"Checking for update"--hangs!

I'm using Windows NT, IE 5.5, JRE 1.3.0, JWS 1.0.1.
Java Web Start is generally working fine, getting updates successfully, launching, etc., however, there have been several occurences where it hangs on various user PCs.
The application is already downloaded and there is no updates for it to pick-up (off-line is allowed). I click the shortcut for the application, it launches the splash screen for JWS, then displays the window saying "Checking for Updates" and it hangs. It is an intermittent problem that is causing some headaches, since it is preventing my users from launching the application.
Any help would be appreciated.

I had two cases where Web Start hung on Windows 2000 boxes after the .jar download, the task manager showing some 98% cpu usage.
First time, there has been a Web Start installation first, then a JDK-1.4 beta installation (which includes Web Start).
Second time it was installation of Web Start 1.0.1 then 1.0.1_01 then back to 1.0.1.
In both cases Web Start did not deinstall fully.
I believe something like this was mentioned in the Web Start Installation notes.
The solution was to deinstall all Web Start versions plus going to the Web Start installation directory, and deleting everything there too (.dlls and other stuff). After new installation, everything worked fine.
Regards,
Marc

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Tap to enlarge.

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First and foremost, I'd like to clarify that I hardly have any technical knowledge. So pardon me if this comes across as a silly question to the professionals. Here are the details pertaining to this problem as per the best of my limited knowledge:
I'm currently using Mozilla Firefox 3.6.18; previously it was 3.6.13. It was updated to 3.6.13 from 3.6.9 after I clicked on Check for Updates... and it told me that it'd be done when I reboot my system. When I restarted my PC, I was surprised to find that it was downloading the version 3.6.18. I didn't know how much it'd progressed in the process, so I let it finish it. After that, I disabled the option that enables it to download and update on its own, and turned it off. Next time when I started it, it was 3.6.18, but wasn't updating on its own anymore.
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Almost forgot. I tried several times by going to '''Help>Check For Updates...''', but every time it returned the same result: "There are no updates available. Firefox will check periodically for updates." How come no update is available while the version I'm using is 3.6.18 and the latest version is 5.0.1? In short, '''Check for Updates...''' didn't help either. (Even when I updated it last time, shouldn't it have updated itself from version 3.6.13 to 5.0.1 directly?)
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Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
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Thanks for your help; hope this wasn't extremely long.

"Checking for update"--hangs!

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