Change address from USA to Canada for payment verification when buying in the App Store

I am trying to purchase in the App Store ...asks me to update my credit card info....I am trying but it does not allow me to put in my correct address in Canada and only gives me a US option....this does not match my billing info for my card and it does not allow me to go further....any suggestions about how to allow a Canadian address as opposed to a US one?

Strictly speaking once you change countries you are not supposed to use the iTunes Store in another country.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE
You are supposed to change the association of your present AppleID to the new country. You will lose access to re-downloads of previously purchased media and to updates for apps. Before you change country make sure you have downloaded and backed up any purchases from your previous country's store. You will not be able to re-download them again once you change countries and it won't be easy to change countries to the previous one once you lose your payment method for the former country (as well as a wait period). As long as you have them on your computer you will be okay.
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account - http://support.apple.com/kb/ht6119 - "After you change the country of your account, you won't see the items you purchased from the previous country’s store in the Purchased section."
Note, if you create a new AppleID as another person recommended it won't help much with your US associated account unless you continue to maintain a US credit card billed to an address in the USA (basically pretend you never moved to Canada and hope Apple isn't tracking the country of your ISP you are using in Canada when you try to do things with the US account). This would add to the complexity of using iTunes (which I won't go into in detail unless you insist) because it isn't really set up for easy multiple account use.

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HT201400 i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the

i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store

Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases.

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Did you update your operating system? If so, did it solve the problem? I have not updated my OS because so many people complained that the newer Os's had problems.

I just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?

i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?

Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact

HT202159 I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to downlo

I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

After changing my user id my iPad still brings up my old id when logging into the App Store. How do I fix this?

Did you change the ID in Settings>iTunes & App Store (on the iPad) also?
Note that any items purchased with your old ID are permanently tied to it and cannot be transferred to the new one.
~Lyssa

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

After the latest update from apple. When I access the App Store the language switches to French

After the last apple update the App Store switches to French from English. How do I fix this?
KDilworth

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen
5. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo. Ignore the red slider

HT203128 My ipad requests for apple id and signature of a different person, not mine, when updating in the apps store

Change id in the apps store to update apps

Apps are forever tied to the AppleID used to download them.
Either use the ID & passcode used to download the app when
updating the app, or delete the app and redownload using your
AppleID. If the app in question is not free, you will have to pay
for it again under your AppleID.

Bought a MacBook Pro for granddaughter for college and she cannot access the app store to purchase apps needed for class. Always gets security questions that she did not set up and therefore she is denied access. But it does show her redeemable balance.

I bought a 13" MacBook Pro for our college bound granddaughter. She cannot access the app store as she
gets security questions to answer that she never set up, and of course it won't let her purchase anything. She has
a redeemable balance, but can't get past the security questions and can't seem to find another way to circumvent this.
What can she do?

If she has trouble with the first advisor, she can always ask to speak to a senior advisor. However, AppleCare isn't really needed in cases like this, as the iTunes Store is quite familiar with accounts of this nature, and it's more of their speciality. Your daughter may want to contact them next time, but it's only email support at the moment (soon to change).
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Getting prompted for password EVERY time I open the App Store!

Does anyone have this happen to them? Every time I tap the App Store icon to go browse for new apps, it asks me for my password. Every time. Its driving me nuts LOL. It just started doing it recently out of the blue, so I'm not sure what's causing the issue. I've included a screenshot below...
Has anyone seen this or, better yet, cured this? Thanks in advance!

Anyone?
Totally weird stuff, as it's still doing it. This is after phone reboots, iTunes syncs, etc. etc. I just don't get it...

HT1918 i can not change the address from USA to Canada so i live in Canada now How can i do that? or if i can not change How can i delete an account and make the new account by use the same email address?

because i can not use the Canadian card to redeem in my account from USA. should i delete an account and create the new one that should valid in Canada by using the same email address? or what should i do? (i really want to use my recent email)

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

Dears I buy I phone from USA and I live in Iraq when I insert the SIM card it was not work becuase the I phone need actavetion from apple so I need to know how I can do that

if you can support me to solve this problem of my I phone

If you bought the new phone from an authorized dealer you should be able to turn it on and see the setup assistant that guides you through the process of setup and activation. What happens when you turn the phone on?
Or did you buy a used phone from someone? What exactly do you see on the phone when you turn it on? What messages are displayed?

HT204053 How do you change your region when iTunes and the App Store keep changing it

I live in china but I'm from Canada and my iTunes is linked to Canada. Twice so far this year I have had my iTunes, App Store, and iBooks all convert to the Chinese sites. I am trying to put it back to Canada but for some reason it won't change. My region is still Canada so I'm not quite sure what is going on. Can anyone help?

Apps are permanently tied to the Apple ID used to purchase them. You will always be asked for the password associated with this ID when updating apps, regardless of whether or not you are using this ID for current purchases. The only way to stop this is to delete the old apps from your phone and iTunes and repurchase them with your current ID.
Edit: to change the ID used for future purchases on your phone, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the new ID. As explained above, you will still be prompted with the old ID when updating apps purchase with the older ID.
Message was edited by: randers4

Payment Declined When Trying To Update App Store Free Updates

I have several updates on App Store on my iphone, these are on apps ive paid for that just generally need to be updated for free..
When i go to update them, it says payment declined on the card im using, yet i have a few pounds in my account and ive used the same card before, with the same details with no hassle. It's only recently it has started declining, yet it shouldnt even need to be taking a payment what so ever as updates are free! Ive even tried with another card and guess what, same problem!
Does anyone have the answer to this solution??

Try this user tip: Help for Error 13

Change address from USA to Canada for payment verification when buying in the App Store

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