How do I fix it when I have tried to update from Firefox 3.6.23 to Firefox 7 but when I try to run the update I keep getting a msg that I need to restart my system to update a previous version

I downloaded Firefox 7 and when I ran the program and got to the Setup Wizard and click Standard setup I get this message "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click on yes to reboot but am still not able to install the newest version.

Be certain you understand before attempting anything.
There's nothing wrong with asking clarification questions... but the links are to detailed information,,.. it would be redundant to copy/paste the entire contents here.
You may want to print out the directions.
First try booting into safe mode to see if the kernel panic still occurs.
If it does you have hardware issues, or disk corruption... .  Disk corruption can often be solved by Disk Repair (sometimes it cant ... then it means replacing the SSD)
If the problem goes away in a safe boot we are possibly looking at a corrupt (or weird) 3rd party extension.
Take it in stages.

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    Process:         Zombies Ate My Friends [989]
    Path:            /Applications/Zombies Ate My Friends.app/Contents/MacOS/Zombies Ate My Friends
    Identifier:      com.glu.macos.zamf1
    Version:         1.0.1 (1.0.1)
    App Item ID:     642547094
    App External ID: 15828377
    Code Type:       X86 (Native)
    Parent Process:  launchd [107]
    Date/Time:       2013-07-31 21:44:41.828 -0700
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          214206 sec
    Crashes Since Last Report:           34
    Per-App Interval Since Last Report:  2343 sec
    Per-App Crashes Since Last Report:   19
    Anonymous UUID:                      D199D031-E41F-4705-A539-027072458E55
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Zombies Ate My Friends.app/Contents/MacOS/Zombies Ate My Friends
        VM_ALLOCATE            0000000000001000-0000000000045000 [  272K] ---/--- SM=NUL 
    Application Specific Information:
    objc[989]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.glu.macos.zamf1                     0x00171b9f -[blAppDelegate applicationDidBecomeActive:] + 53
    1   com.apple.Foundation                    0x958f6df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
    2   com.apple.CoreFoundation                0x9307c903 ___CFXNotificationPost_block_invoke_1 + 275
    3   com.apple.CoreFoundation                0x93047688 _CFXNotificationPost + 2776
    4   com.apple.Foundation                    0x958e1fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    5   com.apple.Foundation                    0x958f7272 -[NSNotificationCenter postNotificationName:object:] + 55
    6   com.apple.AppKit                        0x97f84883 -[NSApplication sendEvent:] + 3008
    7   com.apple.AppKit                        0x981ec662 -[NSApplication _modalSession:sendEvent:] + 550
    8   com.apple.AppKit                        0x981ec22c -[NSApplication _realDoModalLoop:peek:] + 638
    9   com.apple.AppKit                        0x981e7481 -[NSApplication _doModalLoop:peek:] + 69
    10  com.apple.AppKit                        0x981ebf08 -[NSApplication runModalForWindow:] + 258
    11  com.apple.AppKit                        0x981dc317 -[NSAlert runModal] + 277
    12  com.apple.AppKit                        0x97f4d964 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 797
    13  com.apple.AppKit                        0x981ec9d8 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 74
    14  com.apple.AppKit                        0x97f4d624 -[NSPersistentUIManager promptToIgnorePersistentState] + 187
    15  com.apple.AppKit                        0x97f1e586 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 178
    16  com.apple.AppKit                        0x97f1e4cb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
    17  com.apple.AppKit                        0x97f1e3ae -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
    18  com.apple.AppKit                        0x97f1e0d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
    19  com.apple.CoreFoundation                0x930951c8 -[NSObject performSelector:withObject:withObject:] + 72
    20  com.apple.Foundation                    0x9591c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
    21  com.apple.Foundation                    0x9591ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
    22  com.apple.Foundation                    0x9591ac49 _NSAppleEventManagerGenericHandler + 234
    23  com.apple.AE                            0x95d86045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
    24  com.apple.AE                            0x95d6fb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
    25  com.apple.AE                            0x95d6fa54 aeProcessAppleEvent + 253
    26  com.apple.HIToolbox                     0x94e55a86 AEProcessAppleEvent + 103
    27  com.apple.AppKit                        0x97f1b157 _DPSNextEvent + 1301
    28  com.apple.AppKit                        0x97f1a752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    29  com.apple.AppKit                        0x97f16ac1 -[NSApplication run] + 911
    30  com.glu.macos.zamf1                     0x00171910 main + 206
    31  com.glu.macos.zamf1                     0x000471a5 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x97d6c90a kevent + 10
    1   libdispatch.dylib                       0x948dce04 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x948db853 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x97d6c02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x99f97ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x99f996fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x97d6c02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x99f97ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x99f996fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x97d6c02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x99f97ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x99f996fe start_wqthread + 30
    Thread 5:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x97d69c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x97d691f6 mach_msg + 70
    2   com.apple.CoreGraphics                  0x90afddf5 _CGSSynchronizeWindowBackingStore + 167
    3   com.apple.CoreGraphics                  0x90ac0226 _CGSLockWindow + 4158
    4   com.apple.CoreGraphics                  0x90abeee3 CGSDeviceLock + 317
    5   libRIP.A.dylib                          0x9c8da305 ripd_Lock + 62
    6   libRIP.A.dylib                          0x9c8df8b5 ripl_BltImage + 422
    7   libRIP.A.dylib                          0x9c8df497 ripc_RenderImage + 269
    8   libRIP.A.dylib                          0x9c8df16a ripc_EndLayer + 899
    9   com.apple.CoreGraphics                  0x90ad84a5 CGContextEndTransparencyLayer + 89
    10  com.apple.AppKit                        0x9824e79e -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2378
    11  com.apple.AppKit                        0x982b6931 -[NSControl heartBeat:] + 43
    12  com.apple.AppKit                        0x98650c23 -[NSWindow(NSWindow_Theme) heartBeat:] + 260
    13  com.apple.AppKit                        0x9815f1e2 -[NSUIHeartBeat _heartBeatThread:] + 1127
    14  com.apple.Foundation                    0x9593ee25 -[NSThread main] + 45
    15  com.apple.Foundation                    0x9593edd5 __NSThread__main__ + 1582
    16  libsystem_c.dylib                       0x99f95ed9 _pthread_start + 335
    17  libsystem_c.dylib                       0x99f996de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x00000000  ecx: 0x00002060  edx: 0x00000000
      edi: 0x00000000  esi: 0x00171b74  ebp: 0xc0042b38  esp: 0xc0042b30
       ss: 0x00000023  efl: 0x00010246  eip: 0x00171b9f   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 3
    Binary Images:
       0x45000 -   0x328ff3 +com.glu.macos.zamf1 (1.0.1 - 1.0.1) <3123B9AC-2694-36F4-B495-8D5B373C24C8> /Applications/Zombies Ate My Friends.app/Contents/MacOS/Zombies Ate My Friends
      0x500000 -   0x509ffe  com.apple.StoreKit (1.0 - 93.8) <EAB3C105-39B3-390B-8D38-CC0E2BCF5783> /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit
      0x5e7000 -   0x5f3ffb  libGPUSupport.dylib (??? - ???) <A4467427-9E43-3F03-96E7-B09BBD5F0A6D> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
    0x16cf000 -  0x16fcff0  GLRendererFloat (??? - ???) <B72FCE8D-7A5E-35F3-8A9F-0D139F8921AB> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x1705000 -  0x170eff6  libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <95A88DC8-E5EE-363F-9275-214D5AB7A2EF> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
    0x1715000 -  0x1717fff  libCoreFSCache.dylib (??? - ???) <9E7CBE71-566C-36E9-A49F-C5FF6956D76F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
    0x19fd000 -  0x1b85ff9  GLEngine (??? - ???) <84549EEF-900F-397A-AABC-47DD261F40BE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x1bbc000 -  0x1d26ffb  libGLProgrammability.dylib (??? - ???) <169ED314-B937-3877-A7D7-4AFB96D8C561> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x1d55000 -  0x20abff7  com.apple.driver.AppleIntelHDGraphicsGLDriver (7.32.12 - 7.3.2) <5A4A989C-CFC8-3879-991F-363BEC30FC36> /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle/Contents/MacOS/A ppleIntelHDGraphicsGLDriver
    0x8ee8d000 - 0x8f681ffb  com.apple.GeForceGLDriver (7.32.12 - 7.3.2) <EF00C9E6-807C-371D-A8F1-DB02C3E91CB0> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
    0x8fe44000 - 0x8fe76aa7  dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
    0x9002c000 - 0x90030ffd  IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x90055000 - 0x900dfffb  com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x900e0000 - 0x900e3ff7  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
    0x900e4000 - 0x90106ffe  com.apple.framework.familycontrols (3.0 - 300) <6735D7ED-7053-3AB8-B144-E7F70A124CCD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x90107000 - 0x90194ff7  com.apple.CoreText (220.22.0 - ???) <EA7210A7-DECC-3F76-8A66-D4E41859B3C6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90195000 - 0x9026baab  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
    0x9026c000 - 0x90748ff6  libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x90754000 - 0x90779ff9  libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x9077a000 - 0x907b1fef  com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x908fa000 - 0x90916ff5  com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
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    0x99b1c000 - 0x99b30ff7  com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x99f21000 - 0x99f38ff8  com.apple.CoreMediaAuthoring (2.0 - 891) <69D569FD-670C-3BD0-94BF-7A8954AA2953> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
    0x99f39000 - 0x9a004fff  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
    0x9a005000 - 0x9a01afff  com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9a049000 - 0x9a15aff7  libJP2.dylib (??? - ???) <3B6A6D1C-5E4D-3814-892A-7C580E063268> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x9a2e4000 - 0x9a2ecff3  libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
    0x9a2f5000 - 0x9a33eff7  libGLU.dylib (??? - ???) <9AF7AD51-16E3-3674-B60E-30EE499D7B46> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9a369000 - 0x9a9f5ff5  com.apple.CoreAUC (6.16.12 - 6.16.12) <9D51400F-B827-3BA7-87F5-954A1CDDAEA9> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x9aa14000 - 0x9aa1ffff  libkxld.dylib (??? - ???) <14E79D7A-B6C2-35C5-B56D-D343BEC2A106> /usr/lib/system/libkxld.dylib
    0x9aa34000 - 0x9aa96ff3  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
    0x9aab2000 - 0x9aabdff3  libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9ab79000 - 0x9abdaffb  com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9abdb000 - 0x9b1f6fed  libclh.dylib (4.0.3 - 4.0.3) <CDF756F0-7C61-3222-9A00-52CDBC659E6B> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
    0x9b1f7000 - 0x9b1fdfff  libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x9b1fe000 - 0x9b206fff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9b207000 - 0x9b20eff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x9b20f000 - 0x9b252ffd  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <4BA1F5F1-F0A2-3FEB-BB62-F514DCBB3725> /usr/lib/system/libcommonCrypto.dylib
    0x9b253000 - 0x9b2c7fff  com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x9b2c8000 - 0x9b309ff9  libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <9FD420FB-7984-3A07-8914-BB19E687D38B> /usr/lib/libcurl.4.dylib
    0x9b407000 - 0x9b409ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
    0x9b416000 - 0x9b46ffff  com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9b470000 - 0x9b471fff  com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x9b472000 - 0x9b480ff7  libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
    0x9b596000 - 0x9b632fff  com.apple.ink.framework (10.7.5 - 113) <05CAFB64-D3B8-3973-87EA-CB8BBE580F6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x9b633000 - 0x9b6d7fff  com.apple.QD (3.40.1 - ???) <B5650C5E-AB41-3758-84A1-5A97EDCD8EFE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x9b73e000 - 0x9b836ff7  libFontParser.dylib (??? - ???) <71B33EB1-27F8-3C68-B940-FC61A3CFE275> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x9b837000 - 0x9b886ffb  com.apple.AppleVAFramework (5.0.16 - 5.0.16) <1188E7AB-76FE-343F-9108-30CD67E5A37B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x9b887000 - 0x9b887ff0  com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9b888000 - 0x9bafcff3  com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x9bb31000 - 0x9bb3ffff  libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
    0x9bb40000 - 0x9bb4bffb  com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9bb4c000 - 0x9bb54ff5  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
    0x9bbdf000 - 0x9bbe5ffb  com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9bbe6000 - 0x9bc43ffb  com.apple.htmlrendering (76 - 1.1.4) <743C2943-40BC-36FB-A45C-3421A394F081> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x9c03c000 - 0x9c03effb  libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9c0b0000 - 0x9c180ffb  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <C3CB142F-BE91-3AFA-B052-409F776C0B9E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x9c181000 - 0x9c218fff  com.apple.securityfoundation (5.0 - 55116) <510A3BA7-7171-3D98-A717-8EECCCE5FC91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9c219000 - 0x9c36ffff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <F09C7075-2C4E-3A4F-A372-95D700125513> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9c3be000 - 0x9c3f2ff8  libssl.0.9.8.dylib (49.0.0 - compatibility 0.9.8) <F8B27D62-C6E2-35E2-BA20-4A20BB3B9CD0> /usr/lib/libssl.0.9.8.dylib
    0x9c3f3000 - 0x9c4b6fff  com.apple.CoreServices.OSServices (478.50 - 478.50) <916A3B50-1033-3FFE-A9AF-3CC2B0F60EAE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x9c4d0000 - 0x9c510ff7  libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
    0x9c511000 - 0x9c561ffa  libTIFF.dylib (??? - ???) <9511A31E-070C-313E-8320-AAB683AD0653> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9c5d2000 - 0x9c5eeff1  libPng.dylib (??? - ???) <F084226B-14F0-36C0-B5EC-22C78406D2B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9c5ef000 - 0x9c6afffb  com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9c6b0000 - 0x9c6b9fff  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
    0x9c6ff000 - 0x9c816fe9  com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x9c817000 - 0x9c820ff3  com.apple.CommonAuth (2.2 - 2.0) <C3FD6EC2-8EB3-38FB-BBB7-05009CA49024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x9c82d000 - 0x9c8c3ff7  com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x9c8c4000 - 0x9c8c9ff7  libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
    0x9c8d2000 - 0x9c910fff  libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <AF1174F9-4402-31EB-9C84-AB644E5865DF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x9c911000 - 0x9ca20ff7  com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x9ca21000 - 0x9ca25fff  libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9ca5a000 - 0x9ca5afff  libOpenScriptingUtil.dylib (??? - ???) <E4C22B65-9493-31D5-9D46-19BD70975587> /usr/lib/libOpenScriptingUtil.dylib
    0x9ca5b000 - 0x9ca91ff4  com.apple.LDAPFramework (3.2 - 120.2) <CCEB43CD-3861-33CC-8D9B-588F415A7028> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9ca92000 - 0x9caaffff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
    0x9cab0000 - 0x9cab4ff3  libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
    0x9cab5000 - 0x9cab5ffe  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
    0x9cab6000 - 0x9cd63fff  com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x9cd64000 - 0x9ce74fe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
    0x9ce75000 - 0x9ce76ff7  libsystem_sandbox.dylib (??? - ???) <036370E2-9D3E-38B8-B3A5-9056C57E780E> /usr/lib/system/libsystem_sandbox.dylib
    0x9ce7d000 - 0x9ce7efff  libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
    0x9ce7f000 - 0x9cea1ff8  com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x9cea2000 - 0x9cf11fff  com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x9cf12000 - 0x9cf4fff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
    0x9cf51000 - 0x9cf51fff  com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 702
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=193.0M resident=93.9M(49%) swapped_out_or_unallocated=99.1M(51%)
    Writable regions: Total=89.3M written=2324K(3%) resident=4396K(5%) swapped_out=0K(0%) unallocated=85.0M(95%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                   472K
    CG image                             16K
    CG raster data                       64K
    CG shared images                   3416K
    CoreGraphics                          8K
    CoreServices                       1712K
    IOKit                               268K
    MALLOC                             59.9M
    MALLOC guard page                    64K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Stack                              66.5M
    VM_ALLOCATE                        16.4M
    __CI_BITMAP                          80K
    __DATA                             12.8M
    __DATA/__OBJC                       148K
    __IMAGE                             528K
    __IMPORT                              4K
    __LINKEDIT                         46.2M
    __OBJC                             2180K
    __OBJC/__DATA                       228K
    __PAGEZERO                            4K
    __TEXT                            146.7M
    __UNICODE                           544K
    mapped file                       120.6M
    shared memory                       316K
    shared pmap                        7148K
    ===========                      =======
    TOTAL                             486.0M
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: NVIDIA

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    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
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    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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