Switching to an old Basic phone for a week.... will I lose my unlimited data plan?

I have a Droid Incredible. It sold on ebay sooner than anticipated. So I need to activate my old LG EnV until Jan 7th when I can upgrade to a new phone (because the Incredible will get shipped out first thing in the morning to my buyer, and I'll still need a phone for those 5 days in between!)
The LG EnV is not a smartphone. It does not require a data plan. Will my data plan get cancelled when I enable this phone? I have an unlimited data plan that I was grandfathered into. I don't want to lose it. When I get my Galaxy Nexus I plan to take advantage of my data plan!!! lol

Speaking from personal experience, my wife's Droid had become unuseable at one point and we had to activate an old dumbphone for her while waiting for the replacement.  I posed the question several times about the unlimited data and the rep on the phone made a note on my account. After we got the replacement, the unlimited data was back on, and I had a reference just in case.

Similar Messages

  • Waiting for Thunderbolt replacement, if I switch to my old enV touch will I lose my unlimited data?

    I have to wait a few days to replace my Thunderbolt that I broke. I want to switch to my old EnV touch, but I can't unless I change my data plan. I, currently, have the unlimited data for $30. My question is when I get my replacement can I still have my unlimited data?

    Hello Sarahkaylpn,
    I'm sorry to hear that you had to have your device replaced. It sounds like everything is taken care of since you are receiving a replacement by mail. I am happy to advise that you are able to keep your unlimited data plan, provided that certainly guidelines are met. 
    ESN (electronic serial number) change away from/back to Smartphone with unlimited data (lost or stolen device, warranty replacement, or loaner device) within 14 days of the effective date of the change
    ESN change away from/back to MB (Mobile Broadband) device with grandfathered plan (lost or stolen device, warranty replacement, or loaner device) such as $35/3GB and $20/1GB within 14 days of the effective date of the change
    Pricing plan or feature change within 14 days of the effective date of the previous change
    In your case, Sarahkaylpn, the first bullet point describes your situation. So long as you activated you replacement device within 14 days of our original Thunderbolt's deactivation then you can switch back to the unlimited data package. If you have any additional questions or concerns then feel free to reply to this posting for additional assistance.
    Thank you...

  • If i remove one of two phones from my plan will it require a new plan? If so, will I lose my unlimited data?

    I need to remove my son's phone from my family plan and I am worried that doing so will cause me to lose my unlimited data.  Does anyone know if my worries are legit?  The 2nd phone is costing me about 30 bucks a month would I be better off just keeping it to prevent updating my plan?
    Thanks in advance for your help.

    no, canceling the line will not affect your line/contract; you will have to pay an ETF if your son's line is still under contract, though
    if he wants to take over his line on his own account, you could have him do an Assumption of Liability

  • Unlimited data plan and discount dispute on new phone

    Problem #1
    Before the unlimited data plan was discontinued earlier this month, I added it to my current plan (phone is an LG EnV3)
    On Monday, 7/18, I became eligible for a new phone upgrade, and wanted to purchase the Driod Incredible 2.
    While on the website, I noticed that it would not let me keep the unlimited plan while upgrading, so I contacted an online service rep.
    A screen capture of the conversation can be found here -->   http://img835.imageshack.us/img835/5640/chattk.jpg
    The online service rep, Logan W, told me that I could keep it, all I would have to do is contact customer service afterwards and have them make sure that my current package stays.
    Flash forward to today, I called customer service when I recieved my new phone, and was told that what your online service rep told me doesn't matter, that you can't keep the unlimited data plan if you move from a "feature phone" to a "smart phone."
    I told her that is not what I was told prior to purchasing the phone, and she basically said she didn't care, she would send a ticket to some department to see if I could keep the unlimited data plan, but it was up to them, and that I would get a call back with their decision in 24 to 48 hours.
    Problem #2
    On Monday, 7/18, the Driod Incredible 2 was shown on the Verizon Website as $159.99 - $50 online discount = $109.99
    A screen capture of the webpage --> http://img810.imageshack.us/img810/5301/pricee.jpg
    When I added it to the website's cart, it took off $30 for my loyalty discount, resulting in a price of
    $159.99 - $50 online discount - $30 loyalty discount = $79.99
    But when I reached the final page of check out, the price went back up to $109.99.  I asked your online customer service rep about this (as seen in the above transcript) , and he said that all I would have to do is call customer service after the sale and they would credit my account for the missing loyalty discount.  I then purchased the phone for $109.99 + $8.80 tax = $118.79
    Back to today, after I inquired about the unlimited data plan, I asked the customer service rep about this credit.  After checking it out, she would not believe me that the starting price was $159.99.
    She at first said the phone price was $199.99 and I did get my loyalty dscount, but $199.99- $50 online discount - $30 loyalty discount = $119.99 + tax.  When I told her that wasn't the case because that was more than the $118.79 I was billed, she told me that "somehow I get a better deal and should have been charged $10 more"
    I tried to tell her that her pricing does not line up with the facts (my screen capture, my order email).  She then told me that my phone was somehow actually $$139.99 and I got my loyalty discount which brought it to $109.99.  It was like she was trying to fudge the numbers so they came out to the right price.
    This is a direct copy & paste from the first email I recieved from [email protected], that again shows the original price was $159.99 with a $50 online discount.
    Due Now
    Equipment Upgrade:
    1   HTC DROID INCREDIBLE 2 -regularly $159.99         $109.99*
    Due now:  detail of total charges to be billed to credit card
    Shipping: Free
    Subtotal: $109.99
    Taxes, Governmental Surcharges & Fees: $8.80
        NY Local Sales Tax* $4.40
        NY State Sales Tax* $4.40
    Total charges to be billed to credit card: $118.79
    Your customer service rep would not budge, she told me if I didn't like the price that I could send the phone back within 14 days.
    I am amazed at how I was told one thing by your online service rep previous to purchasing a new phone and agreeing to a 2 year contract, but after I get the phone, I am told something completely different by your customer service rep.  I feel this is totally dishonest and a great way to make people hate your company.
    All I want is VW to honor what I was told previous to purchasing this new phone.  If I can not keep the unlimited data plan I will be returning the new phone and moving on to another phone provider.

    unclebrady wrote:
    Reply to your first point:
    I was unaware of this *exception* to the rule when I ordered my new phone and agreed to another 2 year contract.  I did my due dilligence by asking a verizon online service rep to confirm that my unlimited data plan would transfer *BEFORE* I ordered.  I did not know of these forums until after my most recent call when I searched google for "verizon complaint forum."   I didn't read your "transcripts" because it's a moot point - that is Verizon's policy plain and simple, and although I agree it does suck, and it's TERRIBLE that they didn't warn customers properly, the Verizon reps did not know any of the details of the new plans until they were put into affect. (Also, online reps will do ANYTHING to make a sale/commission... Just be warned for next time. I had a 2 hour conversation with one when I wasn't even eligible, who was trying to get me to pay full price but make it sound like it was discounted.)
    Read the transcript.  Logan W. didn't say "maybe it will" or "probably it will" he said ""As long as you contact customer service when you get the phone to have them activate it for you they will make sure that you're current plan stays." 
    Also, it really is none of my concern, as a customer, about the inner workings of verizon, if the unlimited data plan is broken up to 2 different codes, 4 codes, 8 codes, etc, I'm sure if I was the CEO's brother, they'd get it straightened out in about 5 minutes.  As is, I'm just a 7 year customer, which appearently means very little. But clearly it is of your concern, when this is the reason you are not getting your data plan, isn't it? You're MAKING it your concern.
    Reply to your second point:
    Again, I was not aware of these forums until after I ordered the phone.  I have a screenshot showing the original price ($159), the online discount ($50), and the price after ($109).  Verizon's customer service people should be able to see that I was also eligible for my $30 loyalty discount on that date.  But, the customer service rep I talked to stated she didn't care if I had a screenshot or not, that if I didn't like the price of $109 then I could return the phone. That was just that specific rep. You'll learn that each rep has their own way of doing things. Some are more sympathetic than others. Just keep calling until you find a rep that will take your screenshot. There have been numerous people on here that have done this, and have gotten their discount. Just like certain reps will move your upgrade date up, and others won't.
    And that's the sad part of all of this.  Her attitude wasn't "how can we make this right?" it was "if you don't like it, then send the phone back"  You'd think Verizon wouldn't be so hard headed when I'm trying to give them my business, but appearently what I'm getting is a "if you don't like it then leave" attitude. Like I said, each individual rep. Not everyone in one company has the same attitude/demeanor.

  • I changed out my old cell phone for a Motorola zoom and now the zoom has my old phone number associated with it's sim card. I just purchased a Samsung Android cell phone and would like to trade the sim from my new to cell to the zoom so I can have my old

    I changed out my old cell phone for a Motorola zoom and now the zoom has my old phone number associated with it's sim card. I just purchased a Samsung Android cell phone and would like to trade the sim from my new to cell to the zoom so I can have my old cell phone number back. The problem is the sim cards are different sizes. Is this something I can take to a store and get switched out?

    SRCLARK,
    Great question! You can go to the store and get a replacement SIM card at the store. Any corporate store will be more than happy to help replacing your card. http://bit.ly/3SdsA
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • [svn:fx-trunk] 12025: Switching out the old video component for the new video component that uses OSMF .

    Revision: 12025
    Revision: 12025
    Author:   [email protected]
    Date:     2009-11-19 17:48:04 -0800 (Thu, 19 Nov 2009)
    Log Message:
    Switching out the old video component for the new video component that uses OSMF.  Also fixing RSL issue with OSMF because a change in flex-config.xml accidentally got overwritten.  Also fixing a bug caught during the last code review where you would set the volume on the VideoPlayer, but the volumeBar wouldn't be made aware of that change.
    Switching out the video component results in many API changes.  The changes are highlighted below:
    Class name changes:
    - spark.primitives.VideoElement is being renamed to spark.components.VideoDisplay
    - spark.components.mediaClasses.StreamingVideoSource is renamed to park.components.mediaClasses.DynamicStreamingVideoSource
    - spark.components.mediaClasses.StreamItem is renamed to park.components.mediaClasses.DynamicStreamingVideoItem
    VideoDisplay/VideoPlayer event changes:
    The new video component's events are:
    - bytesLoadedChange : org.osmf.events.LoadEvent
    - currentTimeChange : org.osmf.events.TimeEvent
    - durationChange : org.osmf.events.TimeEvent
    - mediaPlayerStateChange : org.osmf.events.MediaPlayerStateChangeEvent
    The old video component's events were:
    - close : spark.events.VideoEvent (removed)
    - complete : spark.events.VideoEvent (replaced with mediaPlayerStateChange)
    - metaDataReceived : spark.events.VideoEvent (replaced with mediaPlayerStateChange)
    - playheadUpdate : spark.events.VideoEvent (replaced with currentTimeChange)
    - progress : flash.events.ProgressEvent (replaced with bytesLoadedChange)
    - ready : spark.events.VideoEvent (replaced with mediaPlayerStateChange)
    VideoDisplay/VideoPlayer property changes:
    Renames:
    - maintainAspectRatio:Boolean has been renamed to scaleMode:String and rather than true/false, it now access 4 values: none, zoom, letterbox, and stretch.  See the enum class org.osmf.display.ScaleMode.
    - playheadTime:Number has been renamed to currentTime:Number
    - playWhenHidden has been renamed to pauseWhenHidden, and it's "tense" has been reversed.  So playWhenHidden = true correlates to pauseWhenHidden = false.  Also, before we would only pause when the video component was explcitly set to visible=false, but now we detect if the video components or any of it's ancestors have been hidden.
    - totalTime:Number has been renamed to duration:Number
    New properties:
    - bytesLoaded:Number This is a new property not available on the old video component
    - bytesTotal:Number This is a new property not available on the old video component
    - loop: Boolean this was a property added a while ago on the old video component but not in the original video player spec
    - mediaPlayerState: this is a new property that details the state of the video component.  See org.osmf.media.MediaPlayerState for all the possible values.
    - seekToFirstFrame:Boolean (pending PARB approval) - This is a new property available on VideoDisplay/VideoPlayer.  When autoPlay = false, if seekToFirstFrame is set to true, then we will connect to the server to start downloading the video, figure out the size of the video and resize appropriately, and show the first frame of the video.  If seekToFirstFrame is false, then no connection to the server is made, there's no implicit size for this video, and the first frame will not be show automatically.  By default the value of this property is true.  In the old video component, when autoPlay = false, we always has the same behavior as seekToFirstFrame = true.  Now it is controllable through this property.  Eventually, (not for Flex 4.0), we will most-likely have support for a thumbnail source or a splash screen so the video's preview will show up without making an unneeded connection to the server.  The property name may change depending on PARB.
    Other changes:
    - autoRewind: The default of autoRewind is now true instead of false
    - enabled: before we paused the video when the video component was explicitly set to enabled = false.  Now we pause the video when the video component or any of it's ancestors have been disabled.
    VideoPlayer-only changes:
    - videoObject:flash.media.Video property is now a new property on VideoPlayer.  It was previously only on VideoDisplay.
    - The skin states for the old VideoPlayer were: connectionError, disabled, disconnected, loading, playing, stopped, connectionErrorAndFullScreen, disabledAndFullScreen, disconnectedAndFullScreen, loadingAndFullScreen, playingAndFullScreen, stoppedAndFullScreen.  The new skin states are: uninitialized, loading, ready, playing, paused, buffering, playbackError, disabled, uninitializedAndFullScreen, loadingAndFullScreen, readyAndFullScreen, playingAndFullScreen, pausedAndFullScreen, bufferingAndFullScreen, playbackErrorAndFullScreen, disabledAndFullScreen
    DynamicStreamingVideoItem property changes:
    - bitRate:Number renamed to bitrate:Number
    DynamicStreamingVideoSource property changes:
    - initialIndex has been added to DynamicSteramingVideoSource
    - live:Boolean has changed to streamType:String which accepts values: live, recorded, any.  See the enum class org.osmf.net.StreamType for more info.
    - serverURI:String renamed to host:Object
    - streamItems:Array has changed types to streamItems:Vector.
    ScrubBar property changes (THESE CHANGES ARE NOT DONE YET, BUT SHOULD BE DONE SOON)
    - bufferedStart will be removed
    - bufferedEnd will be renamed to loadedRangeEnd.  This property name still may change depending on PARB.
    - bufferedArea skin part needs to be renamed.  Probably will be renamed to loadedArea.  PARB still deciding.
    QE notes: -
    Doc notes: -
    Bugs: -
    Reviewer: Kevin
    Tests run: checkintests
    Is noteworthy for integration: Yes
    Modified Paths:
        flex/sdk/trunk/frameworks/flex-config.xml
        flex/sdk/trunk/frameworks/projects/spark/defaults.css
        flex/sdk/trunk/frameworks/projects/spark/src/SparkClasses.as
        flex/sdk/trunk/frameworks/projects/wireframe/build.xml
        flex/sdk/trunk/frameworks/projects/wireframe/src/spark/skins/wireframe/VideoPlayerSkin.mx ml
        flex/sdk/trunk/frameworks/spark-manifest.xml
    Added Paths:
        flex/sdk/trunk/frameworks/projects/spark/src/spark/components/VideoPlayer.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/skins/spark/VideoPlayerSkin.mxml
    Removed Paths:
        flex/sdk/trunk/frameworks/projects/spark/src/spark/components/VideoPlayer.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/components/VideoPlayer2.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/components/mediaClasses/StreamItem.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/components/mediaClasses/StreamingVideo Source.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/primitives/VideoElement.as
        flex/sdk/trunk/frameworks/projects/spark/src/spark/primitives/VideoElement.png
        flex/sdk/trunk/frameworks/projects/spark/src/spark/skins/spark/VideoPlayerSkin.mxml
        flex/sdk/trunk/frameworks/projects/spark/src/spark/skins/spark/VideoPlayerSkin2.mxml

    I've got that same problem: iPod Touch 2nd Gen, Apple Component Cables, and an HD TV.
    The funny thing is, the cable works fine with an iPod Classic (160 GB) but not for the iPod Touch. Can anyone explain why that is?

  • If I had a pair of apple head phones that have a short, would I be able to come in and trade my old head phones for a new pair ?

    Would I be able to trade old head phones for new head phones ?

    If they are still within the warranty period.
    Pete

  • I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

    I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

    If your iPhone cell carrier allows you to use Tethering, you can turn your iPhone into a wifi hotspot, then your iPad Air can connect to that for internet access.  Not all cell carriers allow tethering without you signing up for additional fees/services.  For example, AT&T in the US still has grandfathered "unlimited" data plans, but they do not allow tethering for those plans.  With AT&T you need to switch to a Mobile Share plan (or a tiered plan if still available) to use tethering (legally).

  • Will i lose my unlimted data if i switch to a non-simcard smartphone to a phone that uses a sim card

    i am currently using a 3G only Droid X2 and plan on switching to a Droid Razr Maxx 4GLTE, the droid X2 does not use a sim card but the Razr Maxx does, the Razr Maxx will be my first 4G phone and sim card phone, i was just curious if my unlimited data will be in tact when i make this switch from a non-sim card 3G smartphone to a sim card 4GLTE smartphone.?

    Depends on how you get the Razr Maxx.  You will lose your unlimited data if you sign a new two-year contract and thus get a subsidized phone  If you want to keep your unlimited data, you can pay full retail price for the new phone, get it from someplace like ebay (anywhere that doesn't require you to sign a new two-year contract), or upgrade another line on your account (if one is available) and move that phone to your line.

  • I have an old iPhone 4 that finally stopped working.  I have an unlimited data plan and want to keep it.  When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan.  However, a

    I have an old iPhone 4 that finally stopped working.  I have an unlimited data plan and want to keep it.  When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan.  However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan.  I was told to try going to a store and buy the phone.  Same thing happened.  Has Verizon changed something and not told their employees?

    Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan

  • When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year.  It even shows it on the receipt i received with the phone.  When will I see that reflected on my account.  I have had my new phone for a week a

    When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year.  It even shows it on the receipt i received with the phone.  When will I see that reflected on my account.  I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.

    concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
    AndreaS_VZW
    Follow us on Twitter @VZWSupport

  • I have an old IPOD Touch and just bought a new Nano.  If I download the latest version of Itunes for my Nano, will I lose all of my songs stored in my old version of Itunes and can I still use my Touch with the new version?

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    i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
    good luck

  • Unlimited Data Plan-Need to change my phone but don't want to lose!!

    I am "grandfathered" into the unlimited data plan, we have four lines, I need to change my phone as my current one doesn't work. I tried switching to an old phone that I used 6 months ago with the unlimited data via online and it would not allow me to do so. How can I change to another phone without being told I have to buy a data plan? If we need to "buy a data plan" all 4 phones will be going else where....

    Makes no difference about any tin foil hats, Verizon is using ANY MEANS to force unlimited data users off the unlimited and onto share or metered data. It is a fact. They tried twice with me and I pay full price for my devices.
    1) Change your minutes, they want to take away your unlimited.
    2) Buy a new device on subsidy, lose your unlimited data.
    3) Buy a new device on the Edge program, lose unlimited data.
    4) Swap a device on your account, they want to take unlimited away.
    5) Add a prepay tablet to your account, they tell you that you lose Unlimited data.
    However the instructions are you are prepaying for the tablet use so its billed to your credit or debit card yet not really part of your cell phone plan but they want you to lose unlimited.
    In short if you go online or call on the phone or even chat, for any reason in some cases Verizon is removing your unlimited data. And you have to be careful since many here are stating the same as I listed.
    They are a business, if they decided not to have unlimited data trust me it will be gone. So leave a little room in that tin foil so the broadcast will get through.
    Just for a giggle, many many years ago I bought an unlimited Mobil Gasoline coffee cup. You paid for it once and each time you came to a Mobil station you get a free coffee. I still have the cups (they came in two sizes) yet just try and get that free coffee. The company dropped the promotion. And now you get arrested for theft.
    Nothing lasts forever.
    Good Luck

  • Switching from the plan I just upgraded to back to my grandfathered unlimited data plan

    I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is  $80 more than previously.

    Jesslynn wrote:
    I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is  $80 more than previously.
    You can only keep you unlimited plan if you paid full price for the phone you upgraded to. So even if Verizon would let you switch back to you old unlimited data plan you'd still have to pay full price for the phone. You got $400 lying around to do that?

  • Penalizing long term customers for keeping their unlimited data plan is unwise an business

    Dear Verizon President and Employees,
    I have spoken to three Verizon employees via the phone today who have failed to be able to tell me why I should stay with Verizon. You see I have a very small portion of my plan that is unlimited data, I have it because I have been a long time customer. I don't use a lot of data but when I got I thought I would never use any data. Times change people change in fact my family has changed and I was thinking of adding another line to my account for my son. Maybe at xmas I will buy a tablet but I need to update my phone. I found out that if I tried to upgrade my phone I would lose my unlimited data package plan. Now I understand why Verizon no longer carries an unlimited plan. I actually have worked for a competeing wireless company and they don't offer the plan either. So yes I can understand telling people its a grandfathered plan and we honor our loyal longtime customers who have that plan by continuing to carry the plan as long as they don't remove it from their accounts. I Can understand why if you switch to the convenience of the mobile share plan you couldn't switch back. What I can't understand is why you are forcing your long time customers to question why they should be with you. I don't use huge amounts of data right now but I have been happy not having to worry about my plan and after all I have spent a lot of money with Verizon wireless over the years. In fact lets do a little math I have spent on average on my single line at least $120 a month for the last six years (I am being conservative its probably more like 150 but I think we should be conservative) that's 8640 to Verizon for the last six years... I am looking at wanting another line (Probably will add 50 a month to my phone bill) I am thinking about adding a tablet at xmas. I understand I have to get a separate data plan for the tablet or I would lose my unlimited data another 40 so saying I wanted my two year contract that's almost 200 a month for the next two years in fact lets say its an even two hundred  that's $4800 you would get from me for the next four years. Am I such an unimportant customer you would sacrifice that for $300-400 on a phone? It doesn't make good business sense. If I am going lose my plan when I am already shelling out that much money I should look at other carriers who don't penalize their long time customers by saying you can only keep your plan buy paying full price on a phone. You see its dumb your taking away your own juicy carrot. As long as I had something with you I knew I couldn't get with anyone else I wasn't going to look at another service provider. I can get a limited data package plan anywhere and there are very competitive offers. Customers should be able to choose when they want to drop their plans... not be penalized into doing so. Why do you offer a discounted price on a phone? Because the customer is signing a contract they will stay with you for two years. You are guaranteed to get those fees. You have already told me it doesn't have to to do with the phone... if I can bring my own phone to the plan. It has to do with trying to bribe people if you want this phone at this price you have to give up your unlimited data... sadly its a poor choice... I can get that phone at a nice price and give up my unlimited data by going somewhere else... I will pay the same price and you... you will lose  not only my money but loyalty... all because I wanted 400 off a phone like your other people get when they sign a 2 year contract and to stay my current plan. Yes I know that you said 95% of people use 2 GB or less that may be true but I want the freedom to be able to choose I am an individual not 95%. And I should be important as a customer. I have been a customer for a long time. My current contract ends in October, So again I ask why should I stay loyal to a company who doesn't stay loyal to its long time customers.
    Sincerely
    Candice M.

    It comes down to money and profits.
    The juicy carrot of unlimited is still there. But you buy the device at full price. You pay no upgrade fees and you have no contract. The data costs are not carrots but gardens of green. (money) Those same 95% are now seeing huge overage fees and that is more green to the company and the stock holders.
    Sprint & T-Mobile offer unlimited data but their buildouts of 4G LTE are way behind Verizon & AT&T so you may not want their service. AT&T has no unlimited and price and coverage wise are almost identical so no savings there.
    Loyality is an over used word. You are a customer like everyone else, no distinction is made because you paid $5,000 or $2,000 it just depends on what service is right for you.
    I never take subsidize devices, I don't like contracts and personally I use Verizon for the coverage and I think I have called them less than five times over 30+ years for any service requests or anything.
    America is profit generated and you have to remember that. When the customers leave in droves due to lower costs at another provider that is when Verizon will take a long look at trying to get customers back. But that will be many years in the future
    Good Luck

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