Cfpdf merge unable to instantiate com.adobe...PDFBookmark object fr

Hello,
I'm trying to merge two pdfs, one from a variable using cfdocument (A) and the other from an actual file (B). (A) would remains constant but (B) would change depending on what users upload. Once in a while I would get the following error especially when (B) is a verizon bill in pdf.
CFPDF action="merge"
Error","jrpp-1822","......","Unable to instantiate com.adobe.internal.pdftoolkit.pdf.interactive.navigation.PDFBookmark object from CosObject. The specific sequence of files included or processed is:[], line: 493 "
java.lang.RuntimeException: Unable to instantiate com.adobe.internal.pdftoolkit.pdf.interactive.navigation.PDFBookmark object from CosObject.
          at com.adobe.internal.pdftoolkit.pdf.document.PDFCosFactory.newObject(Unknown Source)
          at com.adobe.internal.pdftoolkit.pdf.document.PDFCosFactory.getInstance(Unknown Source)
          at com.adobe.internal.pdftoolkit.pdf.interactive.navigation.PDFBookmark.getInstance(Unknown Source)
          at com.adobe.internal.pdftoolkit.pdf.interactive.navigation.PDFBookmarkNode.getLastKid(Unkno wn Source)
          at com.adobe.internal.pdftoolkit.services.manipulations.PMMBookmark.walkBookmarksTree(Unknow n Source)
          at com.adobe.internal.pdftoolkit.services.manipulations.PMMBookmark.appendBookmarks(Unknown Source)
          at com.adobe.internal.pdftoolkit.services.manipulations.PMMService.insertPagesinRange(Unknow n Source)
          at com.adobe.internal.pdftoolkit.services.manipulations.PMMService.appendPages(Unknown Source)
          at coldfusion.pdf.PDFDocOperation.merge(PDFDocOperation.java:435)
          at coldfusion.tagext.lang.PDFParamTag.doStartTag(PDFParamTag.java:196)
However (B) doesn't seem to have any bookmark. I can open (B) from any pdf viewer but when I merge A and B, the error will occur.    Has anyone come across this issue?   I'm using coldfusion 9 which has an older iText engine.
Any help will be greatly appreciated!

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     at oracle.j2ee.ws.server.WebServiceProcessor.doService(WebServiceProcessor.java:96)
     at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:177)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
     at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:410)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
     at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
     at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
     at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
Caused by: org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1138)
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getJCAInteractionSpec(WSIFOperation_JCA.java:988)
     ... 87 more
Caused by: java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1130)
     ... 88 more
<2008-02-11 09:21:01,159> <DEBUG> <default.collaxa.cube.ws> <WSIFInvocationHandler::invoke> invoke failed
org.collaxa.thirdparty.apache.wsif.WSIFException: file:/C:/product/10.1.3.1/OracleAS_1/bpel/domains/default/tmp/.bpel_TESTFTPA_1.0_4cff327e075659a195b8d2d433227a22.tmp/Ftpa.wsdl [ Get_ptt::getNumFiles(payload,payload) ] - WSIF JCA Execute of operation 'getNumFiles' failed due to: Could not instantiate InteractionSpec due to: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     org.collaxa.thirdparty.apache.wsif.WSIFException: Could not instantiate InteractionSpec due to: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.executeRequestResponseOperation(WSIFOperation_JCA.java:623)
     at com.collaxa.cube.ws.WSIFInvocationHandler.invoke(WSIFInvocationHandler.java:431)
     at com.collaxa.cube.ws.WSInvocationManager.invoke2(WSInvocationManager.java:416)
     at com.collaxa.cube.ws.WSInvocationManager.invoke(WSInvocationManager.java:222)
     at com.collaxa.cube.engine.ext.wmp.BPELInvokeWMP.__invoke(BPELInvokeWMP.java:736)
     at com.collaxa.cube.engine.ext.wmp.BPELInvokeWMP.__executeStatements(BPELInvokeWMP.java:371)
     at com.collaxa.cube.engine.ext.wmp.BPELActivityWMP.perform(BPELActivityWMP.java:195)
     at com.collaxa.cube.engine.CubeEngine.performActivity(CubeEngine.java:3271)
     at com.collaxa.cube.engine.CubeEngine.handleWorkItem(CubeEngine.java:1697)
     at com.collaxa.cube.engine.dispatch.message.instance.PerformMessageHandler.handleLocal(PerformMessageHandler.java:75)
     at com.collaxa.cube.engine.dispatch.DispatchHelper.handleLocalMessage(DispatchHelper.java:184)
     at com.collaxa.cube.engine.dispatch.DispatchHelper.sendMemory(DispatchHelper.java:269)
     at com.collaxa.cube.engine.CubeEngine.endRequest(CubeEngine.java:5244)
     at com.collaxa.cube.engine.CubeEngine.createAndInvoke(CubeEngine.java:1083)
     at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.createAndInvoke(CubeEngineBean.java:132)
     at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.syncCreateAndInvoke(CubeEngineBean.java:161)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
     at com.evermind.server.ThreadState.runAs(ThreadState.java:620)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.TxRequiresNewInterceptor.invoke(TxRequiresNewInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
     at CubeEngineBean_LocalProxy_4bin6i8.syncCreateAndInvoke(Unknown Source)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequestAnyType(DeliveryHandler.java:499)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequest(DeliveryHandler.java:451)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.request(DeliveryHandler.java:125)
     at com.collaxa.cube.ejb.impl.DeliveryBean.request(DeliveryBean.java:95)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
     at com.evermind.server.ThreadState.runAs(ThreadState.java:620)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
     at DeliveryBean_RemoteProxy_4bin6i8.request(Unknown Source)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processNormalOperation(SOAPRequestProvider.java:455)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processBPELMessage(SOAPRequestProvider.java:278)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processMessage(SOAPRequestProvider.java:129)
     at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:869)
     at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:349)
     at oracle.j2ee.ws.server.provider.ProviderProcessor.doRequestProcessing(ProviderProcessor.java:460)
     at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:114)
     at oracle.j2ee.ws.server.WebServiceProcessor.doService(WebServiceProcessor.java:96)
     at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:177)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
     at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:410)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
     at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
     at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
     at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
Caused by: org.collaxa.thirdparty.apache.wsif.WSIFException: Could not instantiate InteractionSpec due to: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getJCAInteractionSpec(WSIFOperation_JCA.java:1073)
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.executeRequestResponseOperation(WSIFOperation_JCA.java:370)
     ... 86 more
Caused by: org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1138)
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getJCAInteractionSpec(WSIFOperation_JCA.java:988)
     ... 87 more
Caused by: java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1130)
     ... 88 more
<2008-02-11 09:21:01,159> <DEBUG> <default.collaxa.cube.ws> <WSIFInvocationHandler::invoke> Fault happened
org.collaxa.thirdparty.apache.wsif.WSIFException: Could not instantiate InteractionSpec due to: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getJCAInteractionSpec(WSIFOperation_JCA.java:1073)
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.executeRequestResponseOperation(WSIFOperation_JCA.java:370)
     at com.collaxa.cube.ws.WSIFInvocationHandler.invoke(WSIFInvocationHandler.java:431)
     at com.collaxa.cube.ws.WSInvocationManager.invoke2(WSInvocationManager.java:416)
     at com.collaxa.cube.ws.WSInvocationManager.invoke(WSInvocationManager.java:222)
     at com.collaxa.cube.engine.ext.wmp.BPELInvokeWMP.__invoke(BPELInvokeWMP.java:736)
     at com.collaxa.cube.engine.ext.wmp.BPELInvokeWMP.__executeStatements(BPELInvokeWMP.java:371)
     at com.collaxa.cube.engine.ext.wmp.BPELActivityWMP.perform(BPELActivityWMP.java:195)
     at com.collaxa.cube.engine.CubeEngine.performActivity(CubeEngine.java:3271)
     at com.collaxa.cube.engine.CubeEngine.handleWorkItem(CubeEngine.java:1697)
     at com.collaxa.cube.engine.dispatch.message.instance.PerformMessageHandler.handleLocal(PerformMessageHandler.java:75)
     at com.collaxa.cube.engine.dispatch.DispatchHelper.handleLocalMessage(DispatchHelper.java:184)
     at com.collaxa.cube.engine.dispatch.DispatchHelper.sendMemory(DispatchHelper.java:269)
     at com.collaxa.cube.engine.CubeEngine.endRequest(CubeEngine.java:5244)
     at com.collaxa.cube.engine.CubeEngine.createAndInvoke(CubeEngine.java:1083)
     at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.createAndInvoke(CubeEngineBean.java:132)
     at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.syncCreateAndInvoke(CubeEngineBean.java:161)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
     at com.evermind.server.ThreadState.runAs(ThreadState.java:620)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.TxRequiresNewInterceptor.invoke(TxRequiresNewInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
     at CubeEngineBean_LocalProxy_4bin6i8.syncCreateAndInvoke(Unknown Source)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequestAnyType(DeliveryHandler.java:499)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequest(DeliveryHandler.java:451)
     at com.collaxa.cube.engine.delivery.DeliveryHandler.request(DeliveryHandler.java:125)
     at com.collaxa.cube.ejb.impl.DeliveryBean.request(DeliveryBean.java:95)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
     at com.evermind.server.ThreadState.runAs(ThreadState.java:620)
     at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
     at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
     at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
     at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
     at DeliveryBean_RemoteProxy_4bin6i8.request(Unknown Source)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processNormalOperation(SOAPRequestProvider.java:455)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processBPELMessage(SOAPRequestProvider.java:278)
     at com.collaxa.cube.ws.soap.oc4j.SOAPRequestProvider.processMessage(SOAPRequestProvider.java:129)
     at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:869)
     at oracle.j2ee.ws.server.WebServiceProcessor.invokeEndpointImplementation(WebServiceProcessor.java:349)
     at oracle.j2ee.ws.server.provider.ProviderProcessor.doRequestProcessing(ProviderProcessor.java:460)
     at oracle.j2ee.ws.server.WebServiceProcessor.processRequest(WebServiceProcessor.java:114)
     at oracle.j2ee.ws.server.WebServiceProcessor.doService(WebServiceProcessor.java:96)
     at oracle.j2ee.ws.server.WebServiceServlet.doPost(WebServiceServlet.java:177)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
     at oracle.security.jazn.oc4j.JAZNFilter$1.run(JAZNFilter.java:396)
     at java.security.AccessController.doPrivileged(Native Method)
     at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
     at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:410)
     at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
     at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
     at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
     at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
     at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
     at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
     at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
     at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
     at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
Caused by: org.collaxa.thirdparty.apache.wsif.WSIFException: Unable to instantiate record converter CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter; nested exception is:
     java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1138)
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getJCAInteractionSpec(WSIFOperation_JCA.java:988)
     ... 87 more
Caused by: java.lang.ClassCastException: CustomFtpAdapter.customftpadapter.FtpXmlRecordConverter
     at oracle.tip.adapter.fw.wsif.jca.WSIFOperation_JCA.getCCIRecordConverterCallout(WSIFOperation_JCA.java:1130)
     ... 88 more

Error Info... FPRUNX 001: ADS: com.adobe.ProcessingException:

Anyone every run into this error after saving a PO?
Error Info...   FPRUNX 001: ADS: com.adobe.ProcessingException: com.adobe.Processin
The full message is:
System ID....   PR3
Client.......   100
User......... ELBURGD
Transaction..   ME21N
Update key...   4EC42600E07900E1E10080000A14402B
Generated....   17.11.2011, 06:09:20
Completed....   17.11.2011, 06:09:24
Error Info...   FPRUNX 001: ADS: com.adobe.ProcessingException: com.adobe.Processin
Using SM13 it says:
Function Module: RV_MESSAGE_UPDATE
Status:                  Update was Terminated
Class:                   FPRUNX      Number: 001
FPRUNX 001: ADS: com.adobe.ProcessingException: com.adobe.Processin
This happens seemingly randomly in production after the user saves a PO. They'll create a PO, save it, get the PO number , start a new PO and a message box pops up saying:
Express document 'Update was terminated' received from author 'xxxx xxxxx'
If the user goes back to the PO to look it up, the PO does not exist. If the user creates a new PO (or recreates the one that failed to commit to the database), it'll save with no trouble... same print settings, same everything. This leads me to believe the problem isn't with the PO form but with the ADS. The PO form is custom and works without error in dev and QA. I do believe the users are setting the message options to Print Immediately.
I am unable to recreate the problem in dev or QA, and it appears randomly in production. I've run the ADS test programs in production and they come back without errors.
Has anyone run into this before? Are there some settings on the ADS that might need to be adjusted? I don't think this is form related since we're able to recreate the same PO and save without error immediately afterwards, but could this be a form problem?
I am open to any and all experiences you've encounted, and any suggestions you may have.
Jeff Kulbeth

Recently I had the same error with Adobe Form. In my case there were a few problems regarding data binding and data format. In a Form there was unresolved data binding warning and data format mismatch with one field - Form interface contained variable of type decimal and in the Form content that variable was bound to the field of type numeric with data format integer. Adobe Form with such kind of issues can be activated without errors but during Form call you get error FPRUNX001
So my advice would be to consider things like:
Resolve data binding warnings. Its in the Report palette witch by default is located in the bottom left corner of the vertical palettes bar.
Check that Form interface data types match with Form content fields data formats in data binding sub-menu.
Also in your Form calling application you can trace ADS by using these function modules:
FP_GET_LAST_ADS_ERRSTR - provides texts about the cause of the error
FP_GET_LAST_ADS_TRACE - provides a trace of the Adobe document services

I am unable to axcess any adobe software since OS X YOSEMITE took over my laptop. I keep getting this message, "To open Adobe CS5" you need to install the legacy Java SE 6 runtime. Does anyone know what to do. My efforts have not worked.

I am unable to axcess any adobe software since OS X YOSEMITE took over my laptop. I keep getting this message, "To open Adobe CS5" you need to install the legacy Java SE 6 runtime. Does anyone know what to do? My efforts have not worked.

and - check with Adobe - would strongly suspect you need to upgrade CS. Strongly consider Creative Cloud, access to the entire TypeKit alone is amazing.
https://www.adobe.com/creativecloud.html

Unable to install the adobe protected content module

I'm getting an unable to install the adobe protected content module error while trying to watch video on a website I've used millions of times (http://video.citytv.com/video/ ).    I've checked on your link to find that I'm running version 10.3.183.29 on mac os x 10.5.8 which is the most current flash I can have with my operating system. I've changed from Chrome, to firefox to safari to watch this site with no luck on any browsers. I'm getting pretty frustrated. Please Help.

Hi Justine,
We're looking into citytv.com and the brightcove setup there.
In the meantime, could you see if "known good" content plays using the Mac OSX setup and player you have?
1. Open the Adobe test player http://drmtest2.adobe.com:8080/TVP/TestVideoPlayer_FP.html
2. In the URL field, enter http://drmtest2.adobe.com:8080/Content/anonymous.f4v     (case-sensitive)
3. Press the [Update Adobe CP] button. It should log "AdobeCP update Complete. Updating time: xxxx milliseconds" at the right.
4. Press the [Play] button and see if you see the Getty Train video playing.
For our internal testing, we were using the 30Rock episode 6, season 7:
http://video.citytv.com/video/detail/1971593280001.000000/aunt-phatso-vs-jack-donaghy/
What error are you getting during attempted playback?
We assume you're from Canada since CityTV is from Canada.
What we see is: if we try to play this content from the U.S, it fails to play on any platform (Windows 7, Windows XP, Mac OSX 10.8, 10.5.7 with various browsers & players) but we see no error - just blank video area.
When we use a system in our Canada office, playback works and it also works when we use VPN.   Is it possible there is some issue with checking geo-location?   (are you perhaps inadvertently logged into a VPN to the US during your playback tests?   or traveling?)
Thanks.
Stephen

I am unable to install ANY Adobe product on my Macintosh

I am unable to install ANY Adobe product on my Macintosh
iMac running 10.9
Tried to update Adobe Reader and was unable to.
Removed Reader and tried to reinstall, no luck.
Now my copy of Adobe Acrobat Pro will not run or reinstall.
I have spend over an hour with Adobe tech support only to be told that they will escalate it to someone else.

Just to let you know,
I applied this procedure today http://forums.adobe.com/message/5780749#5780749
and it solved all my issues, CCDesktop and PhotoshopCC correctly installed and up and running now.
Regards,
Roberto

Cfpdf merge unable to instantiate com.adobe...PDFBookmark object fr

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