don't know if that's the cause of this problem. I'm using iTunes 7.1.1 and Mac OS 10.4.9.
I found a solution for this problem in Archives, but it's dated 12/05, and I'm wondering if it still applies. Part of the solution says to run disk utility, select the ipod, then select Format. But I don't see Format as a choice on version 10.5.6 of Disk Utility. Maybe what was Format in 2005 is now called something else? Like maybe Partition? Here's the post (by john madson) from 2005:
"i can fix this but you will need a mac let me explain
when the last system update for mac os x tiger came through after you are done installing the update the update says it is optimizing the hard drive well it optimizes the hard drive on the ipod as well and cause the internal drive on the ipod to malfunction but this isn't apples fault this is caused by user error im sorry to say
in order to fix this on the mac
here is what you need
1.the latest apple ipod updater software (will explain why later in this)
2. of course a apple ipod mini usb cable
3. apple ipod mini
4. mac os x panther or tiger
1.start up the mac computer
2. connect the ipod to the computer don't worry if it doesn't appear on the desktop
3.go into utilites by double clicking on the hard drive icon and select utility
4.run disk utility
5.you will notice the ipod will apear in the disk utility program but not on the desktop
6. select the ipod in the left pane
7. select format
8. tell it to format it in a mac os extended partition
9.once this is done you will notice the ipod will apear as a removable hard drive but. do not disconnect the ipod
10. run the apple ipod updater
11.reinstall the latest updated firmware
12.unplug the ipod
13. replug in the ipod
14. you will notice the ipod will apear as a ipod icon on the desktop
WARNING:AFTER YOU FORMAT IF YOU DISCONNECT THE IPOD THIS WILL BRICK THE IPOD WHEN YOU FORMAT THE IPOD USING DISK UTILITY IT ERASES EVERYTHING INCLUDING THE IPODS OS SO YOU NEED TO RUN THE UPDATER IMMEDIATLY TO GET THE IPOD WORKING AGAIN
THE FIRST TIME THE IPOD IS RECONNECTED AFTER RUNNING THE IPOD UPDATER RE RUN THE UPDATER SELECT RESTORE THEN IT WILL FORMAT AND SET UP THE IPOD CORRECTLY
FOLLOW INSTRUCTION CAREFULLYNEXT SYSTEM UPDATE DO NOT HAVE THE IPOD CONNECTED TO THE COMPUTER DURING UPDATE"
G5 Quad 2.5GHz Mac OS X (10.4.9)
G5 Quad 2.5GHz Mac OS X (10.4.5)

One more thing: I reset my iPod (toggled Hold, etc.). It appeared in iTunes but not on the desktop, with the message "If your experiencing problems with your iPod, you can restore its original settings by clicking restore." Which I did. Got a window asking if I wanted iTunes to check for a new software update. I said yes. Got an exclamation-point msg "There was a problem downloading iPod software. The requested resource was not found. "
G5 Quad 2.5GHz Mac OS X (10.4.5)

Blank CD-R doesn't appear on desktop/ burning impossible

Whenever I put a CD-R into the drive, iTunes starts, and everything looks ready to burn. However, the blank CD doesn't appear on the desktop. Also, I don't get the "what would you like to do with this CD-R" message. I have never burned many CDs, but I have burned a few in the past without this problem arising. I have tried reseting the computer to no avail. It doesn't just spit the CD out (like other people seem to have trouble with). It just will not burn. This is frustrating... anyone help?

Hi MagooVU,
Welcome to Apple Discussions
What company makes the CD-R? You may want to look at Knowledge Base Document #88275 on Troubleshooting the slot load disc drive (Portables) and Knowledge Base Document #25402 on Factors that affect writing to or reading from optical media.
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

External HD doesn't appear on desktop sometimes

Sometimes my external HD doesn't appear on my desktop (connected with Firewire).
It spins up, and all I generally have to do is turn it off and turn it back on again for it to appear.
But obviously I wish it would just work the first time.
Using 10.6.1 on a Mac Pro, external drive is OWC Mercury.

Re: the link I think all the cables are fine, like I said all I have to do is turn the drive off and back on again and it will work.
DU doesn't find any errors.
By reformat by you mean wiping the drive clean and reinstalling the system and then all my data? Sounds like a lot of work for what might just be a smaller problem (hopefully), I'd like to solve this but it's not worth it to me to do that much quite frankly (combined with the fact that I think 10.6.1 has some gremlins in it, so I'm not sure the problem wouldn't come back anyway).

Photoshop Won't Install, Doesn't Appear

I just bought the CS4 Design Premium Student Edition. I verified everything and was sent the product key last night. I installed the suite on my Macbook (and everything went perfectly), and this afternoon I attempted to install on my iMac. Some programs installed, but others (specifically Photoshop and Bridge, among others) did NOT.
What is the issue? And what's the solution?

Wade has an idea going here. If you recently had a trial or pirated copy installed, you may not have deleted them fully (Apps install themselves in a number of locations, and deleting just the app will leave behind files in the /Library/App support and ~/Library/Preferences folders). Try uninstalling everything from your iMac, or use the Appcleaner application to remove everything related to CS4. If you have earlier versions installed, don't worry about them because the academic versions aren't update-able. If that doesn't work, post a reply with some more info about your iMac (hardware and software specs) and we'll go back to the drawing board.
-Woody

External Hard Drive Doesn't Appear on Desktop / Won't Mount

I have an external hard drive that is used as a server for 3 computers . . . it is hidden from the Desktop.
The "home" computer is running 10.8.5, and the others (which also have the hard drive hidden) run 10.9.5 & 10.10.1.
I can access the drive by going to Go > Recent Folders, and also from aliases to the drive I already have on my Desktop.
The drive shows up on Disk Utility, and was fine when I verified the disk.
I also reset the SMC and PRAM, with no affect on the hidden folder.
The Thunderbolt connectors and Firewire 800 converters all seem to be in working order.
I've seen some fixes out there for the same problem with users running OS X 10.9.3. They've used a Terminal command to reveal the hidden files. Am not sure if the code for 10.9.3 will work for my 10.8.5.
Someone, please help!

upgrade to latest system, that computer will accept, then try again

Nano doesn't appear on desktop or iTunes after HD wiped, 10.2.8 reinstalled

Initialized the hard drive and reinstalled 10.2 from CD, then upgraded back up to 10.2.8 where I had been before the crash.
Lost my whole purchased library, of course, but almost all had been burned to CDs.
Now, when re-connecting iPod nano with USB, it doesn't show up on the desktop or in the iTunes window. I'm running the latest version of iTunes, 6.0.3
When I connected it, and it didn't show up, I disconnected it, and it froze up. I did the reset thing with select and menu button which seemed to work fine.
Now that my computer is back up and running 10.2.8, what do I have to do to get the nano and iTunes to talk to each other again?
I saw something about a "restore" on the support page, but I sure don't want to erase everything on the iPod. I would have no idea how to back up or save the songs on the iPod.
Is there just some setting that got wiped off when I initialized my HD, that I have to restore?
G4 Mac OS X (10.2.x)

Restoring the iPod may well fix your problems, but you're correct that it wipes the iPod clean. You might want to try less drastic things first, such as a Reset. There are ways to get songs from the iPod back to the computer (third party programs) but they will require that the iPod show up on the desktop first.
For various things to try (including the Restore) check out
http://www.apple.com/support/ipod/five_rs/

HT202213 The "Homeshare" option doesn't appear in the dropdown menu. How do I fix this?

Both have the latest version of iTunes, both have Homesharing turned on, and both are authorized. Why isn't Homesharing appearing in my options on the dropdown menu? I'm at a deadend.
If it helps, one computer has Windows 7 and the laptop has Windows 8.

Have you seen the knowledgebase article already? http://support.apple.com/kb/ht4620

Thunderbolt drive doesn't appear on desktop?

I have a G-Raid Thunderbolt drive that I've connected to an iMac and Air. In both cases, the drive doesn't show up in the Finder, or under the Devices sidebar. However, Disk Utility reports the drive is available, fine and is mounted. (Running Verify says the volume is fine)
I see the drive contents in Terminal by browsing /Volumes/
Any ideas why I can't see the drive otherwise?

My one Thunderbolt drive shows up in Finder when I tick the External disks box in Finder Sidebar Prefs. It disappears along with FW Drives when I untick that box. Cannot think why that does not work for you.

Disc doesn't appear on desktop

I have a CD that won't show up on the desktop.
The disc is a data disc containing RAR files and was burned on my old G3 B&W. This CD was recognized by the G3 but apparently not by my G4.
Disk Utility shows no mounted CD.
I know the disc is OK, having transfered files from it to my HD with the G3. Is there any reason why the G4 wouldn't recognize it? Is there any way I can retrieve the data on this CD without buying another G3 (and not knowing if even that would work)?
Any help, suggestions would be appreciated.

Sometimes, the specific brand of media used can cause a compatibility problem between one drive and another. I've burned CD/DVD disks with data verification afterward, and occasionally come across disks that mount normally in the original computer but can't be read in a different computer. In some cases, a problematic optical drive can be helped with a firmware update, to address media compatibility issues. Checking the manufacturer's web site for the drive's model number should indicate the latest firmware version available for it. You could try using a different brand disk and re-burn the data, to see if the G4 can read it. You could also use a USB flash drive to transfer the data from the B&W to the G4. Your G4 533 DA has USB 1.1 ports (like the B&W G3), so data transfer will be slower than if done via the optical drive, but not intolerably slower. I don't know how many data CDs you need to copy, but a 1 GB flash drive typically sells for less than $10 now, so it's an economical solution. If your G4's optical drive is quirky about reading a number of disks from various sources, then I'd suggest replacing it with a DVD±RW drive, like this Pioneer drive.

My brand new iMac doesn't appear to have the iDVD application - how can I get it?

How can I get the iDVD application for my new iMac. I want to use iDVD for conveniently making DVDs of iPhoto slide shows and iMovies. I'd be greatful for any help. I've already tried looking through my applications, the App Store, and various Apple help menus in Lion and the Apple Tech Support Web page - so far no luck, but perhaps I'm not seeing things right.

The current Apple thinking is that the entire world has access to fast broadband and wants to distribute home movies to friends and relatives via download (iCloud) rather than mailing them a DVD. The fact that nothing could be further from the truth has so far had no effect on this policy. If you scream and shout loudly enough down the phone Apple may send you a free copy of iDVD. That worked for some, but is now said to have been withdrawn by Apple. Also, you can complain bitterly here, perhaps suggesting that Apple could have provided a choice between using iCloud and burning DVDs:
http://www.apple.com/feedback/
Whilst Macs with a Superdrive continue to be able to burn video DVDs, the software for so doing, iDVD, is no longer included in the iLife bundle that comes with OS 10.7 Lion (which also omitted iWeb) or will come with OS 10.8 Mountain Lion. And it is no longer included in the iLife 11 from the online Apple Store: http://www.apple.com/ilife/. Your only solution is to look on Amazon or eBay and try to get an older version that includes iDVD.
However, the vastly more expensive FCPX can burn a DVD without iDVD or DVD Studio Pro involvement, but lack the themes etc of iDVD.

CD won't eject, doesn't appear on desktop, or in restart ... how do I?

Similar Messages

Maybe you are looking for