Clicked on a site that looked real, hxxp: // firefox-setup . cz . cc/#redirect I have run the 'update' what do I do now?
I was browsing, clicked an image in google search, I was directed to a page that told me to download an update.
Stupidly I did
The site was hxxp: // firefox-setup . cz . cc /#redirect
What do I do now? Check for root kits?
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the <i>Popups_not_blocked</i> article.
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Be certain you understand before attempting anything.
There's nothing wrong with asking clarification questions... but the links are to detailed information,,.. it would be redundant to copy/paste the entire contents here.
You may want to print out the directions.
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I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
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Message was edited by: Stryder777 -
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I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
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