Change user role from "Publisher" to "Administrator"

Have three users on a particular website - all need to be
"administrators".
Two are listed as administrators (one of which is me), the
third is listed as a "publisher".
How can I simply change this person to be an
administrator?

Create a new connection key with the role of administrtaor
and send this to your publisher. He/she will replace the old
connection with the new one, and you can delete the user from the
publishers roles.

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