Class Action Battery/Chargeing port defect

I have had the incredible 2 for a yr. And had to replace my phone 3 different times, with this last refurbished phone, that I have had for several months, the battery is not holding a charg, so I ordered a new battery, in which I'm still having the same issue so I go and see about a replacent phone again , and come to find out I was a week late before my warranty was up, so my wife was talked into getting a differnt warrenty in which didn't help me, I'm stuck on paying for a phone that I can't use, why should I have to pay out more money to get my phone fixed this is bad buisness after seeing all these battery issues with the incredible should of been a recall and people should of got a differnt phone free of eqal or greater value.... But I forgot Verizon is about the money and not willing to work or fix there issues...besides sending refurbished phones..I have tried everything suggested and still no reslove must be the port...I'm gonna go speak with a lawyer about a class action law suit since I'm stuck for another yr paying on a phone that I can't use...

Read the VZW customer agreement and its section about class actions.
Also why would you file against VZW? They didn't make the device. The manufacturer did.

Similar Messages

Verizon Galaxy Nexus - Defective Charging Port

Bought my Galaxy Nexus in April of 2012, along with insurance on the phone. Love the phone and the pure Android experience. However, back in February, I woke up one morning and noticed that even though my phone was plugged in, the battery was not charging. I tried using different cords and my spare battery, neither fixed the issue, which meant that the charging port on the phone was defective. I brought it to a VZW store, and since the issue occurred within a year of purchasing the phone, they sent me a certified pre-owned galaxy nexus as a replacement (They had to send me three replacement phones total because the first two would not boot properly, but that's a different story.)
So here I am, 5 months later, and I woke up one morning and discover the same issue. Phone is plugged in (using the original charger that come with the original phone by the way), but it is not charging. Won't charge with a different cord, won't charge with a different battery, which means that the port is defective. I take the phone to the Verizon store, and am informed that A) my year-long warranty has run out, so if I want to replace the phone I will have to pay full retail price for it, and B) The default insurance plan on these phones only covers cracked screens or lost devices. The VZW support rep actually suggested that I damage the screen on the phone before sending it to the insurance company, because otherwise they would send it back and refuse to replace it.
So to recap, Verizon sold me a defective device, replaced it with another defective device, and now in order to fulfill the remaining nine months of my contract with them, I will have to purchase another device at full retail value. That's $600-$700 I'm expected to pay just to continue adhering to the terms of my contract. For now, I went on amazon and bought an external battery charger which I now have to carry with me at all times, which is an unacceptable solution for the next nine months. Surely there has to be a better option?

This is the same problem I had in the past and Samsung fixed the phone
under warranty. Since a warranty is only 1 year and not the length of the
contract it doesn't help anymore. I do not have insurance and the phone
has never been wet. I have to wiggle the port or reset something on the
connect to have it charge properly. Verizon was unwilling to help me the
last time I had this issue since I purchased the phone new from Amazon. I
would appreciate it if you could help.
On Mon, Aug 26, 2013 at 12:32 PM, Verizon Wireless Customer Support <

HT4060 Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged informatio

Cannot get iPad 2 charged beyond 1%. All charging ports tried: AC adapter(s), USB 2 port on MacBook Pro. ITunes shows iPad only for a few seconds. iPad displays alternately: Apple logo, battery w/slim red band, then battery w/1% charged information. How can I get it to charge beyond 1% so I can proceed to troubleshoot?

I have had your exact problem with my old 3GS, now I cannot even get it to turn on, I still see that it is supposed to be charging though, but it never charges any so it seems.
I replaced the Lower Dock Connector Assembly back when it still charged while hooked to my PC, and it found it made no real difference.
http://www.amazon.com/gp/product/B003Y5YXLK/ref=oh_details_o05_s00_i00?ie=UTF8&p sc=1
At this point I am not sure if I should replace the battery and hope for the best, or just junk the phone, I cannot really sell it if I cannot reset it...

Battery charging by usb port on PC and adapter which is better

Please help me
Battery charging by usb port on PC and adapter (enclosed with IPHONE box )which is better?
Regards

Adapter is probably quicker as you have slightly better power than from a USB socket

I buy new iPhone5s befor 11day but. Now don't work I tried restore but same result I went to the nearest repairer and replace the battery and the charging port and the monitor but same result, I failed, said mother Bord (Raja solution)

I buy new iPhone5s befor 11day but. Now don't work I tried restore but same result I went to the nearest repairer and replace the battery and the charging port and the monitor but same result, I failed, said mother Bord (Raja solution)

If you bought the iPhone from an authorized store/vendor, you should have taken the iPhone to them or any other Apple Store for evaluation under warranty.
Once it has been opened by non-Apple entity, Apple will not do anything for this.

Blackberry Torch Charger Port broken, battery drained?

My charging port is somewhat broken on my blackberry torch (I have to put the charger at a certain angle for it to charge and readjust every few minutes). I wa sjust wondering if there is anything I can buy that would let me charge just the battery and not have to go through the usb port.
Also, I was able to fully charge my phone, and I turned it off for the night, but when I turned it back on, the battery was almost completely drained! Is my battery discharged? (Ive had my phone for about a year)

Hi and Welcome to the Community!
RIM provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user...the specific place to seek warranty support varies by region, but you should have received documentation, when you originally obtained your BB, as to what your warranty level is and how to seek support.
If your original service provider was also your original place of purchase, then I'm pretty sure they should still service your warranty for the hardware itself...but I'm not quite positive on that point...it seems logical, but they told you they will not help you...maybe you need to escalate with them beyond their front line folks and to someone in management who can properly evaluate your situation.
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Constant Kernel Panics? Black Screen? Video problems? You should know about this Class Action Suit against Apple for selling defective logic boards.

CLASS ACTION FILED AGAINST APPLE FOR DEFECTIVE MACBOOK LOGIC BOARDS
I was one of the many unfortunate individuals who ended up paying Apple the $310 repair fee (more than $400 total, diagnostics included) to fix what was a defective logic board causing constant kernel panics. I don't think the suit has come to a conclusion or a settlement has been reached, but after spending the last month or so on this board trying to diagnose my kernel panics, I figured many others with similar problems would be interested in knowing about this.
If anyone has any more up-to-date information on the suit or on what individuals should do if they believe they fall into the Plaintiff Class, please share!

CLASS ACTION FILED AGAINST APPLE FOR DEFECTIVE MACBOOK LOGIC BOARDS
I was one of the many unfortunate individuals who ended up paying Apple the $310 repair fee (more than $400 total, diagnostics included) to fix what was a defective logic board causing constant kernel panics. I don't think the suit has come to a conclusion or a settlement has been reached, but after spending the last month or so on this board trying to diagnose my kernel panics, I figured many others with similar problems would be interested in knowing about this.
If anyone has any more up-to-date information on the suit or on what individuals should do if they believe they fall into the Plaintiff Class, please share!

I have a ipad 4th gen with the lightning charging port. I have realised how long it takes to charge and the poor battery life which means I can't take my ipad anywhere. Is there a case that is available that will charge my ipad? I know they are out there

I have a ipad 4th gen with the lightning charging port. I have realised how long it takes to charge and the poor battery life which means I can't take my ipad anywhere. Is there a case that is available that will charge my ipad? I know they are out there for older iPads with the 30pin charger but I can't find one for the lighning 8pin charger.

I don't know what you mean by "poor battery life". If your iPad is working properly you should get 9-10 hours of life.

I have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

See: http://support.apple.com/kb/TS3694#USB
However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality.

Pavilion DV2000 Class Action Lawsuite (over heats and battery doesn't work)

Hello HP and to whom it may concern -
I was recently laid off and I had to turn in my work laptop so I pulled my HP Pavilion DV2225NR out again after it being in storage for well over a year to see if I could make some progress to get it to work again since I had some time. I have seen some information online regarding a class action lawsuite due to hardware problems. At one point, I even took my notebook back to BestBuy where I purchased it and it was returned for repairs more than once and it still never worked properly. I've invested a lot of time and effort this past week to try and get what I paid good money for several years ago to work properly. I also own a HP Pavilion desktop and wonder if it also hardware problems and that is why it doesn't seem to work properly anymore either. I'll be checking into that one as well.
All I want is a laptop that works and either that this one be repaired at no cost to me by HP or that they replace it with a comparable and working machine.
I look forward to hearing from HP as I really need equipment that I paid for to work now more than ever so that I can use it to find another job.
HP don't let me down!
Best Regards,
JB

I am sure there will be no thanks or kudos but I will try to give you some kind of an answer. The dv2000 and similar models with AMD processor were one of the largest group of defective products released onto the U.S. market, but it was in 2007 and 2008, or 5 to 6 years ago. HP issued an enhanced warranty but you had to ask that it be fixed within 2 years. It was not a recall. The problem is the nVidia video chip and nVidia was sued in a class action and offered repairs and cash damages but that closed maybe 2 years ago. The long and the short of it is all your consumer rights have expired. HP will not fix it free or provide you a new laptop. These things have time limits just like if you get hurt in a car wreck. You can't wait longer than the statute of limitations and then ask for a remedy. There are shops that will fix them for around $100 and if you are still communicating I can help you with this. We are sorry to hear of the job loss and wish you good luck. We do not work for HP we are volunteer peer-to-peer helpers.

Pins in the charging port being defective?

I'm having a problem with the pins in my charging port. I have not abused this phone, yet I'm being told that that only way the pins could be broken is because the phone has been mishandled. I've had phones and smart phones for 21 years. I have never had this problem. I am told that it's not under warranty. Something is fishy.

No need to worry batman3cars! We would love to help out today. What seems to be occuring with your charging port? Please share some details, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

My charger port wont work what do i do?

Last night i put my ipod away in my bad (there was nothing in it) and it stopped charging this morning. I bought a new charger and everything. I know that i didnt break any part in the charger port but im not sure what to do. My ipod is on low battery and i really need the help.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Headphone Jack Class Action: Exploratory Informat

Hi everyone-
I own a Zen Micro which I got for Christmas- like most here, it seems- and which was one of the limited-edition first run. Like many others who got this first-generation Micro, my headphone jack has come loose and quickly turned my Micro into an expensi've paperweight. I was told I would have to pay $40 to get the problem fixed.
I then came to these boards and realized that the problem was NOT unique to my player, but seemed to effect almost the entire product line. I saw much rumbling about class action litigation, although no one seemed to be a lawyer. I'm not paying $40 and going without my player to fix a design defect; other companies I've had quality problems with (Gateway, for example) shipped new parts to me at their cost and then gave me a week to ship the old one back in the box they provided so that I never went without my computer and didn't have to spend any money at all, even out-of-pocket.
I'm not a lawyer either; I should make that clear up front. I'm a law student in my last term, and I'll be a lawyer in six months. What this means is that I know enough to get the ball rolling here, and I also know of a law professor at my school- the Uni'versity of Michigan- who has done extensi've research on class action litigation and litigated several cases on the plaintiff's side himself. If the suit looks viable, I can approach him about signing on as the attorney, and he knows his business. Alternati'vely, we could pass off the suit to Girard Gibbs, the firm that successfully forced Apple into settlement over the iPod battery issue.
I think we have several legal recourses here, although I'm still doing some preliminary research. If it looks like I can put together a claim that will at least survi've summary judgment- and I'm pretty confident I can under at least two theories of liability- then I might just go ahead and file it pro se and then file for joinder or class certification later.
I expect Creative's response to this is going to be that they disclaimed all implied warranties in their warranty, including the warranty of merchantability. This obviously won't work in many jurisdictions that forbid manufacturers from contracting out of this warranty. It also has practical problems.
For those unfamiliar with the term, the implied warranty of merchantability is a general warranty that you offer buyers when you are a dealer of a certain kind of product which states that this product will function at least as well as the average kind of product on the market for its purpose. So here, Creative's implied warranty is that their MP3 players should perform as MP3 players at least as well as others. That is, the Micro should work about the same as the mini iPod; they won't be exactly the same, but the point is that they'll at least both play MP3s.
The practical problem I mentioned is that by arguing that their warranty disclaims this implied warranty of merchantability, Creative is basically telling consumers that they don't guarantee that their products will work AT ALL.
What I need to know from YOU is the following, if you would be interested in signing on as a plaintiff.
) What kind of player you have that has this problem.
2) When you purchased it.
3) How long after you purchased it that the problem started.
4) Where you li've (right now, please only respond to this is you're in the USA and bought it here)
5) Where you bought it.
6) If anyone from Creative indicated that Creative knew about this problem.
Please do NOT use this thread to talk about other problems with the Micro or other players; I'm only interested right now in headphone jack problems with ANY player.
I may add more to this as I do more research. I'd also say that if you've been dealing with Creative on this issue and are interested in pursuing litigation either on your own or as part of a class, DOCUMENT EVERYTHING. I'd say go for email help instead of phone when possible, because this will provide written documentation of Creative's policies. If you have the know-how and ability to backup the threads on this board about this problem, please do that as well. Creative may eventually delete these posts, including this one, so if that happens we need to be prepared.
I'm hoping none of this is necessary, that Creative will issue a recall and offer free repairs and some sort of compensation to its customers as some sort of good-faith gesture on its part. But given Creative's slow response, this may be the thing that finally brings their quality control problems to light.
Thanks.

JK23 wrote:
Headphone jacks also break on ipods.
http://broken.typepad.com/b/2004/03/apples_<B>ipod</B>_rep.html
http://www.geek.com/news/geeknews/2003Aug/bpd200308250246.htm
http://jasonnolan.net/words/archi'ves/2004/0/fixed_my_ipod.html
The Zen Micro is a very popular MP3 player. Statistics on the percentage of Zen Micros that have had a headphone jack problem are not publicly available. The percentage might be very small. We also don't have any idea about how the users who have had a problem treated their players. My guess is that on average they probably treated their players quite roughly. When you come to this forum you will see that a large percentage of those who are posting are having problems. When you visit a hospital, you will see that a very large percentage of those who have been admitted are quite ill. One shouldn't reach the conclusion that most humans are very ill after visiting a hospital.
For everyones attention: one of those links does not work, plus not one of the iPods are new ones. One of them is a third generation iPod - the rest seem to be second generation - one is possibly a first generation iPod. Come one, dude - you can find better links than that!
We are talking the Micro here. You know, the kinda NEW player from Creative.Message Edited by Mattias on 05-23-2005 07:5 PM

Does the Class Action settlement include the Mini 4g ?

I am seeing in the Mac news that a judge has reached a settlement in the Apple iPOD Battery class action lawsuit.
I have an iPOD Mini that I purchased the day they were first announced that is having the typical battery defect issues. The thing is, I do not see the Mini mentioned in the list of iPOD models in the suit.
Thanks in advance for input from an Apple rep or anyone else who may have more details.
Cheers.

Thanks for the reply.
Do you know if there was a similar action taken by Mini owners?
Seems to me that all the iPODs made during this period suffered from the same battery issues, so it is odd that Apple has not offered to fix the Mini battery defect in a similar way.
Are they waiting to be forced to do it?

Can no longer recommend Fascinate due to non-support of issues - class action time?

I loved my Fascinate when I got it, but the failure of Verizon to promptly resolve KNOWN software issues with known-to-Verizon solutions constitutes something dangerously close to fraud. Like others, I was promised a prompt upgrade to Froyo by a Verizon rep when I bought the phone. Like others. my GPS performance is terrible, with frequent delays of 10 minutes to infinity to achieve a location lock. Like others, I let my 30 day return expire because I was promised a software fix was coming out Real Soon Now, so now I am screwed.
The issue is NOT the delayed Froyo update,the issue is that the phone does not function as promised by Verizon when sold. Knowing sale of a defective product that does not meet its advertised features is fraudulent under the commercial code in any state of the union.
Therefore I am doing some of the few things I can do under the circumstances:
First of all, new buyers are warned that the phone DOES NOT WORK as advertised in many cases due to software issues with GPS, email push, and other features. If you buy it, don't expect it to work. If you are promised otherwise by a Verizon store or rep, be warned that the promises are empty. Be warned that the Verizon implementation of Bing en lieu of Google search and other disruptions of the base Google services makes the phone almost unusable compared to a true Android environment such as that on certain other Android phones and providers. Bing is terrible. VZNavigator is a rip off (and terrible). If you are a lawyer interested in a class action against Verizon related to thi sphone be aware that you should have plenty of interested parties. Personally I would like my service fees waved for the period from September when I bought the phone through whenever-they-actually-make-it-work with debugged software. It is clear that engineering KNOWS how to make the GPS work even without a full Froyo update - they just haven't released a patch.
I wish I could love this phone - but I can't recommend it any more to any one for any reason until Samsung/Verizon fix the software and de-Bing and de-bloat an otherwise excellent piece of hardware. This is EXACTLY what Apple got right, and that Verizon has wrong. A pox on them and their bloatware and BIng and broken search functions. It's like a bad dream. Swapping the hardware out for another Fasicinate won't fix it. I'm stuck.

Do I actually expect to see a suit? No, not really. But, message reads on the first page of the Fascinate forum suggest that as of now at least 4000 potential Fascinate owners may have received enough reasons to consider either a different phone or a different carrier. Verizon execs might have a look over the fence at IPhone land, where there is a mob wielding torches and pitch forks that loves their iPhones (but hates ATT for the poor service experience). Provide even average service and you build brand loyalty that overcomes almost any foul up. Give your customers good reasons to hate you, and they surely will.
Today I drove a 30 mile round trip with a fresh A-GPS almanac and never got GPS located closer than 1100 yards. If it ever DOES synch, it will be good to 10 ft. and stay locked until I go indoors. If. The Bluetooth refused to connect (again). Works great WHEN it actually occasionally works though. The hardware can do it. The software is a bad joke. Is is Samsung's fault? Maybe. Could Verizon provide a timely fix by internal or Samsung resources? Definitely. Samsung has fixed these issues for other markets long ago. The shame is that it takes what could be a great experience and sours it all. It's not about Froyo, it's about having basic features that work. While some of thse phones work perfectly, some combination of hardware and software issues means that too many customers did not receive what the paid for, and they have good reason to be angry with Verizon for the poor experience and callous treatment.

Class Action Battery/Chargeing port defect

Similar Messages

Maybe you are looking for