Closing keyboard turns off phone

Hello,
My Palm Pre 2 turns off almost everytime I shut the keyboard.
It also randomly turns off in my pocket.
How do I get it repaired?
Post relates to: Pre 2 p102ueu (Unlocked EU)

Have you checked to see if the battery is possibly loose inside? I haven't heard of this problem with the Pre2, but earlier phones had a batch of bad batteries that were a tad short. Many owners fixed the problem by wedging a small fold of paper to hold the battery firmly against the contacts.
if this doesn't work you need to contact either your carrier or HP support. See the support link at the top of every page here on the forum.
WyreNut
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Message was edited by: rndm

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I have a similar problem with a Mini, whose BT reception seems awfully poor with the new AL keyboards and a "Lost Signal" message will appear every 5 minutes (I already replaced the KB once and no dice).
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Message was edited by: rndm

How to turn off phone?

is there another way to turn off the phone besides holding down the lock button at the top? for some reason that button stopped working.

This has happened to me, and if the top button doesnt work, you can NOT shut off the iphone unless you let the battery die. I had the same issue in reactivating my new iphone. If you dont want to wait until your battery dies, Put your old phone on airplane mode, then follow the steps to activating your new phone. It works-I did it.

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I know I should know how to do this but need to know the steps to turn off the phone only. You see I am traveling to JAPAN, but I do not want to pay the international phone rates, so I would like to turn off the phone capability only and still be able to use the wifi. Is there a way to do this?
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Don't worry about turning on airplane mode, Japan uses a different freq for they're phones and it wont work anyway. If you want to be safe you can turn on data roaming in the settings which will help against roaming charges. I just came back from japan and I assure you you wont be hit with crazy charges, and WiFi will still work in Hotel lobbies and anywhere else you can get a WiFi signal.

Closing keyboard turns off phone

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