Check system load

hi ervybody,
we got lots of processes running on our XI system. Sometimes much more than 100 messages /minute. all from different senders for different receivers.
sometimes agents call me and ask, <b>when</b> their message will be processed.
How can I give an answer?
Thanks regards
Mario

Hi Mario,
you should first a look to SM06, graphical overview of memory and cpu load at last 24 hours. If you find an overload, you should think about extending your hardware.
Next check SMQ2, you should be able to find out, how many messages stuck in the queues.
Go to RWB, performance monitoring and do a few agreed selects to find out how many message will be processed in an intervall. You can calculate now how long messages have to wait in the queues, of course only in average.
Regards,
Udo

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