Cellular Data Plan, email address does not accept .mobi

I signed up for a data plan on my IPad and I am forced to use an old email address that ends in .net. in order to sign up. The signup process for a Cellular Data plan will not accept an email address that ends in .mobi. The error that appears is "Email address must be valid." The email is valid, but the IPad will not accept it.
So the question is how do we get Apple to change the log in process to allow for valid email addresses ending in .mobi (or other new types that may be out there)? This has been a problem since my first IPad with OS 4.
I have spoken with Apple support, my impression is that they listened, but it won't go anywhere.
thanks,
mike

Thanks for the replies, I just had the same problem yesterday and it was a misspelled e-mail address, BUT, it did take me three calls to AT&T and more than two and a half hours. The first person didn't even know what I was talking about and gave me a number for iPad support which turned out to be Apple's, so... no help. The second person told me they were there only to solve iPhone problems until I read her your posts, then she tried and tried until the call was cut off (this is AT&T after all). But the third person finally understood, even though it took her almost an hour to get to their iPad support department (she told me it was busy all the time) not before trying with their "technical department" also. I just can't believe that Apple sells millions of these things and AT&T can't supply a direct phone number for this department, or doesn't even train their personnel.

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Message was edited by:
frotfrot

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