Certificate selection and PIN entry include username/password

Our users are using Windows 7 and Internet Explorer.
When they visit a page that requires client authentication, they're prompted to "Select a certificate". However, their certificates are loaded below a username/password prompt.
When they select a certificate, during the PIN prompt, it also has a username/password prompt. They can't enter a PIN without clicking below to the PIN prompt, which is very irritating for users.
How do I disable the username/password prompt when selecting a certificate?
Thanks.

Hi,
Did you use IIS?
If yes, try the methods in this article:
Why do I still get a user/password Login prompt with Integrate Authentication (for Virtual server 2005 Administration website)
Remove Username-Password Prompts from the Web Module with Windows Authentication
Meanwhile, please post this issue in asp.net forum for more professional help.
http://forums.asp.net/
If no, give us a screenshot about your issue.
Karen Hu
TechNet Community Support

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    Pankaj,
    Thank you for your reply. I also have not seen the problems when manipulating the keys with keytool. However, when selecting a key through the KeyManager I get problems.
    I have wrapped the default KeyManager with another KeyManager which captures the calls to chooseClientAlias, and getPrivateKey so that I may use the key's password rather than the one that was used to load the keystore. The problem seems to arise before this.
    I get an UnrecoverableKeyException at the time that the KeyManagerFactory is initialized. I don't know what the KeyManagerFactory initialization method is doing with the password. Do you know where I might find the code for this? My debugger just gives me function defs. I think that I need to supply a custom KMF, but it would be nice to know what the default one is doing first.
    I noticed that you have authored a book on j2ee security. Does it cover this?
    Ethan

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