Cisco 4710 ACE hardware (Amber light)

Hi,
We have one Cisco ACE in our data center which is working fine but has Amber light on front & Rear.
I read the document & it shows that either it is a system fault or internal fan failure.
I am sure it is a fan failure because if there was any system fault then ACE dont work properly.
Could any one face the same issue & what is the resolution for this?
should we replace the hardware?
unfortunatley we dont have support contract & i am working to get it one.
Thanks.
Regards,
Yasir

yep, RMA is the only solution.

Similar Messages

Cisco ACS 4.2 authenticating Cisco 4710 ACE appliance failed

Hi,
I've got a problem with Cisco ACS 4.2 authenticating Cisco 4710 ACE appliance.
ACS4.2 has been configured to use both internal and external database. It's been working fine for a couple or years.
Recently we bought a Cisco 4710 ACE appliance. When I use ACS4.2 internal username and password to login the Cisco 4710 ACE appliance, I have no problem. I can also see the passed authentication log on ACS4.2. However, if I use AD username and password, I couldn't login in. The message is "Login incorrect". I checked the failed attempts log on the ACS4.2, there was no log regarding the failed attempt. My AD username and password works fine on all other cisco routers and switches.
I've posted my AAA configuration of the 4710 ACE below. ACE is running on the latest version A4(1.1). Please help.
tacacs-server key 7 "xxxxxxxxxxxxx"
aaa group server tacacs+ tac_admin
server xx.xx.xx.xx
aaa authentication login default group tac_admin local
aaa authentication login console group tac_admin local
aaa accounting default group tac_admin

Hi,
Since the ACS is receiving the request.
Could you please ensure that In ACE on every context (including Admin and other) you have following strings:
tacacs-server host x.x.x.x key 7 "xxx"
aaa group server tacacs+ tac_admin
   server x.x.x.x
aaa authentication login default group tac_admin local
aaa authentication login console group tac_admin local
aaa accounting default group x.x.x.x
On ACS side for group named "Network Administrators" you should configure in TACACS settting:
1. Shell (exec) enable
2. Privilege level 15
3. Custom attributes:
           shell:Admin*Admin default-domain
    if you have additional context add next line
          shell:mycontext*Admin default-domain
After loging to ACE and issuing sh users command you should see following
User             Context                                                                  Line     Login Time   (Location)        Role   Domain(s)
*adm-x        Admin                                                                    pts/0   Sep 21 12:24 (x.x.x.x)    Admin   default-domain
Hope this helps.
Regards,
Anisha
P.S.: please mark this thread as answered if you fee your query is resolved. Do rate helpful posts.

Cisco 4710 ACE syslogs generating issue

I have 4710 ACE load balancer with three virtual contexts, i have configured the three contexts with the syslog configuration to send the logs to a syslog server as below:
logging enable
logging trap 5
logging buffered 7
logging host 10.x.x.x udp/514
the issue is that i can see logs in the syslog server from Admin context only and there are no any logs buffered or sent to the syslog server from the other two context.
Note that the ACE software version is A3(2.0).
is there any bug for this software version or any thing missing fron the configuration?

Mohammed,
Please repost to the correct forum. This forum is for Wireless/Mobility Security (and Management).
You will probably find better help here: https://supportforums.cisco.com/community/netpro/security/others
Justin

Unable to boot Cisco Ironport C160, beeps and flashing amber light

At first RAID staus was showing as degraded. I tried to rebuild the RAID but hat failed. I was able to logon and update to version 8.0 after the RAID rebuild failed.
Now when I try to boot the ironport it beeps twice and keeps on repeating every 10 seconds or so, and there is also a flashing amber light at the back and front of the device.
Suspecting that there was a problem with the hard drives i tried to restore a recent image of the Ironport that I had, hoping that the RAID would rebuild, But that is not the case. The Ironport is still unable to boot and is beeping twice as well as the flashing amber light.
Does anyone know if there is anyhting that I can do to rectify this problem?
Thanks in advance

Amber light usually means hardware issue. You should contact TAC.
It is not clear what you did to rebuild the RAID but you should try nothing before discussing with TAC. Any attempt to do reimage could break the box for good.
At the moment you have access to the box, enable remote access and call TAC.
There is an account, named enablediag which can be used for troubleshooting. It has the option to open remote access so TAC can assist further. The password is the same as your admin account.
I hope this helps.
-Valter

I just replaced my airport extreme and now the amber light on my airport express is flashing and so it is not being recognized. I have been on the computer and gone to airport utility and it is simply not showing up at all. What can I do?

I just replaced my airport extreme and now the amber light on my airport express is blinking. When I go to utilities and try to find the airport express it does not show up.
What should I do?

Anytime you change networking hardware it is always a good idea to perform a complete power recycle of that hardware. Check out the following AirPort User Tip for details. Please post back your results.

Constant Amber Light - Airport Express

I've been using my Airport Express successfully now for about a year to connect my Mac to a stereo wirelessly. However, today, the Airport Express stopped working. Essentially, the Airport Express just shows a solid amber light, and it is not shown on the Airport Express Setup utility at all.
I have done a factory install reset, and the Airport Express blinks green when I initially do the reset, and then it turns to a constant amber. Nothing happens after that no matter how long I wait.
Ideas? Is this a hardware failure?

Sounds dead to me. One of mine died recently and was just like you describe.
I took it as a signal to buy a new Extreme base station

Constant blinking amber light

Just got the Airport Express, and am trying to transition over from Linksys. I have a constant blinking amber light and its saying that Airport Express cant find the base station. Any help is much appreciated.

If you are replacing the Linksys with the new AirPort Express, I would suggest that you start by performing a complete power recycle of all of your networking hardware. Please check out the following AirPort User tip for details.

Airport Extreme Utility not recognizing base station; flashing amber light

I'm using a PC with a Linksys PCI W54G PCI Adapter card. My Bellsouth DSL connection has worked fine using a direct ethernet connection. I'm now trying to setup a new Airport Extreme for wireless, but cannot get the utility to recognize the base station. The amber light flashes. I have tried resetting and rebooting. Still nothing. What am I doing wrong?

ESSENTIAL MAINTENANCE
1. Repair Permissions - /Applications/Utilities/Disk Utility.app. Start Disk Utility, select your HD and click on Repair Permissions. When finished, quit Disk Utility and then restart your computer.
2. Reset PRAM - hold down Option-Command-P-R keys when starting until you hear the startup chime a 2nd time.
3. Safe Mode Startup - hold down the Shift-key at startup until you see the login screen. When logged-in, then go to System Preferences/Network/AirPort
- click on the 'Network Name:' roll-button, select 'Join Other Network...', enter 'Network Name and select the security type you are using, and finally, enter your Password and click 'Join'.
If ISP uses DHCP:
- click on 'Advanced', TCP/IP and confirm that 'Configure IPv4:' is set to 'Using DHCP', click 'OK'.
- click the 'Apply' button and exit System Preferences.
REBOOT AIRPORT HARDWARE
1. Turn power off to ISP modem and AirPort Base Station, and shutdown computer - leave power off for 10 minutes.
2. Turn on modem and wait for it to complete its test cycle. Then turn on the AirPort Base Station.
3. Turn on computer and select your wireless network using the AirPort status menu in the menu bar. Then check if AirPort Base Station appears in AirPort Utility.
4. If AirPort Base Station is not seen in AirPort Utility, quit AirPort Utility and turn AirPort Off using the AirPort status menu in the menu bar. Wait 30 seconds and turn the AirPort On again.
5. Check if AirPort Base Station appears in AirPort Utility.

Eternal flashing amber light... what do i do?

Hello all,
Here's a tricky one. Or maybe not.
I purchased an AirPort Express in Tokyo last year, and it has worked fine since then both in Canada and Japan (i know you're not supposed to use japanese hardware here but hey, it works).
I have recently moved to Vancouver, and my airport suddenly doesn't work anymore. Nothing. it flashes amber lights, no matter what I do, hard reset or factory reset. I can't soft reset since I can not even detect it on my computer. I know my airport card works because I use it everyday at school.
it's connected to an APC surge arrest, along with a stereo, but that shouldn't be an issue.
So the bottom line is that my comp does not see it, no matter what I do. any suggestions?
Also, is warranty covered in Canada if it was purchased in Japan? And how do i find out when the coverage is up since I no longer have the receipt... oops.
Thanks for any help you offer!

hello thomas, and thank you for your prompt reply.
DSL signal or no DSL signal, (whether the cable is plugged in or not) the computer refuses to recognize the AE, after resetting the AE, or after resetting the computer. When the DSL cable is connected to the AE, it will give me a green light, however it will still not be recognized by the computer, using Airport Setup Assistant, the menu bar, or Airport Admin Utility.
I brought it to my local apple reseller, and they thought they had fixed it simply by resetting it. It was temporarily recognized by their floor demo, and airtunes worked, however it was unable to connect to the internet when I brought it home after that. I reset the computer without touching the AE, and since that point in time I have yet to reconnect. I have tried several times hard resetting, factory resetting, restarting the computer, but to no avail.
As I mentioned, it was purchased in Japan last year. Can the ohmage affect the AEs usage?
There is a signal (I am directly connecting via cable to my computer right now) when it is plugged into the AE, and as mentioned above, it WILL get a green light. However that is the extent of it.
Interference should not be an issue, since I am trying to set it up right next to where the computer is. I have no cordless phones, and I know others in the building who are using AEs successfully, so I would be hesitant to blame reception.
I hope this helps you Thomas, and your help is greatly appreciated.
I've worked at an Apple reseller (when there were no Apple Retails in Canada), and I've gone through many problems with AXs and AEs... but this one is stubborn. Thanks for the support.

I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.

I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.

Typically, when changing out networking hardware, it is always a good idea to perform a complete power reset of all of your networking equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

Amber light won't work, green still does

I've encountered an odd problem, albeit not that serious. When I first plug my magsafe power adapter in the light on the magnet part turns green, then instead of turning to amber as it previously did it simply goes off. The computer is showing that it is charging in the menu bar. I haven't been able to fully charge it yet, and when I do I will post a reply to see if the light turns green when it has a full charge, if so I guess the little led burned out.

Yes, the green light goes on when the battery is fully charged, so it must be that the amber light is simply dead. Quite rare, I would imagine, LED's are usually pretty resilient.

Magsafe Adapter show amber light but it's not charging.

I have a problem with my Macbook Air (Mid 2011), when I plug the Magsafe AC Power Adapter sometimes just doesn't charge the battery, sometimes shows the green light and sometimes the amber light.
I tried restarting the SMC, also I tried to use other Magsafe Adapter. Even I tested the Magsafe with another Macbook and works fine.
I already cleaned both ports with a toothbrush.
I don't know what else I can do. Please help me.

Do you have a friend with a MacBook? If so try their power adapter and see if that works. If it does then you have a bad power adapter. And check this Apple Support article http://support.apple.com/kb/TS1713

New airport express flashes amber light

I just purchased an airport express. It keeps flashing the amber light. This morning my mac mini recognized its existence. It won't even recognize it tonight. On my computer, it says that the airport express is connected to our network, which is odd. I am not sure if the device is defective, or if there is anything I can do to remedy this. A call to the internet service provider indicates that the airport express is supported by their internet services. Any help would be greatly appreciated.

Hi there
You may need to set up your Ax using the Airport Utility found in your utility folder. Double-click this app and go through the steps of the setup. This utility app will scan and find your Ax automatically. When you have gone through the setup process it should turn green
You may reset your Ax using a pin and go through the process from the beginning.
Good luck.

I have just got an Airport time Capsule for back up how do I do it? Do I put the ethernet cable into the back of my sky hub because when I do that the amber light on my Time Capsule flashes amber. Please talk in simple terms as I am a

I have just got an Apple Airport time capsule to back up my one year old iMac......how do I do it? I have tried putting an ethernet cable into the time capsule and to my sky hub, all I get is a flashing amber light, can anyone help I am a silver surfer not used to Apple products, but love them, plus I don't understand half of the jargon....HELP please

Apple's Setup Guide for the Time Capsule is pretty simple and clear for most users, and you don't indicate at what point or step that you are getting stuck.
So, please go to page 8 in your Setup Guide to review the topic of Plugging In Your AirPort Time Capsule.
The Sky hub will likely have 4 Ethernet <--> ports on the back of the device. Pick any one that you want and connect one end of the Ethernet cable to the port that you choose.
Then, connect the other end of the Ethernet cable to the WAN (circle of dots) port as shown in the Setup Guide.
Continuing with the instructions on page 8 of the Setup Guide, power up the Time Capsule by connecting the power cord from the back of the Time Capsule to a wall AC jack.
Note that the instructions indicate that the indicator light will be solid amber during startup, and it will change to blinking amber during the setup. The light will remain blinking amber until you have configured the Time Capsule at which time the light will turn green.
Next, go to page 12 of the Setup Guide to see the information to Use your Mac or iOS device to set up your AirPort Time Capsule.
You indicated in your tag line that you were using OS X Mountain Lion (10.8.3), and since that will exceed the minimum requirement of a Mac using OS X (10.7.5) as noted in the guide, you can use your Mac to set up the Time Capsule.
Continuing with the instructions on page 12 of the Setup Guide......
1. Open AirPort Utility on your Mac. It is located as follows: Finder (the smiley face on the dock) > Applications > Utilities > AirPort Utility
2. Select your AirPort Time Capsule and click Continue. You won't be able to do this, but read further......If you do not see the AirPort Time Capsule that you want to configure, choose it from the WiFi status menu in the menu bar, at the top of the screen.
So, clicking on the WiFi icon will yield a small window that looks like this:
The example below shows an AirPort Extreme. You will see Time Capsule on your screen. Click on Time Capsule.
When you click on Time Capsule, that will get the setup wizard going. it will take a minute to analyze the network, then display a screen that looks similar to the illustration below, except that you will see a picture of a Time Capsule on your screen
3. Continuing with the Setup Guide.......Follow the onscreen prompts to create a new network
Network Name...........Type in a simple name that you want to call your network. Do not use the suggested name.
Base Station Name....Type in a simple name that you want to call the Time Capsule. Mine is TC, for example.
Password...................Type in a password that will be used for both the network and the Time Capsule. Write that down.
Verify..........................Type in the password again to Verify
Click Next
The setup wizard will configure everything for you. When you see the message of Setup Complete, click Done.
The Time Capsule is now set up and it will display a green light.

Airport Express 801.11b/g and the neverending, unconfigurable blinking amber light

Gather round and let me tell you a tale. Once upon a time I bought an airport express 801.11b/g and I was very happy to use it for airtunes, extending a wi-fi network and the wireless printing capabilities. One day, it beagn flashing a scaaaary amber light. The base station stopped showing up in my airport utility 5.6 as well. The only way to get it to show up, was to hard reset it, and lose all the configurations I once enjoyed happily. After the hard reset, It would show up in the utility, and I would reconfigure it to do all its cool things it once did, and it would restart. But sadly, after restarting the blinking amber light came on a again. It would also not show up in the utility unless I hard reset it again, and the same thing happened over and over and over until I felt like pulling my hair out.
I decided to get another airport express a few months later, ultimately deciding that the unit must have just been defective. Bad luck. But - the second unit literally went through the SAME EXACT THING. Worked for a while, then onto the blinking amber light- hard reset- reconfigure-blinking amber light thing. Over and over and over. Just like the first one. The end.
So - either Im missing something totally fundamental or I had the misfortune of getting two defective units in a row. Both were bought used from different places, and worked "fine" for previous owners. Am I corrupting these things or what?
I have spent literally hours trying all the resets, configuring "workarounds" and nothing works. For both of them.
What do I do with these two devices? I don't need two shiny white paperweights.
Please advise,
Thanks.

Yes. It seems an integral part of the set up process though, you don't have to seperately configure the airport do you?
My wireless security is WPA/WPA2 Personal. When I go through the standard network set up, it automatically enters my wireless security settings. So it doesn't really seem to give an option to specifically set that option on the airport if that makes sense?
I did go through maunual mode to try that with the same result:
If I'm using the airports own network and connect to the wifi, no security, then I'm getting airtunes from my macbook. Of course this means it's plugged into my router via ethernet which isn't any use to me as I want it in my kitchen, and would rather not limit my apple devices to b/g when I have a decent N router, and would also mean running a huge ethernet cable across my house!
The seller has said it worked for him but he's not up to scratch on his tech, so if I'm sure it's malfunctioning he'll refund. Obviously this is great news and he seems like a very nice guy so I want to be certain it's not me malfunctioning before I send it back!
So in summary I have it functioning on it's OWN network:
Wireless mode: Create a wireless network
Wireless network name: Apple Network XXXXXX
etc
Once 'wireless mode' is switched from 'create a wireless network' to 'join a wireless network' I select my current WiFi, security and password, checked the TCP/IP settings all good. Select 'Update'. Get the warning that device and network will be temporarily unavailable am I sure I want to continue. Then it goes through the same as before, says it's succesful, restarts to flashing amber with no way of accessing it unless I hard reset.
Thanks for the help so far...

Cisco 4710 ACE hardware (Amber light)

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