Cloud Files Sync not working on Mac - Folder is archived

The sync of files in my cloud is not working at all. I wanted to try this feature out for the first time and this is what I always get as a screen:
It appears again and again.
I do see an adobe cloud folder but it has (archived) written behind it.
Please can someone tell me what is wrong?

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-http://helpx.adobe.com/creative-cloud/kb/cannot-share-certain-types-files.html
-Size Limits https://forums.adobe.com/thread/1488242

Similar Messages

Cloud File Sync not deleting files

Currently, the Creative Cloud File Sync is just not working. I thought it would be like Dropbox, you know, you can do whatever with your folders and voila, it'll work. Not so with CC. Please improve this asap. So here's what happened:
1. I put a lot of files in the CC folder.
2. After syncing all the files, CC tells me I am over 20G and stops syncing.
3. I delete files until I only have 2G in my CC folder. However, the CC program still says I have 20G and refuses to sync. I went on the CC website and manually "archived" and then "permanently deleted" my files so it exactly matches what I have on my computer, which should be 2G.
4. CC still says I have over 20G and refuses to sync.
5. After waiting for 2 weeks at least, I deleted a few more files from my CC folder, and now it says I have 97.5 spaced used. But on BOTH the website and my comp, the CC folder only shows 2G. And my online "Archive" folder is completely empty. So I don't know how it's calculating my space.
I have the newest upate of CC. I am running OSX 10.8.5.
Honestly, I think the File Sync is broken and I am not getting half of what I paid for. Can this problem be solved now? If not, when can we expect a new update? Thanks.
Anyone else have this problem btw?

Hello Nitin,
Attached is a screenshot. As you can see:
1. Cloud says I have 19.42GB used.
2. My archive is empty.
3. My CreativeCloud folder only has 1.85GB
Also, on a side note, I am using the simplified chinese version of osx, and you notice the CC folder has incorrect ascii charas after the folder, which I can't change at all. I assume that was supposed to be simplified chinese characters. I liked it better when adobe just kept it to English in the Preview ver. Please remove that in a future update. Thank you.

File Sync Not Working Behind Firewall

I need to share files between my work computer and my home computer. My work computer is always connected behind a firewall. I was finally able to get the updater process to work by changing my IE settings (BTW, why won't that work with an auto proxy configuration?) However, the files and fonts tabs won't sync. The files tab just shows the waiting to connect circle continuously. If I place a file in the Creative Cloud Files folder on one PC it never shows up on the other.
I don't see any proxy settings anywhere in the CC app.
I don't understand why Google Drive and Dropbox work just fine but I can't get Adobe File Sync to work at all. Because of this my 20GB of storage is essentially useless.

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445

New File() is not working on MAC

Hi,
I don't know exactly what is the problem,since i search in forums.
but in my code
File f = new File("/Users/sky/Desktop/dist/test.txt");
is not working on Mac os.
Please help !

skymania wrote:
On window it will give output : success
On Mac it will give nothing.
On window and mac both file is not exist (physically). Bull.
Simply doing new File(...) does NOT create a file on disk, no matter what the OS.
On Windows, before running the Java code:
C:\>dir C:\CONFIG.SYS
02/05/2008 01:06 PM                 0 CONFIG.SYS
C:\>dir C:\zzzzz
File Not FoundThen I run this Java:
package scratch;
import java.io.File;
* Copyright (c) 2009 Tone Software Corporation
* @author Jeff Verdegan
public class NewFileDoesNotCreateAFileOnDisk {
public static void main (String[] args) throws Exception{
    File f1 = new File("C:/CONFIG.SYS");
    File f2 = new File("C:/zzzzz");
    System.out.println(f1.getCanonicalPath () + ".exists() is " + f1.exists ());
    System.out.println(f2.getCanonicalPath () + ".exists() is " + f2.exists ());
}and I get this result:
C:\CONFIG.SYS.exists() is true
C:\zzzzz.exists() is falseAnd then I do the dir again, and I get the same results.
Thus proving that new File does NOT create a file on the disk.
If you would bother to read the docs for the File class like I suggested, you'll see a way that you can create a file on disk.
And if you read my other comments, you'll see how to create a file as you write to it.

I can't get the Business Catalyst add on to work due to file sync not working

I'm trying to create a new Business Catalyst site via Dreamweaver. I installed the add-on in creative cloud, restarted my machine and Dreamweaver. I realised that in Creative Cloud preferences file sync was turned off, so I turned it on and restarted my machine and found that in preferences it was turned off again. I need to know why it won't save this setting.

Are you running LabVIEW 7.0? The 7.1 version seems to work reliably but the 7.0 version does not to seem to work most of the time. I am having the same problems as you describe. Must be some bug in 7.0, but I have not had time to compare the code. Anyone?
LabVIEW Champion . Do more with less code and in less time .

File.lastModified() not working in MAC OS

Hi all,
Iam trying to get the lastmodified time of a file using this
        File newFile=new File(uploadFilePath); //uploadFilePath has the path of the file.
        String newFile_Name=newFile.getName();
        long lastmodified=newFile.lastModified(); The above is working in windows but not in MAC. in MAC i get the lastmodified time as 0. I
s there anyother functionality to get this in MAC. or is it the problem with the path?.
For eg. the uploadFilePath in PC will be like this
C:\Documents and Settings\Tanuja\Desktop\File\file_management.txt
where as in MAC file path of a selected file will be like this.
/Users/Tanuja/Desktop/file_management.txt
is this path makes difference or iam i going wrong somewhere?
could not figure out.
Thanks,
Thanuja.

I found where the problem is. Using the file chooser i selected a file and got the file path and my code deals witht the path as below:
String uploadFilePath=/Users/Tanuja/Desktop/file_management.txt
File newFile1=new File(uploadFilePath);
//Check whether file exists or not
if(newFile1.exists()==true)
            out.println("exists");
        else
            out.println("does not exists");
Result: does not exists
So i tried by passing the absolute path but all in vain. I get the same result.
Absolute path: C:\Users\Tanuja\Desktop\file_management.txt
String uploadFilePath=/Users/Tanuja/Desktop/file_management.txt
File newFile1=new File(uploadFilePath);
String abslolutePath=newFile1.getAbsolutePath();
File newFile=new File(abslolutePath);
if(newFile.exists()==true)
            out.println("exists");
        else
            out.println("does not exists"); why its not detecting the file though the file path it returned is correct?.
since it is not detecting the file i got the lastmodified as 0.
iam using commons upload to upload the file. how commons package is able to detect the file and upload. My upload process is success. but before uploading the file i need to validate it by gettting the lastmodified date. Its not working.
Any suggestions?
Thanks,
Thanuja.

File upload not working on Mac OSX

I've tried several of the Flex file upload components, in all
cases they don't work correctly when used on a Mac. I've tested
both flash player 9 and the latest 10 release. The file uploads to
the server, but the progress bar doesn't update and the upload
complete event never fires. To the end user, it looks like the app
isn't doing anything at all!
Any advice on how to get this working? If you know of any
file upload components that are already tested and working on the
Mac version of flash - that would be a great help as well!
Thanks!

If you Google it you will find that this is a known issue, it surprised me since I spent days looking at my code.
I found possible solutions here, but none worked for me it seems that it worked for many other people.
http://www.abdulqabiz.com/blog/archives/2006/06/09/workaround-filereference-oncomplete-is- not-fired-on-mac-os/
Hope Mac and Adobe will have lunch one day and figure it out.
Ben

Bookmark Open File Action not working on MAC OSX

We are getting the following error when trying to open different files that start find in Finder:
could not find an application to open the file 'xxxxx'
We tried a simple MAC OS Application.app file, a terminal app script and in both cases we get the above error. These same files start up without issue on a click in Finder.
The Open File action "DOES" work on an Microsoft Office File... but does not work for a Mac Application.App file or a AppleScript script file.
Can anyone share how to get Open File to work with some type of script file or application file on the MAC OS with Adobe Reader 11 ?

We ended up having to create an App on the MAC OS with an "associated" file type and then use the Bookmark Open File Action on files of that type. This followed what worked for opening Office files on the MAC from the Bookmark Open File Action.
My question was ... on Windows we could use the Bookmark Open File Action to open up "applications" or "bat scripts" directly... but this does not appear to be supported on the MAC. We could not "start" an app or a script directly from the Bookmark Open File Action. We had to set the action to open a file and then handle that file in the associated application we created for that filetype on the MAC.
Thank you for your question,
James

Dreamweaver CS5.5 File Compare not working on Mac

It's not working at all, and I have TextWrangler as the application for this feature. Can somebody help? I've asked this question before and nobody has been able to help. Should I reinstall it? FYI, I'm new to a Mac.

exactly the same here. Also I posted to a similar, slightly older thread already: http://forums.adobe.com/message/4116260

File syncing not working

I'm trying to sync some projects with CC with no luck so far. It keep prompting error messages for some regular PNG and JPG files I have (More than 100 of them!). The message include a "Contact customer support" link that links to nowhere. I already have those files synced with Google Drive (Which is a free service by the way) with no problem whatsoever. Any clue of what is happening.
By the way, is there a real "Contact customer support" link where I can ask to real support people directly?

Adobe contact information - http://helpx.adobe.com/contact.html
File Sync Links
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/cannot-share-certain-types-files.html

Creative cloud font sync not working

I have selected 2 fonts in typekit to use on my desktop. When I view my account synced fonts I see this:
But in my creative cloud fonts tab they don't show:
I have turned syncing off & then back on, rebooted etc. but they still don't sync.
Any help to resolve this much appreciated.

Hi Dave,
I'm sorry that you ran into trouble with this. I've confirmed that the font selections are added to your account correctly. We'll need to take a look at your Creative Cloud log files and see why they are not getting transferred to your computer.
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the window that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Remember to replace "(username)" with your own account name.
(Or if you are comfortable working from the Terminal, cd to $HOME/Library/Application Support/Adobe/CoreSync/)
On Windows:
C:\Users\user name\AppData\Roaming\Adobe\CoreSync\
Please attach the 3 or 4 most recent CoreSync-yyyy-MM-dd.log files to an email and send them to [email protected] (Don't send a zip file, as they often get flagged as spam.)
Thank you!
-- liz

File Sync not working properly

Hopefully someone else has come across this problem. I'll try to set the stage here: I'm running D.W. CS6 and manage about a dozen Web Sites that have been up & running for years without ever seeing this problem.
When I update a file i.e. contactus.html on my local server then try to sync it with remote server I get But the local file has changed...If I hit YES on the 'No Sync necessary' I get No files listed in the next screen,
I can connect & see the remote files but can not Sync to it nor manually update it. I tried recreating the Site Cache but that did not help. I also deleted the dwsync.xml on local & restarted D,W. Same results.
I guess I could delete the Site Definition & start over but I am not sure that would remedy my situation.
Please assist, Thanks in advance. Pat

Synchronization in DW has always seemed to have random issues for me.
To be honest, I just stopped using it all together and went with...
Right click the root folder in the Files window
Choose Select > Recently Modified
Set the Days field to 1
That will highlight anything changed in the last day according to DW itself (no server interaction required)
Put the highlighted files
You'll end up uploading a couple extra files, to be sure, but it's a lot faster than trying to find them by hand.

Android File Transfer not working with MAC OSX 10.9.5

I have a Kurio Extreme for my child, and I have downloaded and used Android File Transfer in the past. Recently two things have changed. My OS, and the Kurio tablet. I attempted to use it today, and the device is not recognized.
I reached out to the Kurio Helpdesk and they state that the issue is either with the OS software or AFT. I have removed AFT, rebooted the computer, downloaded it again, all to no avail.
Any ideas on how to fix this issue?

This problem could arise if you have installed Kies. What it does is, it installs drivers which is not compatible with android file transfer app.
Now the solution for this problem is properly uninstall kids from your mac, to do this follow the steps:
1. Check the security and privacy settings in your system preference whether the settings for "Allow apps download from" to "Anywhere" (to set this first click the lock button on the left of your screen by entering your password, this will enable the option to be changed)
2. After you are done with the first step open the kies installation file (file that is used to install kies, if you have deleted the file, download it again) open the file there you will find an option "uninstall". Click and follow the instruction.
3. When you have successfully deleted the app, restart your mac.
4. Install Android file transfer app if you haven't done it yet.
5. Connect your android device
6. BANG! It will work just fine. Hope it helps!!

Keychain Sync not working with .mac.

This is really strange. Everytime i do a .mac sync, latest items get deleted from my keychain (i am using login keychain). To see what was happening, i have done a reset sync data for keychain with 'replace data on .mac with sync info from this computer' and still that results in latest passwords being deleted.
can anyone suggest a trouble shooting avenue? this is driving me nuts.
thanks.
p

Keychain synchronization is a .Mac Sync function, now unrelated to iSync for users of Mac OS X 10.4 or later.
You can get help with such issues here in the .Mac Sync forum, or by submitting a help request to .Mac support using this web form.

Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

I received no error message. The application was just trying to find applications unsuccessfully.
I am using MAC OS 10.10.1
I tried to uninstall the application but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
Otherwise I would have to reinstall everything and this would be a pain.
Thanks for your help.

Cloud Files Sync not working on Mac - Folder is archived

Similar Messages

Maybe you are looking for