Collected ATO Model & items with sales orders and forcast not in ASCP plan

PTO/ATO/ATP challenged - need some help understanding this and how it should work or if it can work.
On 11.5.10.2, a customer wants to see the ATO model and options in the ASCP plan
when the ATO configuration item is not created in the Sales Order.
Using the BOMN example below level 2 - ATO item and level 4 - Marketing Code (Forecast at this level)
ALTIX-4700-PTO-Z level 1 PTO Model
ALTIX-4700-ATO-Z level 2 ATO model
--ALTIX4700-SYS-Z        level 3
LST-IRU-Z level 4 Ordered item
LST-4700-WC-Z level 4 Ordered item
LST-IRU-WC-SRACK-Z level 4 Ordered item
They are not seeing level 4 items in the plan even though they have Sales Order Demand and forecast at this level.
They see the items in the collection workbench, but they are missing in the ASCP plan.
Any ideas will be appreciated.
Thanks.
Edited by: Bob Marchant on Oct 16, 2008 12:02 PM

Are you able to book an order on sales order work bench with same configuartion?

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    assing all the otions that are required for the Model, it says the configuration is incomlete when we try to book it.
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    l_msg_count NUMBER;
    l_header_rec oe_order_pub.header_rec_type;
    l_new_header_rec oe_order_pub.header_rec_type;
    t_header_val_rec oe_order_pub.header_val_rec_type;
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    t_header_adj_val_tbl oe_order_pub.header_adj_val_tbl_type;
    t_header_price_att_tbl oe_order_pub.header_price_att_tbl_type;
    t_header_adj_att_tbl oe_order_pub.header_adj_att_tbl_type;
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    t_header_scredit_val_tbl oe_order_pub.header_scredit_val_tbl_type;
    t_out_line_tbl oe_order_pub.line_tbl_type;
    t_line_val_tbl oe_order_pub.line_val_tbl_type;
    t_line_adj_tbl oe_order_pub.line_adj_tbl_type;
    t_line_adj_val_tbl oe_order_pub.line_adj_val_tbl_type;
    t_line_price_att_tbl oe_order_pub.line_price_att_tbl_type;
    t_line_adj_att_tbl oe_order_pub.line_adj_att_tbl_type;
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    l_header_rec.open_flag := 'Y';
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    l_header_rec.order_category_code := 'ORDER';
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    x_header_rec => l_new_header_rec,
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    x_header_adj_val_tbl => t_header_adj_val_tbl,
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    x_header_adj_att_tbl => t_header_adj_att_tbl,
    x_header_adj_assoc_tbl => t_header_adj_assoc_tbl,
    x_he
    Message was edited by:
    user604069

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