Change from BB to Android data plan - contract cancellation fee?

Just wondering if anyone has experience with the following:
I have a Blackberry (with data plan) that expires in July 2011 but want to upgrade to an Android LTE phone (I am eligible for NE2). Since I will have to technically change plans from a BB data plan to a regular/LTE data plan, does that constitute an early termination of my contract and therefore be liable for early termination fees? Sounds silly since I'm renewing for exactly the same thing but when I try to buy the phone and change plans online it seems to indicate that I'll have to pay this termination fee.
Thanks!

rthoma4 wrote:
Just wondering if anyone has experience with the following:
I have a Blackberry (with data plan) that expires in July 2011 but want to upgrade to an Android LTE phone (I am eligible for NE2). Since I will have to technically change plans from a BB data plan to a regular/LTE data plan, does that constitute an early termination of my contract and therefore be liable for early termination fees? Sounds silly since I'm renewing for exactly the same thing but when I try to buy the phone and change plans online it seems to indicate that I'll have to pay this termination fee.
Thanks!
If you are just upgrading your BB to an Android(i.e. the Android phone being activated on the same phone # that the BB is currently on), then no, there will not be any EFT. You will have to sign a new 2yr contract to get the discounted pricing from Verizon and will be subject to an ETF if you cancel your line before your new 2yr contract is up.

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Changing To New AT&T Data Plan, Breaks Voice Mail

Sorry, but I'm posting this in several iPhone Hardware Discussions, since I think it applies to all versions of iPhones.
I'm also sorry if this has been posted before, but I'm not looking for help or answers, I'm providing them.
I have been on the $30 per month unlimited data plan with AT&T. Today I decided to change to one of the lower cost, lower monthly data rate plans. I called up AT&T and they made the change.
What I didn't realize is that making this change broke my voice mail. Well, more specifically, it broke the voice mail on all 5 phones in our Family Plan.
By breaking voice mail I mean that people can no longer leave you voice mail messages. If they call you, they will get the standard message that this person does not have a voice mail box and you cannot leave them a message.
Unfortunately, you don't realize it's broke. Since no one can leave you a voice mail, you don't get any voice mail notifications. AT&T doesn't send you a message stating that they just broke your voice mail. Your voice mail is broke and you don't know it.
It was my wife who figured it out. She had several missed call notifications, but no voice mail notifications, which seemed odd. When she clicked on the voice mail icon, she was prompted to Set Up Your Voice Mail. There was no list of her existing voice mail messages. Just a button to click to start the set up process. Which she did. She was asked to enter her PIN and record an outgoing message, even though she had done this the first time she set up her voice mail. She entered both her PIN and outgoing prompt. But when she clicked Save she got an error message stating that she could not set up voice mail. Her voice mail needed to be set up, but it wouldn't let her. There was no suggestion in the prompt telling her what to do or why it was suddenly broken.
So, I called AT&T. The person I spoke said I needed to power down the phone, which I did. After powering the phone back up, voice mail was still broke. I was then transferred to AT&T tech support. That person told me power down the phone. Which I did, but with some skepticism. After powering the phone back up I was told to go back into voice mail, which was still asking me to set up my voice mail. I followed the prompts and entered my PIN and recorded my greeting. This time it worked. Not only did I get voice working again, but I could see all the old voice mails I had. Unfortunately, I cannot get any voice mail messages during the several hours it was broken because none could be recorded.
Technical support person did fix the problem. However, I had to contact all family members and we had to go through this same procedure (power off, wait, power on, re-enter a new PIN and greeting) for each and every phone. This took somewhere close to an hour of my time.
The AT&T technical support person explained to me that since I changed my data plan (from unlimited to 200 MB) new "configuration" data needed to be sent to the phone. To get this data to your phone, you have to turn the phone off so they can send the data. Then you have to renter all your voice mail data.
Incredible.
So, as I said, I'm not looking for help or answers. But I thought posting what I went through might be helpful to anyone else who might change their data plan.
Changing data plans = Broken voice mail .... Which requires a long phone call to technical support and reentering your voice mail data.
Sheesh.

I've been a cell phone user since the early days of analog cellular. Back in the days of brick phones, of which I was a user.
I've been a customer of of Cellular One, Ameritech, Verizon, T Mobile, Cingular and AT&T.
I've never experienced loosing my voice mail as I did today.
I considered my voice mail broken since I could not access my visual voice mail on my phone, I could not reset my voice mail on my phone (following the prompts on my phone) and no one could leave me a voice mail message if they called me. I called AT&T customer support and they could not get my voice mail working. I'm not sure what more could be broken, but I would classify my voice mail as broken.
You may find it acceptable to have your voice mail broken (or perhaps cut off) if you change your data plan, but I don't think that's acceptable.
I don't see how I made a major change to my account. I didn't make any changes to the types of data I can send or receive. The only change I made was to opt for a lower cost plan that delivers all the same data. That change resulted in all 5 members of my family plan to loose their voice mail.
You may be correct that all this needed was for it to be reset. But, I can't reset it. The customer service person could not reset it. It took the tech support person to be able to reset it. All of which was about an hour on the phone.
I don't think this experience should be typical. Maybe it isn't. Maybe for some strange reason, in my circumstance something more went wrong. But, that's not what AT&T told me. They told me what I experienced is typical.
So, I thought I would post this for people that might experience this issue, or think about changing their data plan so that they would know what to do.
But, perhaps I was wrong in using this Discussion site to post what I thought might be helpful.
I'm sorry. I will (as I told a previous poster) delete this post. As soon I as I figure out how.

Has anyone here gotten any notification from VZW that tiered data plans are coming on July 7?

I have heard on the internet, as well as my TV local newscast, but not once have I gotten an email, text, phone call or postcard in the mail that there will be tiered data plans beginning 7/7/11. I am not one to complain about vzw, but I have to say something here; this is to say the least pi** poor customer service. Here we are t minus 6 days and counting, and I haven't heard one peep from VZW. I hate to think that they are trying to catch people off guard with tiered data, but their silence just reinforces that fact.

jimfitzgerald wrote:
There is absolutely no reason for Verizon to notify current customers who are under contract. Anyone who shops for a new contract will know what their options are and what the prices are.
That actually makes a lot of sense!

Changing to pay as you go plan or canceling account.

I am recently divorced and now living on my own on one very small income. I have an original first generation Droid, and with the data plan my bill is close to $100 a month. I am having to cut costs anywhere I can because of the dramatic decrease in income I now have encountered. My contract ends in December, so since I only have about 6 months I am wondering if there is a way I can just switch to a pay as you go plan and get out of my contract. I would even be willing to change to a lesser phone. If not, is the best option I have to suck it up and pay the early cancellation fee? To my understanding it would be somewhere in the vicinity of $170. Thanks in advance for any info!

shnookems wrote:
I am recently divorced and now living on my own on one very small income. I have an original first generation Droid, and with the data plan my bill is close to $100 a month. I am having to cut costs anywhere I can because of the dramatic decrease in income I now have encountered. My contract ends in December, so since I only have about 6 months I am wondering if there is a way I can just switch to a pay as you go plan and get out of my contract. No, you cannot switch to pre-pay without paying the ETF. Also, if you use Verizon's prepaid service with your Droid (a smartphone) it will be just as expensive as the contract service, because you cannot use smartphones with the daily plans. I would even be willing to change to a lesser phone. If not, is the best option I have to suck it up and pay the early cancellation fee? If you switch to a "feature" phone that does not require data (you can get one used from eBay, Craigslist, etc.), you can remove the $29.99 data package, saving you that money. You should also consider finding ways to reduce the amount of minutes/texts you use to decrease those costs. You could switch to alternatives like Skype on your computer for your calling, or just try to call during your evening and weekend periods more often. To my understanding it would be somewhere in the vicinity of $170. Your ETF will be $350 less $10 for each month of service that you complete. Thanks in advance for any info!

Refund my $90 early contract cancellation fee... I do not remember agreeing to it!

I was told that I agreed to a $90 early termination fee when I was re-negotiating my lost discounts on February 4th. I'm old. I do not remember that, nor would I have agreed to it...I would have switched to Cox. This is a case where you say I agreed and I'm not going to dispute it... don't bore me with restating that. I don't remember it and I'm the customer...remember? After 1 1/2 hour of my life, that I won't get back, on the phone trying to credit that amount back to my account, and refusing at all levels, they hung up on me. I think Verizon is the worst vendor my wife and I have to deal with. Deception and bait and switch is your business model. All we want is for them to match another provider in our area, give us a 10 year contract, and leave us alone. I can't even look at the company logo without getting sick. For now, we just want that $90 credited to our account and I'll deal with you again next year. If you don't do it, we'll spend whatever life energy we have left going viral with your deception of these two old AARP members. Hell, we may not live 10 more years. Are you listening and hearing us???????????

Couple of comments:
1) This is mainly a user supported board.
2) No provider will give a 10 year contract.
3) Just about every provider is going to have an early cancellation fee in exchange for a contract. It happens for TV, cell phone even alternate electrical or natural gas contracts.
4) You should have received info on Terms and Conditions when you signed up again. No one ever reads them yet they complain when they don't like them.
5) I thought you typically get 30 days to cancel a contract from Verizon. Not sure how long it has been for you.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Ipad 4 WiFI + Cellular Without Long Data Plan Contract

Dear Best Buy
I just ask my friend to buy Ipad 4 WiFi + Cellular on 06 November 2012 but when he go to best buy your staff told that unless i need to sign on 2 years contract plan. I need to ask you that could I buy Ipad 4 WiFi + Cellular without apply 2 years contract or I can only apply Month-to-Month contract? Anyways, If possible I need to change my Ipad 4 from WiFi only to WiFi + Cellular, this ipad is still in sealed box with completed proof of purchase. and could I change it to the Best Buy nearest of my home town? Please feedback to us ASAP.
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Pisoth

Hi You_Pisoth,
I apologize for the confusion. You can indeed buy the iPad on a month-to-month plan or without a plan at all if you like. Any Best Buy store should be able to make the exchange for you. Just be sure you have your receipt with you when you stop in.
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Changed from iPhone to Android, can't receive messages from other iPhones?

Hi,
I recently swapped an iPhone for an Android phone, however since then I can no longer receive messages from iPhones as they are sent as iMessages? Could anybody provide details of how to stop this?
Thanks

Fbaerisw wrote:
I am currently having the same issue. Went from iphone 4 to Galaxy s3. I changed user ID and Password online // turned off all imessages and icloud on I phone // also deregistered phone on itunes on computer // Verizon stated it would take 24 hours but nothing has yet updated // I went to the site to unregistered on apple support but the phone wasn't even listed on there. Is there anything else I should do? Should I just go back to my iphone at this point.. its been over a week. please help extremely frusterated .. thank you!
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I have a contact that changed from iPhone to Android, but my iPhone cannot recognize the switch and continues sending texts as iMessage.

I have an iPhone and one of my contacts switched from iPhone to Galaxy phones. But now when I text them, my messages continue sending as iMessage, even though they do not have the iMessage feature anymore. The only way my texts are sending is when I turn the iMessage feature completely off on my phone. I tried holding the individual iMessage texts down and clicking the "send as text" option but then my messages aren't delivering, I deleted and re-added the number, and restarted my phone. How do I make my phone recognize it's not an iPhone anymore?

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why cant i do it online or speak to a member of your team pleasex

Edge and Data Plan charge changes

I'm on an existing month-to-month coming off a 2 year agreement with two lines and 10GB data per month at $80. On Feb 4 my daughter (2nd line) went to the Verizon store and moved her line to Edge Plan and the rep set the plan for the 10GB $80/mth for the duration of the agreement (at least that's the way it looks to me from the contract). Feb 4th was the same day for the expiration of the 10GB plan at $80/mth and it's now $100/mth. I've got the first month's bill and see the $80/mth billing and the name is still "MORE EVERY UNL Tlk TXT 10GB".
I am planning on getting a new phone on the primary line (probably the Samsung Galaxy S6) and was looking at the Edge plan vs buying outright the phone.
My question is if the Primary line is setup for Edge (new GS6) will this cause the data plan to reprice at the current rate of $100/mth or will the contract maintain the $80/mth pricing? If it does reprice - then buying outright is a better deal to keep the 10GB plan, at least that's how it looks to me.
Anyone know?
Thanks in advance for any help.

elliew wrote:
" - unless you choose to change your plan."
I understand the plans can continue when not changed.
The question is when changing an out-of-contract line (i.e. month-to-month) to an Edge line - does that constitue a "contract change" that would effect the data plan billing aspect of the bill?
Thus,
a) can I Edge a new phone and keep the 10GB data plan at $80 or
b) must I bring my own phone (i.e. full price buyout) and keep the 10GB data plan at $80.
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Switching phones--why can't I keep the same data plan?

I am on a family plan with three phones on it, two of which are Android phones. The third line, currently suspended by me, is on an LG Env3. Before the data plans changed, I added the unlimited data to the phone for $29.99. I reactivated the line to verify the data plan shows on it, and then suspended the phone again.
I want to use this extra line as a house phone, and I have an HTC Eris I'd like to use. Since it's a smart phone, I know I have to have a data package, which is already attached to the line. When I got on-line and tried to reactivate the line, changing it to the Eris, a window popped up telling me I have to switch to one of the new data plans.
Anyone have any idea why it is doing this? I changed from the Eris to a Thunderbolt on one of the other lines two weeks ago, and had no problem keeping the unlimited $29.99 plan.
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(Originally posted in wrong forum)

LG Env3 is not a smartphone. The feature phone unlimited data plan is coded differently than the smartphone unlimited data plan. If you change that line to a smartphone (like a Droid Eris) you have to select from the currently available data plan options.
As long as you keep a feature phone on that line you can keep the grandfathered feature phone unlimited data plan.

What will happen to my unlimited 3G data plan if VZW gives me the Samsung Droid Charge 4G phone?

I currently have the Samsung Fascinate and the unlimited data plan, with a 20% corporate
discount . The 2-year contract started when I bought the Fascinate in November 2010.
If I'm not mistaken, my unlimited plan is grandfathered in, even after Verizon changed the
2GB limit for data plans.
There is no 4G service in my part of the state. There won't be 4G for at least 2 years,
according to the Verizon corporate store manager. My part of the state was the second
to last to get 3G on the east coast.
If I take Verizon's offer and accept the Samsung Droid Charge 4G as a replacement phone,
what will happento my existing unlimited 3G data plan? Can they activate the 4G phone
on a 3G data plan?
Will the 4G phone pick up 4G signal when I travel to a major city with 4G service? (nearest
city with 4G is 230 miles away)

SFObrien wrote:
If I understand their policy correct you will continue your current unlimited 3G plan and have access to 4G in coverage areas as long as you DON'T change your plan. If you change your plan new rates will apply.
Can one of the Verizon guys here verify this?
Consider it verified, Steve!

Switching to an old Basic phone for a week.... will I lose my unlimited data plan?

I have a Droid Incredible. It sold on ebay sooner than anticipated. So I need to activate my old LG EnV until Jan 7th when I can upgrade to a new phone (because the Incredible will get shipped out first thing in the morning to my buyer, and I'll still need a phone for those 5 days in between!)
The LG EnV is not a smartphone. It does not require a data plan. Will my data plan get cancelled when I enable this phone? I have an unlimited data plan that I was grandfathered into. I don't want to lose it. When I get my Galaxy Nexus I plan to take advantage of my data plan!!! lol

Speaking from personal experience, my wife's Droid had become unuseable at one point and we had to activate an old dumbphone for her while waiting for the replacement. I posed the question several times about the unlimited data and the rep on the phone made a note on my account. After we got the replacement, the unlimited data was back on, and I had a reference just in case.

Change from BB to Android data plan - contract cancellation fee?

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