Comparing documents with Track Changes on

We're currently using Acrobat Pro 8.1.6 with Word 2003 (11.8307.8221) SP3.
We create PDFs with Track Changes on (showing).
We're testing and will soon be implementing Acrobat 9.1.3
Here's the issue:
We have a large number (10,000+ documents) created in Word, with Track Changes showing.
We create a PDF using Acrobat 8.1.6.
As long as we continue using Acrobat 8.1.6 we can compare documents with Track Changes on.
However, now we're moving to Acrobat 9.1.3.
We can open these existing documents, and edit them (delete pages, add comments, etc.) but when we try to compare an 8.1.6 file that has Track Changes on, we're getting an error message:
"These dots conform to PDF/A standards and do not allow editing. Please modify PDF/A secumenttings to allow editing and try again."
In Word, our Adobe PDF settings DO NOT HAVE "Create PDF/A-1a:2005 compliant file" checked (for kicks we tried it with this option on and off...same results). We have also DISABLED "Enable Accessibility and Reflow with tagged Adobe PDF."
This is only an issue taking 8.1.6 files into 9.1.3. If we create a PDF in 9.1.3 with Track Changes on, we have no problems. It appears to be a disconnect with 8.1.6 and 9.1.3.
I've gone through the forums and the web, and cannot find this issue anywhere else.
I can also recreate the issue at will.
Anyone out there have any ideas? We can't recreate the old 8.1.6 PDFs in 9.1.3...too many files, too little time, too much trouble.
Thank you!

Open the old pdf in Pro 3.? using file open. Under "Advanced" select "Preflight", under "PDF/A compliance" select "Remove PDF/A information" and save the pdf. We had to do this to both old and new pdf's before we could compare without the mentioned error. It sucks though, having to convert the documents and save them before compare. Hope this helps!

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It may be helpful to Press Shift during startup
which
start up in Safe Boot mode and temporarily disable login items and non-essential kernel extension files .
Several times, R C-R wrote that this helped him to recover a correct behavior.
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(also posted to Microsoft Answers forum, but I suspect that this is going to need Pro assistance!)
I was editing a 150+ page document in Word 2007 (on Windows 7 PC with all updates applied). I'd already been working with the document for several hours when suddenly large chunks of the document were blacked out. Paging up or down eliminated the problem
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TIA!

Hi,
I have tried in my Word 2007 with Track Changes and I cannot reproduce the issue.
Since you also tried in other files and PCs, so try to open the file in safe mode to check the issue.
For more information about safe mode, please refer to the link:
http://social.technet.microsoft.com/Forums/en-US/excel/thread/cd010692-aac1-4ced-9bfa-37ff85dc3e2f
Jaynet Zhang
TechNet Community Support

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Maybe we can track the changes made in comment with the help of VBA code.
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Comparing documents with Track Changes on

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