CE 7.1 sp3 installation failed in step 1: CheckDBServer...Error

Question

Hello,
While trying to install CE the installation failed in Step 1. Following is the error dump:
=====================================================
perl: executing the following command
C:\usr\sap\A35\home\tools\osql -E -i checkDBServer_param.txt -o version.out -r
- \ | / - \ | / - \ | / - \ | / - \ | / - \ | / - \ | / - \ | / -
perl: command exited with status: 256
Class[SdcHelpers]Process exit value = 256
Class[SdcHelpers]Process exited with rc: 256
DEBUG: rc is: 256
ERROR: Is MSSQL DB Server running?
class[DBHelperMssql]DWI DialogMessageID 103 set in props file
DB Server check failed
ERROR: Execution of step: >> CheckDBServer <<
     failed. Execution returned: RC=100
     Elapsed time:         00:00:09 [HH:mm:ss]
Class[SdcHelpers]Process exit value = 100
Class[SdcHelpers]Process exited with rc: 100
ERROR: Step 'CheckDBServer' ends with rc = 100
STEPCONTROLLER: Error while installing J2EE
====================================================
My DB server is running with green status.
Any clues in resolving this will be appreciated.
Thanks.
Regards,
Gajendra.

Answer 1

Hi Pankaj,
I ran the tool but still the problem persists ;-(
Below is the action log. Any hints from this.
==========================================
ACTION: **********************************************************************
ACTION: * Install SAP J2EE Engine 4 Web Application Server 700/710/720 ... XXX
ACTION: *                                                                    
ACTION: * Executing Step:   CheckDBServer
ACTION: * User:             I034771
ACTION: * WorkingDirectory: C:\usr\sap\A35\home\temp_j2eeinst
ACTION: * Date:             2007.12.11 14:35:44
ACTION: * Logfile:          steps.CheckDBServer.log
ACTION: * Property File:    C:\usr\sap\A35\home\j2eeinst.props
ACTION: * Tool Version:     720.2.20070320012101
ACTION: **********************************************************************
DEBUG: Initializing Properties.
ACTION: Initializing steps.ini
DEBUG: Substep readen: 1
writePropFile: C:\usr\sap\A35\home\temp_j2eeinst\checkDBServer_param.txt
Content:
DECLARE @sVersion VARCHAR(1000)
SELECT @sVersion = @@VERSION
PRINT 'version='+@sVersion
DECLARE @sVersion2 VARCHAR(1000)
SELECT @sVersion2 = convert(varchar(1000),serverproperty('collation'))
PRINT 'collation='+@sVersion2
DEBUG: Creating script file: C:\usr\sap\A35\home\temp_j2eeinst\.\temp_j2eeinst\temp_script.2.pl
DEBUG: Creating script with command:
     C:\usr\sap\A35\home\tools\osql -E -i checkDBServer_param.txt -o version.out -r
Start command: C:\usr\sap\A35\home\perl\bin\perl.exe C:\usr\sap\A35\home\temp_j2eeinst\.\temp_j2eeinst\temp_script.2.pl
Execute in current working dir: C:\usr\sap\A35\home\temp_j2eeinst
Calling: C:\usr\sap\A35\home\perl\bin\perl.exe C:\usr\sap\A35\home\temp_j2eeinst\.\temp_j2eeinst\temp_script.2.pl
Tokenizing cmdstring...
Start external command...
Using parent environment...
DEBUG: Executing Argv:
DEBUG: Arg[0]: C:\usr\sap\A35\home\perl\bin\perl.exe
DEBUG: Arg[1]: C:\usr\sap\A35\home\temp_j2eeinst\.\temp_j2eeinst\temp_script.2.pl
DEBUG: Process started. Try to get Streams..
DEBUG: Got Streams. Try to read them...
perl: executing the following command
C:\usr\sap\A35\home\tools\osql -E -i checkDBServer_param.txt -o version.out -r
perl: command exited with status: 256
Class[SdcHelpers]Process exit value = 256
Class[SdcHelpers]Process exited with rc: 256
DEBUG: rc is: 256
ERROR: Is MSSQL DB Server running?
class[DBHelperMssql]DWI DialogMessageID 103 set in props file
DB Server check failed
ERROR: Execution of step: >> CheckDBServer <<
     failed. Execution returned: RC=100
     Elapsed time:         00:00:10 [HH:mm:ss]
====================================================
Regards,
Gajendra.