Cloud will not install on my Mac - console error m...

21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] Traceback (most recent call last):
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "/Applications/BT Cloud.app/Contents/Resources/__boot__.py", line 39, in <module>
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] _run('run.py')
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "/Applications/BT Cloud.app/Contents/Resources/__boot__.py", line 36, in _run
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] execfile(path, globals(), globals())
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "/Applications/BT Cloud.app/Contents/Resources/run.py", line 59, in <module>
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] from sync import gui
21/05/2013 12:56:29 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "sync/gui.pyo", line 15, in <module>
21/05/2013 12:56:30 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "PySide/QtGui.pyo", line 18, in <module>
21/05/2013 12:56:30 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] File "PySide/QtGui.pyo", line 11, in __load
21/05/2013 12:56:30 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] ImportError: dlopen(/Applications/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so, 2): no suitable image found. Did find:
21/05/2013 12:56:30 [0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273] /Applications/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so: mach-o, but wrong architecture
21/05/2013 12:56:31 BT Cloud[32273] BT Cloud Error
21/05/2013 12:56:34 com.apple.launchd.peruser.501[142] ([0x0-0x22df2dd].com.fsecure.sync.BTCloud[32273]) Exited with exit code: 255
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] Traceback (most recent call last):
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "/Applications/BT Cloud.app/Contents/Resources/__boot__.py", line 39, in <module>
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] _run('run.py')
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "/Applications/BT Cloud.app/Contents/Resources/__boot__.py", line 36, in _run
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] execfile(path, globals(), globals())
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "/Applications/BT Cloud.app/Contents/Resources/run.py", line 59, in <module>
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] from sync import gui
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "sync/gui.pyo", line 15, in <module>
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "PySide/QtGui.pyo", line 18, in <module>
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] File "PySide/QtGui.pyo", line 11, in __load
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] ImportError: dlopen(/Applications/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so, 2): no suitable image found. Did find:
21/05/2013 12:57:55 [0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308] /Applications/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so: mach-o, but wrong architecture
21/05/2013 12:57:55 BT Cloud[32308] BT Cloud Error
21/05/2013 12:57:57 com.apple.launchd.peruser.501[142] ([0x0-0x22e42e2].com.fsecure.sync.BTCloud[32308]) Exited with exit code: 255
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] Traceback (most recent call last):
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "/Volumes/BT Cloud/BT Cloud.app/Contents/Resources/__boot__.py", line 39, in <module>
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] _run('run.py')
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "/Volumes/BT Cloud/BT Cloud.app/Contents/Resources/__boot__.py", line 36, in _run
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] execfile(path, globals(), globals())
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "/Volumes/BT Cloud/BT Cloud.app/Contents/Resources/run.py", line 59, in <module>
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] from sync import gui
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "sync/gui.pyo", line 15, in <module>
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "PySide/QtGui.pyo", line 18, in <module>
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] File "PySide/QtGui.pyo", line 11, in __load
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] ImportError: dlopen(/Volumes/BT Cloud/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so, 2): no suitable image found. Did find:
21/05/2013 12:58:05 [0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314] /Volumes/BT Cloud/BT Cloud.app/Contents/Resources/lib/python2.7/lib-dynload/PySide/QtGui.so: mach-o, but wrong architecture
21/05/2013 12:58:05 BT Cloud[32314] BT Cloud Error
21/05/2013 12:58:07 com.apple.launchd.peruser.501[142] ([0x0-0x22e52e3].com.fsecure.sync.BTCloud[32314]) Exited with exit code: 255

I've got one of the black curved shape routers. I reset it every time it craps out. Which is at least once a day.
Phone calls to support always seem to revolve around me attaching a laptop by ethernet and restarting the laptop even though it has nothing to do with the computer as I have 3 pcs, 1 mac, a phone and a tablet and when the connection goes, it goes for all of them wired or wireless.
I then receive suggestions to remodel my home so that the router can be positioned very close to the phone socket, This is unfortunately not possible.
Nor is it possible to turn off every electronic device that's anywhere near the router, as they suggest.
This never happened with the old BT router, so call me a clueless IT halfwit, but I reckon the router may be faulty.

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