Charges with Tmobile if you port a number. I was misinformed.

Question

  I was not informed by Verizon that when I opened this account that I would be charged a whole billing cycle with my prior cell provider which was Tmobile. In fact the people at Verizon where I purchased the plan told me I did not need to do anything. First off I believe it is improper that T-mobile had my billing Cycle from the 8th to the 8th but had my contract ending on the 16th. I believe their portability charges to be in fact thievery and anyone consorting with them to be guilty of Racketeering on a large scale because no one can escape the full billing with Verizon telling you that you need to do nothing to transport the phone number to a new phone and then Tmobile sitting on the port completion until the 8th of the following month. Verizon told me I needed to do nothing that the porting was their business and they would complete it in a day. I was under the impression at worst I could be billed for 10 days.
   Anyway today is the 15th of October 2011 and I just paid a 127.38 cent bill at Tmobile who's customer support rubbed my nose in the fact that I could do nothing about Tmobile effectively stealing somewhere in the neighborhood of 70 dollars from me. Yes the bill gave me a breakdown of 24 dollars for the eight days and then billed me on September 16th the day that my service contract terminated for 69 bucks and change. I do not intend to let this go as this wording done by Tmobile to permit them to do this was done in 2010 while I was burying a family member and arranging probate and such. I was not fully informed by Verizon but people here need to know that unless you call Tmobile when you switch the pain of being shorted what I consider to be a serious amount of money will be exactly what will happen to you.  I have not finished as well because these are what I consider to be intentional damaging charges by Tmobile after not missing a bill and employing them for eight years faithfully. This is what you get for being faithful. It even says it on my bill. Faves unlimited Loyalty plan.
   There were a couple reasons I cancelled them. The main reason is that Tmobile has no coverage anywhere off an interstate or the edge of nearly any town in Wyoming for instance. They could not meet my demands. The other reason and I am sure there are literally thousands more people who had this happen. I had no text plan with Tmobile. They sent me numerous text messages themselves which I had all text messages set to blocked. Then they had the gall to charge me for their messages they sent me. That itself should spark an investigation to see where they keep the other set of books. Yeah the ones that are not cooked.
   So as of today I was made aware by their so called customer service that because I did not call them on September the 16th when I had Verizon take my business that I am not only responsible for an additional 70 dollars in charges but they tell me this with great joy and a daring tone. The people that sold me the plan said that I did not need to do anything and I would be fine as long as my contract was up that day  with Tmobile. I am here to tell everyone that is not so according to Tmobile and I have a bill and a receipt along with a T&C quote to file with my now permanent dislike for Tmobile because this action lacks full disclosure and in fact I was mislead apparently unknowlngly by Verizon. I just thought everyone should know that while I was being told by the salesman there would be no problem and my wife was saying I should not worry that you should always worry and being in a tough economic situation right now has me quite **bleep**.  I have told consumer affairs and next I am seeking anyone who can make a valid ruling on the obvious theft of my money both through the charges of messaging when it was blocked and clearing my portability on the 16th yet intentionally charging me through October 07th 2011 .

Answer 1

IRNewton wrote:
  I was not informed by Verizon that when I opened this account that I would be charged a whole billing cycle with my prior cell provider which was Tmobile. In fact the people at Verizon where I purchased the plan told me I did not need to do anything. First off I believe it is improper that T-mobile had my billing Cycle from the 8th to the 8th but had my contract ending on the 16th. I believe their portability charges to be in fact thievery and anyone consorting with them to be guilty of Racketeering on a large scale because no one can escape the full billing with Verizon telling you that you need to do nothing to transport the phone number to a new phone and then Tmobile sitting on the port completion until the 8th of the following month. Verizon told me I needed to do nothing that the porting was their business and they would complete it in a day. I was under the impression at worst I could be billed for 10 days.
   Anyway today is the 15th of October 2011 and I just paid a 127.38 cent bill at Tmobile who's customer support rubbed my nose in the fact that I could do nothing about Tmobile effectively stealing somewhere in the neighborhood of 70 dollars from me. Yes the bill gave me a breakdown of 24 dollars for the eight days and then billed me on September 16th the day that my service contract terminated for 69 bucks and change. I do not intend to let this go as this wording done by Tmobile to permit them to do this was done in 2010 while I was burying a family member and arranging probate and such. I was not fully informed by Verizon but people here need to know that unless you call Tmobile when you switch the pain of being shorted what I consider to be a serious amount of money will be exactly what will happen to you.  I have not finished as well because these are what I consider to be intentional damaging charges by Tmobile after not missing a bill and employing them for eight years faithfully. This is what you get for being faithful. It even says it on my bill. Faves unlimited Loyalty plan.
   There were a couple reasons I cancelled them. The main reason is that Tmobile has no coverage anywhere off an interstate or the edge of nearly any town in Wyoming for instance. They could not meet my demands. The other reason and I am sure there are literally thousands more people who had this happen. I had no text plan with Tmobile. They sent me numerous text messages themselves which I had all text messages set to blocked. Then they had the gall to charge me for their messages they sent me. That itself should spark an investigation to see where they keep the other set of books. Yeah the ones that are not cooked.
   So as of today I was made aware by their so called customer service that because I did not call them on September the 16th when I had Verizon take my business that I am not only responsible for an additional 70 dollars in charges but they tell me this with great joy and a daring tone. The people that sold me the plan said that I did not need to do anything and I would be fine as long as my contract was up that day  with Tmobile. I am here to tell everyone that is not so according to Tmobile and I have a bill and a receipt along with a T&C quote to file with my now permanent dislike for Tmobile because this action lacks full disclosure and in fact I was mislead apparently unknowlngly by Verizon. I just thought everyone should know that while I was being told by the salesman there would be no problem and my wife was saying I should not worry that you should always worry and being in a tough economic situation right now has me quite **bleep**.  I have told consumer affairs and next I am seeking anyone who can make a valid ruling on the obvious theft of my money both through the charges of messaging when it was blocked and clearing my portability on the 16th yet intentionally charging me through October 07th 2011 .
...  That's all on you and has nothing to do with the carriers in this regard.  YOU agreed to their terms when you got service.  I ported a number over from T-Mobile myself and that's how it is and it says so in their Terms and service which YOU and I agreed to.  I assume you haven't read it completely like you say you have.  It's in there, and always been in there.