Chatter message size default problem

Question

I generally have my Chatter initial message intake set to 4000 bytes. When traveling overseas I reduce it to 275 (to reduce charges). Some message come in at 275, others at my previous 4000 default.  How can I get them all at 275?  Thx.
Post relates to: Treo 680 (Cingular)

Answer 1

Thanks for any help you can provide.  In Chatter under Box -> Edit Mailbox -> Deliver, there is a place you can change the amount of a message that downloads initially.  The range you can put it is from 250 bytes to 48,000 bytes.  This is the amount that downloads initially.  If the entire message is bigger than the size you have selected you get a red "More" box at the lower left of the message.  Clicking this will download the rest of the message.
I usually have this value set at 4000 bytes which is bigger than most messages, at least the personal ones.  When I go overseas and have to pay for the data I download (I have unlimited data domestically), I set this value at 275 so that I can "peak:" at a message and decide if I want to download it entirely (and pay for it) there, delete it as trash without paying for the entire thing, or wait until I get home to access it for free.   (I could set it at the 250 minimum but when I initially had problems, I thought I would avoid the absolute minimum to see if that solved the problem.  It didn't, but I stuck with 275.)
What happens at the 275 level is that some messages truncate at 275 bytes as they should, others at 4000 bytes. None are in between or greater than 4000.  All initial downloads are either 275 or 4000 bytes. So the question (and problem) is why don't all messages initially download 275 bytes and how to make it do that as it should?  Is it a coincidence that the the level that downloads when the 275 threshold is exceeded is always 4000 bytes - the same value that I have been using as my default (vs. downloding 5000 or 8000 or 6394 bytes initially, for example)?   Hard to believe it is a coincidence.
I did a little more analysis.  Of the 43 message downloaded since I changed the value to 275 bytes, 21 messages initially downloaded 275 bytes, 22 initially downloaded 4000.  (There were also a few with total size of less then 275 bytes which downloaded the entire message.)
I had noticed that it is the larger messages that tend to download 4000 bytes instead of stopping at 275.  This led me to hypothesize that perhaps all messages of total size between 275 and 3999 bytes initially downloaded 275 byes and all those 4000 or greater would initially download 4000 bytes.  The hypothesis holds with three exceptions.  There 3 messages of greater than 4000 bytes (4782 bytes, 12,905 byes, and 33,448 byes) where only 275 were initially down loaded. Obviously, there couldn't be any messages the other way (i.e, .less than 4000 bytes total that downloaded 4000 bytes initially). Interesting, but could be a fluke.
So that's what I know and what I am trying to do.  Thanks again.