CMC Authentication Active Directory Synchronization Updates Drops Users

We are using SAP Business Objects on a Windows Server 2008 box and have configured single sign-on using Active Directory. We schedule the Active Directory in the Authentication tab to synchronize every day. Yesterday not all of the users updated and actually were dropped from the CMC. We think it was because one of the domain controllers went down for a group of users during the last CMC Active Directory Update. My question is, are there any log files we can look at for the active directory synch to see if there were any errors detected during the synchronization. It would be nice too, to be able to see a list of what actually happened during the Active directory synch like what groups, users and user group associations where added and deleted.
The result was when the users were dropped we lost any manual security setups and the user lost their favorites and preferences settings because they were dropped. Is there anyway we can insulate our Acitve Directory updates from accidentally dropping users when something goes wrong with the Active Directory Synch Update?
Any best practices would be greatly appreciated.
Thanks,
Bill

Hi Bill,
Usually, if a group has been deleted or renamed in the AD controller, the group is deleted from the CMC. If a DC is not available, the group shouldn't have been deleted.
As far as I know, there are no options for debugging the action of the schedule. If you suspect that this can happen again, you can enable/disable traces on your CMS programming the creation/copy of CMS_trace.ini when the AD graph/alias schedule is going to happen.
There is an Idea that you can vote to avoid users being deleted when the group is accidentally deleted from the CMC:
https://cw.sdn.sap.com/cw/ideas/2645
In the meantime, you can also create Enterprise alias for your AD users, so even if the problem appears again, the security, inboxes and favourites will still be there.
1401058 - How to create Enterprise aliases for LDAP or AD accounts
[https://service.sap.com/sap/support/notes/1401058]
Regards,
Julian

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Clean the Cache for TFS 2013 manually(delete the content of the folder only, not the cache folder itself):
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pranav kumar wrote:
Hi Kenneth
>
> I jst want to integerate the sap with windows active directory.
>
>
> Regards
> Pranav
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1812
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172.25.2.80
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51517
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51517
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AcsSessionID
radius/189518899/49890
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AD1
ADDomain
xxxxxxxxxxx
AuthorizationPolicyMatchedRule
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b0140a6f0000C2E15374CC7F
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IdentitySelectionMatchedRule
Default
HostIdentityGroup
Endpoint Identity Groups:Profiled:Workstation
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Cisco
Location
Location#All Locations#Site-MDP
Device Type
Device Type#All Device Types#Cisco-Bornes
IdentityAccessRestricted
false
AD ExternalGroups
xx/users/ordinateurs du domaine
AD ExternalGroups
xx/users/certsvc_dcom_access
AD ExternalGroups
xx/builtin/accès dcom service de certificats
Called-Station-ID
54:75:D0:DC:5B:7C
CiscoAVPair
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If you have an idea, thanks so much,
Regards,

To configure debug logs via the Cisco ISE user interface, complete the following steps
:Step 1 Choose Administration > System > Logging > Debug Log Configuration. The Node List page appears, which contains a list of nodes and their personas.
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The threads recommend that I remove LDAP synchronization and authentication on CUCM Admin. Then run this command:
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To modify the Directory Sync Period service parameter, choose Service > Service Parameters. Choose the appropriate server from the Server drop-down list box and choose the Cisco Telephony Call Dispatcher Service from the Service drop-down list box."
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00801ec5a5.html#40987
HTH
//G

CMC Authentication Active Directory Synchronization Updates Drops Users

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