Click Weel not working anymore!!!!!

My daughter was downloading music this AM. Everything went well. SHe unpluged her Ipod and a few hours later, she pluged it back to charge. When she unplugged it again to use it, the click weel would not work. I'm not very good at this but i tried to resort it with no succes. We have it since last December and never had any problems. Can somebody help please.

Hello,
Did she un-plug the iPod from your computer while it was displaying the message "do not disconnect"? If so, then that's your problem.
Try resetting your iPod, then putting it into disk mode. Try this several times (if you even can with that click wheel problem).
Try connecting your iPod to your computer right now; what does it say? Does it display the "Do not disconnect" message, or not?
If your iPod does say "do not disconnect", then does it show up in your iPod Updater, and can you perform a restore on your iPod?
If you need any explanation of all this technical stuff with iPods , just post your question on your thread here, and I'll try to answer it.
I hope this helps.
~~Kylene

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